SAP HCM Reviews

The primary use case is as an HR and payroll system that is used to manage our organization.

The most valuable feature is the Personnel Administration.

The Time Management feature is not very user-friendly.

The speed of technical support can be improved.

The configuration requires somebody with technical know-how, and it would be better if it were easier to do.

We have been using SAP HCM for two years, since 2018.

This is a stable product.

SAP HCM is scalable.

I wouldn't say that the technical support is the greatest. They take quite a long time to respond to issues.

The initial setup is complex. The deployment took between six and eight months. It is not an instant process.

We used consultants to assist with the deployment.

This is a product that I can recommend. 

I would rate this solution a seven out of ten.

It provides payroll solutions across the world; there is no other solution that can provide payroll calculation for more 50 countries.

There has been a significant productivity increase in HR due to reduction of manual work and data consistency improvement.

Talent management: SAP has acquired SuccessFactors and does not invest in the SAP HCM Talent Management module any more.

I have used it for 15 years.

Yes, finding good consultants.

No.

I have not encountered any stability issues.

Medium.

I rate the level of technical support as high.

We previously used a different solution; we switched due to potential Y2K risks.

Initial setup was complex due to system requirements.

Both.

• More transparency

Before choosing this product, I evaluated PeopleSoft.

Find good consultants.

We primarily use the solution for automating HR processes.

The product has been very stable overall.

We've found that the solution has the capability to scale. 

The solution is rather expensive.

I'd like to see the solution offer even more stability in future releases.

We have been on the solution for many years. We started using it originally in 2013. 

The stability of the solution is pretty good overall. It's reliable and the performance is good. It doesn't crash or freeze. There are no bugs or glitches. It's good.

That said, stability is an area that can be constantly improved upon.

The scalability of the solution is okay. It's possible to expand it. that's not a problem.

We have about 20 to 30 people using the product within our organization.

We do not plan to increase usage. We are not planning to continue to use it at all. We are moving away from it entirely.

I've never been in touch with technical support at all. I have no idea if they respond quickly or if they are knowledgeable enough about the product. I can't give any insights due to my lack of experience dealing with them directly.

While we are currently using SAP HCM, we are in the process of scrapping it and moving over to SAP SuccessFactors.

I do not have very good knowledge of the pricing itself. It's not an aspect of the solution I directly deal with. However, it's my understanding that the cost is quite high.

I would rate the solution at a six out of ten. 

We're actually moving away from it currently, and are in the process of doing so right now.

I would not necessarily recommend the solution to other users or organizations. There are other options on the market that may be more suitable.

• OOB integration between different modules. 
• SAP Payroll module is one of the best in the market and is integrated with benefits, time, etc.

Integration is challenging and companies are struggling when it comes to integration between HCM and other systems.

• SAP HCM: More than 10 years.
• SAP HCM Integration with SharePoint: More than 10 years.

Previously, SAP HCM On-Premise was more scalable.

SAP does its technical support very well.

Not a different solution, but previously HCM was all decentralized and in some countries, manual. The goal was to bring all the countries/employees into one system.

The initial setup was straightforward.

Workday was evaluated with SuccessFactors. 

I would recommend to put more thoughts and efforts into integration and make intelligent decisions.

We primarily use the solution for company payroll, evaluations, and assessments.

The user interface is the solution's most valuable feature. It makes it easy for us to use.

The implementation of the solution can be a bit difficult. They should make it easier. If it could be as simple as the SuccessFactors implementation that would be ideal.

There should be integration with iOS products. It would be nice if we could integrate it into the field currently, but it's not active.

I've been using the solution for about 2.5 years.

The solution isn't too stable.

We have about 300 people on the solution currently.

Technical support could be more helpful.

We use the on-premises deployment model. We will switch to SuccessFactors and it should be on the cloud. I'm a certified SAP consultant.

I'd recommend the product. It's a good solution. If I was comparing it to SuccessFactors, I'd rate it seven out of ten.

The product overall is very good.

SAP is not ready to sell any licenses in the Middle East.

SAP is not ready to sell the license on time and delays the progress of projects. It's better to work with a competitor like Oracle. Those that are selling the product just go through powerpoints and don't have the knowledge necessary to sell. They can't answer any questions.

I've been using the solution since 2013.

The stability of the solution is good.

The scalability of the solution is good.

We use the on-premises deployment model. We don't extensively use the solution in our organization. It's not a core module for us.

I'd rate the solution one out of ten. It doesn't allow licensing in our region, and they need people on the ground here. Product-wise, I'd rate it good, but in general, SAP needs to work with the customers to sell licenses and sell according to the customer's requirements.

I wouldn't recommend anyone implement SAP at this time.

SAP gives the best automation solution, which not only reduces paperwork but also with minimal manpower we can obtain maximum results. Senior management can view the current status of the organization, financial status, stock condition, sales status, etc. from one place, and can even check these things from their smart phones from anywhere in the world. This helps management take result-oriented decisions that will result in higher expected revenue, which in turn provides the best ROI from this application.

It provides a transparent look for the entire organization and with zero issues in payroll and finance posting. Also the reporting that SAP provides helps any organization see the required information.

The Core Talent Modules should have been improved, but SAP has introduced SuccessFactors, which has the best solution for Talent Management. I think SAP has covered the earlier gaps in the latest version, but it’s still too early to say.

I have been using this solution for the past 11 years.

I have never encountered any stability issues.

Technical support is 8/10.

I have always worked with only SAP from the beginning.

Initial setup was straightforward.

SAP comes up with its own price, hence licensing will be at its mark.

Before choosing this product, I did not evaluate other options.

If your company needs a stable solution, go for SAP.

In general, we use SAP HCM for career management models. For example, appraisals, training, courses, planning, plan courses in the system. It is an integration between SAP compliance and the federal government.

I worked with other systems and other solutions that can be integrated with SAP. For example, I worked in SuccessFactors in a company that has other systems integrated with SAP On-premise. I know the KPI without the integration tools with these other systems.

I have been using SAP HCM for approximately 14 years.

SAP HCM is stable.

I have found SAP HCM to be scalable.

SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays when there is a problem.

I have previously used Workday, Oracle AME, and SuccessFactors.

SuccessFactors was very complex to use for the public sector.

The setup was straightforward.

It is important to understand the process, the project, and the architecture before getting involved in these types of solutions.

I would recommend this solution to others. The solution has improved over the years. For global industries, I recommend companies implement SuccessFactors or Workday.

I rate SAP HCM a four out of ten.