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Reltio Cloud Reviews

Vendor: Reltio
4.3 out of 5
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What is Reltio Cloud?

Reltio Cloud excels in Master Data Management (MDM), offering real-time data synchronization and a unified data view across diverse sources. Praised for its scalable architecture and user-friendly interface, it enhances operational efficiency and compliance management, making it ideal for handling large volumes of data and improving organizational productivity.

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Reltio Cloud is the #2 ranked solution in top Cloud Master Data Management (MDM) Solutions solutions. PeerSpot users give Reltio Cloud an average rating of 8.6 out of 10. Reltio Cloud is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): Reltio Cloud vs Informatica Intelligent Data Management Cloud (IDMC). Reltio Cloud is popular among the large enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 15% of all views.
Buyer's Guide
Reltio Cloud
September 2025
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Reltio Cloud mindshare

As of October 2025, the mindshare of Reltio Cloud in the Cloud Master Data Management (MDM) Solutions category stands at 16.9%, up from 15.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud Master Data Management (MDM) Solutions Market Share Distribution
ProductMarket Share (%)
Reltio Cloud16.9%
Informatica Intelligent Data Management Cloud (IDMC)24.7%
TIBCO EBX14.0%
Other44.400000000000006%
Cloud Master Data Management (MDM) Solutions

PeerResearch reports based on Reltio Cloud reviews

TypeTitleDate
CategoryCloud Master Data Management (MDM) SolutionsOct 3, 2025Download
ProductReviews, tips, and advice from real usersOct 3, 2025Download
ComparisonReltio Cloud vs Informatica Intelligent Data Management Cloud (IDMC)Oct 3, 2025Download
ComparisonReltio Cloud vs TIBCO EBXOct 3, 2025Download
ComparisonReltio Cloud vs ProfiseeOct 3, 2025Download
Suggested products
TitleRatingMindshareRecommending
Informatica Intelligent Data Management Cloud (IDMC)4.024.7%93%185 interviewsAdd to research
TIBCO EBX4.014.0%90%22 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Reltio Cloud offers real-time synchronization, advanced survivorship, and effective matching. Its intuitive UI supports seamless profile management and data lineage tracking. Users value its customizable nature, reducing implementation time with its low-code capabilities. IDM helps maintain data hierarchy. Unified data management and AddressDoctor enhance location precision. Scalability and support for additional resources ensure efficiency. Regular updates and support contribute to its versatility, making it user-friendly and feature-rich for integration needs.
  • "The cloud feature is very beneficial, and the scalability performance feature is excellent."
  • "There are default limitations and considerations. For instance, Reltio can store a maximum of 200 values for a single attribute. If your data exceeds this limit, you can request Reltio support to increase the limit. However, be aware that increasing this limit may impact performance, potentially slowing down data loading times."
  • "It is a scalable product, and the scalability is good. We can configure users."

Room for Improvement

Reltio Cloud experiences downtime during maintenance and heavy processing. Its API struggles with large data volumes and response times. Encoding challenges can lead to duplicate profiles, slowing merging. Improvements are needed in data management and relationship handling. Deployment is arduous and features often lag behind business needs. The user interface and record filtering require enhancement. Downloading data is slow and in JSON, complicating interpretation. Workflow deployment and feature development depend on slow support responses.
  • "The support team is slow to respond when we need assistance with workflow deployments. We must rely on their availability and contact them to receive the required JAR files."
  • "Initially, the UI was limited in features."
  • "There is some lag in developing new features for specific business requirements. If a new feature is needed, we have to raise a request in the developer portal through the IDEA portal. This process takes time to develop, which can be a drawback when immediate business needs arise."

ROI

Reltio Cloud users experienced significant returns on investment. Many mentioned improved data management and enhanced operational efficiency, leading to cost savings and increased revenue. Users also appreciated the platform's scalability and real-time data organization capabilities, which contributed to better decision-making processes. 

Pricing

The pricing structure of Reltio Cloud can be on the higher side; however, it may be justifiable due to its robust features and benefits. The setup costs can vary, highly dependent on the specific needs and scale of deployment in an organization. 

Popular Use Cases

Companies utilize Reltio Cloud for data unification and master data management, creating a single source of truth. It merges and enriches data from various origins, maintaining historical changes. Tasks include governing account processes, performing deduplication, and generating golden profiles. Features like match, merge, and survivorship tools enhance data quality and completeness. Its cloud-native design offers scalability, simplifying data steward tasks with visual monitoring capabilities, making Reltio Cloud effective for managing customer data and internal projects.

