Splunk AppDynamics Reviews

We primarily use the solution to check how the database is performing and to log and check queries.

The ability to identify the top running queries has been extremely valuable for us.

The monitoring of different schemas within the database could be improved. They should split the dashboard into different schemas, instead of having one.

Stability-wise, we experienced some performance issues when upgrading from 4.4 to 4.5. 

The solution is pretty easy to scale.

I'm not too happy with technical support.

We weren't previously using a different solution.

The initial setup was straightforward. It didn't take long; maybe about an hour.

We used an Enterprise Console List for the deployment.

We used an on-premises version of the solution.

I would rate the solution a seven out of ten. Technical support hasn't been too impressive so we ended up having to resolve our own issues. There are also a few challenges that we've had from a performance perspective when we upgraded from one version to the next.

That said, I would still recommend the solution.

We were testing this solution and wanted to do application monitoring for our websites. 

The user experience is quite confusing. There are too many different development stages. The UI is not very intuitive.

The solution can be improved with more AI as well as more automatic warnings and updates.

The solution is very stable.

We had no issues with scalability. It was very good for us. At the time we were using it, we had about 30 users on the solution.

We only had a consultant that helped us during deployment and they were okay. Other than that, we never have had to reach out to technical support.

Compared to competitors, the initial setup was complex, but overall it was easy. Deployment took about eight hours.

We had a consultant from AppDynamics help us. They helped from time to time to fix any technical issues we faced.

We did market research and looked at many different options. We found that this solution wasn't available for permanent installation, which was something that we required. In the end, we decided to go with Dynatrace, a competitor of AppDynamics. It has the same features and from what I have seen, it is a lot better in general.

We used the on-premises version of the solution.

I would rate the solution nine out of ten. Although we've decided against AppDynamics, I would still recommend the product.

We implemented AppDynamics to have a clear, real-time monitoring solution for our critical business systems. 

We have two tenants; one for production and the other for our quality control environment. We are using more than fifty probes, including application and database probes.

Our company is worldwide, across geography. We are using the public cloud deployment model.

We have gained a lot from this solution because it helps us to check what is there in terms of exceptions, and so on. We were able to correct problems, which led to an increase in availability, time savings, and performance for our solutions.

We are having a problem where one of our tenants has had issues with availability over the past two months. There is a lot of downtime for the SaaS tenant. Based on the user experience feedback that we have had, I think that the most important thing to improve is the availability of the SaaS, the cloud environment.

The mobile application needs to be improved.

We are evaluating a solution from SAP, and we are interested in is seeing the integration or the interface, and what we can get out of these new probes. We had a conference call with AppDynamics and challenged them to resolve the SAP solution monitoring so that it works side-by-side with our critical applications.

We are having availability issues with the SaaS.

In terms of scalability, this solution is good and has worked for us. With our licensing model, each time we have a need or requirement, we have our probes available for new solutions in less than forty-eight hours.

Technical support for this solution is mixed. We are using a local outsourcing company in Portugal as our contact for AppDynamics. They keep in touch with us every week, so we don't have any problem.

The problem has to do with reaching out to our account manager. Sometimes, we simply receive no response from them. For instance, we have sent them emails related to the cloud environment stability issues two weeks ago, and we still have not received a response from AppDynamics. This is a little bit of a struggle for us.

We are working with an outsourcing company, and have used products from Micro Focus.

The initial setup of this solution is straightforward.

In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable.

We did a proof of concept with the AppDynamics and also with the Dynatrace. The feedback that we received from our users, and from the IT department, was that the AppDynamics interface was more user-friendly than that of Dynatrace.

We collect user experience feedback from many countries, all over the world.

We have already recommended this product to some of our partners, and they have implemented it based on our advice.

This is a good product, but we still have issues with the cloud and stability.

I would rate this solution a seven out of ten, due to stability issues and no feedback from EMEA AppDynamics.

We primarily use the solution for monitoring. We are monitoring the customer experience of our banking solutions for external customers.

The most valuable features are customer management and user experience management.

The solution could improve the server size for AppDynamics to include middleware products, which it doesn't yet cover. If they add middleware for sophisticated sites, AppDynamics would be the global choice.

It's scalable, but it comes with a cost if you add more applications. Technically, it is scalable, but from a cost perspective, it costs much more if you add more. 

They can monitor billions of transactions because they're not monitoring all transactions. They're monitoring samples. So, they can offer good monitoring for the huge sites.

Technical support is very good.

