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Cortex Cloud by Palo Alto Networks vs Prisma Cloud by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
SentinelOne Singularity Cloud Security improves efficiency, reduces costs by 40%, cuts vulnerability management time by 80%, and boosts ROI.
Sentiment score
3.7
Cortex Cloud by Palo Alto Networks boosts efficiency and ROI with XSOAR integrations, though ROI quantification can be challenging.
Sentiment score
6.9
Prisma Cloud boosts productivity, enhances security, and delivers high ROI by automating processes and reducing manual testing needs.
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
IT Support Specialist at a non-tech company with 201-500 employees
It has saved us more than 50% of our time.
Sr security engineer at Halodoc
The solution provides a good ROI, especially for regular customers, offering discounts for three-year licenses.
Senior Cybersecurity Consultant at Ernst & Young
I don't think the tool in itself is very capable of doing that, but we have XSOAR and other tool integrations done on the platform, so this can be accomplished.
Technical Solutions Architect at IBM
It eliminates the need for additional hardware, making it a financially and technically sound investment.
Partner at Quasys
Reputation and data security are the two most important things to a financial institution.
Works at a comms service provider with 1-10 employees
We may have prevented a security breach with remediation of the findings.
Security Solutions Architect - Cloud Security Consultant at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
7.8
SentinelOne Singularity support is praised for being helpful and proactive, despite occasional slower responses and complexity challenges.
Sentiment score
6.6
Cortex Cloud's customer service is praised for prompt, knowledgeable support and effective troubleshooting, earning high user ratings.
Sentiment score
7.1
Palo Alto Networks' technical support is praised for responsiveness, though regional inconsistencies and response time improvements are noted.
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
Throughout the migration, they remained available for several hours without complaint, providing assistance at every step.
Mobile Application Developer at a retailer with 1-10 employees
In my experience, I have never encountered a junior person or someone without knowledge coming into support from SentinelOne.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
If I make it a high priority, they have resolved one query within 20 minutes.
Assistant Security Architect at Cloudnomics
If local Indian support cannot resolve an issue, global tech support aligns promptly within the agreed SLA.
Senior Cybersecurity Consultant at Ernst & Young
Fast response times and knowledgeable staff who understand the intricacies of the system.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
Technical Lead at a consultancy with 11-50 employees
Anywhere we raise a tech case, they revert back within an hour.
Cloud Security Engineer at a tech vendor with 201-500 employees
I would give them 10 out of 10.
Sector Manager at a comms service provider with 51-200 employees
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Cloud Security excels in scalability and integration, accommodating diverse workloads across various environments with ease.
Sentiment score
4.5
Palo Alto's Cortex Cloud is scalable and efficient, with easy onboarding, but can be costly for higher licenses.
Sentiment score
7.6
Prisma Cloud offers scalable, flexible multi-cloud solutions with easy deployment, strong automation, API support, and high scalability ratings.
The SentinelOne Singularity Cloud exhibits high scalability.
Security Analyst at Intersistemi Italia s.p.a.
We've automated in our MDM so any device that we start in our MDM automatically installs SentinelOne.
IT Support Specialist at a non-tech company with 201-500 employees
It is scalable. I would rate it a ten out of ten for scalability.
Sr security engineer at Halodoc
For stability, scalability, mean time to response, and potential incident investigation improvements, I would give it a nine or probably even a ten.
Business Development Team Lead at a tech vendor with 201-500 employees
Onboarding endpoints and assets on Cortex Cloud by Palo Alto Networks is very easy.
Assistant Security Architect at Cloudnomics
The platform is able to auto-shut certain resources that are not in use through the agentless scan feature.
Technical Solutions Architect at IBM
Scalability-wise, I rate the solution a nine out of ten.
Technology Specialist - Cloud Security at a tech services company with 11-50 employees
We haven't had any issues scaling the solution.
Senior Cloud Security Engineer at impelsys
There aren't any limits to Prisma Cloud's scalability.
Senior Security Consultant at helpag
 

