Splunk AppDynamics Reviews

System monitoring and real user monitoring were the two domains in which the product was used in my company.

AppDynamics Mobile Real-User Monitoring was a tool directly used by my company's client. I have no answer if you ask me why my company's client decided to use the tool. My company's client used the tool to monitor servers in their entire business process, including some servers, databases, clusters, mobile users, and for different services.

The most valuable feature of the solution is its GUI. With the product's GUI, one doesn't have to check for details since one can see the entire business flow in one go. At a glance, you can understand where your business flow breaks since the tool's entire GUI is pretty good. Apart from that, the auto-remediation in the tool helps if the CPU or server is getting exhausted by indicating the files that should be deleted. Auto-remediation and GUI are two good features of the product.

Though I haven't explored AppDynamics Mobile Real-User Monitoring a lot, considering the way the setup of the product, I did not understand certain concepts. The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options. When it comes to complex environments, the best thing you would like is that the setup should be fairly easy. The product's setup phase is a bit tricky and needs improvement, especially depending on the server environment since the product has a specific file format and a specific configuration form.

I have been using AppDynamics Mobile Real-User Monitoring for six months. I am just an end-user of the solution.

It is a stable solution.

Adding users directly to the solution was okay, and I did not face any issues with it.

For one of my projects, less than 150 employees in the company were using AppDynamics Mobile Real-User Monitoring.

The solution's technical support was good. I rate the technical support a nine out of ten. I assume the solution's technical support was expensive. In my company, we were recommended not to reach out to support teams in a very quick or frequent manner.

Positive

The product's setup phase is a bit tricky.

The solution is deployed on-premises.

I believe there was probably an extra charge whenever I wanted to contact the support team.

I would say that if you have a good budget and want a good and interactive tool where you don't have to do a lot of integrations, then you can go ahead with AppDynamics Mobile Real-User Monitoring. If you are tight on budget, considering before buying it is important since the number of users who can use it depends on the licenses. It takes quite a lot to exchange the license and all regarding the tool.

I like the product's GUI since you don't have to put in much effort to see where exactly my process is broken, and you can easily see how many users are using it in real time. The product allows you to check the way it works. Providing alerts to users is really fast in the product, and you have multiple options to receive alerts, like email, mobile messages, or automated voice calls. I can't give the product a ten out of ten rating because if you are stuck somewhere, then getting support to assist you with configuration or with other situations can be a little tricky.

Overall, I rate the solution a nine out of ten.

Because AppDynamics sells this as end-to-end visibility, there are no use cases in the databases. Use case applied to AppDynamics Brower Real-User Monitoring can be applied here as well. If the user experiences latency on its request, it's most likely because the database is effectively queuing the request. The same scenarios can apply.

The performance of AppDynamics Database Monitoring is good, I have not had any complaints.

AppDynamics Database Monitoring is straightforward, there is not a lot to it, it either monitors or it doesn't.

One of the key features that are missing is the ability to manage users centrally, which is a real pain when it does not happen. That is a feature that their main competitor has had for quite some time. I'm surprised they don't have it already.

I believe they need to increase their level of visibility in the infrastructure, particularly in the infrastructure monitoring section, which currently lacks visibility.

The license model is a bit complex. They should make it a little bit easier, which I believe they will do in the next quarter, or in the next two quarters. I also dislike it because it is based on CPU, which will increase the cost of deployment and licensing. They currently have a complex model and charge on a per-node basis. They plan to change this in the future to make it less complicated, but it will be more expensive because it will be done on a CPU basis rather than a node basis. And this is not good. I deducted one point for that.

We have been providing AppDynamics Database Monitoring for six years.

It is deployed both on the cloud, and on-premises.

The stability of AppDynamics Database Monitoring is fine.

The initial setup is straightforward.

The time it takes to deploy an agent varies depending on the customer and the application, but it can take up to 15 minutes.

The licensing scheme is very complex. They need to make it easier.

