Splunk AppDynamics Reviews

We are using AppDynamics for application management.

It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support. 

The solution makes it easy to find the root cause of the problems and provided the visualization of data. It is really simple, useful, and intuitive. 

It enables integration with other systems very easily. It can monitor applications of different technologies as well as manage log files. 

It has a lot of capabilities and the solution features function well overall.

The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better. Additionally, there are some outdated technologies which are not covered out of the box with this solution, such as C++ which is old technology. They can be monitored but it takes a bit more effort. They have done a decent job but they could improve.

I have used AppDynamics for approximately seven years.

It is highly scalable. You can go from a small deployment into tens of thousands of nodes to monitor an application.

We provide support for this solution. We are the biggest AppDynamics partner in Europe, we have approximately 60 experts.

We work closely with research and development. They are quite quick and flexible when it comes to helping and supporting. We are quite satisfied. When we come from the field directly, we do not need months or weeks to fix issues that we have found or to implement new features. They have been excellent.

I am more in the pre-sales department, I am not that technical, but I do understand and know the basics. The installation difficulty depends on a variety of factors. it can be simple. Out of the box, it is already quite simple. However, there are tons of specifics that you need to know, but it is not overly difficult for typical environments. The software can add another layer of difficulty. Overall the difficulty is dependant on the environment.

For those who appreciate the value and had issues with the visibility of the performance of their applications, then the pricing is good. For somebody who does not need it, it can be pricey, but overall, it is worth the money which it costs.

I rate AppDynamics a nine out of ten.

There are various use cases. For example, one of them can be for a mobile bank. Mobile banking is something that is being used more and more with customers. Based on the fact that the architecture of applications is being more and more complex and more and more distributed while having a deep view of what the user is experiencing on the mobile or on the browser. It's really valuable. This is true especially for a bank, as the user experience really explains or defines the services. You want the mobile bank to work quickly and you want it to be stable and you want to basically perform all the actions within seconds, not over 10 seconds for every action.

The solution is very stable.

Technical support is extremely fast and responsive.

We have found the scalability to be quite good.

The initial setup isn't difficult. 

I'm not sure I know how I would improve the solution, as I'm mostly pre-sales and sales and I don't have any deep insight into the technical side that could be improved.

There needs to be the capability to modify the code for mobile.

There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java. Java is just a matter of configuration and clicks.

I'm not sure precisely when I started using the product. it's likely been about two years or so. We started using it when AppDynamics released the feature.

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. We have very good technical support as well, and, if we run into issues, things are dealt with very quickly.

The scalability is great. If a company needs to expand, it can do so.

We have a really close relationship and technical support is really one of the best on the market. We've worked in the past with different vendors and they took months to get fixes or to get new features. In our case, support really took their responsibilities to another level. We get support in days for our clients - not months.

The initial setup is not complex or difficult. It's quite easy. That said, in many cases, there is no modification of the code. It cannot be done within the settings of the server. For mobile, that is something small to be included. Modifications need to be able to be made however, it's really not significant. There is no overhead in development, et cetera. It's really easy to use.

Pricing is always subjective. If somebody has a critical application without visibility, then for them, surely it's worth the money, as it provides a proactive approach. If your business depends on the revenue, which is generated online and with the application and service delivery, then you surely want to see it and, in that case, the cost may not be the main factor. I really can't say anything about the pricing. It's not cheap. However, it depends on the client. Many clients are using it and they have no issues with the price.

The deployment model depends on the client and their desires. Some prefer a private cloud. Others use it as a service. 

I would easily rate the solution at a nine out of ten. I removed a point simply due to the fact that I don't know everything. For me, everything is really good. All the feedback from clients, all the examples we show at sales and pre-sales are great. 

The product is good for the enterprise SAS application performance monitoring. It's good for a larger scale deployment such as what my company is working on.

The solution is scalable.

The solution is complex. 

We'd like the solution to offer more AI features.

The initial setup could be easier.

They need to improve the infrastructure and make it less complex. There are too many modules and components. 

It would be helpful if the product had local support in our area. 

We acquired the solution last year after we did a bit of research on its capabilities. We've been using it for a few months so far.

