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reviewer2585547 - PeerSpot reviewer
Senior Systems Reliability Engineer at a tech vendor with 1,001-5,000 employees
Real User
Top 20
Oct 30, 2024
Helps reduce our total cost of ownership due to its security, stability, and enterprise support
Pros and Cons
  • "The most valuable aspects of Red Hat Enterprise Linux are the security and stability it provides."
  • "I encountered an issue updating the time zone for one of my assigned countries due to a daylight-saving time change."

What is our primary use case?

We use Red Hat Enterprise Linux to provide a Platform as a Service for our customers in the cloud, upon which we have built additional software. This encompasses Red Hat and Synthos, including all Red Hat derivatives.

We also use it for our security-related applications primarily due to the robust enterprise support and comprehensive security features it offers.

How has it helped my organization?

Using Red Hat Enterprise Linux for containerized workloads has increased security, stability, and trust, ultimately simplifying our work.

Red Hat Enterprise Linux enhances the reliability and security of our hybrid cloud environment.

Red Hat Enterprise Linux performs well for our business critical applications.

We chose Red Hat Enterprise Linux for our environment due to its robust built-in security features, including proactive security fixes and an enterprise-class operating system with reliable support services that enhance security and reduce risk. Furthermore, the secure base OS Docker image strengthens our environment's overall security posture.

Red Hat Enterprise Linux helps reduce our total cost of ownership due to its security, stability, and enterprise support. The tightly integrated Red Hat portfolio simplifies working with their products and achieving the desired return on investment.

What is most valuable?

The most valuable aspects of Red Hat Enterprise Linux are the security and stability it provides.

What needs improvement?

I encountered an issue updating the time zone for one of my assigned countries due to a daylight-saving time change. Although we collaborated with Red Hat to build a package that addressed the issue, it wasn't delivered promptly, necessitating manual workarounds to resolve the problem.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
January 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for almost 15 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is exceptionally stable, minimizing the risk of outages or issues stemming from the operating system itself. This reliability allows it to run seamlessly in the background, freeing administrators from constantly addressing kernel bugs or faults in core system applications, ultimately saving significant time and manpower.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux offers flexibility to scale as required.

How are customer service and support?

My experiences with Red Hat technical support have been mostly positive, though I've encountered some issues occasionally.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux is suitably priced with various support tiers to match organizational needs and environments.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

When considering a Linux operating system, the choice depends on the intended use. For enterprise environments requiring dedicated support, Red Hat Enterprise Linux is recommended. Smaller projects or testing environments may start with a similar option and transition to Red Hat as the business grows.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2399628 - PeerSpot reviewer
IT Systems Engineer & Architect at a government with 1,001-5,000 employees
Real User
Top 10
May 26, 2024
Extremely reliable and improves support for container management within our organization
Pros and Cons
  • "The reliability and long support lifespan of RHEL are crucial for us. It lasts for ten years, meaning we don't need frequent changes."
  • "We hope it will improve tasks we have found challenging in the past, like documentation searches."

What is our primary use case?

We primarily use RHEL for data analysis servers supporting our scientific researchers, who access the systems remotely.

What is most valuable?

The reliability and long support lifespan of RHEL are crucial for us. It lasts for ten years, meaning we don't need frequent changes. Updates are quick, simple, and reliable, automatically backing out if issues arise, saving us from patching headaches.

What needs improvement?

I'm eager to see how the AI features in RHEL can enhance our capabilities. We hope it will improve tasks we have found challenging in the past, like documentation searches. We are particularly interested in automation and easily finding information.

For how long have I used the solution?

I have been using RHEL for 15 years.

What do I think about the scalability of the solution?

RHEL is scalable. We have scaled our data analysis clusters with it quite well.

How are customer service and support?

I would rate the customer support as a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

Deploying RHEL for the first time was simple. It was a long time ago, and we had documentation from previous admins which made it straightforward. We did the deployment on our own.

What was our ROI?

We have seen ROI with RHEL. Our biggest investment is in professional development through Red Hat Summit, online training, and a Red Hat Learning subscription, which we have used for courses.

What's my experience with pricing, setup cost, and licensing?

Our experience with RHEL pricing and setup costs has been good. We will be purchasing an extended license for another year.

Which other solutions did I evaluate?

We have used RHEL since I joined my company about 15 years ago. We have looked at other options like Fedora and Ubuntu for more up-to-date libraries, but we keep coming back to RHEL for its reliability and long-term support.

What other advice do I have?

Using RHEL for containers has simplified our processes. While we, as system managers, aren't heavily involved in development, we provide RHEL containers for our developers. Overall, it has improved support for container management within our organization.

We rely on Linux for our web and file servers to ensure file integrity and service verification. Additionally, we use the host firewall regularly on all our hosts for enhanced security.

