Splunk AppDynamics Reviews

All the features are useful. When it comes to application monitoring, AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications. There is an EEM module that is highly visible and ensures a good user experience when customers access their applications on the cloud for a long time. In general, the features are a good fit for our operations.

In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites. Instead of focusing solely on the performance of the application web layer, it should have the inclusion of other domains like the internet, DNS, third parties, and caches that affect the user experience.

There should be more options for more options for customizations to third-party visibilities.

Another area of improvement is faster support. The response time could be faster. 

I've been using AppDynamics for five years. However, we do not use the very latest version.

Even in terms of stability, AppDynamics have fine-tuned features. They provide frequent updates, twice a year. So the product is pretty stable. 

I would say the stability of AppDynamics is an eight out of ten. 

You can easily scale it. So I would say the scalability of AppDynamics is an eight out of ten. 

AppDynamics is quite a mature product. You can even increase the scalability without affecting your environment.

Customer service and support are pretty good. The aligned support and customer support experience is quite good. If you raise an issue or a request, they will get back to you within the estimated time and resolve it for us. 

I have explored other options. There are other solutions in the market, like CatchPoint. But the problem is we wanted an end-to-end solution that integrates well with our existing systems, and AppDynamics fits that requirement.

The initial setup depends on the environment. For example, if a customer wants a secure setup, I would say it's moderate, not overly complex. 

If a customer doesn't prioritize security policies based on the security architecture and they don't care much about it, then it's an efficient tool. 

I would rate the initial setup a five out of ten for the average user, where one being difficult and ten being easy. Five is the highest rating I would give. It's more towards excellent, I would say.

We have it on-premises because that's where we can slice and dice and offer to the customer. That's what I suggest. If it's ISPs or CSPs, it should be on-premises. If the customers want, they can go with SaaS.

The deployment time varies from company to company. If it's fast, it probably takes a week to get it up and running. But if it's on-premises, it takes around four weeks.

Just two people are required for the deployment. If it's not an existing timeline, then it may require more people. If it's an existing timeline, then it may require more people.

The implementation does matter based on how many applications you want to monitor and how complex those applications are. If it's an on-premises setup you want to pursue, or if it's a SaaS version you want to pursue. All these factors contribute to the overall resourcing. So, how do you want to add into it? If we take a simple scenario, like a single application with two tiers, I would say two resources are more than enough. But if it's on-premises and you have twenty-five applications and a timeline to achieve it within three months, then more resources are required. That's how it works.

AppDynamics Browser Real-User Monitoring is costly. If I have to rate the pricing, I would say seven because it's really expensive, with one being low and ten being high.

The pricing needs to come down. Many customers find it expensive, so that's why I'm rating it a seven.

If you want to have end-to-end visibility into your applications, from users to endpoints, I would recommend using AppDynamics Browser Real-User Monitoring. It's also a good choice if you want visibility into customer conversations.

Overall, I would rate the solution a seven out of ten. 

AppDynamics is an APM tool. We use it for application performance monitoring for a financial company. It is an end-to-end monitoring solution for any application and works with different technologies, such as Java and .NET.

The company was able to monitor their transactions with the financial institution to determine where the problems were in a particular brand. The company was satisfied with the performance of the solution.

This solution has reduced our customer's time to resolve issues.

The most valuable features of AppDynamics is the scalability and monitoring.

AppDynamics is new to the cloud and could improve its cloud services, they are following a monolithic monitoring approach.

It's an agent-based software that must be deployed multiple times whereas competitors have one agent that can deploy everywhere.

I have been using AppDynamics for approximately six years.

AppDynamics is a stable solution, but sometimes the analytics goes down and does not work or customers' addresses do not get collected. However, overall it is stable.

All of the IT and business staff are using the solution.

The scalability of the solution is good.

The support could improve.

I used Dynatrace prior to AppDynamics. The switch was a business decision.

The process of implementing AppDynamics is straightforward, but it ultimately depends on your specific use case. You can easily implement an agent if you have a simple use case.

There is an agent that needs to be copied into the project and actioned to start.

Using it can be somewhat complex as it requires manual configuration, such as when creating a dashboard. If you have a more complex use case, the manual configuration can take a considerable amount of time. Additionally, there is a learning curve associated with this tool, and it takes time to gain expertise. It is not something that anyone can easily configure without investing the necessary time and effort.

