SAP HCM Reviews

• Breadth of services
• Ties to enterprise Finance and Supply Chain

Ensures a single source of data for downstream systems use.

Service support.

15 years.

It is used globally for more than 80 countries.

Responses for enhancements can be slow.

PeopleSoft. We switched due to a move to global single instance across HR, Finance, Supply Chain and Project Management.

The initial setup was complex due to the ties across the enterprise and a global implementation.

Be careful to not overly customize, because this drives a high cost of ownership to maintain.

We use SAP HCM as a human resources management system for tasks, such as payroll and attendance.

SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features. 

It can be integrated into any platform and is very secure. It's very difficult to access SAP's database, and if anyone tries to log in, his computer's name and password amongst other information will be saved in the system. We can integrate your fingerprint in the system to automatically log in to the system. The integration is very good with other applications.

I have been using SAP HCM for approximately six years.

The solution is stable.

SAP HCM is scalable, the client can modify according to their needs.

We have approximately 500 people using this solution.

The support has been very good.

You can implement SAP HCM in three months minimum, and if you need more customization, then it can take more time.

We have up to thirty engineers available to do the implementation and maintenance of the solution. The size of the deployment dictates how many engineers we will need.

The solution is a little expensive and we are charged per user for the license. The solution can be paid monthly or annually.

I rate SAP HCM a seven out of ten.

Our primary need is for payroll processing, which is why we rely heavily on SAP HCM.

One area that could be improved is the time-tracking and attendance system. We currently have an external system that uploads the data into SAP HCM.

We recently launched the system on a mobile app, and people have become accustomed to it. It's been easy for them, so we don't want to ask them to change to something else. We don't want to make too many changes too often.

Other than that, I find SAP HCM quite convenient and easy to use. The only issue so far is with the pricing.

I have been using this solution for ten years. I am currently using the Hana version and HCM module. 

It is a stable solution. I would rate it a nine out of ten.

It is a scalable solution. There are three administrators maintaining the solution: an HR person, a payroll person, and one backup.

The customer service and support was good. There were very helpful.

We were thinking of switching to a SuccessFactors solution. Due to some cloud issues there, we are sticking to the on-premise model for HCM

The initial setup for SAP HCM was straightforward for the most part. The entire deployment process took more than six months. The payroll setup was done quite well.

We took help from an IBM consultant for the HCM module, they were quite helpful. The deployment process had a blueprint that we followed. We checked the blueprint against some scenarios. Once everything looked good, we went ahead and launched the deployment.

The price of SAP HCM is really high, which is why many people choose not to use it. The licensing cost and other associated expenses can be a deterrent. It is an area that needs to be looked at.

We have been interested in using SAP HCM from the beginning because they have their own software. Currently, we have a separate appraisal system and recruitment system. We are exploring how we can integrate them with the SAP HCM platform.

However, we have encountered issues with cost and cloud compatibility. We might just use it for payroll and continue using different modules for other HR functions.

My advice for those looking to implement SAP HCM is to create a detailed blueprint beforehand, and this will make the process much smoother. It's critical to communicate clearly with your consultant and provide specific details about your required reports and outputs.

Overall, I would rate SAP HCM an eight out of ten. However, it would be even better if the solution were more cost-effective so people could also test other modules. Users should be allowed more uploads and ease of use, and users should be able to adapt to SAP HCM quickly.

I like the talent, recruitment, and learning features the most.

I would like it to move more towards a single data space or a single data source. SAP as a platform relies on multiple data sources because traditionally, it has been bolted together by the acquisition of other products rather than a single database. That's why there are a lot of points of failure and a lot of required points of integration. They need a single integration point.

We are using SAP SuccessFactors. I know of and have been exposed to SAP for about 10 years.

I work with companies to determine whether SAP needs to be replaced or not. I do transformation programs. These transformation programs determine whether the existing system is SAP, whether it's fit for the purpose, and whether it should be changed to something like Workday because of the features Workday has. I don't physically use the product.

I wouldn't say so. We, as a company, experience regular problems with it.

It is scalable.

I have not personally dealt with them.

SAP is extremely expensive. The integration costs and customization costs are also a lot.

I would recommend a more modern version of it. My experience of SAP is with earlier versions. SAP is an aging system, so it doesn't stack up against tools like Workday.

I would rate SAP HCM a seven out of ten, but it really depends on the use cases. It depends on why and for what a company is implementing SAP. There are many elements of SAP.

I don't think it would ever get to a ten in my view because there are other products that are better than this and work in a much easier, simpler fashion. As a product, SAP is very complicated and complex to use. The only thing to do is to move towards a more modern architecture for SAP. I don't think that's ever going to happen, so I wouldn't ever give it a 10.

The product is flexible and has periodic updates. It is supports several different functional areas in the company, such as financial, controlling, logistics, and human resources.

In my work, it enables me to work remotely because I can connect to our customer’s site using a VPN.

