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F5 BIG-IP Access Policy Manager (APM) vs Portnox comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
F5 BIG-IP Access Policy Manager offers cost savings, quick ROI, and enhances security by ensuring crucial access and reducing costs.
Sentiment score
4.4
Portnox's cloud NAC boosts ROI by reducing infrastructure costs, automating processes, and enhancing security with improved device control.
If I compare this to an on-premises environment using Cisco ISE or Aruba ClearPass, it would require phenomenally large teams for infrastructure management.
Principle Cloud Architect at a tech services company with 11-50 employees
If you were moving from a traditional on-premise NAC that was 100% managed by the IT department, there would be great savings in going to a cloud-based NAC with Portnox.
IT Infrastructure Manager at a tech vendor with 501-1,000 employees
By automating the device containment and remediation processes, we save countless hours weekly.
Network operation center engineer at a computer software company with 10,001+ employees
 

Customer Service

Sentiment score
6.8
F5 BIG-IP APM customer service receives mixed reviews, with some praising responsiveness and others citing delays and communication issues.
Sentiment score
6.8
Portnox customer support is praised for responsiveness and efficiency, with proactive assistance and comprehensive documentation, aiding in issue resolution.
Even if they respond, they don't update me with the process or what's going on.
Professional Services Specialist at a security firm with 51-200 employees
Most of the technical support is managed in-house due to our extensive experience with F5 products.
Business Development Manager at Pylones
F5 technical support is responsive and helpful.
Solutions Manager at Macroview Telecom Limited
The main area needing improvement is the technical knowledge of support staff.
Senior Network Engineer at a tech services company with 11-50 employees
For very high severity issues where the entire office is non-functional, response time is within 30 minutes.
Principle Cloud Architect at a tech services company with 11-50 employees
In terms of support, it is usually quite impressive. I usually get support in a matter of minutes or seconds, depending on the priority of the ticket.
Engineer at Applied Principles Limited
 

Scalability Issues

Sentiment score
7.3
F5 BIG-IP APM scales for diverse deployments, offering flexibility and effective tools, though hardware limitations might challenge scalability.
Sentiment score
7.6
Portnox enables seamless growth with a scalable, cloud-native architecture, supporting centralized management and integration of remote and IoT devices.
The product's flexibility and company culture contribute to resolving these challenges.
Business Development Manager at Pylones
I would rate the scalability of F5 BIG-IP Access Policy Manager (APM) between seven and eight.
Solutions Manager at Macroview Telecom Limited
We have never had any challenge based on a customer who has 1,000 devices versus a customer who has 30,000 devices; the feel is the same.
Product Manager at Applied Principles Limited
Its infrastructure scales automatically in the background, eliminating concerns about capacity or backend upgrades.
Network operation center engineer at a computer software company with 10,001+ employees
It has a centralized cloud-based architecture, so we do not have to worry about other considerations such as local infrastructure or purchasing additional equipment.
Full Stack Software Engineer at mindpathtech
 

Stability Issues

Sentiment score
7.9
F5 BIG-IP APM is praised for reliability, performance, and minimal bugs, with minor suggestions for log clarity improvement.
Sentiment score
7.6
Portnox is largely viewed as a stable platform with robust security, though some report minor glitches and update issues.
On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten.
Solutions Manager at Macroview Telecom Limited
Sometimes, the logs are not quite informational or easy to understand.
Professional Services Specialist at a security firm with 51-200 employees
The product itself is available and its uptime is 100%.
Systems Analyst at a construction company with 1,001-5,000 employees
In the four years that I used Portnox, if it crashed or the server crashed, that would not have been more than once.
Information Technology System Administrator at a energy/utilities company with 10,001+ employees
If there is a version one and another version, the communication between the organization using it and Portnox should be firm so they can coordinate effectively.
Windows Server Administrator/ IT Support Officer at a financial services firm with 5,001-10,000 employees
 

Room For Improvement

F5 BIG-IP APM requires improvements in pricing, cloud integration, user interface, documentation, support, and additional features for enhanced performance.
Users suggest load distribution, improved vendor integration, better reporting, UI updates, and increased support for enhanced system performance.
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
Professional Services Specialist at a security firm with 51-200 employees
The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5.
Business Development Manager at Pylones
The ability to run the Anycast feature would be valuable, as the current solution only operates on-premises.
Senior Cyber Security Consultant at KoçSistem
Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.
President at TrackerSoft
When I reach the technical support, they give solutions that do not help me much, so I try to search the internet for other users' experiences to find solutions.
IT Project Manager at Xpress technologies
I would definitely request a UI refresh that makes the dashboard more modern and surfaces critical logs so they are easier to access in a pinch.
Manager at a computer software company with 201-500 employees
 

Setup Cost

F5 BIG-IP APM is costly but valued for high performance, with unpredictable cloud pricing and additional fees for features.
Portnox offers flexible, competitive pricing based on switch ports, with cloud-native licensing attractive for enterprises seeking simplified budgeting.
F5 products are more expensive than other solutions but are valued for their quality and reliability.
Business Development Manager at Pylones
If you compare Portnox with all other well-known standard products, it is the cheapest.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
The pricing is a bit high, possibly due to the cloud features and running instances across regions like the US, Asia, and Europe.
President at TrackerSoft
You are charged according to the number of users.
Senior Network Engineer at a tech services company with 11-50 employees
 