It takes three to four months to become an expert in the tool to be able to use it effectively.

To complete the implementation of the solution the staff that have access to production are involved. There are a few people that are needed.

There is a license needed to use the solution and it is expensive. The licensing model needs to improve.

There are other solutions that are better at APM than AppDynamics.

AppDynamics is primarily an APM tool, and if you're looking for end-to-end monitoring and AI ops capabilities, it may not be the best fit. For instance, if you want to analyze transitions, pinpoint failures, and view logs all in the same tool, AppDynamics may not provide a complete solution.

I rate AppDynamics an eight out of ten.

AppDynamics is primarily used in our enterprise system management for application monitoring. We extensively use it to monitor end-user experience, including mobile applications. We want to ensure that our users have a seamless experience on our website and mobile app. We use AppDynamics to monitor all applications end to end, and it has been a valuable tool in our environment for identifying and resolving issues quickly.

The best features of AppDynamics would be the code application monitoring capabilities. There are no limitations to any specific application, and their support extends to all levels, including mainframe and custom applications. AppDynamics can also be used as a SaaS model, which is a key advantage.

One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features.

The focus is still limited to application monitoring. However, in the next release, I want to see if it could be integrated with any other infrastructure monitoring tool or provide better deliverables in terms of absorbency layers; that would be a great option. I'm not sure how AppDynamics delivers that, and it's an approval delay. That use case will integrate with any monitoring tool to provide the absorbent layer; that is the better option, which I look forward to.

I have been using this solution for seven years.

I would rate stability a nine out of ten.

I would rate scalability an eight out of ten.

We used Dynatrace, which is also a performance monitoring solution. Dynatrace is similar to AppDynamics in terms of its capabilities. But Dynatrace is an expensive affair as compared to AppDynamics.

The initial setup is not complex. I would rate it a nine out of ten. The deployment depends on the use case. For example, taking one application will take hardly a week to cover the end to end.

The pricing of AppDynamics is a nine, with one being low and ten being high. It is high.

I would recommend using AppDynamics integrated with an infrastructure monitoring tool, and it will provide a better benefit.

Overall, I would rate AppDynamics a nine out of ten. From an overall product standpoint, AppDynamics has better sustainability in the market with continued support. They also have a roadmap for upcoming releases that aligns with all the monthly activities.

We're a bank. We do use the predictive tools for the different products of the bank and the application which the bank utilizes.

AppD improves the productivity of Application Engineers, development teams, and other integrated items. Slowness or leak issue is a nut for the team now. Also, the team resolves or understands the network and query path every easy and resolves efficiently.

Our application uptime, increased by 10%, and overall productivity up by 30%.

Ticket or issue down by 12% over five years of use and experience.

Open to be applied and test any area and suite.

The tracing is the most important aspect of the solution. The way it traces the information within the particular application or within the particular infrastructure is great. That actually helps. Apart from that, all of the data that's in the production APM is good.  

Technical support is helpful.

The solution scales well.

The stability is good. 

We do have a combination of areas that need improvement. We do have the integration, such as end-user integration and experience that could be better. It is not just from the response point of view; it is more from the error and error detection point of view. This is due to the fact that these are all the banking applications as used by the banking staff, not by the end-user directly. Based on the banking staff feedback, based on the staff security or maybe dealing with the capital market, there needs to be some improvement.

They do provide the input growth on a daily basis in terms of what is coming in and how we receive the applications and how many we have. We've now started looking for a particular product that can make sure that it should connect with files and statements inside the product. 

The IO ratio, which we are looking for in terms of a report, is one of the concerns. We do monitor those details from AppDynamics, however, reporting and monitoring could be better.

There needs to be more analytics. That is what we are missing from the tool point of view. We need more information geared more towards helping us in making better decisions. When you do the coding that's for a banking situation or maybe in the incidents or capital market, it becomes very important that how much time I'm investing inside the transaction. A transaction which needs to be carried out for either confirming the payments or maybe either releasing the payments - these kinds of things. What I have seen with the use, as of now, is a bit of a lag when we are running on the global cloud or the public clouds, like Azure or the Google platform. 

Right now, we are fighting between three different stakeholders. With the networks, we have a different chat, with the vendors we have a different chat, and with the application team, we have a different chat. This approach doesn't provide a holistic view. Everyone has their own excuses and everyone has their own reasoning and conditions. 