The scalability is good. If a company needs to expand it, it can do so. It's a good product for large-scale projects and enterprises. 

We don't have AppDynamics local support in my area. We only have a partner in my region, which is not really AppDynamics. In terms of the whole implementation, the experience, I wonder if the experience is good enough. I suspect a direct connection with AppDynamics might be better. If they had a product team in my region we might be better off.

The initial setup is not easy or straightforward. It's quite complex. You really need to have local support.

We are just a customer and an end-user. We don't have a business relationship with AppDynamics. 

I'd rate the solution at an eight out of ten. We've been happy with its capabilities over the time we have used it. 

I would recommend the solution, even with all of the complexity that it brings. However, I would advise new users or companies considering the product to make sure they have local support.

We use this product for performance monitoring.

The monitoring is similar to Dynatrace.

The dashboard can be better. Also, the automated reports could be improved.

The UI in Dynatrace is more user-friendly.

I would like to see more automated reports. 

We were using AppDynamics from 2017 to 2019.

I have no issues with the stability of this solution. I have not had any problems.

AppDynamics is a scalable solution.

I have not had the need to contact technical support.

With my experience using Dynatrace, I would rate it a ten out of ten. It is more detailed and it offers more technology.

I was not part of the initial setup.

I would recommend Dynatrace, it's better than AppDynamics.

I would rate AppDynamics an eight out of ten.

We use this solution to help reduce incidents in our production environment by providing usage and performance metrics, application dependencies like databases, .net services, caching, and much more.

This solution has helped us to reduce the number of incidents in our Production environment and improve the performance of applications.

The uptime of our critical applications went up, and it has enabled us to set new SLA metrics.

This solution makes it fast and easy to diagnose performance issues and exceptions/errors in application coding.

After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again.

The Web Dashboards are also very useful and sometimes can really prevent incidents before they happen.

Upgrading application and machine agents on a large scale is a nightmare; we cannot push upgrades through the platform, meaning, manual upgrades each time a new major release is out. Each time we have a new major release, we need to do a Rollout.

The Mobile AppDynamics app is a "Thing of the Past". AppDynamics should evolve the features presented by it; redesign it. Dashboards are impossible to read, and drilling down issues through it is impossible.

The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents.

Update: 04/2021 (4 years using AppD)

We still face outages in out SaaS controller... The feedback we get about each outage is really limited, and especially without sharing any improvement plan.

We have been using this solution for more than two years.

04/2021 Update (four years using AppD)

Poor stability of the SaaS environment.

Scaling this solution is fast and user-friendly.

Support for agent problems is accurate and fast.

Support for SaaS solution stability is very poor.

Setup was fast and straightforward.

We used a vendor partner team for our deployment, and we found them to be very skilled.

We have seen ROI in less than twelve months.

I am using this product to monitor all microservice environments. I check all services and performance issues and implement some alerts and dashboards. We are also monitoring all applications that are not in a microservices environment. They are in a WebLogic environment. So, we use it to monitor WebLogic applications, Tomcat applications, and microservice applications that are running in the OpenShift environment or Kubernetes environment.

AppDynamics is in the middle of our monitoring environment. It is connected with all other monitoring applications. It helps us to check all the errors and performance issues because all our alerts, related to the performance of our website or backend applications, are implemented through this. So, it is one of the most important monitoring applications.

The ability to check parameters for microservice applications is most valuable. It is important for me. I can manually create new business transactions for applications and individually monitor business transactions. 

I can also use a lot of extensions. It has a lot of extensions to monitor other third-party applications, such as NoSQL applications, memory cache applications, Kafka applications, and Couchbase applications. It is very useful. We are also using the end-user monitoring site to follow all end-user activities. It is important for us to check the errors on the customer site.

We constantly need to improve our alert mechanism because we get a lot of false-positive alerts. These are not real errors. In addition, for end-user monitoring, sometimes, we are not able to catch all user activities. Because of not being able to follow the user activity from the start to the end, we are missing out on the performance issues.

I have been using this solution for two years.