Valuable Features

F5 BIG-IP APM offers secure remote access with SSL VPN, multi-factor authentication, and comprehensive integration and security features.
Portnox offers cloud-native architecture for network visibility, automated access control, scalability, and enhanced security through various features.
APM is quite flexible for customers to use, providing secure remote access through various host-checking conditions for both machines and users.
Solutions Manager at Macroview Telecom Limited
It provides robust security and offers integration with multi-factor authentication systems, which is crucial for an organization's security policy.
Business Development Manager at Pylones
A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on.
Professional Services Specialist at a security firm with 51-200 employees
It's notable how Portnox has improved operational efficiency.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
It is a very robust application because three teams use that part: the network team, the security team, and the support people.
Windows Server Administrator/ IT Support Officer at a financial services firm with 5,001-10,000 employees
It is possible to find the MAC address in the switch, but in Portnox, it is very useful to see the status of those ports, and that increases our security.
Assistant System Engineer at Tata Consultancy
 

Categories and Ranking

F5 BIG-IP Access Policy Man...
Ranking in Network Access Control (NAC)
11th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (18th), SSL VPN (7th), Remote Access (18th), Access Management (14th)
Portnox
Ranking in Network Access Control (NAC)
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
40
Ranking in other categories
ZTNA (7th), Passwordless Authentication (1st)
 

Mindshare comparison

As of August 2026, in the Network Access Control (NAC) category, the mindshare of F5 BIG-IP Access Policy Manager (APM) is 2.1%, up from 0.8% compared to the previous year. The mindshare of Portnox is 7.6%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Portnox7.6%
F5 BIG-IP Access Policy Manager (APM)2.1%
Other90.3%
Network Access Control (NAC)
 

Featured Reviews

Senior Cyber Security Consultant at KoçSistem
Has provided reliable policy controls and secure web access for large enterprises
I consider Cloudflare when evaluating centralized access control features; Cloudflare utilizes multi-factor authentication and full API support, while F5 BIG-IP Access Policy Manager (APM) needs to enhance its API support. I recommend F5 BIG-IP Access Policy Manager (APM) for large companies such as Tüpraş and Ford. Tüpraş is one of the biggest companies in Turkey, along with other customers such as Tofaş, Euroko, Koç Holding, and more. For on-premises deployment, I would rate it a 10. For cloud deployment, I would rate it a seven. I primarily use it on-premises. I rate F5 BIG-IP Access Policy Manager (APM) eight out of ten.
Maurice Mwaura - PeerSpot reviewer
Product Manager at Applied Principles Limited
Unified access control has improved compliance visibility and simplified passwordless access
There is work to be done when it comes to making the solution more seamless. For example, when a user is denied access, they would need a way to maybe self-resolve themselves, perhaps a way to generate a ticket on their own, something around resolutions. When it comes to users using the product, that is where good products are differentiated from products that are a bit of a challenge. Portnox has much to do in terms of their reporting. The generated reports need improvement. Things that other tools would say are normal are usually not present. For example, there is a page called NAS devices or NAS network that is able to show the switches that have been managed. Currently, there is no way of generating an easy report or an easy way of just generating something to tell the customer what they have been able to achieve so far. This is not done yet and is still very manual. I think there is work to be done there. More integrations around the various products being used would be beneficial. So far I have not encountered any major challenge. Where there was a challenge, I think support came in and helped us resolve. In fact, most of the challenges are not with the product; they are with the customer environment. I think that is just to update their documentation where they have come across a new vendor for easier integrations in the future.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Government
8%
Construction Company
7%
Manufacturing Company
14%
Financial Services Firm
12%
Construction Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise9
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise9
Large Enterprise15
 

Questions from the Community

What is your experience regarding pricing and costs for F5 BIG-IP Access Policy Manager (APM)?
F5 products are more expensive than other solutions but are valued for their quality and reliability, akin to purchasing a Bentley as opposed to an Audi.
What needs improvement with F5 BIG-IP Access Policy Manager (APM)?
F5 BIG-IP Access Policy Manager (APM) is not user-friendly and operates slowly. Additional features for architecture such as Anycast would be beneficial. The ability to run the Anycast feature woul...
What is your primary use case for F5 BIG-IP Access Policy Manager (APM)?
I am using F5 BIG-IP Access Policy Manager (APM) along with Bot Management, API Gateway, API Security, and F5 Cloud. I am using F5 Advanced WAF, but I switch between ZTNA solutions such as FortiSAS...
What is your experience regarding pricing and costs for Portnox Clear?
We did not purchase it directly. We gained access through our higher authorities, so I do not have substantial knowledge about where they obtained it. As I understand it, they acquired it from Port...
What needs improvement with Portnox Clear?
One area for improvement in Portnox is the initial setup complexity and documentation for custom policy creation. Navigating the cloud console can feel clunky when configuring specific posture rule...
What is your primary use case for Portnox Clear?
I mainly use Portnox to instantly isolate a compromised or non-compliant endpoint from the rest of the network the moment a threat or vulnerability is detected. Portnox's main use case is for authe...
 

Also Known As

F5 Access Policy Manager
Access Layers Portnox, Portnox CLEAR
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Sallie Mae, Roku, Vuori, Legal Zoom, Anaplan, Aecon, H.I.G. Capital, McLaren Construction Group, PFCU, UK Mortgage Lending Limited, CCC Intelligent Solutions
Find out what your peers are saying about F5 BIG-IP Access Policy Manager (APM) vs. Portnox and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.