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reviewer2298867 - PeerSpot reviewer
Sr. Manager at a financial services firm with 10,001+ employees
Real User
Nov 5, 2023
A stable and mature solution that offers cost efficiency
Pros and Cons
  • "The tool's most valuable features are stability and maturity. Linux offers cost efficiency. Red Hat comes at the top of other Linux vendors. I am very satisfied with RHEL's maturity."
  • "We had issues migrating from the old to the new RHEL version in the virtual environment. It forced us to spin up a new virtual environment to have the new RHEL version."

What is our primary use case?

We use Red Hat Enterprise Linux to host website content. 

What is most valuable?

The tool's most valuable features are stability and maturity. Linux offers cost efficiency. Red Hat comes at the top of other Linux vendors. I am very satisfied with Red Hat Enterprise Linux's maturity. 

What needs improvement?

We had issues migrating from the old to the new Red Hat Enterprise Linux version in the virtual environment. It forced us to spin up a new virtual environment to have the new Red Hat Enterprise Linux version. 

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for over 15 years. 

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
January 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

How are customer service and support?

My experience with Red Hat's support team is positive. They are a lot better than our cloud CMS vendor. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Sun Microsystems and Unix on on-prem. 

What other advice do I have?

The product supports our hybrid cloud strategy well. 

We move workloads between different clouds and data sandboxes. 

Red Hat Enterprise Linux's knowledge base is quite extensive. It is free, which helps us to advocate the product. I would like it to continue and rate it positive. 

The Red Hat Enterprise Linux web console was helpful and offered visibility through dashboards. It helped us see what was going on with our system. 

I rate it a nine out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2298834 - PeerSpot reviewer
Systems Administrator at a healthcare company with 10,001+ employees
Real User
Nov 5, 2023
Offers tools that provide valuable visibility and transparency regarding vulnerabilities, packages, and infected systems
Pros and Cons
  • "The most valuable feature of RHEL is the Ansible Automation Platform, closely followed by Satellite."
  • "RHEL could be improved in several ways, especially regarding transparency and communication of new features."

What is our primary use case?

Our primary use case for Red Hat Enterprise Linux is to set up and manage servers for various application teams, especially those dealing with hospital ADT applications. These applications handle critical data related to patient admissions and management within healthcare facilities. 

While configuring Red Hat Enterprise Linux and its associated tools can be complex and sometimes frustrating, I have found that leveraging the support and resources provided by Red Hat is invaluable. Through collaboration with Red Hat's support team and a better understanding of the intricacies involved, we have significantly improved the speed and efficiency of managing our extensive infrastructure, making the process smoother and more manageable than before.

How has it helped my organization?

Red Hat Enterprise Linux has improved our system's security. 

While measuring uptime is important, what matters most to us is improving the value and efficiency of patch and reboot cycles. Red Hat Enterprise Linux's tools, including Satellite and Ansible, provide valuable visibility and transparency regarding vulnerabilities, packages, and infected systems, helping enhance security and patch management.

What is most valuable?

The most valuable feature of Red Hat Enterprise Linux is the Ansible Automation Platform, closely followed by Satellite. These two tools are integral to our environment. 

Satellite helps with provisioning, managing metadata, and licensing, while Ansible ensures uniform setup across our extensive environment, making the management of our infrastructure much smoother and more efficient.

What needs improvement?

Red Hat Enterprise Linux could be improved in several ways, especially regarding transparency and communication of new features. Enhancements could include better documentation and quick reference materials for various user groups, including developers, system administrators, etc. 

Additionally, there could be improved visibility for new and improved commands within Red Hat Enterprise Linux. Many users still rely on outdated commands when newer, more efficient alternatives are available. Providing frequent updates and maintenance for resources like the admin blog would help improve communication and transparency regarding Red Hat Enterprise Linux's capabilities and features.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 11 years.

How are customer service and support?

I would rate the support for Red Hat Enterprise Linux an eight out of ten. There has been a noticeable improvement in their support, particularly after their acquisition by IBM.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment of Red Hat Enterprise Linux was initially complex because we were not aware of all the available tools to streamline the process. We had to learn, but now we are more proficient. 

Tasks that once took a month can now be completed in a week. We worked directly with Red Hat Enterprise Linux, without an integrated reseller or consultant.

What was our ROI?