Stability Issues

Sentiment score
8.3
SentinelOne Singularity Cloud is highly stable, with minimal downtime and robust security, rivaling competitors despite minor UI glitches.
Sentiment score
7.8
Cortex Cloud by Palo Alto Networks is praised for its stability, reliability, and seamless security performance without latency or issues.
Sentiment score
7.9
Prisma Cloud is praised for its high stability, reliability, and effective troubleshooting, with minor well-managed issues.
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
The only downtime we had was when switching from V1 to V2 but it was smooth.
Cloud Security Specialist at a insurance company with 10,001+ employees
I would rate it a ten out of ten for stability.
Sr security engineer at Halodoc
My impression of Cloud Runtime Security in stopping attacks in real-time is that I have never had an issue where it has let something through, causing an outage or concerns to the customer.
Business Development Team Lead at a tech vendor with 201-500 employees
However, now in Cortex Cloud, I have not seen any lag or buffer.
Assistant Security Architect at Cloudnomics
My evaluation of how stable and reliable Cortex Cloud by Palo Alto Networks is very positive.
Technical Solutions Architect at IBM
I would rate it a ten out of ten for stability.
Cloud Security Engineer (Team lead) at a tech services company with 201-500 employees
Most of the time, when the client requires data, it is not available.
Technology Specialist - Cloud Security at a tech services company with 11-50 employees
The cloud environment is dynamic, so the tool must be dynamic.
Cloud Security Delivery Associate Manager at Accenture
 

Room For Improvement

Users seek improved SentinelOne Cloud Security in administration, integration, reporting, customization, real-time protection, cost, and support.
Cortex Cloud's interface and costs challenge users, with needs for improved integration, efficiency, and identity management features.
Prisma Cloud struggles with integration, UI, automation, cloud coverage, reporting, support, and pricing, hindering broader adoption and usability.
If notifications are available, then it will be more helpful, easy, and time-saving.
Sr Security Analyst at a computer software company with 201-500 employees
Alerts should be directly tied to compliance standards and have a clear role in the overall compliance process.
Cloud Security & Architecture Specialist at a insurance company with 10,001+ employees
The Infrastructure as Code service available in PingSafe and the services available in AWS cloud security can be merged so that we can get the security data directly from AWS cloud in PingSafe.
Cloud Engineer at a tech services company with 201-500 employees
Regarding the generative AI security tool, I know for sure it's Agentic.
Cybersecurity Analyst at a tech services company with 11-50 employees
The solution is quite premium in cost compared to alternatives such as Wiz.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
There is not a clear MSP model compared to other vendors such as CrowdStrike.
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
Prisma Cloud is an excellent tool.
Technical Engineer at a tech services company with 1,001-5,000 employees
We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts.
Cyber Security Architect at a comms service provider with 10,001+ employees
Even though documentation was available, it took a while for a new person to understand what integration meant, what will be achieved after the integration, or how the integration needed to be done on the Azure or AWS side.
Technical Architect at a tech services company with 1,001-5,000 employees
 

Setup Cost

SentinelOne Singularity Cloud Security offers flexible pricing and licensing, being cost-effective for some but expensive for smaller businesses.
Prisma Cloud's complex pricing is offset by comprehensive features, offering cost efficiency with strategic planning despite hidden costs.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
If you want to buy just EDR, the price is less. XDR is a little bit more expensive.
IT Security Specialist at Tailor Security Tech
It should not be based on subscription. It should be based on the number of servers that I am scanning.
AVP DevOps and Product Support at a recruiting/HR firm with 1,001-5,000 employees
The solution is costly, with high-end capabilities suitable for enterprises.
Senior Cybersecurity Consultant at Ernst & Young
Today, it is smart and easy to calculate the licenses.
Cloud Security Manager at T-Systems International GmbH
The cost was not on the higher side.
Technical Architect at a tech services company with 1,001-5,000 employees
If you are using a single tool like Prisma Cloud, with a single license, you can monitor all environments, such as Google Cloud, Azure, AWS, and Oracle Cloud.
Cloud Security Delivery Associate Manager at Accenture
Prisma's price is pretty high, but it's a good product, and you get what you paid for, especially if you're working in a containerized environment.
Cloud Security Engineer at Fast
 

