We find all the features to suit our needs.
Executive Director at a tech services company with 201-500 employees
A scalable solution with good technical support
Pros and Cons
- "The technical support is quite good."
- "It would be nice if the solution migrated to S/4HANA."
What is most valuable?
What needs improvement?
It would be nice if the solution migrated to S/4HANA, although this is not an immediate need of ours.
For how long have I used the solution?
I have been using SAP HCM for five or six years.
What do I think about the scalability of the solution?
The solution is quite scalable.
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SAP HCM
April 2025
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How are customer service and support?
The technical support is quite good.
Which solution did I use previously and why did I switch?
We did not work with other products prior to going with the solution.
How was the initial setup?
As with all solutions, we found the initial setup to be complex but, with time and use, it became easy.
What about the implementation team?
We have an internal team that is responsible for maintenance.
What's my experience with pricing, setup cost, and licensing?
I cannot comment on pricing, as this is not within my purview.
What other advice do I have?
The solution is quite good as a business product, useful.
We are satisfied with the solution.
There are 300 people utilizing the solution in our company.
We are talking about a very friendly product, which sets an industry standard.
The interface with biometrics is good. It works well.
I rate SAP HCM as a seven or eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: April 2025
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