The initial setup for AppDynamics wasn't easy, but it wasn't hard either. It has a medium level of difficulty. Deployment takes about three months.

Pricing isn't bad, in comparison to Dynatrace, which is much more expensive.

I recommend the solution strongly for those with medium-sized businesses. It's not for enterprise solutions or enterprise businesses. It's a great solution for the non-enterprise client. 

I would rate this solution eight out of ten.

Our primary use for this solution is troubleshooting.

The most valuable feature is the middleware tracking.

This solution is easy to use.

I would like to see improvements with respect to the visibility of the network. It currently provides visibility on the application side, but not on the network layer.

More visibility and granularity would improve this solution. I would like to see accommodation for millisecond granularity, as we only have one-second granularity now.

This solution is very stable, and I believe that it is enterprise-grade. We use this product very extensively.

This is a very scalable solution.

We currently have five users, who are all technical, but it can be scaled to many more.

I would rate their technical support a seven out of ten. Sometimes the queues to get to the concern are long. Then, if the issue is really complex then they need to try it out in their lab before they can create a fix. Sometimes the wait time is based on priority.

I was using Dynatrace before this solution, and I switched due to ease of use.

The complexity of the initial setup of this solution depends on the application that we are going to monitor. Normally, it takes four to five hours to set it up correctly in a normal environment. On the other hand, it can be complex as well. Typically, our turnaround time to have everything functioning would be about two days.

For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution.

I would rate this solution a seven out of ten.

We use this solution for application monitoring and the alerting mechanism.

We have a complex platform infrastructure, deployed in multiple JBoss Fuse, ActiveMQ, and Data Grid servers.

It improves our organization by providing the right alerts, and there are so many parameters to choose from that it allows us to set the right level of alerting mechanism for approximately one hundred and twenty services.

The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server. It is amazing.

It helps to monitor our complex infrastructure very effectively.

Rolling out version upgrades is a difficult job at times.

We use it for break fail detection.

AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions. Therefore, it makes it very easy for us to keep our applications stable.

The drill down feature is the most useful.

The UI could use a little help.

Our AppDynamics application tracks a large number of business transactions and is able to keep up with our demands.

Our environment scales from several hundred nodes to thousands of nodes per day, so the scalability of AppDynamics with our environment works perfectly.

We contact technical support regularly. We have a dedicated rep who works with us. It is very good support.

Integration with AWS is a time consuming process. You cannot just plug it in and point it at your workloads. You have to go though all of your work spaces to determine what you want to monitor and how you want to monitor it. However, part of the onboarding process is that they provide you with a dedicated resource.

Our purchasing experience through the AWS Marketplace has been pretty painless.

We also considered Dynatrace. We chose AppDynamics because of its feature set.

I would highly recommend it.

When you have a lot of AWS products running (and integrations connected to them) the only way you can monitor them is to have a system or automatic reporting. Cisco AppDynamics gives lots of "extensions" that collect metrics and feed them back to an AD controller so you can get a picture of health, usage, rules, and reporting.

It also works across environments from cloud to traditional, which means you don’t need something for AWS and then something for in-house products.

AWS was a new environment for a client and they used a series of extensions to show how the installation was performing and how changes impacted their setup, down the line. With sprawling cloud processes, it can be hard to see how your changes impact integrations, but AD really helps out with this.

Specifically, with the use of Cisco AD extensions, we were able to prove that a move from MySQL to Amazon Aurora sped up data retrieval. This meant a trial of Aurora was proven to be a success and led to a gradual phasing out of MySQL DBs.

The most valuable feature is the ability to take a report, and in particular, a visual, and link it to actual application performance and then the consequences. This means you can show how an incident or action has an effect on the business. This is invaluable for executive meetings, where it can sometimes be hard to link an event to an outcome, a month down the line. The bottom line is that it helps protect your bottom line.

The extensions can be edited in a simple config file so you can sculpt what you are getting.

It could do with more than one data centre/multiple AWS accounts in a pane of glass. Also, improved scalability to large environments would be helpful.

For me, it’s always support and training that need improvement, as both of these are crucial to using a product effectively. When there are so many features it would seem to be a benefit, but in reality that can be daunting.

We chose to procure this solution via the AWS Marketplace because you don’t need to buy physical hardware to use it.

I would rate the solution at nine out of ten because you can edit the config files easily and make the reports your own. Also, it supports loads of AWS products: S3, Elastic MapReduce, EC2, DynamoDB, ELB, RDS, Route 53, etc.