I use AppDynamics since all of our company's servers, applications, and services are configured with AppDynamics. In case of unavailability or when the servers go down, we log into AppDynamics in our company to check our CPU memory and file system utilization. AppDynamics helps our company understand the availability status of the servers and figure out when the server went down or came up while trying to find any HTTP errors.
Senior consultant specialist-ITID at a financial services firm with 5,001-10,000 employees
A very easy-to-use and easy-to-implement that provides great stability along with good technical support
Pros and Cons
- "The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement...It is a very stable solution."
- "The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time."
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement while configuring it with any server. The product also offers a role-based login, providing role-based access, including operator- or admin-level access. It is very easy to assign roles in AppDynamics.
What needs improvement?
The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time. The aforementioned area can be considered for improvement.
AppDynamics needs to focus on its integration capabilities with cloud-based solutions. Some new features are being introduced in AppDynamics, including some DevOps tools, allowing a person to integrate AppDynamics with DevOps tools, like Docker Kubernetes and other cloud-based tools.
For how long have I used the solution?
I have been using AppDynamics for three years. My company is a customer of the solution.
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What do I think about the stability of the solution?
It is a very stable solution.
What do I think about the scalability of the solution?
Currently, we are using AppDynamics on VMs and not on the cloud, so scalability is a bit tough because there will be a need for licenses, and we will have to get into the installation phase again in our company. The agents must be installed in all the servers for the product's installation, making it a bit complex.
AppDynamics has around 1,000 users in my company.
How are customer service and support?
The solution's technical support is good. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In my company, I have worked with Datadog. AppDynamics is better than the other solutions I have worked with in the past since AppDynamics can be easily installed, configurations are easy, scalability is easy, and most users use it very smoothly owing to its stability. The only area where AppDynamics lacks is its ability to integrate with other tools.
How was the initial setup?
The installation phase of AppDynamics is very easy.
The installation of AppDynamics took a week.
A team of 20 people is required to manage the deployment phase of AppDynamics.
What's my experience with pricing, setup cost, and licensing?
Price-wise, AppDynamics is a cheap product compared to other tools in the market, like Splunk and Datadog.
Yearly payments have to be made toward the licensing costs of the solution. The solution has no additional costs apart from the licensing costs.
What other advice do I have?
The maintenance of AppDynamics is very easy since you can easily implement the patches and upgrade the solution. Around 20 people in my company are involved in the maintenance of AppDynamics.
AppDynamics is an excellent tool for any data center operations or services to monitor while providing good features like alerting capabilities. I recommend the solution to those planning to use it.
I rate the overall solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Head of Technology and Services at arwentech
Helps users monitor the performance and see if there are any delays that occur in the databases
Pros and Cons
- "The product's initial setup phase is easy since a separate machine is required, and it is not directly installed on a database as it is a type of proxy."
- "The tool is expensive."
What needs improvement?
The tool provides more insights, but maybe if in the recommendation section, we can use some AI tool for the optimization of the database, then it would be helpful.
With AI, it would be good if the tool could help us with the database optimization part. If my company can get product support, it would be great since the tool has the ability to make predictions based on the database performance that something may be going wrong and notify us of the precautions to be taken.
For how long have I used the solution?
I have been using AppDynamics Database Monitoring for two years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a nine out of ten.
The tool is used by four to five people.
How are customer service and support?
Whenever my company interacted with the solution's technical support or engineers, we had a better experience compared to the ones we had with other tools. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's initial setup phase is easy since a separate machine is required, and it is not directly installed on a database as it is a type of proxy. We collect the logs, which is a model that is pretty easy to handle.
The solution is deployed on an on-premises model.
The solution can be deployed in a day or two.
What was our ROI?
Cost saving in terms of not an HR-based perspective, but I know that some performance improvements are there. The tool helps in overall cost optimization. Maybe we are not making decisions to increase the database and its resources. Once we know that there are some performance issues, then we can fine-tune the tool and save on the costs. The costs for my company have been reduced by 15 to 20 percent using the solution.
What's my experience with pricing, setup cost, and licensing?
The tool is expensive. If one is expensive and ten is low price, I rate the product price as seven out of ten.
What other advice do I have?