AppDynamics is a good tool that offers excellent out-of-the-box dashboards and application topology. Even for their competitors, their current technology is unrivaled in these two areas. 

I would rate AppDynamics Database Monitoring an eight out of ten.

We use this solution to monitor our core application's performance, to know what transaction is running an error on transactions in these applications. We are based in Egypt and are customers of AppDynamics. I'm the deputy general manager of the company. 

The solution provides good overall application performance and transaction errors which reflect backend health. It's a user-friendly product and very powerful. It offers good performance and features. 

AppDynamics is very expensive, if it were a little cheaper it would be more attractive to clients. The company has decided not to add any new features to the on-prem version which affects our monitoring work. Because of the nature of our business, we can only deploy the solution on-prem and so we're now at a disadvantage.

The solution is stable. 

The solution is scalable.

Customer support has a local presence in Egypt. They are very responsive and provide a good service. 

I prefer AppDynamics to the CA or Broadcom applications which I've previously used. AppDynamics is very easy to use whereas ABM was quite difficult. When it comes to technical data collection, they're both very good. Maybe CA ABM can collect more data, but when it comes to the presentation layer and ease of use, AppDynamics is much better. 

The initial setup is easy. 

Licensing is by subscription and AppDynamics is expensive but I believe its main competitors such as Dynatrace, are also expensive.

I recommend this product but am a little concerned for the future given that they are no longer adding new features to the on-prem version. For now, they're supporting the on-prem version and they're releasing security batches, but no new features. It might be worth waiting to see what they decide, it could be that they will move to a cloud-only version. 

I rate this solution nine out of 10. 

We are monitoring lots of different databases with AppDynamics Database Monitoring, such as Couchbase, SAP HANA, DB2, Oracle, MySQL, MongoDB, and Postgres. 

In Turkey, most companies push their workers to work with the on-prem side because the government regulation is very strict. So 97% of my customers are working on the on-prem side, although we have three accounts working with the SaaS solution.

The most profitable benefit of this solution is that it reduces the mean time to resolution, which is very important for solving extraordinary problems. With AppDynamics Database Monitoring, problems are easy to understand and pinpoint, significantly reducing operational costs.

The most beneficial feature is the ability to correlate different metrics from the core APM to the database. You can fully see lots of different views of the pages. You can also measure each database query historically and see the reaction of your business transactions on the database side. 

AppDynamics Database Monitoring provides a single view of the problem and helps identify the guilty database query, which is unique compared to other solutions.

Based on my experience, some databases like Couchbase, PostgreSQL, and MongoDB require a little bit of enhancement as they are newer and not as widely used as other databases. The limitations are often due to the vendors not supplying all the profiling features to AppDynamics.

I guess we have been using it for more than 11 years.

I can give the stability of the solution a ten out of ten. It is very stable.

The scalability of the solution is also ten out of ten.

Customer service and support are good. The quality has been affected recently due to the company's acquisition by Splunk, causing some workers to leave and new ones to join. Hence, I would rate it an eight out of ten.

Positive

The initial setup is very straightforward and takes only two or three minutes to install a collector on an independent computer. After installation, you can use the collector on up to a hundred different database instances. No other installation is needed.

With the mean time to resolution reduction provided by AppDynamics Database Monitoring, it greatly reduces operational costs, thus offering a good ROI.

The price is not cheap, however, considering the benefits and the price ratio, I would rate it nine out of ten.

This is really a unique solution. If you want to monitor both the application and database sides, there is no other solution like this in the market. Most products offer only database solutions, yet AppDynamics combines both APM and independent database monitoring.

We use this solution to monitor the response time in CPU and usage and for URL monitoring.

I find troubleshooting is quicker because we can drill down into the end points and see which endpoints are getting critical. Visibility-wise, the micro details are easy to find. 

I have been using this solution for four years. 

This is a stable solution. 

This is a scalable solution. 

Support for this solution is good but communication could be improved.