Valuable Features

SentinelOne Singularity Cloud Security offers real-time AI threat detection, automated remediation, and intuitive interface for enhanced security management.
Cortex Cloud enhances security management with AI-driven threat detection, automation, and seamless CI/CD integration, reducing response times significantly.
Prisma Cloud offers advanced cloud security with continuous monitoring, automation, and centralized management, enhancing operational efficiency across industries.
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
Cloud Security Specialist at a insurance company with 10,001+ employees
The cloud misconfiguration feature gave us almost zero false positives.
Sr security engineer at Halodoc
PingSafe has sped up the process by 80% to 90%.
Sr Security Analyst at a computer software company with 201-500 employees
AI/ML aids in anticipating remediation for misconfigurations and vulnerabilities, and automatic remediation can be easily configured.
Senior Cybersecurity Consultant at Ernst & Young
Cortex Cloud by Palo Alto Networks has reduced the time spent on incident investigations, and if I had to estimate, I would say it has cut our investigation time in half.
Sr. Compliance Analyst at a computer software company with 51-200 employees
This simplifies the management of shared responsibility among different people and entities, allowing you to use one single tool instead of having dozens of different tools to orchestrate and integrate.
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
It provides a single pane of glass.
enterprise architect at a tech services company with 1-10 employees
If I want to check how many of my S3s have encryption, I can write a Lambda function in Prisma Cloud and get that report.
Senior IT infrastructure consultant at a tech services company with 51-200 employees
Overall, the most valuable features for us in Prisma Cloud are those that provide visibility, ensure compliance with regulations, and help us align our on-premises servers and cloud environments with mandated security standards.
Architect at a tech vendor with 10,001+ employees
 

Categories and Ranking

SentinelOne Singularity Clo...
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Ranking in Cloud Security Posture Management (CSPM)
3rd
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Vulnerability Management (4th), Cloud and Data Center Security (5th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Compliance Management (1st), AI Observability (3rd)
Cortex Cloud by Palo Alto N...
Ranking in Cloud Security Posture Management (CSPM)
16th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
11th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
11
Ranking in other categories
Vulnerability Management (29th), Cloud Workload Protection Platforms (CWPP) (13th), Data Security Posture Management (DSPM) (12th), Software Supply Chain Security (6th), Cloud Infrastructure Entitlement Management (CIEM) (6th), Application Security Posture Management (ASPM) (6th), Cloud Detection and Response (CDR) (5th)
Prisma Cloud by Palo Alto N...
Ranking in Cloud Security Posture Management (CSPM)
2nd
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
114
Ranking in other categories
Web Application Firewall (WAF) (9th), Container Security (2nd), Data Security Posture Management (DSPM) (2nd)
 

Mindshare comparison

As of May 2026, in the Cloud-Native Application Protection Platforms (CNAPP) category, the mindshare of SentinelOne Singularity Cloud Security is 6.4%, up from 3.5% compared to the previous year. The mindshare of Cortex Cloud by Palo Alto Networks is 2.6%, up from 0.2% compared to the previous year. The mindshare of Prisma Cloud by Palo Alto Networks is 11.0%, down from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud-Native Application Protection Platforms (CNAPP) Mindshare Distribution
ProductMindshare (%)
Prisma Cloud by Palo Alto Networks11.0%
SentinelOne Singularity Cloud Security6.4%
Cortex Cloud by Palo Alto Networks2.6%
Other80.0%
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

