SAP HCM Reviews

This is an ERP product organizations use for running their HR. I'm an SAP consultant for the HCM module implementing the product for multiple organizations. We use SAP SF modules for talent management, and I am currently using SuccessFactors for work performance and goal management.

Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules.

The talent modules are lacking in HCM, so I would recommend switching to SuccessFactors for talent management, but HCM excels at time management and payroll. 

I've been using for I think four years.

I rate SAP HCM 10 out of 10. 

I rate SAP technical support nine out of 10. They're always available via live expert chats whenever we get stuck.

Positive

I rate SAP HCM eight out of 10 for ease of setup. Deploying SAP HCM is easy for us, and we have experience implementing it for multiple organizations. When we first implemented HCM, we needed to spend some time studying tutorials, manuals, and knowledge bases. Now we are experienced, and we can implement any SAP process an organization needs. It's easy to adjust the configurations as needed.

I believe HCM is a little expensive, but I don't know the exact price because I'm involved with the sales team. However, I think the price must be reasonable because many organizations are migrating their current ERPs to SAP. It's excellent software, and the price is competitive.

I rate SAP HCM 10 out of 10 for the current processes we are using. It's a complete module, and we have already migrated the talent management functions to SuccessFactors. 

We use the product for benefits and payroll. 

The tool's most valuable features for our HR operations include easy reporting capabilities, which allow us to generate reports for management meetings and auditing purposes. Additionally, it supports appointment preparation and processing benefits. 

SAP HCM cannot integrate with other third-party applications. One of the drawbacks we encounter with SAP HCM, specifically in payroll management, is the limitation regarding changing payroll areas within the same month. For instance, if an employee transitions from staff to non-staff status during the month, we face difficulties because the system doesn't allow us to change the payroll. 

We encounter issues related to employee repatriation, especially when individuals return within a two-year timeframe. The system sometimes picks up previously processed data, complicating the repatriation process. As a result, we often have to find workarounds to address these issues. These challenges may stem from our system configuration, but we're still investigating to determine the exact cause.

I have been using the product since 2014. 

I don't always find SAP HCM to be stable. Sometimes we encounter issues that we thought were resolved, but they resurface. It may be due to our configuration, but we do experience these issues from time to time.

We use SAP SuccessFactors for recruitment and performance marketing. 

The tool's deployment and installation can be complex because numerous adjustments are required to tailor it to our needs. For instance, when processing education grants, it takes considerable time to customize SAP to suit our purposes due to our various requirements.

Maintaining SAP is generally manageable, but we sometimes need assistance from external contractors to handle tasks that we cannot manage internally.

I find the reporting satisfactory. The quality of reports depends on the data input, particularly the master data. However, I am optimistic about transitioning to newer tools like SuccessFactors, which can integrate with other systems outside SAP. I rate the tool a seven out of ten. 

SAP HCM helps maintain employee records, payroll, timesheet management, etc. 

The tool's best feature is SAP SuccessFactors. 

SAP HCM needs to improve its UI. 

I have been working with the product for seven to eight years. 

Oracle HCM is stable; I rate it a seven out of ten. 

The solution is scalable, and my company has more than 40,000 users for it. 

We inform our in-house technical team about the issues. 

Positive

SAP HCM is easy to maintain, and I rate it a nine out of ten. 

We use SAP HCM to store and manage organizational data such as OM data, job profile data, solution data, HC data, and call center data.

Currently, we are in the process of migrating our SAP HR system to Workday. This is the process that I am involved in at the moment.

The most valuable feature is Organizational Management (OM).

This solution needs to be more configurable and user-friendly.

People who work with HCM need to have the proper knowledge of coding.

I have been using SAP HCM for more than two years.

The scalability is good. We have between 1,000 and 3,000 users.

I have been in touch with technical support once or twice. Our problems were resolved very fast so I would say that the support is good.

We are currently in the process of migrating to Workday, which is more user-friendly.