I have previously used SolarWinds. Compared to that, I find AppDynamics better.

The initial setup is straightforward. 

This solution is expensive.

We use AppDynamics in our company. I am the IT product manager, who is responsible for the design of the solution.

We use this solution for application performance monitoring, byte code injection, and user experience monitoring, infrastructure, and database performance monitoring.

In 2014 and 2015, AppDynamics was one of the best products on the market.

The AppDynamtics on-premises platform is immature, and it does not scale.

They need to improve the consolidation of agents for the agent's installation process. 

We would like to see one single agent to be installed and not multiple agents.

We have been using AppDynamics since 2015.

It's stable, but it could be better.

Scalability is poor to medium. It's an area that needs some improvement.

We have 3,000 users in our organization 

Technical support is average and they could be improved.

The initial setup on-premises was rather complex.

For a new release upgrade, it can take up to two months to deploy.

I completed the installation with my team.

We have an engineering team of four people, and a support team of ten people.

We do not have any issues with the price.

I would recommend this solution depending on what the use case is. If you want the latest, state of the art, including cloud-native monitoring and docker containers, I would recommend Kubernetes.

I would rate AppDynamics a six out of ten.

We are using this solution for performance testing and transaction tracing.

The most valuable feature is the flow map.

It's easy to use, and the instrumentation is also good.

The alerting mechanism is very good.

I am a monitoring administrator and one of the biggest issues is that it doesn't have a large environment for support. We work in a large environment with nine to ten separate controllers in different processes.

We can configure but it cannot synchronize the data, so it has to be done manually.

I felt that it's a bit complicated on the administration side.

I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have. That would be very helpful.

I have been working with AppDynamics for approximately two years.

There are limitations in the metrics collection. It is filling up the disk space.

Technical support is good.

The initial setup is straightforward.

We completed the installation ourselves.

Pricing is handled by another team.

Definitely, I would recommend this solution for others who are interested in using it for the alerting mechanism. Also, if they wanted to have more clarity regarding the application and the transactions that are stored, this product works well.

I would rate this solution an eight out of ten.

The most valuable feature is the one that enables you to have visibility into the end-users journey.

I also like the session monitoring feature. 

After 4.4 to 4.5, there were huge improvements in the interface.

AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine.

I have been using it for five years. 

It's very stable. I have used AppyDyanics for around five years and I installed it for around 100 customers and I never had any issues. It's very stable. 

One of the biggest finance companies in Turkey has around 4.5 million end-users. There are around 100,000 users who use their mobile application and there's no negative effect on the controller and customer app side. 

I have contacted technical support, level three. We also contacted their development team.

The main difference between this solution and Dynatrace is that Dynatrace uses web server agents. AppDyanmics we don't need to install any agents to collect browser metrics.

Some customers would say that it's hard to deploy the AppyDynamics site but AppDynamics is more flexible and configurable. Most of customer browser apps can crash or facing issue with Automatic injection method which is provided by DT web server agents 

We work with around 20 different banks. We deploy the browser solution with manual injection but for some well-known products, we use an automatic injection. We use three different methodologies for the deployment injection because we have big customers.

The initial setup is very easy, not complex. 

We currently only count the pages. We measured around 10 million pages in a year which is equal to one agent, one license. But nowadays a single page application is very popular. So AppDynamics has some kind of iframe where we counted 50 million pages which we can say equals one agent, one license.

It could be a disadvantage between this and Dynatrace because it has session-based counting. It gives the customers an advantage.

You should focus on the simplicity. Products should be simple and flexible. AppDyanamics is flexible to configure a user's monitoring site. If you want it to be plug and play, then you should go with Dynatrace or New Relic but if you want a flexible solution with good configuration options with "Business IQ" then go with AppDynamics. You can measure the business data at the beginning of the end-user transaction.

I would rate it a nine out of ten. No solution is perfect. It has room for improvement. Every product needs to improve