We started agile development and containers help us by making it easier for developers to teardown and recreate environments. This allows for more frequent updates, improving our workflow.

Our Red Hat portfolio reduced our cost of ownership by using RHEL Workstation instead of full server licenses where possible, saving money. We use full RHEL only on our enterprise production servers.

I would advise a colleague to check out Red Hat for its long-term support and reliability compared to other open-source Linux-based operating systems.

Overall, I would rate RHEL as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
January 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Infrastructure Technology System Engineer
Real User
Nov 24, 2023
Easy to use with good command line capabilities and offers easy access for admins
Pros and Cons
  • "There are millions of commands you can use, although we use only five or ten."
  • "Maybe they need to make it easier to apply patches from different resources. That said, at my level of usage, I never have to apply patches."

What is our primary use case?

We have almost thirteen servers. There are SaaS applications installed on this server. We leverage Java and the functionality during installation. We install it on the platform and configure it there. Some are custom applications. Our database is also in the Red Hat Linux environment. 

How has it helped my organization?

The solution offers users easy access. It's very simple to have and use, from an admin perspective. 

What is most valuable?

The offering provides me with all I need to serve the operation in terms of usage and capabilities. 

The general user commands are good. They are helpful for starting and stopping applications and restarting and editing files. The maintenance of user-level processes is easy. 

We're not using it in a graphical environment, we're only using command line mode. There may be a lot of features, however, I don't use everything since I don't need to. 

There are millions of commands you can use, although we use only five or ten.

Likely the solution has helped our organization save on costs. I'm not sure by how much, as I don't have visibility into that aspect.

It's very easy to use across physical, virtual, and cloud infrastructure. Specifically, on the cloud side, I have noted it's quite easy. Also, on a virtual machine, you can create a cloud version of your infrastructure in a minute. 

What needs improvement?

For my work, the solution is not missing any features. We;re only using the command line and that is enough for us. 

Maybe they need to make it easier to apply patches from different resources. That said, at my level of usage, I never have to apply patches. 

For how long have I used the solution?

I've used the solution for almost ten years. 

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

While I'm maintaining 30 servers, there are hundreds of servers in use. 

The scalability is good. We are able to increase capacity and functionality based on our demands. 

I'm not sure if the company has plans to increase usage in the future.

How are customer service and support?

I don't directly deal with technical support. I might send a ticket to my side, and if they have to, they would be the ones to reach out to Red Hat. 

Which solution did I use previously and why did I switch?

We used Oracle Linux before we moved over to Red Hat Linux. We likely switched due to costs and licensing. We also use Windows extensively. Since we used the same architecture, we didn't need to use any third-party applications.

How was the initial setup?

As an admin, I was not involved in the setup process. 

If there is any maintenance needed, we get support from the Red Hat team.  If anything comes up on the operating side, our team will take care of it. 

What's my experience with pricing, setup cost, and licensing?

I'm only using this solution as an admin and, therefore, have no visibility on costs. 

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution.

What other advice do I have?

I'm an end-user of the solution. I had admin-level access to the product.

Red Hat Enterprise Linux does not enable us to achieve security standard certification.

I'd rate the solution ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2304561 - PeerSpot reviewer
Lead Cloud Platform Engineer at a financial services firm with 10,001+ employees
Real User
Nov 5, 2023
Gives us the confidence that our packages are legitimate and genuine
Pros and Cons
  • "The most valuable feature is the package management. It helps a lot. I also like the support."
  • "It's getting easier for the community to use it free of charge. If you have an account, you get to use it. It would be better if the community could use it on their own for lab projects."

What is our primary use case?

My primary use case is for web applications and database applications. I've come across quite a few use cases at different companies.

What is most valuable?

The most valuable feature is the package management. It helps a lot. I also like the support. 

Red Hat is a Linux-supportive and well-managed offering. It helps a lot in terms of when we're working in production, it gives us the confidence that our packages are legitimate and genuine and we always have support available. It helps a lot. Red Hat Enterprise Linux gives peace of mind compared to other unsupported Linux distributions. 

I also like Red Hat Satellite. 

I haven't used Insights yet but it seems interesting. 

The ability to patch Red Hat Enterprise Linux through Satellite is a huge contributor to mitigating all of the compliance requirements.

Red Hat Enterprise Linux has absolutely affected our security's uptime. None of the other distributions are nearly close to what you can get with Red Hat Enterprise Linux. Red Hat Enterprise Linux is something that helps a lot in ensuring that your secure application is up all the time and that you're not getting hit by vulnerabilities. It is an easier way for you to mitigate vulnerabilities when they're around.