The two solutions are similar; Workday has improved on some of the things that SAP can do, whereas SAP can do some things more efficiently. Also, SAP can do some things that Workday cannot. One example is the address formatting. For example, in India, the format of addresses is different than in the US and some other countries. We have had challenges mapping the addresses to Workday from SAP.

With Workday, you do not need to be a program developer.

SAP HCM is a solution that I recommend. It is a good product, but if it were more configurable and you did not need to develop as much code then it would be better.

I would rate this solution an eight out of ten.

We use the solution for organizational management, personal administration, time tracking, etc. It helps us integrate file management with payrolls and the payroll cycle. 

The solution has powerful capabilities for managing small, medium, and large businesses. They provide the most stable and powerful technology in the areas of human resources, information systems, and ERP. 

We aim to keep business and business scenarios updated and customized within the system. Thus, we want to receive frequent updates.

We have been using the solution since 2013.

A survey within our corporation describes HCM as a stable solution.

It is a scalable solution. 

The solution's support team always addresses our problems very well. 

We know that HCM serves a specific field of business and a specific corporation with particular needs. It comes with a set of challenges as well. The biggest challenge for us was re-engineering our business processes to match the standards of HCM in best practice. We eventually implemented most of our processes successfully.

I rate the solution as a seven.

We begin using this solution when we hire an employee. We input all of their family details, bank details, and the wage we decide on during the interview. We enter all of their initial information in SAP, then we generate their new employee number. 

I think that it's a very powerful tool for maintaining your company data. When you maintain your data in SAP, you can generate any kind of HR report with one click.

We input all of our workflows into SAP to make our work environment better. All of our new projects and new policies will be implemented in SAP. It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company.

I have been using this solution for 12-13 years. 

This solution is stable. 

600-700 people use this solution in our company. The supply chain management department, internal audit department, IT, and the administration department use SAP HCM. 

I would rate the technical support as a five out of five. With the support team, you can easily satisfy your clients.

We have an annual license for this solution, and the price depends on the number of users. 

My company chose this solution because it is very important and famous all over the world, and its reporting tool is very good. I would recommend it, and my advice to someone considering this solution is that it is a very user-friendly software. I would rate it as a ten out of ten. 

SAP HCM has totally integrated our work. We left a manual environment, and much of our work is now automated with this solution. 

We use the solution as an ERP system for enterprise business.

The solution has the best customization features. It provides good data management features and integration with enterprise resource management platforms.

The solution's reporting feature could have customization options. Also, its dashboard features need to be better compared to Oracle.

We have been using the solution for seven years.

The solution is stable.

The solution is challenging to scale compared to Oracle, which is easier to understand. Our organization has over 100 solutions users from the material management, finance, and networking departments.

We have our IT support department for technical queries. So, we never directly contact the solution's technical support team.

The solution's initial setup process is time-consuming. Also, we need to hire resources for customized reports apart from maintenance.

The solution is more expensive than Oracle. 

In comparison with the solution, Oracle is more cost-effective. Also, it has a more straightforward process for customizing reports based on our requirements. We can create reports with customized designs using it.

I recommend the solution to others and rate it an eight out of ten. It provides a complete ERP system.

We use this solution for all of the organization's HR needs.

Most of it is similar to Oracle HCM. 

They have some interesting features in the learning space.

The extensibility that SuccessFactors talks about is when we are required to create an add-on solution or a small application, that could be developed within the ecosystem of the Oracle HCM itself, and then integrate it easily. 

This is a feature that we can look forward to seeing in  SAP as well.

The extensibility of the integration could be improved.

I have a lot of experience with SAP. I have been working with SAP for nine years.

We are using the latest version.

I have no issues with the stability of SAP HCM.

SAP HCM is a scalable product.

We have approximately 32,000 users in our organization who use this solution.

Technical support is a strong team.

The initial setup was straightforward. It was good.

Licensing fees are paid yearly.

I would rate SAP HCM an eight out of ten.