It is good when you constantly check it. In our company, we use AppDynamics a lot. We are monitoring all applications with AppDynamics. Therefore, all the time, we need to check if there is something that needs to be improved and all related applications are okay. For example, our database might be getting bigger and bigger. If you are used to checking frequently, it is okay. I have prepared some procedures for checking all AppDynamics components. It is not hard for us.

In terms of the users, mostly the DevOps team is using this solution. On the development site, we have more than 100 users because all developers on the test system are checking all the processes.

It depends on the issue. It is mostly good. Sometimes, we had really difficult issues, and the support team was really trying to solve the problem, but it took a bit more time.

Its initial setup is easy. We are installing all the components on the same server. We don't need to install another database. It is included in its own database, so all the configurations are on just one server site.

As compared to other applications, its price is moderate. Its price is neither very high nor very low.

I recommend doing a central configuration for agent installation. It is really easy to run when we are upgrading our agents. The standard installation is good in my opinion.

I would rate AppDynamics an eight out of ten.

We deployed our agents on the cloud for a Kubernetes application. We get the hardware details from the Azure and AWS monitoring. We import those matrices into AppDynamics and we see all of those details, along with our application performance detail, within the AppDynamics solution.

We are not using machine agents because we are making use of the Azure Monitoring and get the matrices from there.

The most valuable feature is the application performance. We have details such as CPU utilization and memory utilization, which we make use of to finalize the amount of CPU power or memory that we should allocate to our ports.

AppDynamics is easy to implement if you follow the documentation, and the documentation that they provide is good.

The agent deployment could be simplified by, for example, adding a GUI.

Correlation should be improved.

End-user monitoring should provide options for data collection, including using a JavaScript file or using a network request in the case of a mobile application.

It should automatically upload the mapping file.

I have been using AppDynamics for a few months.

This seems like a stable product and we plan to continue using it.

AppDynamics is scalable.

I would say that the support is 50/50. It is not very fast and there is definitely room for improvement in terms of support.

When we were installing it for the first time, it took us some time and we had some issues. One issue we faced was because we deployed all of the agents on all of the ports together. This created some problems, so the next time, we deployed it one by one. This is the process recommended by AppDynamics but somehow, we missed that part.

After that, it was stable and it continued working without any issues.

For the whole application, we were able to deploy in less than two hours.

We deployed it ourselves, although we had a consultant available online who was available for assistance. We didn't face any issues, other than deploying all of them at one time.

One technical person who has the details and information on the ports should be present. They need to know all of the commands that are used to deploy the agents.

I would rate this solution an eight out of ten.

We are using it for performance management. We are using its latest version. Right now, we are in the adoption stage. We are going through the training process, and slowly we will start using it. Initially, a team of 50 people will be using AppDynamics. Our goal is that all teams use AppDynamics so that we can benefit from it. 

With AppDynamics, we were able to identify where the database query was taking more time, that is, whether it was taking time on logical IOs or physical IOs. So, it helped to track down a lot of issues. It is also giving proactive alerts that help us to narrow down issues much quickly and fix them before they start impacting our customers. It has also been quite helpful when we want to show to our management or customers how this application helped.

From the performance management side, I like everything from business transaction work to tracking. On the database side, we can get a lot of insights from the database. On the server monitoring side, it helped us a lot to find out some of the issues on the VM side because VMs were creating a little trouble for us.

At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot.

In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring.

When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software.

I have been using AppDynamics since 2019, so almost one and a half years.

It is stable, but I noticed that a lot of times, the controller takes more time to load metrics, which impacts our productivity because we have to spend a little bit more time on this. I don't know if it is something internal or something that needs to be done from our side in terms of licensing and deployment.

I am satisfied with their support.

It is easy. We need to configure a few transaction detection rules. It also works well out of the box. For deploying for other customers, it has export and import functionality, which is good.

We were exploring some open-source tools, but then we decided to go for an enterprise-level tool because we have a lot of customers. We have a cloud as well. That's how we decided to go for AppDynamics.

It is a very much recommended tool. It is a really good and helpful tool for productivity.

I would rate AppDynamics a nine out of ten. I love this tool, and I don't have any issues with this tool.