Try our new research platform with insights from 80,000+ expert users

CompassOne by Blackpoint Cyber vs Sophos MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CompassOne by Blackpoint Cyber
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (37th), Vulnerability Management (44th), Endpoint Detection and Response (EDR) (35th), Application Control (10th)
Sophos MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Managed Detection and Response (MDR) category, the mindshare of CompassOne by Blackpoint Cyber is 2.8%, down from 4.6% compared to the previous year. The mindshare of Sophos MDR is 4.2%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Sophos MDR4.2%
CompassOne by Blackpoint Cyber2.8%
Other93.0%
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Ahmed_Fahmy - PeerSpot reviewer
Operations Technical Lead at IT Supporters
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On a scale from one to ten, I would rate the overall solution as a ten."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The solution is all encompassing and can incorporate email monitoring."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"It is stable and scalable. It has good technical support."
"It is a stable solution...It is a scalable solution."
"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."
"The product's most valuable feature is its ability to view environmental activities."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"Organizations using Sophos MDR have seen a significant reduction in the value of their cyber insurance claims, with these claims being 97.5% lower compared to those relying solely on endpoint protection, translating to substantial cost savings and improved financial resilience."
 

Cons

"The feature we keep asking for is a vulnerability scan."
"Some texts seem to report items as normal too quickly."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The interface could be more intuitive."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"Once in a great while, an update fails."
"One of the areas for improvement in Sophos MDR is the amount of traffic and the VPN because when we have that much load, the hardware gets a little bit heated."
"The product must provide zero trust security."
"I have contacted Sophos MDR support, and their support is average. They are sometimes slow and don't always understand requests immediately."
"The product's pricing could be less expensive."
"The reports should be more comprehensive and easier to organize."
"It could be more secure."
"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."
 

Pricing and Cost Advice

"The pricing is in line with other products."
"The pricing is reasonable."
"The solution has subscription-based pricing plans."
"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."
"It is an expensive platform."
"The product is reasonably priced considering the cybersecurity features."
"Sophos MDR is less expensive than other products like Fortinet or Palo Alto."
"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."
"The cost of the solution is based on how many users use it."
"The price falls somewhere in the middle range."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
881,757 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Healthcare Company
8%
Retailer
6%
Outsourcing Company
6%
Computer Software Company
13%
Manufacturing Company
11%
Comms Service Provider
6%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
What needs improvement with Sophos MDR?
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ...
What advice do you have for others considering Sophos MDR?
I would recommend Sophos MDR because it is one of the leaders in Managed Detection and Response services and it is suitable for small, medium, and enterprise companies. I rate Sophos MDR between ni...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Sophos Managed Threat Response
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Information Not Available
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. Sophos MDR and other solutions. Updated: January 2026.
881,757 professionals have used our research since 2012.