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reviewer2127225 - PeerSpot reviewer
Monitoring Specialist at a financial services firm with 51-200 employees
Real User
Mar 16, 2023
Best performance monitoring, stable, and scalable
Pros and Cons
  • "The solution helps us provide a better user experience to our customers."
  • "The documentation and training material have room for improvement."

What is our primary use case?

We use the solution for performance monitoring such as latency testing to see how long it takes a customer to log in and complete their transaction. If we see any latency we look into the code to see what the issue is and correct it.

How has it helped my organization?

The solution has reduced the manual work involved in monitoring.

What is most valuable?

The solution helps us provide a better user experience to our customers.

What needs improvement?

The documentation and training material have room for improvement. Some of our people struggle with the onboarding process because there is a lack of documentation or videos.

I would like AppDynamics to become one unified monitoring solution that does not focus primarily on performance monitoring.

Buyer's Guide
Splunk AppDynamics
May 2026
Learn what your peers think about Splunk AppDynamics. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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For how long have I used the solution?

I am currently using the solution.

What do I think about the stability of the solution?

The solution is stable and we have not had any problems.

What do I think about the scalability of the solution?

The solution is scalable. Once we have deployed the core installation it is easy to enhance the agent.

We have around 30 people using the solution.

How was the initial setup?

We have a dedicated team in the bank that helps with the core installation. The deployment team has a lot of documentation to help with the implementation.

What was our ROI?

We have seen a return on investment with the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is costly. There is no standard license instead, the license is adapted to the organization's requirements.

What other advice do I have?

I give the solution a nine out of ten.

The maintenance is not difficult. We follow an auto-release process and most of the maintenance is completed by our central team.

I recommend the solution as long as it meets the organization's requirements.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1241094 - PeerSpot reviewer
Managing Director, Founder at a tech services company with 1-10 employees
Real User
Top 5
Sep 28, 2022
An excellent, unified platform monitoring tool, with strong analytical features
Pros and Cons
  • "The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
  • "We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."

What is our primary use case?

The main uses of this solution are dependent on our clients needs. They are mainly in the banking sector, and use the product to measure user experience, or for analytical, business IQ purposes.

What is most valuable?

The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue.

What needs improvement?

We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings.

For how long have I used the solution?

We have been working with this solution for more than 10 years.

What do I think about the stability of the solution?

We have found this to be a very stable solution.

What do I think about the scalability of the solution?

This solution is very easily scalable.

How are customer service and support?

The global technical support for this solution is really good. They have two different service types; standard and premier. The premier level of support has a higher cost, but better SLA's for fixing issues. We have found both of them to be good quality, and customer focused.

How would you rate customer service and support?

Positive

How was the initial setup?

We found the initial setup of this solution to be very easy, and the deployment only took 10 minutes. The deployment can be carried out automatically as long as it is suitable for your client's application.

What about the implementation team?

We implemented the solution using our in-house team.

What's my experience with pricing, setup cost, and licensing?

We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website.

What other advice do I have?

We would recommend that organizations looking at this solution ensure that the hosting version meets their countries regulations. The product is available as both cloud-based and on-premises, but this choice may be geographically limited.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk AppDynamics
May 2026
Learn what your peers think about Splunk AppDynamics. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,838 professionals have used our research since 2012.
Head of Architecture and DevOps at a financial services firm with 10,001+ employees
Real User
Sep 22, 2022
Predictive notifications are on target but there should be better regional support
Pros and Cons
  • "The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code."
  • "A way that it has improved my organization is from its notifications, as we get predictive alerts on our mobile app for mission-critical applications, and these on-target notifications have improved my organization."
  • "In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages."
  • "Their technical support isn't great. The geographical distance and the response time it takes to respond to emails from the technical team is very slow."

What is our primary use case?

We use the on-premise deployment model of this solution. 

Our primary use case of this solution is for monitoring our critical applications. The automated data dynamics enables us to monitor the performance of an application and unknowns.

How has it helped my organization?

A way that it has improved my organization is from its notifications. We can get notified on our mobile app. We get notified spontaneously for mission-critical applications. It notifies us that the incident is going to happen in the near future, it's a predictive notification. The notifications have been on target for us and have improved my organization. 

What is most valuable?

The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code. 

What needs improvement?

The solution should be coupled with its own analytic elastic search analytic model. It should push that data to other data models so the organization does not have to spend separately or to spend more on the analytics part. If a bank or any organization has its own dashboarding solution it should be able to push the data to that dashboarding solution. This is not available right now.

In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages.

For how long have I used the solution?

I have been using AppDynamics for two years.

What do I think about the stability of the solution?

It's a fairly stable product and I would say that they are longer lived than new applications that have been on boarded. 

What do I think about the scalability of the solution?

Our entire command center is using this solution which is around 15 to 20 users.

How are customer service and support?

Their technical support isn't great. The geographical distance and the response time it takes to respond to emails from the technical team is very slow. 

How was the initial setup?