The knowledge base is very useful. The only thing is that you need to have an account to get access. In terms of the content, the relevance, and being able to use the knowledge base to address things I've needed to deal with, it's awesome. For example, I was trying to add proxy configuration to the package manager once and if it wasn't for the knowledge base, I wouldn't have been able to do it.

What needs improvement?

I like it the way it is. 

It's getting easier for the community to use it free of charge. If you have an account, you get to use it. It would be better if the community could use it on their own for lab projects.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux since 2011. It's been 12 years. 

How are customer service and support?

On the few occasions I needed to reach out to support, I was very satisfied.  

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Linux distributions but when it comes to the work I'm doing at my company, we always use Red Hat Enterprise Linux. 

The biggest differences between Red Hat Enterprise Linux and the other OS' are the support, Satellite, Insights, and the fact that Ansible was acquired by Red Hat so you can use all its automation and toolings. The entire ecosystem works very well together.

What other advice do I have?

Red Hat has not personally enabled me to achieve security standard certifications in the projects I've worked on but I could see how it would help. 

I would rate Red Hat Enterprise Linux a ten out of ten. I really like it. 

We do a lot of patching and upgrading with Ansible and we keep the host up to date all the time.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2304549 - PeerSpot reviewer
Senior Engineering Specialist at a insurance company with 10,001+ employees
Real User
Nov 5, 2023
Can be leveraged without resource constraints but should have more open-source options
Pros and Cons
  • "The tool's most valuable feature is simplicity. There is value in having a fully CLI-based operating system instead of a GUI-based one. It is lightweight and can be leveraged without resource constraints."
  • "I want RHEL to stick to the open-source routes. As a company, we experience challenges in managing the budget."

What is our primary use case?

We use Red Hat Enterprise Linux in different application servers. 

What is most valuable?

The tool's most valuable feature is simplicity. There is value in having a fully CLI-based operating system instead of a GUI-based one. It is lightweight and can be leveraged without resource constraints. 

What needs improvement?

I want Red Hat Enterprise Linux to stick to the open-source routes. As a company, we experience challenges in managing the budget. 

For how long have I used the solution?

I have been using the product for three years. 

What other advice do I have?

From a licensing perspective, Red Hat Enterprise Linux is flexible. We leverage our licenses based on the VMware cluster. 

Accessing the knowledge base from the public perspective is challenging. You can get much more from the documentation if you are a supported organization. If Red Hat Enterprise Linux continues to keep the documentation open-source, it will benefit us. 

We leverage Ansible to help with the upgrades. It makes upgrades easier. We rely on a reseller for Ansible AWS upgrades. 

We are shifting our Red Hat Enterprise Linux servers from version 7 to version 8. 

I rate the product a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Victor Mendonca - PeerSpot reviewer
Linux Systems Admin at a tech services company with 10,001+ employees
Real User
Nov 5, 2023
Enables organizations to achieve security standards certification
Pros and Cons
  • "The solution's stability is great, and patching it with Ansible is very easy."
  • "The solution's licensing sometimes could be a little bit confusing for someone who's not a full-blown system admin and doesn't have a lot of experience with Red Hat Enterprise Linux."

What is our primary use case?

We are an Azure shop that runs middleware applications like Java and JBoss, running on the Azure back end. We have to redeploy everything via ARM templates. Anytime we do an upgrade of the application itself, it's a redeployment. We have custom images that we set up through Azure pipelines. We use Ansible for code changes and server changes.

What is most valuable?

The solution's stability is great, and patching it with Ansible is very easy.

What needs improvement?

The solution's licensing sometimes could be a little bit confusing for someone who's not a full-blown system admin and doesn't have a lot of experience with Red Hat Enterprise Linux. It took a while for me to understand the licensing.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for three years.

What other advice do I have?

Red Hat Enterprise Linux’s built-in security features for simplifying risk reduction and maintaining compliance are pretty good. My only exposure is just packet management, but packet management gives me everything that I need.

Red Hat Enterprise Linux has enabled us to achieve security standards certification. We have to stay on top of things because we work with the Ontario District School Board. There's a big emphasis on keeping everything secure, and the solution has helped us to do that.

Right now, our company is migrating to 8.8, and I think we will stay on 8 for a few years. We're doing everything through the images, and we keep everything updated with Ansible. I don't think we have any plans to use any of the automation tools other than Ansible.

Overall, I rate Red Hat Enterprise Linux ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2298840 - PeerSpot reviewer
Application Developer at a financial services firm with 10,001+ employees
Real User
Oct 31, 2023
Offers adaptability to modern technologies, training and good support
Pros and Cons
  • "Red Hat Enterprise Linux is certainly more secure than AIX, which is what we had. It's also better than Solaris. It has improved from that perspective. We can handle the vulnerabilities better. It's more secure."
  • "The adoption was slightly slow because the knowledge in the market is slightly less available. It's hard to find resources to actually support the product."