We have seen a return on investment with Red Hat Enterprise Linux. By transitioning applications to the Red Hat Linux platform, we have been able to reduce our data center footprint and associated costs, such as electricity. This cost savings in other areas has been a clear benefit of using Red Hat Enterprise Linux.

What other advice do I have?

Our upgrade and migration plans are focused on a balance between stability and staying current with the latest and most secure versions of Red Hat. 

While there is a desire to be on the cutting edge, we must consider what is currently in use by our clinicians and staff who rely on our hospital systems. We aim to strike a balance between these factors and leverage a sandbox environment to test the latest versions before deploying them in our production environment. 

We have been thoroughly impressed with Red Hat Insights and are currently in the process of exploring Leapp, which has shown great results in our evaluations. The web console has been invaluable for us, particularly when collaborating with application custodians who may not be familiar with the command line interface. 

We use Ansible for managing our Red Hat Enterprise Linux systems for provisioning and patching, which has improved visibility and reduced issues compared to third-party solutions. Overall, I would rate Red Hat Enterprise Linux as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
January 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer2297022 - PeerSpot reviewer
Integration Engineer at a government with 10,001+ employees
Real User
Nov 3, 2023
Has comprehensive support,and seamless containerization capabilities
Pros and Cons
  • "One of the most valuable aspects is the ease of installing packages on the server."
  • "When we initially began working with containers, we encountered some challenges with compatibility."

What is our primary use case?

For the past couple of years, our contractor team has been engaged with the Department of Veterans Affairs, focusing on developing and deploying software and containers and we use Red Hat Enterprise Linux for that.

What is most valuable?

One of the most valuable aspects is the ease of installing packages on the server. When we need to run specific software, adding and installing packages on Red Hat Enterprise Linux is quite straightforward.

What needs improvement?

When we initially began working with containers, we encountered some challenges with compatibility. Red Hat provided an older and somewhat outdated version of Docker, which made the early stages of our container journey more challenging than I would have preferred.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for three years.

How are customer service and support?

The customer support they provide is highly commendable. I would rate it nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've mainly used Windows on my computer or laptop. However, it was a different scenario when we were developing in the cloud and were given Red Hat Enterprise Linux servers to work with.

What about the implementation team?

We regularly perform upgrades on our OpenShift clusters, typically on a monthly basis. When it comes to the Red Hat Enterprise Linux servers, we frequently update the images on our virtual machines to ensure that we stay current with the latest versions. We're actively working on implementing automation using Ansible to streamline and facilitate these tasks.

What other advice do I have?

Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yogesh Maloo - PeerSpot reviewer
DevOps Engineer at a analyst firm with 5,001-10,000 employees
Real User
Oct 26, 2023
Helps with security and patching
Pros and Cons
  • "We are a Managed Service Provider. Red Hat Enterprise Linux enables us not to be worried about vulnerabilities, security, and patching."
  • "We need to have more flexibility on the developed versions. Not everybody is ready to subscribe to enterprise versions. They would like to test the tool without subscriptions."

What is our primary use case?

Our use case for Red Hat Enterprise Linux is for production applications. 

How has it helped my organization?

We are a Managed Service Provider. Red Hat Enterprise Linux enables us not to be worried about vulnerabilities, security, and patching.

What is most valuable?

The most valuable features are the subscriptions and upgrades. 

What needs improvement?

We need to have more flexibility on the developed versions. Not everybody is ready to subscribe to enterprise versions. They would like to test the tool without subscriptions. 

Which solution did I use previously and why did I switch?

We chose Red Hat Enterprise Linux because of its security. 

What other advice do I have?

We use Red Hat Enterprise Linux with AWS. We started our practice with AWS, and most customers use it instead of GCP or Azure. We use the product in a hybrid environment, mostly when shifting the containers or existing workloads from legacy systems. 

Most of the customers use Red Hat Enterprise Linux because it is the only approved OS. The tool's knowledge base is good but is limited to subscriptions. 

The upgrade migration is straightforward. For the initial projects, we used to execute CLI scripts. We plan to upgrade the system if everything works well in the lower environment. 

I have used the image builder feature. I rate the overall product a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2295381 - PeerSpot reviewer
Sr. Systems Admin at a financial services firm with 10,001+ employees
Real User
Oct 26, 2023
Hardware-independent, cost-efficient, and saves maintenance time
Pros and Cons
  • "It is hardware-independent. We can use Dell, HPE, or any other hardware. It is also more reasonable than the other operating systems."

