SAP S/4HANA Cloud Reviews

I primarily use SAP S4HANA Cloud for production planning.

SAP S4HANA Cloud's production planning screens could be improved. In the next release, I would like SAP S4HANA Cloud to include a project team management tool.

I've been using SAP S4HANA Cloud for six months.

SAP S4HANA Cloud is stable, and its computational power and speed have improved in later versions.

SAP's documentation is really good.

The initial setup was straightforward.

I strongly recommend using SAP S4HANA Cloud as it's much better than competing ERP products. Also, if you have in-detail production processes, I would strongly suggest using the PP/DS module. I would give SAP S4HANA Cloud a rating of nine out of ten.

We are resellers of this product.

SAP S4HANA Cloud is one of the best products in enterprise solutions, especially for manufacturing, retail, logistics, wholesaling, and distribution. I've worked with other ERP systems, and SAP is a very good product.

SAP promotes the cloud, but customers are worried about the security of their data. SAP suggests they have SAP S4HANA with RISE, which is a private cloud environment, but it is difficult to sell many of the customers on the cloud concept because of the privacy issues. Customers definitely look for how their data can be protected in a larger organization.

The interface is an area where improvement is needed. From the interface perspective, there are a couple of products which are definitely available only on cloud, like Ariba. In that case, if there's a public cloud, then they need to go for SuccessFactors. There is a combination of SuccessFactors without Payroll, and then you have your ERP on-premise, S4HANA on-premise with finance and the HCM component of Payroll, so that you can have data protected over there. 

SuccessFactors is a public cloud because they have good connectivity between their systems and the VTP platform. On the other hand, if Ariba is for a very large organization, this is a concern.

For the banking and finance sector, SAP S4HANA Cloud has competition with Oracle.

I would rate technical support 4.5 out of 5.

I would rate this solution 9 out of 10.

I'm a company director. 

This product has all the functions that SAP had but this is a better product with additional functionalities as well as a much more friendly user interface. It can be used on Windows, Android and iOS. The speed has improved and getting analytical reports is much easier than it was in the past. I think it's the best software for manufacturing and retail.

I'd like to see them shift their focus beyond manufacturing industries because there are other kinds of organizations that could benefit from this product. Public cloud is single-tenant so there are some limitations and restrictions on what can be customized or enhanced. As a result, we advise our customers to use enterprise cloud, on-prem, or other options. Some of our customers complain that the cost is too high and for smaller organizations, it's a large financial investment. 

I've been using this solution for six years. 

The solution is very stable and that's one of the reasons I recommend it. It's a key point.

This is the most scalable enterprise solution that we have. 

The customer support is great and that enables us to assure our customers that the process will be a smooth one. 

The initial setup is quite straightforward; it has all the services required and onboarding new users is relatively simple. SAP carried out the initial implementation for us. Our company has been deploying these solutions for 20 years. 

For now, I rate this solution seven out of 10 because some of the functions of S4HANA are not yet available in the cloud version. 

The manufacturing is a good feature. 

Their revolving AI should should be better improved. 

I have experience using SAP S/4HANA Cloud.

The stability depends on the infrastructure. 

The solution is highly scalable. We have a very large company. 

The initial setup is complex. The deployment takes six to eight months. 

The solution is affordable. 

Overall, I would rate the solution a seven out of ten. 

Our primary use case for the solution is processing funds. All active sales and sales activities are managed on SAP S/4HANA, which is production, packing, outbound, and inbound.

It is a straightforward solution.

The product can be improved by including a module for after-sales service modules. Those modules should make it easier for the people on the floor to register the refund and exchanges because, currently, the setup is too chaotic. Currently, in the after-sales service, people working in the call centers are taking care of a specific SAP session, which is always full of problems. So they should look closely and see what's wrong with that and why it is not always working because we often have problems and errors in those modules.

We have been using this solution for approximately ten months and are currently working with the version SAP S/4HANNA.

The solution is scalable. It is mainly meant for big companies and is not something that can be done for smaller companies. 

I rate our experience with customer service and support a nine out of ten.

Positive

The initial setup is understandable, but we often deploy it to SAP consultants.

We implemented it through a vendor team.

The solution is quite expensive. I rate the pricing a four out of ten.

