Splunk AppDynamics Reviews

We are a solution provider and I am a presales engineer. AppDynamics is one of the products that we implement for our clients and have experience with.

At this time, I'm using it for training purposes, for the team.

The features that I like best are the dashboard and Business Journey.

AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation.

The community support needs to be a little bit better.

In the future, I would like to see the inclusion of better programming language options. This would allow for wider use, and make it more versatile.

I have been working with AppDynamics for about nine months.

AppDynamics is stable and we haven't faced any bugs.

As we are not an AppDynamics end-user, our experience with technical support is different. At the same time, from a support perspective, I have dealt with the AppDynamics community. I would say that support from the community is good enough, although it is not amazing. I think that community support needs to be a little better.

We did not work with another similar solution prior to AppDynamics. We are a Cisco partner, so we keep moving forward with the same technology.

The first time I deployed AppDynamics wasn't very easy because I didn't have much experience with Linux. However, aside from the Linux-related issues, I found it totally easy.

The deployment is really quick, taking just two or three days. However, we need more time for configuration. If the deployment is good then the configuration will take about one more week.

We do the implementation in-house. We have three people who are working with it.

AppDynamics is a good product and I totally recommend it. Once you feel that you have the full journey for your end-users and you are tracking them, it's awesome. Overall, I am very happy with this product.

I would rate this solution a ten out of ten.

In terms of our use cases, we monitor cloud instances and application instances. When we do performance testing, we monitor all the metrics, like server-side metrics, as well as the client-side metrics. If it is a browser with real user metrics, mobile user behavior kind of things, we'll monitor it as well. 

Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable. 

In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing something in an app. It would be really helpful for us if we could get those details levels.

I have been using AppDynamics for the past four years.

We use on-premise, cloud, and public versions.

The stability is quite strong. We never experience any downtime. The only thing is that sometimes the agents get stuck where CPU memory metrics will not be recorded. Once we restart those agents, it will work as usual.

I am satisfied with support. We have a dedicated team that works whenever required. If we have any issues in any of the systems, we will send that email to them and they respond immediately. Their response is quick.

I would rate it a seven out of ten. 

Whenever a user uses the device and does a transaction on his phone using some of the apps we want to know how much battery consumption it is taking. We want to understand those level of metrics.

I would definitely recommend this solution. The reason being that it gives more information than we generally need. Whenever we create automation or performance scripts and we want to understand where exactly the crash report is happening, this tool would give more information. Dynatrace is also another tool that gives more information.

We are a reseller and AppDynamics is one of the products that we sell to our customers.

Our customers use it to gain insight into performance.

The most valuable feature is the end-user monitoring.

I would like to see support for mobile testing and mobile monitoring.

The cost is something that can be improved.

We have been working with AppDynamics for almost 10 years.

We have not had any issues with stability.

Scalability has not been a problem.

We provide in-house technical support for our clients. We have found that AppDynamics is pretty selective when it comes to providing technical support.

The initial setup is not very straightforward, so it takes some time to complete.

Implementing this solution will require some help.

This price of this product is expensive.

Some of our customers are making the transition to cloud-based deployment, which is something that we are helping them with.

Overall, this is a good product and it is one of our top recommendations.

I would rate this solution an eight out of ten.

We use AppDynmaics Server Monitoring to monitor and gain insight into what is happening in our infrastructure.

This solution gives us quite good insights that we might otherwise overlook, or it might take a really long time to debug those issues. In our environment, we don't have visibility across multiple systems. They are all independently managed by different teams and it takes a very long time to contact each team, then get details about each different layer of the architecture. With AppDynamics, we have application transaction monitoring and database monitoring, which are quite good features.

The user interface is quite good and it is easy to navigate.

The insights and metrics that the system provides are very useful.

I would like the ability to choose from some pre-defined dashboards and reports because as it is now, you have to define them separately for each implementation.

The configuration of user monitoring is a bit complex and should be made easier.

In our virtualized environment, we have visibility only up to the database. It would be helpful if we had more visibility beyond this point.

We have been using this product for almost six months.

This solution is quite stable.

In terms of scalability, it is quite easy to expand.

We have more than 150 servers that we are monitoring right now. There are three teams including development, operations, and implementation, and between them, we have more than 100 people using it.

The technical support is quite good.

This is the first enterprise-level tool that we have implemented for this purpose. Prior to AppDynamics, different departments and different teams were using other products for monitoring.

The initial set up is quite easy. It requires the deployment of a monitoring agent and it can be done in a couple of minutes.

My understanding is that the price of this solution is quite high, compared to other products. As such, pricing may be a concern for smaller organizations.

This is a good product and one that I definitely recommend.

I would rate this solution a ten out of ten.

I have a B2B eCommerce website and we have some business transactions. For that, we have configured the business transactions in AppDynamics. Apart from that, we have a list of servers that we have configured in AppDynamics, to send us some sort of alert if there's something bad or the servers are in disguise or something.  

First, we use it to handle the business transactions alerting, and then the servers alerting. And second, we use it to create the dashboard so that we can get real-time updates on how the system is performing at around runtime.

I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics.

In terms of improvement, we have experienced bugs. I think the AppDynamics team is already aware of that and we follow up with them. They said that in the next release, they're going to cater to all those bugs.

I have been using AppDynamics for two years. 