I know about two products. AppDynamics Transaction Analytics was already a part of AppDynamics solution when my company bought it with an enterprise-level licensing, so it provides some business analytics dashboards. The other product I use is not related to analytics, so I didn't use it much.
In terms of optimizing our company's data operations, the tool provides insights on whether there are any challenges in databases or if there is something related to queries, which is helpful. One can monitor the performance and see if there are any delays that occur in the databases when we are dealing with the queries, and it helps to find out what the issues are.
I don't know what the features of the tool are for performance analysis, but when any application generates codes to extract particular information from a database, it sometimes gets stuck on some queries. At the query level, monitoring and providing more insights are beneficial.
A scenario where the real-time monitoring aspect of AppDynamics was crucial for our team was when we were adding a new application and testing it with our production environment or in the UAT; the tool was helpful because we could fine-tune the application and optimize it. If there are certain issues, we can easily identify such issues with the tool, especially when adding a new application since the product helps a lot.
Speaking about how the alerting system in AppDynamics helps in preventing potential database issues, I can say that from my observation, if there is some problem at a certain point in time, we get alerts, but I am not sure if prevention to help us identify issues is available or not in the tool. It would be good if we can identify the issues before it affects our company. There are some slow performance areas that need to be identified.
My company often takes care of the maintenance of the tool. One engineer can maintain the tool.
I recommend the tool to others.
I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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VP - Business Excellence at Tata Consultancy
Is easy to deploy, has excellent support, and is highly scalable
Pros and Cons
- "Data monitoring is the most valuable feature."
- "I would like the solution to be more customizable to meet our client's requirements."
What is our primary use case?
We use AppDynamics Database Monitoring to identify high spikes in critical data, which helps us better understand when applications stop responding or are not responding well.
The solution can be deployed on-premises or in the cloud.
What is most valuable?
Data monitoring is the most valuable feature.
What needs improvement?
The price of the solution has room for improvement.
I would like the solution to be more customizable to meet our client's requirements.
For how long have I used the solution?
I have been using AppDynamics Database Monitoring for two years.
What do I think about the stability of the solution?
I give the stability of AppDynamics Database Monitoring an eight out of ten.
What do I think about the scalability of the solution?
I give the scalability of AppDynamics Database Monitoring a nine out of ten.
How are customer service and support?
The technical support is excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. The deployment takes two weeks and requires one architect and one developer.
What about the implementation team?
We implement the solution for our clients.
What's my experience with pricing, setup cost, and licensing?
The pricing is average. I give the price a five out of ten.
The license is paid on an annual basis.
What other advice do I have?
I give AppDynamics Database Monitoring a ten out of ten.
We require five people to maintain the solution.
AppDynamics Database Monitoring only requires users to have a basic understanding of databases.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant
Officer IT data processing at Stanbic Bank Ghana, Ltd.
An excellent application to monitor transactions and keep track of data analytics
Pros and Cons
- "I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions."
- "Regarding Search Guard functionality, there is room for improvement."
What is our primary use case?
We use the solution to monitor transactions and to keep track of, like, data analytics.
What is most valuable?
I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions. So, it shows us the transactions that are coming in, outgoing transactions, and field transactions. So, we had the freedom to customize, and I think that was priceless.
What needs improvement?
Regarding Search Guard functionality, there is room for improvement. Also, I think it was pretty good for the area I used.
For how long have I used the solution?
I have experience with AppDynamics.
What do I think about the stability of the solution?
I rate the solution's stability as a ten out of ten because it is a very stable platform.
What do I think about the scalability of the solution?
It was scalable on other platforms where we needed to buy licenses because we simply had to customize it again to accommodate whatever we were adding. We didn't use it much since many users weren't using it. It was just for the IT and executive personnel who wanted to view the dashboard. Yeah. So, it was quite easy. Up to 200 users were using the solution.
How was the initial setup?
The initial setup was quite easy because we were given an option or leverage to ask AppDynamics to send staff members over for training. After that training, they were able to come back and deploy the solution for us. So, the process was quite easy, and they were also offering support. For deployment, we prefer to deploy it on-premises. So, we have it in our DR and production environment. The deployment process didn't take long since it was done by AppDynamics' team, which is quite a big institution.
What about the implementation team?