The payroll area for managing employee salaries has room for improvement;

Payroll area for managing employee salary, regarding SAP HCM system, is an area with complex issues because Italian tax and labor legislation and regulations are often changed; so several implementations of this module need custom integration from a consultant.

It would be better if SAP HCM could manage several topics, like absence protected like sickness, maternity.

In the last years, several implementations/developments on the SAP HCM system were done concerning several topics, but above all, integration with other module sof SAP HCM, like Time Management, for example.

I have been working with SAP Human Capital Management since I started my work in 1998, so for about 18 years.

I did have some issues with stability, especially at the beginning. I had several issues regarding the Time Management and Payroll modules.

I did not have any problems with scalability.

The level of technical support was good. They were always quick to solve problems with a high level of impact on our customers.

In the beginning, it was very difficult to set up because we lacked the support and experience to implement the product. After that, we arranged for support to work out a more correct and easier process.

It is very expensive for a small company. Only large companies can afford it.

I have never used a different solution. I have always worked with SAP Human Capital Management.

I suggest working with a partner company who is already using SAP Human Capital Management to help you implement it at your own company.

In Italy, the implementation is difficult because the Italian tax and labor legislation and regulations are often changed; so several implementations of this module are required. This can be changes in absence quotas and protections for sickness, maternity leave, and so on. This really requires custom integration with the help of a consultant.

The solution is primarily used for managing all the HR related processes including personnel, administration, employees, master data, organizational structure, and payroll.

All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll.

The organizational structure visualization could be improved in future releases. The solution has a very poor interface.

The solution is very stable. I've never faced any issues in unpredictability.

The scalability of the solution is similar to other SAP products. It's okay. You can expand a license to include more customers, even if you've started with only a few users. 

The solution is stable, so I didn't need to reach out to technical support very often. When I did, they were helpful.

In the normal process, you need to open a ticket with SAP and view a response or search on the marketplace for any SAP notes for fixing certain problems. That's normal process for all SAP modules; it's not HCM specific.

I typically come into the picture after the solution has been implemented, so I can't speak to how straightforward or complex the setup is. How long deployment takes depends on customer requirements. For us, I believe it took about two months. I believe you'd need a team of three for the initial deployment of the solution and two people to handle the maintenance if you are a medium-sized company.

I used to be an HCM consultant.

In terms of advice I would give to others considering the product, I'd say that implementation needs dedication from the customers. They need to share their requirements from the beginning. Key requirements shared at the beginning will ensure a smooth implementation. 

I would rate the solution eight out of ten. With better visualization and a better interface, I would rate the solution higher.

Integration with all business processes, standard features, flexibility in configuration, full scalability.

Integrating Information systems between different business processes allows in my opinion the increase of efficiency in the organization. This is because data coming from HR is directly available to other processes. Extra HR (imagine Posting of Travel Expenses, Reports on Subordinates, Hours posting to WBS Elements or different Cost Centers, Employee's Master Data as Vendors or Customers of the Company etc.)

Graphic interface and usability for end users.

SAP is not a last generation system. Users experience the use of the system as it was in 1998. I started working then and nothing has changed until now. Nowadays, people are used to web interfaces, user-friendly screens and rapid deployment functionalities. A different way of using the system in my opinion could avoid the thought that this system is not up-to-date.

18 years

Some during the first years, but nothing blocking.

There could be cases where the first configuration is not done in the most perfect way, in these cases some issues arise.

7.5/10

I managed very different kinds of projects. The product can be configured in lots of ways, everything depends on the customer and their desired processes to be designed.

Don't think it will be costless or effortless.

Integration with FI and MM are the best features. The localization packages and, of late, the Rapid Deployment Solutions have proved to be immensely time saving and thus have made SAP implementations monetarily viable for the SME sector. The cloud-based package extension for SAP HCM, which is named SucessFactors, has added a new dimension to the ERP functions. Features such as SAP JAM and Apps have made SAP ERP HCM social media- and mobile-friendly.

In the process of implementing SAP HCM, the ASAP roadmaps guide the client to streamline the various processes associated with HR. As a result, every area within the scope of HR comes under the scanner. Hence, from the hierarchical framework to grouping employees as per shifts or paydays and pay frequencies, everything gets streamlined.

Processing large volumes of data during processes such as payroll is time consuming, which could be an area to work on.

I have been working with the SAP HCM module for over nine years.

I have not encountered any stability issues so far.

I have not encountered any scalability issues so far.

The support that we have been getting has been great.

I did not previously use a different solution; I have always been associated with SAP.

I work on a contract basis as an SAP Consultant, and clients contact me only after SAP has been chosen.

Select the solutions carefully. SAP has a lot to offer, but which solutions are required for your company and what is financial viable for your company can be a tricky decision to make. So, first have insight into what every solution and module has to offer. Finally, every step of ASAP should be followed religiously. I have seen companies losing their focus while implementing, just because the TO BE Document should have been more comprehensive.