I find it pretty comfortable and pretty stable. Obviously, there are always some sort of bugs that any product needs to handle, but otherwise, it is quite stable.

We have ten to fifteen employees who manage this solution.

Since we are an eCommerce B2B website and we do need the scalability at times, to scale down or scale up, AppDynamics really does not create trouble for us in such scalability possibilities. It's not that difficult in terms of scalability.

We use it daily. Since we are on eCommerce products and support roles, we need to check the performance of the website on a daily basis, even on an hourly basis.

I am quite satisfied with their support. Things are in shape. Things are good.

We use AppDynamics and Pingdom but then we are using both of the software to cater to different purposes. I really don't want to compare those two products, because those are serving different functionalities for us. They are both NPM, network performance monitoring systems, but then they are totally different from each other, and they serve different purposes.

It is easy to set up. We got help from AppDynamics, they initially helped us set up the configuration, and then we took it forward from there.

The entire setup has been completed for my website in a week.

I would advise that instead of generic metric business usage of this, instead, use a generic metric business transaction configuration, and go for the Business iQ part of AppDynamics. It's really powerful and it is in real-time. It gives output on real-time things.

I would recommend AppDynamics. It's a very powerful tool for any organization to implement.

I would rate it a seven out of ten. The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics.

With this solution, we see traditional use cases with companies that have a digital business model, such as insurance companies, travel or banking companies. It's really for where they have an application that is critical for the business and that brings in revenue. And when these applications are not available, they lose money.

For example, in the tourism sector, when you want to book a flight or just about anything, and the app is too slow, then the use case is quite easy to calculate because clients leave the page, go and find alternatives and don't come back.

Most of our customers are midsize and enterprise companies, it's not really a solution for small companies. We are an IT service provider and a Cisco partner, and we represent and invest in AppDynamics. I'm the Director of Application Performance Management.

The most valuable feature is that it shows and gives you an application propo-topology straight away so you see the relationships between the different nodes. The other thing is that you can really look inside the method and analyze problems on the code level.

I think what AppDynamics is doing is a good way forward. They are currently investing in situations and environments, where clients use exclusively IT. In the past, it was only possible to monitor Java applications, .net applications, and the like, but they now have a particular agent for the SAP environment and that is a good thing.

It's a highly automated solution but still requires a few manual tweaks. I don't think that can be changed because every business to a certain extent is different. 

I've been using the solution for 12 months. 

It's a stable solution. 

Scalability is fine. Actually, there is a very low overhead on the CPU. Even with big installations, the maximum overhead of the CPU is like 2% which is really fine. You don't feel it. You can easily add it into your environment without slowdowns or anything.

I think the technical support is quite okay, there is a lot of self service, so it's easy to resolve problems by yourself. And then you have the SLA's, the standard SLA's and SLA's that you agree with the company. We don't get many complaints about that. It usually works well.

DataDoc is a solution that we might have used but it's really suited to small companies. I would really say if you are an enterprise company, then AppDynamics is the product of choice, but if you are a small company, just starting a business and you need a solution that is quick and easy to install and gets up to speed very quickly, then DataDoc is an alternative.

AppDynamics has a lot of functionality, features - a whole set of functions around business IQ that required a lot of research. You have to make sure that you have a team in place to get the best out of the solution. It's a very rich tool and requires a structure within an organization. If you are a small company and you cannot guarantee that you have somebody on your team or a whole team to deal with it, you won't get the best out of it.

It is very easy to set up a first installation and to get results very quickly. It is a little bit more complex to do customizations. You do have a dashboard or standard dashboards where you can get business results or show business results, but you have to do a lot of customization because every business is different.

We carry out the implementation for customers.

Cost is reasonable. They have developed a very solid and good methodology to find out if the use case is valid, meaning whether there is a return on investment. If you find a valid use case, like in tourism, in banking, insurance, or even in production environments like manufacturing in confined business cases, then it's worth the investment. It's easy to calculate and the return on investment is quite quick. If the technical fit is not so good, it would be too expensive and not worth the investment.

I would suggest a company takes the time to do an analysis of use cases, of the situation,of what you really need, and then pick the best fit. It's not something you compare by price or simply by features. It is something you should look into for your specific situation and then make a decision based on the use case, based on the business case, the justification that it gives your organization to invest in that tool. Take your time to do that.

The other thing is, when you invest in a very rich tool, make sure that you have the people in place to look after it or get a managed service to do it. It's not something that you install and it's there and you get the most out of it. You have to look after it.

I would rate this product a nine out of 10. 

Ability to identify end user performance issues and drill down into root cause to improve MTTR and application availability.

Reduced MTTR and put us on a trajectory to be more focused on the end user experience. Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application.

• Business transaction capturing
• Analytics
  

Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy.

More than one year.

• The analytics are great.
• The business and session monitoring are great.

One thing that could be improved is the user interface. Things could be more intuitive.

I have used AppDynamics Application Analytics for a few months. I have used Dynatrace for a few years.

It is a stable product.

It is very good from a scalability perspective.

Technical support is great.

It's difficult to install. AppDynamics uses multiple agents. The challenge in the installation is that you have to configure a lot of things manually. The way you install and configure it is not straightforward.

AppDynamics is a great tool but Dynatrace is slightly ahead in terms of user-friendliness.

I would recommend it.