I rate the solution an eight out of ten. The solution is good but can be improved by including modules for after-sales service and enabling integration with third parties. SAP is prominent in the market, and it has many solutions adaptable to different kinds of industries. Enterprises also tend to focus on digitalization and digital management. SAP was one of the first to be available for this demand because it was already on the market. So they were pushing their activities and their marketing as well. So that's how they got into the market first, and they rapidly improved based on feedback.

I use S/4HANA Cloud to manage our business and maintain our raw materials and finances, accounts, employee details, supplier details, invoices, payments, and all supply-chain management details.

The implementation time for S/4HANA Cloud could be reduced. The UI could also be improved.

I've been using S/4HANA Cloud for a year.

S/4HANA Cloud is very stable.

S/4HANA Cloud is scalable.

S/4HANA Cloud's technical support is excellent.

Positive

The initial setup was straightforward but had a few steps that took some time. I would rate the setup experience 4 out of 5.

S/4HANA Cloud is a top-notch product and a stable, reliable system for managing a business. I'd advise anybody implementing this solution to do it on cloud rather than local and private data centers and to check SAP's documentation to get an idea of the implementation time and costs. I would give S/4HANA Cloud a rating of eight out of ten.

The solution is used to solve many activities. We use it, for example, for backoffice, to solve the problem in control and governance. It gives us more "information control". That's the main mission of ERP software.

In this case, my organization is a consultancy. But I can speak for my customers, SAP is not only to basic business processes, it also paves the way for leveraging the company's digital transformation.

The accounting on SAP is great. Accounting is the main point for me. It's very strong and offers the most security. The technology is scalable and security is too. 

The solution is stable.

The features and capabilities in general are great.

It scales very well.

The BTP, business transaction platform, could be better. There need to be improvements and more services like to AWS, GCP and Azure services.  

The solution is expensive. That can be an issue for clients. 

I've been using the solution for almost fifteen years at this point. 

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. We have found it to be reliable. 

Being a cloud solution, it can scale very well and quite easily.

I don't deal with technical support directly. Typically, a client and SAP would interface together. As I don't have any experience with them, I can't rate their services. 

We are also using AWS and are AWS partners. We also use Oracle NetSuite.

There's another solution similar to SAP called Odoo, which is an ERP cloud. They promote themselves to the middle market. For me, S4HANA, the capabilities are the best, however, the price is so difficult for clients in the middle market. There's also Business One and that is better than S4HANA if you are looking at just the price.

It's moderately difficult to install the product. It's not simple or easy. It can be a bit complex. However, we use the best practices, and therefore it isn't too bad. 

The solution is quite expensive, and, for middle-market clients, it may be too expensive. There are other options that are a bit cheaper. 

My company is an SAP partner. We are also resellers. 

I would recommend SAP S4HANA to a middle-market or big company. It's the best option for organizations of that size.

I'd rate the solution an eight out of ten, however, I am aware that it is a bit expensive for many clients.

S/4HANA is an ERP solution. It can be used across the complete ERP landscape, including HR, finance, supply chain, procurement, and logistics.

SAP is an extremely powerful ERP. In my past company, we used it on a massive large scale, and it was amazing. 

The only thing I would improve is the overall user experience, particularly the mobile app. S/4HANA is a powerful, scalable platform, but the user experience isn't positive. It's a bit complex. The look and feel aren't attractive, and the mobile experience isn't great.

We have been using SAP S/4HANA for the past seven years.

S/4HANA is massively scalable. My last company had half a million employees in 170 countries. My current employer has tens of thousands. 

SAP support is average.

I wasn't involved in installing S/4HANA, but my colleagues tell me it's easier to set up than Oracle. SAP's implementation is more flexible than Oracle's. 

The deployment time varies from customer to customer. The minimum is around two months, but it depends. If you're on the cloud, it takes two months to do the customization. It involves data entry plus customization and configuration.

A small cloud-based implementation might not take as long. It depends on the number of modules as well. Some customers want all the modules, but others only want one. It isn't easy to say a specific timeline, but it can be one month to a year. 

I don't remember the specifics about the licensing, but it's scaled and modular. You pay for what you use. It's not a one-size-fits-all license. You have a license for every single module. It's similar to Oracle. 

I rate S/4HANA eight out of 10. I recommend it. My advice is that you need to clearly define your requirements before purchasing SAP or any ERP software. You also must ensure that your implementation partner is qualified. SAP is a great product, but you need a good implementation partner to implement it correctly.