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reviewer2192769 - PeerSpot reviewer
Architect at a photography company with 10,001+ employees
Real User
May 27, 2023
Provides efficient firewall features but needs improvement with stability
Pros and Cons
  • "It is a scalable solution."
  • "Its technical support could be better."

What is most valuable?

The solution has good firewall functionality.

What needs improvement?

They should include better tools in the solution. Also, its pricing and stability need improvement.

For how long have I used the solution?

I have been working with the solution for two years.

What do I think about the stability of the solution?

The solution could be more stable. I rate its stability five out of ten.

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Sophos MDR
January 2026
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What do I think about the scalability of the solution?

It is a scalable solution. I rate its scalability nine out of ten. Our clients with enterprise businesses, including ten users, are using the solution.

How are customer service and support?

The solution's technical support could be better.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution's initial setup was straightforward. The deployment took less than a week.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. I rate its pricing a seven out of ten.

What other advice do I have?

I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
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Updated: January 2026
Buyer's Guide
Download our free Sophos MDR Report and get advice and tips from experienced pros sharing their opinions.