Sreeraj Mohandas - PeerSpot reviewer
Security Engineer at HashXpert
Consolidated cloud security has reduced manual work and has automated vulnerability remediation
I elaborate on my rating of SentinelOne support by mentioning that there was some time where the troubleshooting took a longer time. In fact, there were many meetings going on. The availability of the document on the internet is on a lesser side because as an engineer, I would want to know about the troubleshooting aspects of this particular tool. When I am facing a customer, I do not prefer to bring the vendor to every call and try to resolve it, as it takes months and months. It would be better to have a training session with the engineer on site to explain and train properly. This is not the case with SentinelOne, so this is the only thing I have a complaint about. I do not have any other room for improvement to suggest within SentinelOne itself. However, I would really want the AI assistant for the threat hunting part to be more accessible. They have it, but they are making it licensed, so it is a bit on the higher end.
SJ
Technical Solutions Architect at IBM
Cloud security has improved as AI-driven runtime protection detects threats and reduces incidents
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea about that yet because for that you actually need to use two or three different other tools to make a basic comparison. If you ask me how good the tool is, I would fairly rate it quite high. The tool is very popular, and customers can already see that it is one of the cloud leaders in the security space. The platform had a very good feature which provides documentation links about how to use a specific feature on the UI. It takes you to the proper documentation page where it suggests what to do and tells you about the steps that need to be done for a resource deployment. My thoughts about improving the product which I believe could greatly aid vendors is that it used to be a very user-friendly tool, but now they have incorporated everything under one umbrella. It has XDR, XSOAR, and Cortex Cloud by Palo Alto Networks. Before, we used to have separate modules and separate environments for each of these capabilities or features. Right now, it is a little complex and users would take their own time to know the tool better. This is something that would have been way better, but I would say there would be different opinions on this. Talking about user-friendliness, it has decreased now.
reviewer2776578 - PeerSpot reviewer
Cyber Security Architect at a comms service provider with 10,001+ employees
Image scanning has supported consistent security practices during cloud deployment
On a scale of ten, we would say people are happy with Prisma Cloud by Palo Alto Networks for the part we use. People are okay with it. We probably would give an eight. We don't give ten because if we don't use the other parts of Prisma Cloud by Palo Alto Networks, it's because it was difficult to implement from an operational point of view. We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts. People have other tools and in the end, we don't use the full capabilities of a product that we pay for. It's partially related to the difficulty to integrate Prisma Cloud by Palo Alto Networks runtime in our company's support process. We don't use the real-time monitoring part of Prisma Cloud by Palo Alto Networks. We don't know about the automated remediation feature of Prisma Cloud by Palo Alto Networks.
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Use our free recommendation engine to learn which Cloud-Native Application Protection Platforms (CNAPP) solutions are best for your needs.
894,668 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
9%
Government
5%
Construction Company
13%
Financial Services Firm
10%
Outsourcing Company
8%
Manufacturing Company
7%
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business52
Midsize Enterprise23
Large Enterprise58
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise20
Large Enterprise57
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
My experience with the pricing, setup costs, and licensing of SentinelOne Singularity Cloud Security is that the pric...
What needs improvement with PingSafe?
Integration could be improved because not all solutions can be integrated with SentinelOne Singularity Cloud Security...
What is your experience regarding pricing and costs for Cortex Cloud by Palo Alto Networks?
I am not fully aware of the pricing and licensing of Cortex Cloud by Palo Alto Networks. The pricing is also based on...
What needs improvement with Cortex Cloud by Palo Alto Networks?
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea...
What is your primary use case for Cortex Cloud by Palo Alto Networks?
The usual use cases for Cortex Cloud by Palo Alto Networks that I have been working with mostly are as simple as dete...
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
 

Also Known As

PingSafe
No data available
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about Cortex Cloud by Palo Alto Networks vs. Prisma Cloud by Palo Alto Networks and other solutions. Updated: April 2026.
894,668 professionals have used our research since 2012.