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Aditi Mishra - PeerSpot reviewer
Monitoring Specialist at a tech services company with 51-200 employees
Real User
Provides good stability, but its initial setup process needs improvement
Pros and Cons
  • "We can view the server activities, including issues in the process, with a single click."
  • "The configuration is tricky and requires a lot of tools."

What is our primary use case?

We use AppDynamics Server Monitoring to keep track of live errors, loads, calls per minute, etc.

What is most valuable?

We can view the server activities, including issues in the process, with a single click. In the case of a script, we can create one branch to learn about function failure and the reasons behind it.

What needs improvement?

The product's initial setup process needs improvement.

For how long have I used the solution?

We have been using AppDynamics Server Monitoring for six months.

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What do I think about the stability of the solution?

It is a stable platform.

What do I think about the scalability of the solution?

We have 150 AppDynamics Server Monitoring users.

How are customer service and support?

Every organization has different requirements to set up servers. The configuration is tricky and requires a lot of tools. In such cases, getting assistance from the product's support team is easy.

How was the initial setup?

The initial setup is complicated.

What other advice do I have?

I rate AppDynamics Server Monitoring a seven out of ten. Its setup process is tricky. It is very different for every server. I recommend using Microsoft, Linux, and VMware as they have their monitoring tools.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of Architecture and DevOps at a financial services firm with 10,001+ employees
Real User
Predictive notifications are on target but there should be better regional support
Pros and Cons
  • "The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code."
  • "In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages."

What is our primary use case?

We use the on-premise deployment model of this solution. 

Our primary use case of this solution is for monitoring our critical applications. The automated data dynamics enables us to monitor the performance of an application and unknowns.

How has it helped my organization?

A way that it has improved my organization is from its notifications. We can get notified on our mobile app. We get notified spontaneously for mission-critical applications. It notifies us that the incident is going to happen in the near future, it's a predictive notification. The notifications have been on target for us and have improved my organization. 

What is most valuable?

The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code. 

What needs improvement?

The solution should be coupled with its own analytic elastic search analytic model. It should push that data to other data models so the organization does not have to spend separately or to spend more on the analytics part. If a bank or any organization has its own dashboarding solution it should be able to push the data to that dashboarding solution. This is not available right now.

In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages.

For how long have I used the solution?

I have been using AppDynamics for two years.

What do I think about the stability of the solution?

It's a fairly stable product and I would say that they are longer lived than new applications that have been on boarded. 

What do I think about the scalability of the solution?

Our entire command center is using this solution which is around 15 to 20 users.

How are customer service and support?

Their technical support isn't great. The geographical distance and the response time it takes to respond to emails from the technical team is very slow. 

How was the initial setup?

For the setup, you need a good understanding of the solution and how it works so I would say it's not that simple. It's not that complex either but if you have the right people in place, it should have a medium level of complexity. For banks, it can be a little more complex because it needs to comply with a lot of security guidelines. If you're not in a banking environment, it should be more straightforward.

The setup took us around two to three weeks. 

What about the implementation team?

We consulted directly with AppDynamics for the implementation. The experience was good but the geographical distance was always an issue because we don't have local support available in the area. Otherwise, when the people were on the floor it was okay but when the people were not on the floor then definitely there were some problems there. 

What was our ROI?

We have definitely seen an ROI. If you have a critical application that needs to be monitored you will see your indirect ROI within two to three years and you'll have the happy customers, not usual complaints.

What's my experience with pricing, setup cost, and licensing?

You don't have to pay. You only pay for the implementation partners if you choose to get help. 

What other advice do I have?

I would say be cautious on the licensing model. You should understand your exact needs. If your needs are in line with what this solution offers then I would genuinely recommend going for this solution, otherwise, if not, it might be too costly. 

I think from the product perspective it's fine but on the implementation descriptions there are a lot of issues. It's challenging without support. If someone is looking into it they need to look for any local organization partners in their area.

I would rate it a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk AppDynamics
September 2025
Learn what your peers think about Splunk AppDynamics. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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Senior Analyst at a tech services company with 501-1,000 employees
Consultant
A good tool for application monitoring that is easy to configure, but can have stability issues
Pros and Cons
  • "The most valuable feature in this solution, for our business, is the clear way of projecting the connections between the database and the traffic inflow. This is very helpful when troubleshooting issues."
  • "This product has an issue with initial lag upon opening that we would like to see improved."

What is our primary use case?

We are using this product for application monitoring.

What is most valuable?

The most valuable feature in this solution, for our business, is the clear way of projecting the connections between the database and the traffic inflow. This is very helpful when troubleshooting issues.

We have also found that including additional features into this solution is straightforward and easy to do.

What needs improvement?

This product has an issue with initial lag upon opening that we would like to see improved.

We would also like the capability to open multiple sessions of this product in a browser at the same time.

For how long have I used the solution?

We have been working with this solution for two to three years.

What do I think about the stability of the solution?

We have found the stability of this product to be an occasional issue during our time working with it.

What do I think about the scalability of the solution?

We have found this to be a scalable solution.

How are customer service and support?

The technical support team are quick, and respond immediately when we have raised issues. We have found them to be very knowledgeable whenever we have contacted them.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of this solution was fairly easy.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jalpesh Shelar - PeerSpot reviewer
Technical Analyst at a computer software company with 1,001-5,000 employees
Real User
Great dashboarding but needs better support for microservices architecture
Pros and Cons
  • "AppDynamics Database Monitoring's dashboarding is its best feature."
  • "AppDynamics Database Monitoring would be improved with more support for microservices architecture."