For the setup, you need a good understanding of the solution and how it works so I would say it's not that simple. It's not that complex either but if you have the right people in place, it should have a medium level of complexity. For banks, it can be a little more complex because it needs to comply with a lot of security guidelines. If you're not in a banking environment, it should be more straightforward.

The setup took us around two to three weeks. 

What about the implementation team?

We consulted directly with AppDynamics for the implementation. The experience was good but the geographical distance was always an issue because we don't have local support available in the area. Otherwise, when the people were on the floor it was okay but when the people were not on the floor then definitely there were some problems there. 

What was our ROI?

We have definitely seen an ROI. If you have a critical application that needs to be monitored you will see your indirect ROI within two to three years and you'll have the happy customers, not usual complaints.

What's my experience with pricing, setup cost, and licensing?

You don't have to pay. You only pay for the implementation partners if you choose to get help. 

What other advice do I have?

I would say be cautious on the licensing model. You should understand your exact needs. If your needs are in line with what this solution offers then I would genuinely recommend going for this solution, otherwise, if not, it might be too costly. 

I think from the product perspective it's fine but on the implementation descriptions there are a lot of issues. It's challenging without support. If someone is looking into it they need to look for any local organization partners in their area.

I would rate it a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Analyst at a tech services company with 501-1,000 employees
Consultant
Sep 18, 2022
A good tool for application monitoring that is easy to configure, but can have stability issues
Pros and Cons
  • "The most valuable feature in this solution, for our business, is the clear way of projecting the connections between the database and the traffic inflow, which is very helpful when troubleshooting issues."
  • "This product has an issue with initial lag upon opening that we would like to see improved."

What is our primary use case?

We are using this product for application monitoring.

What is most valuable?

The most valuable feature in this solution, for our business, is the clear way of projecting the connections between the database and the traffic inflow. This is very helpful when troubleshooting issues.

We have also found that including additional features into this solution is straightforward and easy to do.

What needs improvement?

This product has an issue with initial lag upon opening that we would like to see improved.

We would also like the capability to open multiple sessions of this product in a browser at the same time.

For how long have I used the solution?

We have been working with this solution for two to three years.

What do I think about the stability of the solution?

We have found the stability of this product to be an occasional issue during our time working with it.

What do I think about the scalability of the solution?

We have found this to be a scalable solution.

How are customer service and support?

The technical support team are quick, and respond immediately when we have raised issues. We have found them to be very knowledgeable whenever we have contacted them.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of this solution was fairly easy.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jalpesh Shelar - PeerSpot reviewer
Technical Analyst at a computer software company with 1,001-5,000 employees
Real User
Aug 9, 2022
Great dashboarding but needs better support for microservices architecture
Pros and Cons
  • "AppDynamics Database Monitoring's dashboarding is its best feature."
  • "AppDynamics Database Monitoring would be improved with more support for microservices architecture."
  • "I recommend choosing Dynatrace over AppDynamics Database Monitoring as it's easier to use."

What is our primary use case?

I use AppDynamics Database Monitoring to monitor application performance.

What is most valuable?

AppDynamics Database Monitoring's dashboarding is its best feature.

What needs improvement?

AppDynamics Database Monitoring would be improved with more support for microservices architecture.

For how long have I used the solution?

I've been working with AppDynamics Database Monitoring for one year.

What do I think about the stability of the solution?

AppDynamics Database Monitoring is less stable than Dynatrace.

What do I think about the scalability of the solution?

AppDynamics Database Monitoring is scalable.

How was the initial setup?

The initial setup was easy, and deployment took around two days.

What about the implementation team?

We used an in-house team.

What was our ROI?

AppDynamics Database Monitoring is widely used, so it's given us some ROI.

What other advice do I have?

I recommend choosing Dynatrace over AppDynamics Database Monitoring as it's easier to use. I would rate AppDynamics Database Monitoring seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1558980 - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
MSP
Jun 27, 2022
Extra knowledge needed, but scalable
Pros and Cons
  • "AppDynamics is scalable."
  • "We use AppDynamics to evaluate an application we were using, called Liferay, an open-source portal, because we wanted to evaluate the performance of our application."
  • "AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics."

What is our primary use case?

We use AppDynamics to evaluate an application we were using. The name of the application was called Liferay and it is an open-source portal, and we wanted to evaluate the performance of our application.

What needs improvement?

AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics.

For how long have I used the solution?

I have been using AppDynamics for one week.

What do I think about the scalability of the solution?

AppDynamics is scalable.

How are customer service and support?

I have not contacted support from AppDynamics.

Which other solutions did I evaluate?

I was evaluating AppDynamics and applications inside Microsoft Azure.

What other advice do I have?

I rate AppDynamics a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1419942 - PeerSpot reviewer
Senior Database Engineer at a financial services firm with 10,001+ employees
Real User
May 25, 2022
High performance, stable, and real-time evaluations
Pros and Cons
  • "The most valuable features of AppDynamics Database Monitoring are you can configure the performance and see in real-time what is exactly happening with the applications. Additionally, the dashboards are good."
  • "AppDynamics Database Monitoring could improve the price of the solution, it is costly."

