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reviewer1829205 - PeerSpot reviewer
Senior Performance Engineer at a financial services firm with 1,001-5,000 employees
Real User
If there are any failures, it will give us the number of failures and the reason for those failures
Pros and Cons
  • "The best feature of AppDynamics is the analytics, which gives us the business insights of the application."
  • "There are many KPIs that are not available in AppDynamics."

What is our primary use case?

AppDynamics is an application performance management solution. We use it for application monitoring, database monitoring. 

The solution is deployed on public cloud, but the agents are on the servers with the controller on the cloud.

I am a Senior Performance Engineer.

What is most valuable?

The best feature of AppDynamics is the analytics, which gives us the business insights of the application. For example, if there are any failures, AppDynamics will give us the number of failures and the reason for those failures. 

The solution also allows us to deep-dive into the code by taking us to the line of code where it feels there is an issue.

What needs improvement?

The end-user monitoring needs improvement in this solution. There are many KPIs that are not available in AppDynamics.

The mobile apps also need improvement. The solution should have an option to aggregate the services based on the header values.

For how long have I used the solution?

I have been using AppDynamics for 5 years.

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What do I think about the stability of the solution?

The solution is stable. We have been using it for the last 5 years. At the beginning we had a few issues, but now it is serving its purpose.

How are customer service and support?

There is a scope for improvement with respect to support. When you make a service call, they sometimes take time to respond. You then have to follow up or escalate to get them to react.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Prior to AppDynamics we were using Dynatrace.

How was the initial setup?

The initial set up of AppDynamics is easy.

What's my experience with pricing, setup cost, and licensing?

You are required to purchase licenses whether you use it or not. It is not pay-as-you-use.

What other advice do I have?

If you implement AppDynamics, all members of the team should be aware of what it does and how to use it. If only one or two people are aware of this, the solution will not serve the purpose of improving application performance or in finding and fixing the issues.

I would rate AppDynamics a 7 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1285725 - PeerSpot reviewer
Consultant at a financial services firm with self employed
Real User
It has broad coverage of APM, EUM, and infrastructure but it's behind the curve on cloud technology
Pros and Cons
  • "We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
  • "AppDynamics lacks integration with cloud technology. It probably isn't a good fit for emerging enterprises because it's an on-premise solution, and many newer companies are moving to the cloud. AppDynamics' on-premise technology works reasonably well, but it doesn't have cloud features."

What is our primary use case?

We use AppDynamics for monitoring application performance, end-users, and infrastructure. The product has analytics covering all these areas. 

What is most valuable?

We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work great in all areas, but it has broad coverage. We use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset. 

What needs improvement?

AppDynamics not so great with cloud technology. AppDynamics works very well with the on-premise technologies, but it is behind the curve in the emerging cloud features. 

The cloud is one area where I think AppD is not that great.

Basic monitoring is the main thing, but nowadays, everybody talks about observability. I'm not sure how well AppD fits into the so-called observability trend. The track-and-trace mechanism works very well with on-premises technologies but not so great with the cloud.

Cloud monitoring is becoming more critical. Competitors can pose a big challenge. AppDynamics is a top product, but they need to maintain the same trend in the cloud area, where it's not that great.

For how long have I used the solution?

We have been using AppDynamics for four to five years.

What do I think about the stability of the solution?

AppDynamics works reasonably good.

What do I think about the scalability of the solution?

AppDynamics is scalable.

How was the initial setup?

We use the SaaS model, which is the most common way to deploy AppDynamics. Infrastructure setup was not an issue as we chose the SaaS model. We don't have any concerns in terms of infrastructure. 

We only needed to deploy the agent, which was relatively straightforward. I wouldn't say it was effortless, but it wasn't complicated, either. We made a package to automate the deployment, which worked pretty well for us.

What's my experience with pricing, setup cost, and licensing?

I don't know the details about the pricing.

What other advice do I have?

I rate AppDynamics eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Technical Team Lead at a financial services firm with 10,001+ employees
Real User
Quick installation, good interface, and user-friendly
Pros and Cons
  • "I have found some of the valuable features of AppDynamics Database Monitoring to be once the installation is complete, you are able to quickly start receiving metrics, which is great. The user interface is also very user-friendly."
  • "I have found it sometimes a bit difficult to trace the transaction all the way through to the application. I'm not sure if that problem is on the database side or on the application side, but that would be something that I would like to be improved. The traceability from the application to the database, sometimes, is a bit of a challenge. If you're using AppDynamics, with the Java agent, for instance, you need to be able to trace it through."

What is our primary use case?

We are currently using AppDynamics Database Monitoring on-premise but we are migrating to the cloud.

We are using AppDynamics Database Monitoring to understand where the long queries are, and how your applications are performing against the database. You can actually see whether it's a database issue or if it's an application issue. Additionally, you can run explain plans against it, to see which queries need to be optimized.