    What is our primary use case?

    We host our applications and database servers on Red Hat Enterprise Linux.

    We mostly have an on-premises setup. We also have Red Hat Enterprise Linux running on a virtual machine.

    How has it helped my organization?

    Compared to our previous Unix distro, it is pretty easy and less time-consuming to do patching and maintenance. It saves a lot of time during maintenance.

    What is most valuable?

    I started with Solaris 10, and then we migrated to Red Hat Enterprise Linux. Apart from local zones and a few other things, its features are similar to Solaris 10. It is getting our job done. It is hardware-independent. We can use Dell, HPE, or any other hardware. It is also more reasonable than the other operating systems.

    It integrates closely with other products of Red Hat, such as Ansible, which makes it more efficient.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux since 2010.

    How are customer service and support?

    We are getting all the support that we need on a timely basis. In the case of any issue, we are getting all the support needed to bring the production back online. I would rate them a nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We were using Solaris 10. We moved to Red Hat Enterprise Linux because it is cost-efficient and hardware-independent.

    How was the initial setup?

    I am a part of the team that does the OS deployment. Its initial deployment is straightforward. We use automation for deployment. We have a kickstart to deploy the OS. Once we create that kickstart configuration file, the deployment is straightforward.

    In terms of our upgrade and migration plans to stay current, we upgrade it before the OS is end of life. It is pretty straightforward. We are pretty satisfied with Red Hat Enterprise Linux systems when it comes to provisioning and patching.

    What about the implementation team?

    We deployed it on our own. 

    What's my experience with pricing, setup cost, and licensing?

    It is cost-effective.

    Which other solutions did I evaluate?

    There were not many options available.

    What other advice do I have?

    Overall, I would rate Red Hat Enterprise Linux a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Master Software Engineer / Manager at a consultancy with 10,001+ employees
    Real User
    Jul 12, 2023
    Useful online documentation, straightforward implementation, and secure
    Pros and Cons
    • "The most valuable features are the specification and technical guides, they are most important the security."
    • "The accessibility to the resources could be more widespread. We have to put a lot of effort into finding indigenous information on the site. For example, the license information is convoluted. This information should be easier for customers to access."

    What is our primary use case?

    We are using Red Hat Enterprise Linux for running solutions, such as database solutions, and enterprise, web, and network applications.

    How has it helped my organization?

    One of the fundamental reasons Red Hat 7 has benefited our organization is that it is fully certified. It has certifications on the DISA STG and other cybersecurity frameworks like Zero Trust. This is what the Department of Defense mandates to be used and it is feasible to receive these specifications and automate the implementation for continuous improvement. By implementing the technical guides, we can receive immediate results and protect environments according to our expectations. There are a group of technical procedures that are shared and that you can implement, if you follow the industry best practices.

    What is most valuable?

    The most valuable features are the specification and technical guides, they are most important for cyber security assurance

    What needs improvement?

    The accessibility to the resources could be more widespread. The registration of the license information is complicated and this product registration process should be easier for customers to access.

    In an upcoming release, they could improve by having more focused security.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux for more than 15 years.

    What do I think about the stability of the solution?

    The solution is highly stable.

    What do I think about the scalability of the solution?

    Red Hat Enterprise Linux is perfectly scalable. You have some resource limits depending on how you're using the technologies. According to those usage patterns, the system is going to be able to give more or less. However, this depends more on the user side than on the system side.

    We have approximately 10,000 enterprise users using the systems. They sporadically log into the applications and make use of the database systems and extract information. 

    How are customer service and support?

    There is a division between the paid support and the support that is included by the website of Red Hat. I have only used the website support and there is a lot of documentation available.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have used other Linux products, such as AWS Linux, Debian Linux, and Ubuntu.

    How was the initial setup?

    The initial setup is straightforward for our use case. As long as you understand what you're doing, the technologies that are involved, the proper way to style, secure, and prepare them, everything will be fine.

    After you have the guide, the printed procedure, the deployment is straightforward. The operating system can be deployed in less than an hour.

    Okay, and how long did the deployment take?

    What about the implementation team?

    The solution requires maintenance, and it is a shared responsibility. They take different maintenance actions or tasks, and sometimes it's the operating system, database system, or application front band that needs maintenance.