What is our primary use case?

All of our application services, application databases, and web services run on Red Hat Enterprise Linux. Everything is on there.  

How has it helped my organization?

Red Hat Enterprise Linux is certainly more secure than AIX, which is what we had. It's also better than Solaris. It has improved from that perspective. We can handle the vulnerabilities better. It's more secure.

Other than that, some of the products that we are using, we are migrating out of very costly license items. For example, we're using Fusion because we wanted to migrate, and then we started using Vision Manager. We did a POC a few years ago. We started using PAM because we wanted an engine in our workflow management system from that perspective. 

We are still exploring a lot of items, but it's been a decent journey. It has helped to set up modern technologies.

What is most valuable?

We use a lot of Red Hat products. We use Red Hat PAM, Red Hat Session Manager, and the operating system. 

We use the operating system the most because all our servers are on it.

The support is good. Red Hat provides use with a degree of training.

What needs improvement?

The adoption was slightly slow because the knowledge in the market is slightly less available. It's hard to find resources to actually support the product.

Some kind of training that can upskill the resource into this technology could certainly help.

For how long have I used the solution?

I started using Red Hat Enterprise Linux version 6 in 2019. We have our own data center.

Which solution did I use previously and why did I switch?

We used different solutions. We moved from AIX 7.1 to RHEL 6. Then we moved to 7. Now we're going to 8.

We chose Red Hat Enterprise Linux because we wanted to adopt newer technologies and we wanted to secure our systems. Red Hat Enterprise Linux was a good available option. 

How was the initial setup?

It's on-prem right now. The deployment was straightforward. 

I manage the infrastructure team so all of these things are under my purview. 

We did hit some hiccups, but then RHEL's emergency support was available, and we were able to resolve it. 

What about the implementation team?

We have an engineering team that analyzes different products. During the analysis phase, we look for all vulnerabilities.

Once it passes all of those things, it becomes available in our internal protocol. We have different names where it becomes available in our source space to get deployed.

Migrations and upgrades have been straightforward. For example, OpenSSL has different versions that are not supported on RHEL 7, which we have right now. There is a version that comes built-in. 

We faced some issues, but we worked it out with Red Hat. They gave us a patch. 

We're moving to RHEL 8 now. We moved to RHEL 7 last year; we're going to RHEL 8 now. Next year, in 2024, we plan to move to RHEL 8.

What was our ROI?

We saw a return on investment. It is helping the business. 

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive. It's not low, but it is in the market. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2298852 - PeerSpot reviewer
Developer Principal Engineer at a financial services firm with 1,001-5,000 employees
Real User
Oct 31, 2023
Provides standardized processes, security effectiveness, and efficient updates
Pros and Cons
  • "It has improved our organization. It has standardized processes."

    What is our primary use case?

    All our infrastructure uses Red Hat Enterprise Linux. Every service we run is all Red Hat Enterprise Linux. Even containerization is on it.

    How has it helped my organization?

    It has improved our organization. It has standardized processes. Everyone uses it. 

    The upgrades are straightforward which helps when you want to move a major version of an upgrade. It's done in a standard way.

    What is most valuable?

    Everything we do is all Red Hat Enterprise Linux. Red Hat Enterprise Linux's security has been good because I have never seen any application going down due to security reasons. 

    Red Hat Enterprise Linux enables us to achieve security standard certification. For example, we have a very tightly SCC-regulated company so there are many rules that we are to follow and we are able to achieve this using Red Hat Enterprise Linux.

    For how long have I used the solution?

    I have been using it for six years. 

    How was the initial setup?

    We are all on-prem, but we also have some footprints in AWS but those images are also on Red Hat Enterprise Linux.

    Red Hat Enterprise Linux has supported our hybrid cloud strategy. We have a few things running on AWS. We have a few things on OpenShift. We are able to get all the basic images. It is easy to start and deploy anywhere.

    One thing I like is the updates because when we patch it and upgrade it, we save a lot of time doing those upgrades and migrations.

    Moreover, upgrades or migration to Red Hat Enterprise Linux have been straightforward in some ways. For example, we are currently migrating to Red Hat Enterprise Linux 8 and we have all our servers running on RHEL 7. We have scripts that are very easy to migrate.

    For our implementation strategy, we go environment by environment. We start with our development environment. Once we are done with it, we test it. We have some automation test suites, test them, and we go to the upper environment.  

    What about the implementation team?

    We worked directly with Red Hat for the deployment. We are already working on Red Hat Enterprise Linux 8 migration. Every year, whenever there is a major version release, we migrate to the major version.  

    What was our ROI?

    We see a return on investment in terms of saving time. One thing I like is the updates because when we patch it and upgrade it, we save a lot of time doing those upgrades and migrations.

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten. 

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.