If it can be able to intelligently provide all the things we need to look at, from a data point of view, that would be very useful.

I would say that I have between seven and eight years of experience, hands-on. However, later on in the time frame, over the last four or five years, I have not has as much hands-on experience with the tool. I'm more involved in various solution discussions and strategy building with the platform on top of the tool.

I would say it's very steady and for now, it's very reliable as well. It's stable. We don't have issues with bugs or crashes. 

The solution is very scalable so far in any testing scenario. It performs very well and gives us the expected output which we are looking to improve. 

We are using the solution for more than 600 small and big applications. We have around 78,000 people, including the back-end staff and the development team, that use the solution.

Overall, technical support has been very good. We're very satisfied with their level of support. So far, it's been very good for the bank.

Positive

We have used HPE BSM (now called MF APM). 

Due to these factors, we switch:

1. Costly

2. Implementation complexity

3. Multiple products and Integration

4. Not end-user friendly. 

I was not involved in the initial implementation. Nowadays, the way we approach the teams, sometimes it's very easy when it's an application with a known language like Python or maybe with Ruby or a kind of Java application. In terms of gateways inside the product, sometimes it is very tough, and sometimes it is very easy to get deployed. We're not using any out-of-the-box security. 

We have used model Train for the trainers and enforced all employees with operational training.

We achieve a great number, in terms of applications user availability increase by 30%. In treading, and agents, needs a smooth performance before the market starts. AppD provide a depth to measure any performances challenges, leak issue or even a chain linked issue story.

The pricing is a mixed bag. In some areas they are reasonably priced, however, in others, it's a bit expensive. 

We look for ease of implementation, diagnostics information shared, and controls to the team for working.

We're just an end-user of the product.

We're using the latest version of the solution. 

The deployment model depends on the solution or the size of the product which we are using, as the banks do have private and public clouds. In public clouds, we don't have much of the production instances. It's mainly the development. The free cloud and the cloud environment are completely on a private or in-house, on-premises solution with different ecosystems.

If a proper study has been done, and the solution makes sense for the company, I would recommend the solution. 

I would like to rate the solution at a seven out of ten. That consideration is mainly due to the fact that it covers a large portfolio of the product. It does have support for many other ERP tools. A lot of open customization is available and the product support team can help to customize the product. I've found this tool very useful and helpful on that.

I use AppDynamics when there's a performance issue with an application, but if it's a network-related performance issue, I use Accedian Skylight.

What I like best about AppDynamics is that it's functional, particularly in APM in Java and .NET.

What needs improvement in AppDynamics is installation. The installation process needs to be more straightforward. Deploying the product is also tricky, so this is an area for improvement.

Pricing is another area for improvement in AppDynamics because its current pricing model is no longer suited to containers and technologies.

The product used to be the best in the market ten years ago, but it now needs to regain its position as the leading product in its niche.

I've been using AppDynamics for ten years. I started my job ten years ago and remained in this area.

In terms of stability, AppDynamics is a four out of ten.

Scalability is the product's performance when you scale, and because the company is a SaaS company, it's not a very big deal. However, AppDynamics uses a MySQL database behind the engine, which is not the best for keeping metrics.

The solution could be more scalable and dynamic in terms of installation and configuration. Scalability-wise, AppDynamics is a four out of ten.

The support for AppDynamics used to be very good, and now it could be better. The support team could be more knowledgeable.

The technical support for AppDynamics is a four out of ten for me.

Neutral

I'm using AppDynamics, Datadog, and Dynatrace simultaneously.

Setting up and configuring AppDynamics is challenging because you need to give specific names to every container and server you deploy. Each name has to be unique, so it isn't easy to think of names in terms of dynamic environments. This means that when you move to microservices, AppDynamics has a very complex setup.

I'd rate the setup for the product as two out of ten.

The pricing model for AppDynamics isn't good. You have to subscribe to a yearly or a three-year licensing, which isn't very handy.

You buy a license for five hundred containers for a very large application, and you only need the containers for a limited time in that domain. For example, you only need five hundred containers once in that specific year, but you must buy five hundred licenses.

The current AppDynamics pricing model isn't fair. It's one out of ten pricing-wise. The solution is one of the most expensive in the market today.

