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SAP SuccessFactors HCM pros and cons

Vendor: SAP
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

SAP SuccessFactors HCM offers end-to-end employee lifecycle coverage.
Employee experience management tools positively impact employee satisfaction and well-being.
SAP SuccessFactors HCM ensures digital transformation with features like DocuSign for document signing and effective onboarding.
The integration with SAP S/4HANA is highly appreciated.
SAP SuccessFactors HCM analytics and insights assist in data-driven decision-making.

CONS

SAP SuccessFactors HCM needs improvement in product development nimbleness.
Application platform speed occasionally reduces due to data center issues.
Implementing a better pricing model is necessary.
Pricing is considered very high in terms of cost, setup, and licensing.
High price makes it difficult for smaller or medium-sized organizations to purchase.
 

SAP SuccessFactors HCM Pros review quotes

VS
Chief Human Resources Officer at BPTP Limited
May 15, 2025
The SAP SuccessFactors HCM tool is a fantastic platform to work with, offering end-to-end employee lifecycle coverage.
MS
Enterprise Architecht at RS Group plc
Jun 17, 2025
The employee experience management tools have had a very positive impact on employee satisfaction and well-being within our organization.
reviewer1369971 - PeerSpot reviewer
Head of IT at a manufacturing company with 501-1,000 employees
Aug 21, 2025
The feature I appreciate the most about this solution is the integration with SAP S/4HANA system.
Learn what your peers think about SAP SuccessFactors HCM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
AurangzebAhmad - PeerSpot reviewer
General Manager IT at a leisure / travel company with 501-1,000 employees
Oct 28, 2025
Using SAP SuccessFactors HCM analytics and insights helps my customers in data-driven decision-making.
 

SAP SuccessFactors HCM Cons review quotes

VS
Chief Human Resources Officer at BPTP Limited
May 15, 2025
The SAP SuccessFactors HCM has room for improvement in terms of product development nimbleness. Additionally, the speed of the application platform occasionally reduces, primarily due to data center related issues.
MS
Enterprise Architecht at RS Group plc
Jun 17, 2025
The main area for improvement would be implementing a better pricing model. It is expensive, and with people discussing Workday more frequently, SAP needs to compete by becoming more free-flowing and dynamic compared to traditional SAP systems.
reviewer1369971 - PeerSpot reviewer
Head of IT at a manufacturing company with 501-1,000 employees
Aug 21, 2025
The pricing of the solution is very high concerning pricing, setup cost, and licensing of this tool.
Learn what your peers think about SAP SuccessFactors HCM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
AurangzebAhmad - PeerSpot reviewer
General Manager IT at a leisure / travel company with 501-1,000 employees
Oct 28, 2025
It is very difficult to purchase SAP SuccessFactors HCM over here for smaller or medium-sized organizations, mainly because of the price.