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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Rally Software excels at Agile alignment, offering inline editing, easy custom view setup, and intuitive visuals to enhance collaboration.
The configurable portfolio management and parent-child relationships ensure teams have complete control and visibility over work.
It facilitates comprehensive tracking of user stories across projects, eliminating the need for scattered Excel sheets and documenting tasks in a streamlined manner.
The platform is known for its scalability and consistent technological upgrades, along with excellent tech support to align strategy and execution efficiently.
Rally Software supports global teams by providing a single source of truth, assisting in meticulous planning, resource allocation, and meeting deadlines across locations worldwide.

CONS

Rally Software needs better customization options, as changing workflows for story cards and customizing dashboards require improvements.
The reporting feature can be enhanced, especially for executive summaries and dependency mapping, and is considered cumbersome for analyzing trends.
Dependency tracking is problematic, with issues in setting up features and tracking dependent user stories, impacting the success potential of projects.
Integration capabilities need to be expanded, as connectivity with tools like GitLab, GitHub, and Jira demands improvement.
Scalability for large-scale implementations needs enhancement, as visibility and management become challenging with an increasing project scope.
 

Rally Software Pros review quotes

Rakhee Srivastava - PeerSpot reviewer
Sr. Information Architect and Principal Consultant UX at Tech Mahindra Limited
Sep 3, 2025
Rally Software provides real-time dashboards for different kinds of stakeholders and governance, giving clear insights into project progress, team velocity, and potential risks.
Deep Maini - PeerSpot reviewer
Agile CSM - Sr. Scrum Master at Alliant Energy Corporation
Jul 29, 2024
We use Rally Software extensively in our agile development processes. We have program boards set up where we write and break down stories. We assign story points and map dependencies between different stories, showing how stories from one team may depend on stories from another team.
MG
Delivery Manager at Ford Motor Company
Jul 21, 2024
The tool is very useful for generating metrics to improve our project management. It helps with productivity by allowing us to focus on small pieces of functionality and deliver them in short timeframes. The tool provides senior management with visibility on priorities and progress.
Learn what your peers think about Rally Software. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
LH
Dev Ops Engineer at a insurance company with 5,001-10,000 employees
Dec 22, 2023
We have teams come and go all the time. We have teams in India, America, Ireland, Poland, Italy, England... we are spread out everywhere! Rally is our key tool for scrum planning and our single source of truth, and it handles it all flawlessly.
JK
QA Engineer at Amadeus
Jun 10, 2024
It's good only for documenting manual test cases.
Shawn Carlson - PeerSpot reviewer
Agile Delivery Transformation at Transparent Change
Apr 19, 2023
When it comes to the valuable features of Rally Software, it excels at burn-down charts, burn-up charts, and road mapping once it's set up. I particularly appreciated the new feature for releases and road mapping, which worked exceptionally well.
Luca La Via - PeerSpot reviewer
Software Engineering Manager at Biesse
Jan 25, 2023
What I like most about Rally Software, in terms of using it for the agile process, is that it's clear, useful, and user-friendly. I also like that it has every field you can use for the Scrum process.
SD
Sr Engineering Manager - Design Engineering at Baker Hughes
Apr 20, 2023
Rally Software provides the capability to accurately estimate the time required for building large software projects, which can be challenging to predict...Rally Software enables us to schedule tasks better, allocate resources, and meet project deadlines.
HeloisaClaro - PeerSpot reviewer
Process and Agility Consultant at V.tal
Oct 4, 2022
It's very user-friendly.
VK
Agile and DevOps Coach at Infosys
Mar 25, 2022
The most valuable feature of this solution is the Kanban board.
 

Rally Software Cons review quotes

Rakhee Srivastava - PeerSpot reviewer
Sr. Information Architect and Principal Consultant UX at Tech Mahindra Limited
Sep 3, 2025
One area for improvement might be the rigidity in role and access configurations, which require many process changes to fit the tool.
Deep Maini - PeerSpot reviewer
Agile CSM - Sr. Scrum Master at Alliant Energy Corporation
Jul 29, 2024
The solution is expensive.
MG
Delivery Manager at Ford Motor Company
Jul 21, 2024
The product itself seems to have a lot of bugs. One issue is that it sometimes allows people to modify data inappropriately. For example, team members can change numbers at will. While we have a mechanism to track changes, people can still alter numbers, create or delete tasks, and create or delete high-level activities without proper controls.
Learn what your peers think about Rally Software. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,221 professionals have used our research since 2012.
LH
Dev Ops Engineer at a insurance company with 5,001-10,000 employees
Dec 22, 2023
It is hard to track the changes. For example, we're in sprint 25, and then we have 26, 27, 28, and 29. Throughout that whole time, we're developing pipelines in Azure, moving to GitHub, creating pipelines, and working with teams. But sometimes, we need to revisit specific decisions made in previous sprints, like pipeline details. Maybe it's in our Azure Wiki, GitHub, or Teams, but it's not always consistent. I wish I could search for all tasks or stories related to that particular effort without needing to know everyone's individual stories or features.
JK
QA Engineer at Amadeus
Jun 10, 2024
From a test management perspective, it should have the capability to give you both automation and manual integration in one place.
Shawn Carlson - PeerSpot reviewer
Agile Delivery Transformation at Transparent Change
Apr 19, 2023
Rally Software is highly complex, and it takes some effort to get everything tied together. But once you do, it's a satisfying experience, and the result looks beautiful. Azure, ServiceNow, and Jira do not have all the features that Rally Software provides in one place, making it an exceptional tool for project management.
Luca La Via - PeerSpot reviewer
Software Engineering Manager at Biesse
Jan 25, 2023
In Rally Software, the connection with GitLab and GitHub needs improvement.
SD
Sr Engineering Manager - Design Engineering at Baker Hughes
Apr 20, 2023
Customization features may not be exposed or unavailable, so people may be looking for them. So, customization is an area people have told me is more desirable.
HeloisaClaro - PeerSpot reviewer
Process and Agility Consultant at V.tal
Oct 4, 2022
We'd like better dashboards to make visibility better.
VK
Agile and DevOps Coach at Infosys
Mar 25, 2022
We want Rally to generate OKRs, to allow teams to record the OKRs, and then the OKRs can be mapped to the epics and there is organizational alignment.