    What other advice do I have?

    The number one advice would be to keep the division between testing and production.

    There's one system that you need to set up for testing purposes only, and this testing system can be obtained free of license. There's an evaluation license that can be easily applied. When developing the application on the Red Hat 7 system, stay using the evaluation version until the requirements are fully met, only then should you migrate them to a paid supported version.

    The biggest lesson that you learn by using this solution is, you easily reach a point where a single person or a single team can no longer respond to the complexities and challenges of the security or the different versions of the applications. At that moment you need to rely on a serious fused team, that team that is backing the effort.

    I rate Red Hat Enterprise Linux an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2211579 - PeerSpot reviewer
    Senior Linux System Administrator at a computer software company with 51-200 employees
    User
    Jun 15, 2023
    A stable solution that can be used to develop and run scenarios
    Pros and Cons
    • "We use Red Hat Enterprise Linux with Git apps in our closed environment to develop and run scenarios."
    • "Red Hat Enterprise Linux's documentation could be improved."

    What is our primary use case?

    We use Red Hat Enterprise Linux mostly for development.

    What is most valuable?

    We use Red Hat Enterprise Linux with Git apps in our closed environment to develop and run scenarios.

    What needs improvement?

    Red Hat Enterprise Linux's documentation could be improved. Sometimes when you call up support to have that Red Hat answer, they send you back a Reddit or Google link. I can Google or go to Reddit, but I want an answer from Red Hat.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux since it started back in the 1980s.

    What do I think about the stability of the solution?

    I rate Red Hat Enterprise Linux a ten out of ten for stability.

    What do I think about the scalability of the solution?

    I rate Red Hat Enterprise Linux a ten out of ten for scalability.

    How are customer service and support?

    I rarely call Red Hat Enterprise Linux's support, but when I do, they send me a Google link.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    Since I've been deploying Red Hat Enterprise Linux for so long, it's not complex for me. Once we configure our kick start, we power up a new system, attach it, and it builds it.

    What about the implementation team?

    We implemented Red Hat Enterprise Linux directly through Red Hat.

    What was our ROI?

    We have seen a return on investment with Red Hat Enterprise Linux concerning the ability to develop what we need, what we do, and our scenarios. The solution saves us man-hours, and man-hours equals money.

    What other advice do I have?

    We cannot use Red Hat Enterprise Linux on the cloud because I work as a contractor for the government, and all our development is in a classified area where we can't touch the internet at all.

    In the last quarter, Red Hat Enterprise Linux products like Satellite Server and OpenShift stood out because of their ease of administration. I do system administration. When my customers need something, assisting them with these products is easier than giving a long configuration of YAML.

    I like Red Hat Enterprise Linux's built-in security features. We use their SCAP features when we do our kickstart and build it.

    We were using Docker, and the Docker swarm was trying to get all the containment. We're now switching to Podman and getting our developers to learn that more so we can give them the ability to kick off containers.

    Overall, I rate Red Hat Enterprise Linux a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2197293 - PeerSpot reviewer
    Systems Engineer at a financial services firm with 1,001-5,000 employees
    Real User
    Jun 7, 2023
    The solution's enterprise-level security provides peace of mind, ensures compliance, and allows us to focus on other tasks
    Pros and Cons
    • "One of Red Hat Enterprise Linux’s valuable features is its enterprise-level security. We are guaranteed that it's secure, and that's important for us because we need to comply with security regulations. Security always remains a top priority."
    • "The knowledge base provided by Red Hat exists, but I find it difficult to navigate. The information seems scattered and hard to find."

    What is our primary use case?

    One of our use cases is for our in-house applications that the development team builds. We also use it for typical tasks like running Jenkins, GitLab, and other development tools to make them accessible for the developers who write code and do software development.

    What is most valuable?

    One of Red Hat Enterprise Linux’s valuable features is its enterprise-level security. We are guaranteed that it's secure, and that's important for us because we need to comply with security regulations. Security always remains a top priority.

    We just run Red Hat Enterprise Linux’s built-in security features day in and day out. We know it's secure, and then we just move on to other tasks. It's like a routine where we don't have to think too much because we know it's already integrated into the whole enterprise. It's the next step, and it gives us more time to focus on other tasks.

    What needs improvement?