Service and Support

Technical support from Reltio Cloud often shows quick response times, though deployment support sometimes experiences delays. Assistance is usually prompt, with tickets acknowledged within minutes. The team is knowledgeable, consulting internal teams when needed. Users appreciate responses in integrating with Salesforce. However, constraints related to workflow deployments have led to slower response times. Overall, the service ranks highly, with room for enhancements, especially in improving deployment assistance and coordination.

Deployment

Reltio Cloud's initial setup is straightforward and user-friendly, requiring no installation due to its SaaS nature. Deployment involves Reltio's support team, with proper configuration essential for user needs. The platform's documentation aids the process, and the low-code environment allows customization through APIs. Migration between environments is seamless, although users may be informed of a brief downtime window. Organizations appreciate the ease of use and support provided during implementation.

Scalability

Reltio Cloud offers notable scalability, efficiently handling large data volumes across various regions. Organizations appreciate its adaptable nature, scoring it highly. With extensive deployment globally, it's favored for its reliability and customization options, though further marketing could enhance its presence. While some require additional resources for optimal scaling, Reltio Cloud operates effectively across numerous users without significant challenges. Expanding its reach through more partnerships could increase customer engagement.

Stability

Reltio Cloud is praised for its stability, rated highly by users. Some mention minor issues, such as bugs in survivorship rules and occasional API drops, but these are addressed by support. Users manage large datasets without significant trouble, though slowdowns can occur during maintenance. Despite being stable and dependable, some rate its stability between eight to ten out of ten, emphasizing frequent use and comparison to other reliable tools like SAP.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Reltio Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise7
By reviewers
By visitors reading reviews
Company SizeCount
Small Business89
Midsize Enterprise45
Large Enterprise344
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Pharma/Biotech Company
7%
Insurance Company
7%
Healthcare Company
6%
Retailer
5%
Energy/Utilities Company
4%
Consumer Goods Company
4%
Media Company
3%
Government
3%
Outsourcing Company
3%
University
3%
Legal Firm
2%
Educational Organization
2%
Non Profit
1%
Comms Service Provider
1%
Construction Company
1%
Hospitality Company
1%
Real Estate/Law Firm
1%
Wholesaler/Distributor
1%
Transportation Company
1%
Performing Arts
1%
Recruiting/Hr Firm
1%
Paper And Forest Products
1%
Wellness & Fitness Company
1%

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Reltio Cloud customers

iMiDiA, Slalom, MeritDirect, Cognizant

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Product Categories

Product Categories
Cloud Master Data Management (MDM) Solutions

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Reltio Cloud Reviews Summary
Author infoRatingReview Summary
Human Resources Head at AN INFOSYSTEMS BV4.5We use Reltio Cloud for ourselves and clients, appreciating its user-friendly interface and scalability. While satisfied, we face delays with workflow deployments requiring Reltio support. Previously, we used Informatica and TIBCO EBX but prefer Reltio Cloud on AWS.
Project Engineer at Wipro Limited4.0I use Reltio Cloud to manage and unify big data, like customer information, with customizable features for matching, merging, and editing data. Although issues such as tokenization errors exist, it's versatile, regularly updated, and cost-effective.
Senior Consultant at Lumendata4.0I use Reltio Cloud for master data management, appreciating its cloud-native approach for simplicity and scalability. It requires no infrastructure setup, though improvements in its UI are ongoing. Support handles scalability, with potential performance impacts on exceeding limits.
Quality Assurance Test Engineer at Concept Software & Services INC4.5I worked on a project using Reltio Cloud for master data management, finding its intuitive UI valuable for tracking data history. However, downloading entity details was slow, requiring job creation, and the JSON format was difficult to interpret.
Senior Delivery Architect at Capgemini4.5Reltio Cloud efficiently integrates data from multiple sources into a single source of truth while maintaining data lineage and historical changes. Its user-friendly interface and AddressDoctor feature stand out, although I haven't fully assessed its data integration performance yet.
Analyst - Master Data Management at a tech services company with 51-200 employees4.5Reltio Cloud serves as a master data management platform where we can consolidate and enrich data from multiple sources. It offers efficient data unification with advanced AI capabilities, though manual data modeling is still required for customization.
App/Cloud Support Specialist at Accenture4.5I use Reltio Cloud for master data management, creating unique records by removing duplicates. Its standout feature is customization, especially in the match and merge engine. However, the UI and record filtering need improvement, and more functionalities could be added.
Data Engineer at a tech vendor with 10,001+ employees4.0Our company uses Reltio Cloud for managing marketing, accounts, contacts, and leads by maintaining a golden record and cleansing data. We appreciate the survivorship feature, though service downtime due to maintenance or heavy processing can delay results.