I've switched to solutions such as Dynatrace, Datadog, and AppDynamics.

My rating for AppDynamics is four out of ten because it has a lot of room for improvement.

What I found valuable in AppDynamics Database Monitoring is good technical support. I also like that it's scalable and stable.

AppDynamics Database Monitoring would be a better product if it could support new technology, such as cloud technology. Even Dynatrace lacks support for newer technologies.

I've been working with AppDynamics Database Monitoring for four to five years for my customers.

AppDynamics Database Monitoring is a stable product.

AppDynamics Database Monitoring is a scalable product.

AppDynamics Database Monitoring has good technical support.

The initial setup for AppDynamics Database Monitoring is not that complex, though it has specific prerequisites you'd need to fulfill. You'd need to collect some database credentials, so setting up AppDynamics Database Monitoring isn't complex and isn't as straightforward.

AppDynamics Database Monitoring requires a license for database monitoring and other features, while Dynatrace provides monitoring and other features out of the box without additional costs. Sometimes this makes it more challenging to pitch AppDynamics Database Monitoring to customers, especially because you need to buy a separate license.

As an implementer, I have yet to learn about the pricing for AppDynamics Database Monitoring. Pricing is taken care of by the sales team.

I've evaluated Dynatrace and have been working with it for ten years. Compared to other APM solutions, Dynatrace is far better, even in database monitoring. The database monitoring functionality is an out-of-the-box offering of Dynatrace, while in AppDynamics Database Monitoring, you have to pay a licensing fee. Dynatrace also has plug-ins that help you monitor databases.

I'm working in an APM implementation company delivering APM solutions from Dynatrace, AppDynamics, New Relic, etc.

I'm mainly working with AppDynamics and Dynatrace tools, and my company has an APM tool still under development. I'm working with AppDynamics Database Monitoring.

My company has a mix of customers on AppDynamics Database Monitoring, small, medium, and large enterprises.

Compared to AppDynamics Database Monitoring, I'd go for Dynatrace because it has out-of-the-box features that don't require a separate license. Dynatrace also has a better interface and dashboard than AppDynamics Database Monitoring.

I'd advise anyone who wants to implement AppDynamics Database Monitoring to follow the documentation. It's a straightforward product to use.

My rating for AppDynamics Database Monitoring is seven out of ten.

My company is a partner of AppDynamics Database Monitoring.

My company uses AppDynamics Server Monitoring for server monitoring and end-to-end monitoring. The tool has an event alerting mechanism that lets people within the company know when any server is down so that you can raise a ticket, and the support team can work on that ticket.

The event alerting feature or the trigger system is what I like most about AppDynamics Server Monitoring. Whenever an issue occurs, the tool automatically generates an even trigger that tells engineers in the company to take action, so it's an essential feature of AppDynamics Server Monitoring.

Another valuable feature of the tool is end-to-end monitoring, which means if you need to debug, you can go transaction by transaction, where the issue lies, and how it's linked. For example, if it's a low-performance issue, you can look into it more through AppDynamics Server Monitoring in terms of which area takes too much time to execute. You can also see the SQL queries and the kind of query going on through the tool.

An area for improvement in AppDynamics Server Monitoring is integration; in particular, it needs a better way to integrate with custom applications such as Siebel CRM. Right now, it's challenging to integrate AppDynamics Server Monitoring with Siebel CRM because it sometimes gives an error and cannot integrate properly.

I'd like to see more details about each issue in the next release of AppDynamics Server Monitoring. For example, there's a server issue, and my team wants to identify the response time over SQL, but that detail is lacking. If AppDynamics could add slow query logs to AppDynamics Server Monitoring, that would be good.

Another feature I'd like the tool to have is the segregation of requests based on user sessions, for example, having a session ID, so it's easier to identify which session has an issue and needs solving and information on any transaction performed for that particular session. This feature would make integration in AppDynamics Server Monitoring easier.

I've been using AppDynamics Server Monitoring for almost eight years now.

AppDynamics Server Monitoring is a stable product.

AppDynamics Server Monitoring is a scalable product.

The technical support team for AppDynamics Server Monitoring is responsive and knowledgeable, so I like the support provided. Sometimes, it just takes time for the support team to solve custom application issues because that requires looking into the custom application details, the error behind the application, where's the plug to integrate, how to use the interface, etc.