What is most valuable?

I have found some of the valuable features of AppDynamics Database Monitoring to be once the installation is complete, you are able to quickly start receiving metrics, which is great. The user interface is also very user-friendly.

What needs improvement?

I have found it sometimes a bit difficult to trace the transaction all the way through to the application. I'm not sure if that problem is on the database side or on the application side, but that would be something that I would like to be improved. The traceability from the application to the database, sometimes, is a bit of a challenge. If you're using AppDynamics, with the Java agent, for instance, you need to be able to trace it through.

For how long have I used the solution?

I have been using AppDynamics Database Monitoring for approximately six years.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

We have more than 100 people using the solution in my organization. We have plans to increase the usage of the solution in the future.

How was the initial setup?

The installation is easy. It would take about an hour and a half maximum to do the installation because you need connectivity to the database itself. It was more a connectivity problem than it was an actual APM installation issue.

What about the implementation team?

I am able to do the installation myself.

What's my experience with pricing, setup cost, and licensing?

There is an annual cost for the use of this solution.

What other advice do I have?

I would recommend this solution to others.

I rate AppDynamics Database Monitoring an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer936228 - PeerSpot reviewer
Manager- Projects at a computer software company with 10,001+ employees
Real User
Stable, scalable, and simple installation
Pros and Cons
  • "AppDynamics has been stable."
  • "The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."

What is our primary use case?

We use AppDynamics mainly for troubleshooting the database side. If there is any issue that is happening, we go through layer by layer from the start of the application, for example, the UI layer. We go all the way to the database layer to show where the exact problems are. Additionally, we use it for other monitoring and alerting purposes.

What needs improvement?

The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better.

For how long have I used the solution?

I have been using AppDynamics for a year and a half.

What do I think about the stability of the solution?

AppDynamics has been stable.

What do I think about the scalability of the solution?

I have found AppDynamics to be scalable.

We have 25 users using this solution in my organization.

Which solution did I use previously and why did I switch?

We have previously used HP OpenView and Dynatrace. The client wanted to move from Dynatrace to AppDynamics and this is why we are using AppDynamics.

How was the initial setup?

AppDynamics is easier to install compared to other solutions.

What about the implementation team?

We have our own IT team that can support the installation. We have partners that can assist with the installation if needed.

What's my experience with pricing, setup cost, and licensing?

There is a license to use this solution. However, the clients pay for the licenses we are the service provider.

What other advice do I have?

I would recommend this solution to others.

I rate AppDynamics an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer996000 - PeerSpot reviewer
Systems Engineer at a transportation company with 10,001+ employees
Real User
The business transaction that stands between multiple applications is most valuable, but it needs better resiliency and a lot of capabilities and features
Pros and Cons
  • "The business transaction that stands between multiple applications is proving to be most valuable."
  • "Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."

What is our primary use case?

It is primarily on-premises. We've been evaluating cloud, and I've got one application that's using a cloud-based solution, but the bulk of it is on-premises.

What is most valuable?

The business transaction that stands between multiple applications is proving to be most valuable.

What needs improvement?

Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution.

There are a lot of capabilities and features that I need on a day-to-day basis that just are not included in the product. I have seen these capabilities and features in multiple other solutions. For number one, it has to be FedRAMP certified. We've been working around that with security and everything else. So, we need a solution that is fully supported in a secure federal environment.

For how long have I used the solution?

I have been using it heavily for about two and a half years.

How was the initial setup?

It was complex. There is nothing simple about this type of instrumentation.

What about the implementation team?

We had professional services from AppDynamics or Cisco for mostly on-prem expertise.

What other advice do I have?

I would advise others to take a higher systems-level approach to understand exactly what is needed in the way of instrumentation and monitoring within your enterprise. You can have a point solution like AppDynamics, and this is the big picture of the entire data flow throughout the system.

I would rate AppDynamics a six out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager, Enterprise Service at Hang Seng Bank
Real User
Reliable features, simple client installation, and has good performance monitoring
Pros and Cons
  • "Capacity planning is, in my opinion, the most useful."
  • "While it is scalable, it could be better."

What is our primary use case?

AppDynamics is used for performance management. It monitors the application's performance on a monthly basis.

I assist in the configuration of AppDynamics, which is used to measure the performance of the application.

How has it helped my organization?

AppDynamics will assist the company in managing its overall systems, capabilities, and performance. It will also assist the company in projecting the system's capacity.

What is most valuable?

Capacity planning is, in my opinion, the most useful.

What needs improvement?

While it is scalable, it could be better.

For how long have I used the solution?

AppDynamics has been in place for a couple of years, but we only started using it this year.

What do I think about the stability of the solution?

AppDynamics is stable in terms of product features, but the core is a major concern.

What do I think about the scalability of the solution?

AppDynamics is a scalable product.