    We are trying to figure out how to enable encryption or just encryption. The last thing we want is to use locks, which are a hassle for encryption. We don't have the personnel to unlock the system every time it gets rebooted. I know there's a way, like on Windows, where they have TPM. I'm not sure how Red Hat Enterprise Linux’s TPM works. That's one of the issues we face—how to utilize TPM effectively.

    I think in the future, if the company requires us to encrypt everything, it would be a time-consuming process. I'm not sure how long that would take or if it will happen. I just want to understand how Red Hat Enterprise Linux and TPM work or if there's an existing solution that works similarly where I don't necessarily have to be present every time my system reboots and enter a password. At least for Windows, we know that it works, but I'm not familiar with the equivalent functionality in Red Hat Enterprise Linux.

    In future releases, I would prefer a Red Hat Enterprise Linux image that fits on a DVD. The Red Hat Enterprise Linux image keeps getting larger and larger. One of the biggest requirements for my company is that it has to fit on a DVD. Now, with Red Hat Enterprise Linux 9 approaching close to ten gigabytes, it won't fit on a DVD anymore. The last thing we want to resort to is using Blu-ray. I prefer not to use Blu-ray. So we need to keep the image size on a DVD smaller. That's one of the main issues. And we can't use USB sticks either, even though they're a new option. Everything needs to be burned on a DVD. So having a Red Hat Enterprise Linux image that fits on a DVD would be beneficial for any future versions or releases.

    For how long have I used the solution?

    I have been using this solution for eight years now. Right now, we're migrating. I'm trying to upgrade from Red Hat Enterprise Linux 6 to Red Hat Enterprise Linux 7. And that process is painstaking. It's taking a lot of time. I know we want to get that done before October because I think that's when the security support for Red Hat Enterprise Linux 6 expires. We need to move everything to Red Hat Enterprise Linux 7.

    We have a lot of legacy systems, and it's very time-consuming trying to figure out what will work and which version of Red Hat Enterprise Linux will support all our applications. So it's just a lengthy process to go through.

    What do I think about the stability of the solution?

    In terms of stability, there have been some issues, particularly on the workstation side. The workstation tends to freeze up occasionally, requiring a system restart. The server side, on the other hand, works well as intended. Although Red Hat Enterprise Linux is primarily designed for servers, our developers use it as a workstation, and that can sometimes cause issues after a couple of days of continuous use.

    They may need to restart their systems when something freezes or stops working. So it's one of those things we encounter.

    How are customer service and support?

    I don't really use it extensively. I have some knowledge and experience with it, but I don't heavily rely on Red Hat support. Whenever I encounter a problem, I usually turn to Google for solutions.

    The knowledge base provided by Red Hat exists, but I find it difficult to navigate. The information seems scattered and hard to find. I tend to prefer searching on Google since I can get immediate answers there compared to the knowledge base, which can be challenging to navigate. It seems like the knowledge base could use some improvement.

    Which solution did I use previously and why did I switch?

    One of the main advantages is the level of support. Red Hat Enterprise Linux provides nearly ten years of support, including two years of extended support, whereas other operating systems typically have one or two major versions released within five years. It can be challenging to allocate the budget for frequent updates over such a short period. So I think that's the main appeal of Red Hat Enterprise Linux—its ten-year support with an additional two years.

    How was the initial setup?

    Since I've been working with Red Hat Enterprise Linux for a long time, it feels easy for me. However, for someone completely new to it, especially coming from a Windows background, it might seem more complicated. But for me, it's second nature and not that difficult. So the initial setup depends on the level of familiarity with the system.

    For a brand-new system, it might take around ten minutes.

    Which other solutions did I evaluate?

    I have worked with CentOS, Fedora, and Ubuntu. So I have experience with different flavors of Linux, from the Ubuntu side to Fedora. From a developer's point of view, the main difference, if I compare it to Ubuntu, is that they always get the latest packages, which helps them a lot. 

    On the other hand, with Red Hat Enterprise Linux, I understand that it's set up to prioritize security. But sometimes, from a development perspective, it's challenging for them to obtain the latest packages. As an assessment, I have to go out there, fetch the package or compile the new package for the new version, and then bring it into Red Hat Enterprise Linux so that developers can use it. I think that's the issue. It's a balancing act between trying to get the latest package versions and ensuring stability and security. It's a problem that I think everyone struggles with.

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten because there is always room for improvement when it comes to technology.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.