My team contacts support every day. My team is happy with the support, but the only room for improvement is the time it takes for the AppDynamics Server Monitoring technical support team to resolve the issue. It could be faster because my team has set deadlines for integrating and making custom applications work.

I'd give AppDynamics Server Monitoring technical support a four out of five. The response time is good, but the resolution time needs improvement.

My team did a POC with Datadog. AppDynamics Server Monitoring is one of the best tools because it instantly gives you integration details, and you can integrate it more quickly than other solutions. For example, integrating Datadog took a lot longer because it required more steps and more levels to reach to complete the integration.

Initially, the setup process for AppDynamics Server Monitoring was straightforward. It was pretty easy, but when you go deeper into end-to-end monitoring, for example, it gets a little complicated because you need to integrate with your JDK and Java applications and pass on the logs. Setting up the RAM and the initial setup of AppDynamics Server Monitoring, it's easy, but as you go deeper, then it becomes complex.

I'm rating the initial setup for AppDynamics Server Monitoring as five on a scale of one to five because it was pretty easy.

We set up AppDynamics Server Monitoring in-house.

I cannot give information on the pricing for AppDynamics Server Monitoring because I'm not involved. I'm on the integration and technical side.

AppDynamics Server Monitoring has a lot of competitors in the market, but I evaluated Datadog.

I'm using a cloud product from AppDynamics for end-to-end monitoring called AppDynamics Server Monitoring.

Maintenance for AppDynamics Server Monitoring happens monthly. A team of five people does the patching for it.

A team of eight people works on AppDynamics Server Monitoring in terms of the initial integration, then another team will take charge, so I'm unable to give the exact number of users of the tool within the company.

My rating for AppDynamics Server Monitoring is nine out of ten because it's a good tool and only has minor areas for improvement.

Our use case depends on whether the client has revenue on their primary revenue-generating websites. For example, we previously implemented for Aviva Financial, and their primary revenue-generating website was their Aviva website. They primarily do home, medical, motor, and car insurance and use this solution to download insurance quotes. This solution is also used to monitor the end-user activity, website speed, product details and quotes.

We use the solution for end-user performance monitoring to monitor customers' browsers, like Chrome, Safari and Internet Explorer. So we're able to get details, and each transaction gets monitored, and the information gets captured and presented to management.

The management observes the end-user activity, which helps get quotes signed and monitor the payment system gateways.

It has a lot of features, and it provides a lot of data, so it helps businesses identify their user base, business parameters and key business metrics.

The solution is very scalable, and you can get the performance data from the end users. So it provides a proper way to analyze data from different regions. Most of the users download the data, which helps them understand the business strengths and monitor traffic from each region and maximum users.

A problem with App Dynamics is that they do not have robust documentation, making it difficult for start-up organizations who may need guidance. In addition, their documentation is complex and not easy to understand.

Another problem with AppDynamics is the agents of division. There is no central distribution system to update all the endpoints, so we need patch mechanism updates to do those activities. It is cumbersome, and it's not easy, so they lag in that area.

We have been using this solution for the past six months. It's a SaaS product only, and AppDynamics is according to the agent version. It is on cloud.

The initial setup was very easy. Deployment depends on how many applications you need to monitor. Initial data collection can take up to two to three weeks. Then, like any end-user application, it will be implemented in a test environment. Once the test environment is a success, it moves to production, which takes one to two months.

The support and management team primarily have access to the data, and we collect the story at the back end. For example, we do this for Aviva, which has an approximately 300,000 user base. So the information on whoever visits Aviva's website is passed on to AppDynamics Browser Real-User Monitoring.

They have licenses. Technically, AppDynamics Browser Real-User Monitoring is a Cisco product. When using this application, we need to install the agents on each server, and there is a transaction cost. End-user monitoring requires purchasing millions of transaction licenses, but infrastructure monitoring costs are based on the agent. So everything is licensed, and it's a costly solution.

I rate this solution a seven out of ten. We decided to use this solution because they are market leaders. Appdynamics and Dynatrace are the main application performance monitoring solutions and have been for the last five to six years.

I would recommend this solution. First, you need to analyze multiple tools in the market based on your requirements. For example, if you need an enterprise monitoring system, go for AppDynamics or Dynatrace, but if you have fewer applications, you can choose other end-user monitoring solutions like Site24x7.