We did the implementation ourselves, but we had their support virtually.
What was our ROI?
I have experienced an ROI using the solution. So, AppDynamics provides us with details to have a live view of our transactions, especially whenever we're having failures, during which we have a live view of it provided by the monitoring guys. We link it to our MySQL so we can query what transactions are failing or what error they are getting. So we know what the customers are facing from the comfort of our offices. The solution was worth the money.
What's my experience with pricing, setup cost, and licensing?
There were no added costs in addition to the standard licensing fees.
What other advice do I have?
Since it is an excellent application, I rate the solution a ten out of ten. I would suggest others use the products and just make sure that they get in touch with the administrator of AppDynamics so that they can devote their time and energy to learning about it so that they can at least administer the platform properly.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director, SRE at Loblaw Companies Limited
Good monitoring tool with a straightforward setup, but the industry is shifting to newer cloud-native apps
Pros and Cons
- "Setting up the monitoring agents was straightforward."
- "Things are being done differently in the industry now, and many of these problems are being solved with cloud databases."
How has it helped my organization?
AppDynamics has been decommissioned over time for the newer cloud-native apps, and we have been using more apps. We primarily use a Google native holistic monitoring tool for tracing, capturing, log aggregation, annual infrastructure, and server monitoring. As our applications get modernized over time, we reassess our need to have various monitoring tools. To some extent, cloud-native tools solve a lot of these problems. When we are on-premises, we solve these problems with AppDynamics but things are being done differently in the industry now, and many of these problems are being solved with cloud databases.
For how long have I used the solution?
We have been using this solution for five to six years. We have a hybrid model, and in the past, we tried to take these tools to cloud, but it was not well suited for our use cases. We were slowly and gradually trying to eliminate legacy items used on-premises.
What do I think about the stability of the solution?
It is a stable solution, but nothing is a hundred percent perfect, and there is always room for improvement.
What do I think about the scalability of the solution?
We have a hosted application set up concerning the AppDynamics controller, and we don't have any scalability issues. We never even moved to the SAS-based model for AppDynamics, and we have our own hosted environment.
How was the initial setup?
Setting up the monitoring agents was straightforward, and there was no hassle. I don't believe it requires a lot of maintenance.
What's my experience with pricing, setup cost, and licensing?
I am not privy to details around the software product pricing, but if I compare AppDynamics Server Monitoring with JVM-based applications, it is a pretty good tool. Even compared to legacy apps such as .NET and ASP.net, AppDynamics is the right choice.
What other advice do I have?
I rate this solution a seven out of ten. However, we currently lack distributed tracing, and we want to implement it going forward.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager at Bank of America
Tech stack visualization solution used for performance and transaction trace monitoring
Pros and Cons
- "It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies."
- "The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved."
What is our primary use case?
We use it for performance and transaction trace monitoring. We use it for .Net and the JVM-related work. We look at all the heat maps and the Garbage Collection to see if there are any failures.
What is most valuable?
It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies.
What needs improvement?
The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved. If one goes down, the other should pick up automatically. When we patch one data center, the other primary or secondary center needs to be manually started. We need to do a manual sync between the database and the AppDynamics applications.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
This is a stable solution. The only drawback is that it is not a cluster environment and it doesn't have hot-hot features.
What do I think about the scalability of the solution?
This is a scalable solution but we would like more options to hold more licenses. Right now we have 30,000 agents using this solution.
How are customer service and support?
The technical support for this solution is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before AppDynamics we used a product called BlueStripe that was acquired by Microsoft.
How was the initial setup?
The initial setup of this solution is straightforward. The deployment is also straightforward because we used some of the provisioning tools to package the software and distribute it. Creating dashboards and fine-tuning JVMs took some time.
What was our ROI?
This solution has really helped us to improve some of the performance of the JVMs at an early point in coding.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Straightforward, performs well, and is easy to install
Pros and Cons
- "AppDynamics is a good tool that offers excellent out-of-the-box dashboards and application topology."
- "I believe they need to increase their level of visibility in the infrastructure, particularly in the infrastructure monitoring section, which currently lacks visibility."
What is our primary use case?