What is our primary use case?

I use AppDynamics Database Monitoring to monitor application performance.

What is most valuable?

AppDynamics Database Monitoring's dashboarding is its best feature.

What needs improvement?

AppDynamics Database Monitoring would be improved with more support for microservices architecture.

For how long have I used the solution?

I've been working with AppDynamics Database Monitoring for one year.

What do I think about the stability of the solution?

AppDynamics Database Monitoring is less stable than Dynatrace.

What do I think about the scalability of the solution?

AppDynamics Database Monitoring is scalable.

How was the initial setup?

The initial setup was easy, and deployment took around two days.

What about the implementation team?

We used an in-house team.

What was our ROI?

AppDynamics Database Monitoring is widely used, so it's given us some ROI.

What other advice do I have?

I recommend choosing Dynatrace over AppDynamics Database Monitoring as it's easier to use. I would rate AppDynamics Database Monitoring seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Consultant at Sepas Holding | هلدینگ سپاس
Consultant
Good automation but expensive and lacking support
Pros and Cons
  • "AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
  • "AppDynamics' modules and hardware resources are very high."

What is our primary use case?

I primarily use AppDynamics for my servers.

What is most valuable?

AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically.

What needs improvement?

AppDynamics' modules and hardware resources are very high.

For how long have I used the solution?

I've been using AppDynamics for a year.

What do I think about the stability of the solution?

AppDynamics is stable and reliable.

What do I think about the scalability of the solution?

AppDynamics' scalability is good.

How are customer service and support?

I didn't have a good experience with AppDynamics' technical support. Its knowledge base is locked up and unavailable.

Which solution did I use previously and why did I switch?

I also work with Zabbix, which has better education and hardware specification, though AppDynamics is more user-friendly.

How was the initial setup?

The initial setup was complex because we had to configure every agent and module, use a specific server for every module, and manage every visual and virtual machine.

What about the implementation team?

I used an outsourced company.

What's my experience with pricing, setup cost, and licensing?

AppDynamics is really pricey as it requires licenses for every feature.

What other advice do I have?

AppDynamics forces you to depend on the company to do what you want, which may be a negative if you prefer to work independently. I would rate AppDynamics as seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RuchilShah - PeerSpot reviewer
IT Executive at eInfochips (An Arrow Company)
Real User
Top 5
From the monitoring perspective, it is a very good tool, but from the support perspective, it should be improved
Pros and Cons
  • "It is a good monitoring tool. Its stability is very good."
  • "Their support should be improved. Clusters and monitoring can also be improved."

What is most valuable?

It is a good monitoring tool. Its stability is very good.

What needs improvement?

Their support should be improved. Clusters and monitoring can also be improved.

For how long have I used the solution?

I have been using this solution for around three years.

What do I think about the stability of the solution?

It is very good.

What do I think about the scalability of the solution?

Its scalability is fine. It is not bad, and it is 60% to 70%. Sometimes, the containerization service and scalability take time.

What was our ROI?

We have seen an ROI.

What other advice do I have?

If you are managing more than 1,000 servers, it is good to purchase the AppDynamics tool. From the monitoring perspective, it is a very good tool.

I would rate it a seven out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Specialist​ at IT Specialist LLC
Reseller
user friendly, broad feature range, and stable
Pros and Cons
  • "AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."
  • "The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement."

What is our primary use case?

Our main use of this AppDynamics is to monitor customer applications, such as web applications. For example, to monitor the availability of online stores, and to figure out whether we have any problems.

What is most valuable?

AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics.

What needs improvement?

The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement.

For how long have I used the solution?

I have been using AppDynamics for approximately eight years.

What do I think about the stability of the solution?

The solution has been stable in my experience. 

What do I think about the scalability of the solution?

The solution is scalable. AppDynamics has been flexible enough for what I use it for.

How are customer service and support?

I have not contacted support. We have only used our local distributors, and they have been good.

Which solution did I use previously and why did I switch?

I have used an older version of Dynatrace previously.

How was the initial setup?

The solution is easy to deploy if you know what you are doing. It was simple for me.

What's my experience with pricing, setup cost, and licensing?

The price of AppDynamics could be reduced in my region.

What other advice do I have?

My advice to others that want to implement this solution is to have a test environment, and then go to production. Sometimes it requires tuning of the software and restarting services a couple of times,  it's better to make all of these changes on a test environment, and then to move to production.

I have been using AppDynamics for approximately eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Associate QA Manager at Xcel Serv Solution
Real User
A complete solution for monitoring but setting it up is a battle
Pros and Cons
  • "Once you get past installation, AppDynamics is highly stable and we get good results."
  • "Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."

What is most valuable?

AppDynamics is a complete tool for server and usability monitoring.

For how long have I used the solution?

I've been working with AppDynamics for the past two years.

What do I think about the stability of the solution?

Once you get past installation, AppDynamics is highly stable and we get good results.

What do I think about the scalability of the solution?

AppDynamics is scalable.

How are customer service and support?

AppDynamics technical support is good.

How was the initial setup?

AppDynamics is easy to use overall, but the installation part is a battle. Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support.

What's my experience with pricing, setup cost, and licensing?

AppDynamics is a bit costly for an APM tool. The cheapest is New Relic. 
AppDynamics and Dynatrace are about the same. 

Which other solutions did I evaluate?

I also use Dynatrace with some of my customers' companies. It's a much better product than AppDynamics in terms of features and ease of installation. 

What other advice do I have?

I rate AppDynamics five out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.