

Find out in this report how the two Cloud Infrastructure Entitlement Management (CIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
The solution provides a good ROI, especially for regular customers, offering discounts for three-year licenses.
I don't think the tool in itself is very capable of doing that, but we have XSOAR and other tool integrations done on the platform, so this can be accomplished.
If I make it a high priority, they have resolved one query within 20 minutes.
If local Indian support cannot resolve an issue, global tech support aligns promptly within the agreed SLA.
Fast response times and knowledgeable staff who understand the intricacies of the system.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
Technical support is very good.
For stability, scalability, mean time to response, and potential incident investigation improvements, I would give it a nine or probably even a ten.
Onboarding endpoints and assets on Cortex Cloud by Palo Alto Networks is very easy.
The platform is able to auto-shut certain resources that are not in use through the agentless scan feature.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
My impression of Cloud Runtime Security in stopping attacks in real-time is that I have never had an issue where it has let something through, causing an outage or concerns to the customer.
However, now in Cortex Cloud, I have not seen any lag or buffer.
My evaluation of how stable and reliable Cortex Cloud by Palo Alto Networks is very positive.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Regarding the generative AI security tool, I know for sure it's Agentic.
The solution is quite premium in cost compared to alternatives such as Wiz.
There is not a clear MSP model compared to other vendors such as CrowdStrike.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
The solution is costly, with high-end capabilities suitable for enterprises.
Today, it is smart and easy to calculate the licenses.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
AI/ML aids in anticipating remediation for misconfigurations and vulnerabilities, and automatic remediation can be easily configured.
Cortex Cloud by Palo Alto Networks has reduced the time spent on incident investigations, and if I had to estimate, I would say it has cut our investigation time in half.
This simplifies the management of shared responsibility among different people and entities, allowing you to use one single tool instead of having dozens of different tools to orchestrate and integrate.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
| Product | Mindshare (%) |
|---|---|
| SailPoint Identity Security Cloud | 8.9% |
| Cortex Cloud by Palo Alto Networks | 7.2% |
| Other | 83.9% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 8 |
| Large Enterprise | 43 |
Cortex Cloud by Palo Alto Networks enhances cloud security with features like AI/ML threat detection and automated remediation, ensuring real-time protection and efficient management across cloud environments.
Cortex Cloud by Palo Alto Networks offers comprehensive cloud security posture management and runtime protection. It reduces manual tasks and accelerates incident investigation through advanced threat detection and AI-driven anomaly detection. With integration to the MITRE ATT&CK framework, it boosts threat response while reducing incident resolution time. Although users find the UI complex and pricing high, its capabilities in securing AWS, Azure, and other environments, as well as its potential integration with CyberArk, emphasize its enterprise-ready design for cloud transformation across diverse industry sectors.
What are the key features of Cortex Cloud by Palo Alto Networks?Cortex Cloud by Palo Alto Networks is deployed across industries like telecom, BFSI, and manufacturing for robust cloud security. It's leveraged for detecting misconfigurations and vulnerabilities, aiding cloud transformation and compliance with standards such as GDPR and NIST. The integration across cloud infrastructures, including AWS and Azure, supports policy creation and threat management strategies for diverse enterprises.
SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.
SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.
What are the key features of SailPoint Identity Security Cloud?
What benefits can users expect when evaluating SailPoint Identity Security Cloud?
SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.
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