Because AppDynamics sells this as end-to-end visibility, there are no use cases in the databases. Use case applied to AppDynamics Brower Real-User Monitoring can be applied here as well. If the user experiences latency on its request, it's most likely because the database is effectively queuing the request. The same scenarios can apply.
What is most valuable?
The performance of AppDynamics Database Monitoring is good, I have not had any complaints.
AppDynamics Database Monitoring is straightforward, there is not a lot to it, it either monitors or it doesn't.
What needs improvement?
One of the key features that are missing is the ability to manage users centrally, which is a real pain when it does not happen. That is a feature that their main competitor has had for quite some time. I'm surprised they don't have it already.
I believe they need to increase their level of visibility in the infrastructure, particularly in the infrastructure monitoring section, which currently lacks visibility.
The license model is a bit complex. They should make it a little bit easier, which I believe they will do in the next quarter, or in the next two quarters. I also dislike it because it is based on CPU, which will increase the cost of deployment and licensing. They currently have a complex model and charge on a per-node basis. They plan to change this in the future to make it less complicated, but it will be more expensive because it will be done on a CPU basis rather than a node basis. And this is not good. I deducted one point for that.
For how long have I used the solution?
We have been providing AppDynamics Database Monitoring for six years.
It is deployed both on the cloud, and on-premises.
What do I think about the stability of the solution?
The stability of AppDynamics Database Monitoring is fine.
How was the initial setup?
The initial setup is straightforward.
The time it takes to deploy an agent varies depending on the customer and the application, but it can take up to 15 minutes.
What's my experience with pricing, setup cost, and licensing?
The licensing scheme is very complex. They need to make it easier.
What other advice do I have?
AppDynamics is a good tool that offers excellent out-of-the-box dashboards and application topology. Even for their competitors, their current technology is unrivaled in these two areas.
I would rate AppDynamics Database Monitoring an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
TechOPS Division Manager at Onotio Teknoloji
A monitoring solution that enables enables you to observe and visualize your full technology stack, from database and server to cloud-native and hybrid environments
Pros and Cons
- "If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily."
What is our primary use case?
Our primary use case is to comprehend infrastructure challenges when facing performance issues, we can easily correlate them to the hosting infrastructure for the application. Over the past two decades, the shift from physical servers to VMs has led to various infrastructure problems, such as shared resources like disk space, CPU, and memory, causing slowdowns. Customers often seek to determine whether the issue lies in the infrastructure's server side. Additionally, with the transition from VMs to container-based solutions, measuring metrics like CPU, memory, or disk usage in these dynamic container environments becomes challenging. Customers rely on this solution to gain insights into these complexities.
What is most valuable?
When compared to its major competitor, Dynatrace, AppDynamics stands out by providing dynamic learning capabilities for infrastructure and server metrics. Unlike Dynatrace, AppDynamics enables dynamic baselining for all server metrics, such as CPU and memory. This allows customers to establish patterns, like CPU trends every Wednesday from 9 to 11 AM, and set dynamic baselines accordingly. With this feature, alerts can be triggered based on deviations from the dynamic baseline rules. This capability is distinctive, as other APM solutions and monitoring tools lack dynamic baselining options for infrastructure visibility.
What needs improvement?
If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily.
For how long have I used the solution?
I have been using AppDynamics Server Monitoring recently.
What do I think about the stability of the solution?
It is very stable and I would rate it 9 out of 10.
What do I think about the scalability of the solution?
It is very scalable and I would rate it 10 out of 10.
How was the initial setup?
It's very easy.It takes couple of minutes only.
What's my experience with pricing, setup cost, and licensing?
It's true; it's not an inexpensive solution. Dynatrace and AppDynamics are consistently on the pricier side. However, when comparing with other solutions like Datadog or New Relic, it becomes apparent that they are significantly more affordable. The pricing may seem high at the list or discounted level, but what truly matters is the business value assessment. After completing this assessment, customers often recognize the value proposition and find the cost justified.
What other advice do I have?
In all honesty, APM solutions, including AppDynamics, tend to be expensive, and they may have fewer features compared to other legacy monitoring solutions. I typically advise against using AppDynamics or similar APM solutions solely for server monitoring due to their cost and potential limitations. To maximize usefulness, it's crucial to complement these solutions with other monitoring tools and features.
I would rate it 9 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer:

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