SendGrid Reviews

SendGrid provides the best analytics a competent postmaster needs. This is not an easy challenge, but if you are really serious about a well-executed mail plan, then SendGrid should be your prime choice.

Other than that, its pricing is fair and you get quality support with the high volume plans.

Sendgrid has enabled us deeper visibility to our email performance that simply wasn't there with our previous ESP. with it, we could avoid making pitfalls and tune our practices, so deliverability, open and click rates rose significantly.

They are backlogged on feature requests, which is a bit of a shame really. There are easy fixes here and there that can make workflows smoother.

White-listed mail which avoids spam on mail services like Gmail and Yahoo.

It gives detailed stats of each newsletter, which has helped to improve the mail content. Mass mailing is instantaneous, while keeps the from address white-listed on most public mail services.

I've been using the SMTP API and Newsletter modules for one year and five months.

No issues encountered.

No issues encountered.

No issues encountered.

4/5.

3/5.

We used the SMTP of AWS but our email address was blacklisted on mail services such as Gmail and Yahoo.

It was easy for me as I'm a software developer and Unix system administrator.

It was implemented in-house.

We pay for their silver package. Day to day, our usage is on pre-defined templates, so there are no major costs in running with this product.

We tried own SMTP on AWS, which caused our mail to be blacklisted.

This is simple and fits to our mass mailing needs. It's good for e-mail marketing.

I use the solution to send transactional and promotional emails.

It was great until suddenly they stopped my subscription without a proper reason.

The valuable features include email capabilities, among other offerings.

They should take care of their customers more carefully.

I have been using the solution for more than 10 years.

I have used AWS SES, Mailgun, and many more solutions before.

My advice is not to buy SendGrid; instead, use alternatives.

There are alternate solutions, and they at least explain every step properly.

They are very bad at supporting clients. We had to write to them repeatedly, and they do not read our correspondence before replying.