SailPoint Identity Security Cloud Reviews

1. Very user friendly unified UI (for users and administrators)
2. An excellent out-of-the-box features (hierarchical RBAC, flexible provisioning policies, role-mining, certifications, life-cycle events, etc)
3. Modest hardware requirements
4. A large list of out-of-the-box connectors (with no additional charge)
5. Using only standard java technologies (java, beanshell, HTML, jsp, JavaScript, XML, some Apache projects)
6. Possibility to deploy the solution on different DBMS and application servers of your choice
7. Very fast implementation of the solution with custom modifications

1. The price is very high
2. The partnership program is very inflexible
3. Provisioning. This functionality sometimes require too much coding to implement some customers' requirements
4. "Ease of use." IdentityIQ has a function that can be described as duplication (this can depend on the point of view) for example, groups, population, and work-groups
5. Implement the support of organizational structure

About one year.

Yes, of course. Every time, when you implement a project for a customer you will encounter some issues.  The primary question - how quickly the vendor will help you with issues, or how strong are the programmers and engineers in your team to find a solution in-house.

No, I didn't.

No, I didn't.

Of course. In addition to SailPoint IdentityIQ I have experience in implementing MS FIM 2010, OIM 11gR2, and Oracle Waveset (Sun IDM) 8.

In my opinion this is the best product and I agree with Gartner which described it as the best product in the "Identity Governance and Administration Magic Quadrant" in 2013-2014.

I would say it's simple (compared with OIM 11gR2, but more difficult when compared with MS FIM 2010 R2).
IdentityIQ has very good documentation and you shouldn't face problems with the installation.

With an internal team. All team members have very strong experience in the IDM sphere, including working experience with other IDM vendors (Sun, Oracle, IBM).

SailPoint IdentityIQ is a very good product (in my opinion - it is the best product and it took the leading place in Gartner's Magic Quadrant two years in a row) and I can recommend it to all who are looking for a very strong IDM solution (if the price suits you).

The solution includes all aspects of user lifecycle management, like joiners, movers and leavers, regulatory compliance, reporting and auditing. And the compliance part of the solution includes certification from time to time basis. All these are usual IEM cases. The aforementioned instances are all IAM cases.

The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides. So, it can be easily configured by a person using just a few rules and coding standards, after which that person can make anything out of the solution. SailPoint is quite an old solution in the market. So they know what new things are coming into the market along with artificial intelligence, and they have ensured that they have integrated into their solution the developments over time. Basically, SailPoint is up to date with the market standards.

Regarding the scope for improvement in the solution, reporting is an area that can be a bit more UI-oriented. Apart from that, it's a very good product, and I do not have any complaints about it.

Our company works as a distributor in the Middle East region for SailPoint. So, we are not just selling the product but also selling other products. I have been working with SailPoint IdentityIQ for eight years. Presently, I am working with SailPoint IdentityIQ Version 8.3.

It's a totally stable and very robust product. I've never seen it going down in the last eight years. I rate the solution's stability a ten out of ten.

Since it is a very scalable product, I rate the solution's scalability a ten out of ten. Our clients include small, medium, and enterprise businesses.

Since SailPoint is a big company, it usually takes time. The company has to schedule an appointment with the people and organizations to address their issues. So, I rate the solution's technical support a seven out of ten.

Neutral

Given a person has a background in implementing solutions, site architecture, and infrastructure, I rate the difficulty level of the current solution as an eight out of ten, with one being very difficult and ten being very easy.

The solution is deployed on the cloud, hybrid cloud and on-premises.

The basic deployment of SailPoint over user lifecycle management can depend on a client's use cases. However, for the basic setup of the system, it may take a week or so to get the solution ready with everything configured. One architecture is enough to carry out the deployment process. Also, the number of people required for maintenance depends upon the total number of use cases we have configured, so we can't categorize or quantify it.

I rate the solution a seven on a scale where one is cheap and ten is too expensive. In short, the solution falls under the higher side of pricing. For the solution, our company has secured a perpetual license.

I would tell those planning to use this solution that it is a very good and robust product in the market which supports almost all use cases. Also, SailPoint plans to expand to consumer identity. If one plans to proceed with this product, it will be a good decision. Additionally, it is not feasible for very small businesses, but it could be an amazing product and a good investment for the medium to large organizations. Overall, I rate the solution an eight out of ten.