What is our primary use case?

We are using AppDynamics Database Monitoring is used as a performance monitoring tool for any application. 

What is most valuable?

The most valuable features of AppDynamics Database Monitoring are you can configure the performance and see in real-time what is exactly happening with the applications. Additionally, the dashboards are good.

What needs improvement?

AppDynamics Database Monitoring could improve the price of the solution, it is costly.

For how long have I used the solution?

I have been using AppDynamics Database Monitoring for approximately four years.

What do I think about the stability of the solution?

AppDynamics Database Monitoring is stable.

What do I think about the scalability of the solution?

We have approximately 30 to 40 end-users using AppDynamics Database Monitoring. We do not have plans to increase the number of end-users.

How are customer service and support?

I have not contacted the support from AppDynamics Database Monitoring.

What's my experience with pricing, setup cost, and licensing?

We have purchased a few licenses for AppDynamics Database Monitoring and the price is high.

What other advice do I have?

My advice to others is that AppDynamics Database Monitoring is a very good monitoring tool. It would be a good choice.

I rate AppDynamics Database Monitoring an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RuchilShah - PeerSpot reviewer
IT Executive at eInfochips (An Arrow Company)
Real User
Feb 22, 2022
From the monitoring perspective, it is a very good tool, but from the support perspective, it should be improved
Pros and Cons
  • "It is a good monitoring tool. Its stability is very good."
  • "From the monitoring perspective, it is a very good tool."
  • "Their support should be improved. Clusters and monitoring can also be improved."

What is most valuable?

It is a good monitoring tool. Its stability is very good.

What needs improvement?

Their support should be improved. Clusters and monitoring can also be improved.

For how long have I used the solution?

I have been using this solution for around three years.

What do I think about the stability of the solution?

It is very good.

What do I think about the scalability of the solution?

Its scalability is fine. It is not bad, and it is 60% to 70%. Sometimes, the containerization service and scalability take time.

What was our ROI?

We have seen an ROI.

What other advice do I have?

If you are managing more than 1,000 servers, it is good to purchase the AppDynamics tool. From the monitoring perspective, it is a very good tool.

I would rate it a seven out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Specialist​ at IT Specialist LLC
Reseller
Nov 18, 2021
user friendly, broad feature range, and stable
Pros and Cons
  • "AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."
  • "AppDynamics has a very broad range of supported technologies, and it's user-friendly."
  • "The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement."
  • "The end-user experience is not really good because we can't catch all of the transactions."

What is our primary use case?

Our main use of this AppDynamics is to monitor customer applications, such as web applications. For example, to monitor the availability of online stores, and to figure out whether we have any problems.

What is most valuable?

AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics.

What needs improvement?

The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement.

For how long have I used the solution?

I have been using AppDynamics for approximately eight years.

What do I think about the stability of the solution?

The solution has been stable in my experience. 

What do I think about the scalability of the solution?

The solution is scalable. AppDynamics has been flexible enough for what I use it for.

How are customer service and support?

I have not contacted support. We have only used our local distributors, and they have been good.

Which solution did I use previously and why did I switch?

I have used an older version of Dynatrace previously.

How was the initial setup?

The solution is easy to deploy if you know what you are doing. It was simple for me.

What's my experience with pricing, setup cost, and licensing?

The price of AppDynamics could be reduced in my region.

What other advice do I have?

My advice to others that want to implement this solution is to have a test environment, and then go to production. Sometimes it requires tuning of the software and restarting services a couple of times,  it's better to make all of these changes on a test environment, and then to move to production.

I have been using AppDynamics for approximately eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
reviewer936228 - PeerSpot reviewer
Manager- Projects at a computer software company with 10,001+ employees
Real User
Nov 10, 2021
Stable, scalable, and simple installation
Pros and Cons
  • "AppDynamics has been stable."
  • "AppDynamics is easier to install compared to other solutions."
  • "The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."

What is our primary use case?

We use AppDynamics mainly for troubleshooting the database side. If there is any issue that is happening, we go through layer by layer from the start of the application, for example, the UI layer. We go all the way to the database layer to show where the exact problems are. Additionally, we use it for other monitoring and alerting purposes.

What needs improvement?

The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better.

For how long have I used the solution?

I have been using AppDynamics for a year and a half.

What do I think about the stability of the solution?

AppDynamics has been stable.

What do I think about the scalability of the solution?

I have found AppDynamics to be scalable.

We have 25 users using this solution in my organization.

Which solution did I use previously and why did I switch?

We have previously used HP OpenView and Dynatrace. The client wanted to move from Dynatrace to AppDynamics and this is why we are using AppDynamics.

How was the initial setup?

AppDynamics is easier to install compared to other solutions.

What about the implementation team?

We have our own IT team that can support the installation. We have partners that can assist with the installation if needed.

What's my experience with pricing, setup cost, and licensing?

There is a license to use this solution. However, the clients pay for the licenses we are the service provider.

What other advice do I have?

I would recommend this solution to others.

I rate AppDynamics an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.