Integration with FI and MM are the best features. The localization packages and, of late, the Rapid Deployment Solutions have proved to be immensely time saving and thus have made SAP implementations monetarily viable for the SME sector. The cloud-based package extension for SAP HCM, which is named SucessFactors, has added a new dimension to the ERP functions. Features such as SAP JAM and Apps have made SAP ERP HCM social media- and mobile-friendly.
SAP Project Manager at a construction company with 1,001-5,000 employees
The SAP JAM and Apps have made it social media- and mobile-friendly.
What is most valuable?
How has it helped my organization?
In the process of implementing SAP HCM, the ASAP roadmaps guide the client to streamline the various processes associated with HR. As a result, every area within the scope of HR comes under the scanner. Hence, from the hierarchical framework to grouping employees as per shifts or paydays and pay frequencies, everything gets streamlined.
What needs improvement?
Processing large volumes of data during processes such as payroll is time consuming, which could be an area to work on.
For how long have I used the solution?
I have been working with the SAP HCM module for over nine years.
Buyer's Guide
SAP HCM
January 2026
Learn what your peers think about SAP HCM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
What do I think about the stability of the solution?
I have not encountered any stability issues so far.
What do I think about the scalability of the solution?
I have not encountered any scalability issues so far.
How are customer service and support?
The support that we have been getting has been great.
Which solution did I use previously and why did I switch?
I did not previously use a different solution; I have always been associated with SAP.
Which other solutions did I evaluate?
I work on a contract basis as an SAP Consultant, and clients contact me only after SAP has been chosen.
What other advice do I have?
Select the solutions carefully. SAP has a lot to offer, but which solutions are required for your company and what is financial viable for your company can be a tricky decision to make. So, first have insight into what every solution and module has to offer. Finally, every step of ASAP should be followed religiously. I have seen companies losing their focus while implementing, just because the TO BE Document should have been more comprehensive.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior SAP HCM Lead Consultant at a tech services company with 201-500 employees
It reduces paperwork and requires minimal manpower.
What is most valuable?
SAP gives the best automation solution, which not only reduces paperwork but also with minimal manpower we can obtain maximum results. Senior management can view the current status of the organization, financial status, stock condition, sales status, etc. from one place, and can even check these things from their smart phones from anywhere in the world. This helps management take result-oriented decisions that will result in higher expected revenue, which in turn provides the best ROI from this application.
How has it helped my organization?
It provides a transparent look for the entire organization and with zero issues in payroll and finance posting. Also the reporting that SAP provides helps any organization see the required information.
What needs improvement?
The Core Talent Modules should have been improved, but SAP has introduced SuccessFactors, which has the best solution for Talent Management. I think SAP has covered the earlier gaps in the latest version, but it’s still too early to say.
For how long have I used the solution?
I have been using this solution for the past 11 years.
What do I think about the stability of the solution?
I have never encountered any stability issues.
How are customer service and technical support?
Technical support is 8/10.
Which solution did I use previously and why did I switch?
I have always worked with only SAP from the beginning.
How was the initial setup?
Initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
SAP comes up with its own price, hence licensing will be at its mark.
Which other solutions did I evaluate?
Before choosing this product, I did not evaluate other options.
What other advice do I have?
If your company needs a stable solution, go for SAP.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SAP HCM
January 2026
Learn what your peers think about SAP HCM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Senior SAP HCM Consultant at a tech services company with 1,001-5,000 employees
Better alternative products available, support could improve, but simple setup
Pros and Cons
- "The setup was straightforward."
- "SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays when there is a problem."
What is our primary use case?
In general, we use SAP HCM for career management models. For example, appraisals, training, courses, planning, plan courses in the system. It is an integration between SAP compliance and the federal government.
I worked with other systems and other solutions that can be integrated with SAP. For example, I worked in SuccessFactors in a company that has other systems integrated with SAP On-premise. I know the KPI without the integration tools with these other systems.
For how long have I used the solution?
I have been using SAP HCM for approximately 14 years.
What do I think about the stability of the solution?
SAP HCM is stable.
What do I think about the scalability of the solution?
I have found SAP HCM to be scalable.
How are customer service and support?
SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays when there is a problem.
Which solution did I use previously and why did I switch?
I have previously used Workday, Oracle AME, and SuccessFactors.
SuccessFactors was very complex to use for the public sector.
How was the initial setup?
The setup was straightforward.
What other advice do I have?
It is important to understand the process, the project, and the architecture before getting involved in these types of solutions.
I would recommend this solution to others. The solution has improved over the years. For global industries, I recommend companies implement SuccessFactors or Workday.
I rate SAP HCM a four out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free SAP HCM Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
Popular Comparisons
SAP SuccessFactors
Workday
Oracle HCM Cloud
Oracle E-Business Suite
PeopleSoft
DarwinBox
BambooHR
PeopleStrong
Dayforce HCM
ADP Workforce Now
IBM Kenexa
Sage People
Oracle Taleo
Cegid
Buyer's Guide
Download our free SAP HCM Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What is better, SAP HCM or SAP SuccessFactors?
- Which HCM solution is better for a healthcare organization: SAP HCM, Appian, or Workday?
- Which product would you choose: Oracle HCM or SAP HCM?
- When evaluating Cloud HCM, what aspect do you think is the most important to look for?
- Which HRMS solution do you prefer and why?
- Why is Cloud HCM important for companies?