How are customer service and support?

I have not contacted technical support.

How was the initial setup?

The initial setup is easier for the client.

In our environment, we already have the standard procedure in place to set up AppDynamics, to make it simpler.

What's my experience with pricing, setup cost, and licensing?

I was not involved with the procurement of AppDynamic, but I believe it's expensive.

What other advice do I have?

There are no minimum or maximum sizes; you can use AppDymaics regardless of your company's size. It is appropriate for small, medium, and large enterprises.

I would rate AppDynamics an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Suresh Gupta - PeerSpot reviewer
VP - Business Excellence at Tata Consultancy
Real User
Is easy to deploy, has excellent support, and is highly scalable
Pros and Cons
  • "Data monitoring is the most valuable feature."
  • "I would like the solution to be more customizable to meet our client's requirements."

What is our primary use case?

We use AppDynamics Database Monitoring to identify high spikes in critical data, which helps us better understand when applications stop responding or are not responding well.

The solution can be deployed on-premises or in the cloud.

What is most valuable?

Data monitoring is the most valuable feature.

What needs improvement?

The price of the solution has room for improvement.

I would like the solution to be more customizable to meet our client's requirements.

For how long have I used the solution?

I have been using AppDynamics Database Monitoring for two years.

What do I think about the stability of the solution?

I give the stability of AppDynamics Database Monitoring an eight out of ten.

What do I think about the scalability of the solution?

I give the scalability of AppDynamics Database Monitoring a nine out of ten.

How are customer service and support?

The technical support is excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. The deployment takes two weeks and requires one architect and one developer.

What about the implementation team?

We implement the solution for our clients.

What's my experience with pricing, setup cost, and licensing?

The pricing is average. I give the price a five out of ten.

The license is paid on an annual basis.

What other advice do I have?

I give AppDynamics Database Monitoring a ten out of ten.

We require five people to maintain the solution.

AppDynamics Database Monitoring only requires users to have a basic understanding of databases.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Consultant
PeerSpot user
Software Engineer at Apmosys Technology Pvt. Ltd.
Real User
Useful in production servers and easy-to-setup
Pros and Cons
  • "This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
  • "It is stable, but the only downside is the licensing part."

What is our primary use case?

I use it to solve issues that my clients encounter, such as application slowness. It helps me identify whether the issue is related to the database, server, or CPU memory management.

Moreover, I use it to find solutions and provide recommendations to my colleagues.

What is most valuable?

This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve. In essence, it helps us address problems at an early stage. Moreover, it is especially useful in production servers where real users encounter numerous issues.

There are numerous issues that arise during peak times, and AppDynamics makes it easy for us to identify the problem areas and determine the appropriate resolutions. This is how it helps us find solutions effectively.

What needs improvement?

Regarding improvements, I believe the dashboard could be more optimized. Although it claims to be optimized, I think it should be even more convenient, especially for advanced users. 

Additionally, the documentation can be a bit challenging. It would be beneficial if the documentation provided clear solutions for every problem. In my opinion, the documentation could be improved.

For how long have I used the solution?

I worked with AppDynamics for around three to four months. I have been working directly with it for the past year.

I use the latest version. 

What do I think about the stability of the solution?

It is stable, but the only downside is the licensing part. Other than that, it's a reliable product with no major issues.

What do I think about the scalability of the solution?

It is highly scalable. There are no additional limitations in terms of scalability.

In my company, we have around 50 to 100 clients using this tool. Although it can be a bit expensive, it is still being used extensively to solve various problems.

How was the initial setup?

It's straightforward, not too complex. However, it requires proper learning to effectively use it.

The deployment process typically takes around one to two hours, depending on the system. Once the setup is complete, we can proceed with the implementation process.

First, there's a need for basic knowledge of OS, especially for Windows and .NET. Additionally, understanding concepts like Dynatrace and AppDynamics, their functioning, and architecture is crucial. These are the key methods involved in the deployment process. If it's a cloud solution, then AWS or Azure are the recommended options. If it's on-premises, then using either Linux or Windows is ideal.

What about the implementation team?

For deployment, we need to focus on event configuration, which involves learning about network events and configuration. Once we understand this, we can proceed with the deployment setup. There is no frequent deployment. In case the deployment is not satisfactory, we may need to learn about Linux and Windows concepts.

What was our ROI?

I have seen some ROI. 

What's my experience with pricing, setup cost, and licensing?

It is an expensive solution. It's on a yearly basis. We need to pay for it annually.

Which other solutions did I evaluate?

I have used Dynatrace. The main difference between the two is that AppDynamics utilizes different data mechanisms, while Dynatrace uses a unified agent approach. This simplifies the complexity of Dynatrace, providing more visibility and root cause analysis. In terms of benefits, AppDynamics is more scalable than analytics.

What other advice do I have?

Overall, I would rate it a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.