Splunk AppDynamics Reviews

We are monitoring lots of different databases with AppDynamics Database Monitoring, such as Couchbase, SAP HANA, DB2, Oracle, MySQL, MongoDB, and Postgres. 

In Turkey, most companies push their workers to work with the on-prem side because the government regulation is very strict. So 97% of my customers are working on the on-prem side, although we have three accounts working with the SaaS solution.

The most profitable benefit of this solution is that it reduces the mean time to resolution, which is very important for solving extraordinary problems. With AppDynamics Database Monitoring, problems are easy to understand and pinpoint, significantly reducing operational costs.

The most beneficial feature is the ability to correlate different metrics from the core APM to the database. You can fully see lots of different views of the pages. You can also measure each database query historically and see the reaction of your business transactions on the database side. 

AppDynamics Database Monitoring provides a single view of the problem and helps identify the guilty database query, which is unique compared to other solutions.

Based on my experience, some databases like Couchbase, PostgreSQL, and MongoDB require a little bit of enhancement as they are newer and not as widely used as other databases. The limitations are often due to the vendors not supplying all the profiling features to AppDynamics.

I guess we have been using it for more than 11 years.

I can give the stability of the solution a ten out of ten. It is very stable.

The scalability of the solution is also ten out of ten.

Customer service and support are good. The quality has been affected recently due to the company's acquisition by Splunk, causing some workers to leave and new ones to join. Hence, I would rate it an eight out of ten.

Positive

The initial setup is very straightforward and takes only two or three minutes to install a collector on an independent computer. After installation, you can use the collector on up to a hundred different database instances. No other installation is needed.

With the mean time to resolution reduction provided by AppDynamics Database Monitoring, it greatly reduces operational costs, thus offering a good ROI.

The price is not cheap, however, considering the benefits and the price ratio, I would rate it nine out of ten.

This is really a unique solution. If you want to monitor both the application and database sides, there is no other solution like this in the market. Most products offer only database solutions, yet AppDynamics combines both APM and independent database monitoring.

There are certain limitations with the agents in the solution. For some applications, AppDynamics Server Monitoring provides agents only for Linux-based machines.

When our organization deals with environments where only Windows-based applications are running, we face challenges using AppDynamics Server Monitoring. Some community-based agents are available with a solution that utilizes the CPU and memory of the hardware devices in excess. 

The vendor should make changes to support Windows-based applications or develop single agents to support all applications. Recently, a single agent feature was announced; if it's easy to use, then the solution will have an edge over others and simplify the deployment process. 

I have been using AppDynamics Server Monitoring for one or two years. 

I would rate the stability a nine out of ten. 

There are about 15 users of AppDynamics Server Monitoring in our organization. At our company, we try to avoid frequent or regular maintenance of the solution as it can disturb daily operations. I would rate the scalability a ten out of ten. If the deployed environment grows, there are no challenges in increasing the resources in the solution, hence the solution can be easily scaled. 

The tech support from the vendor is satisfying. I would rate the tech support an eight out of ten. 

Positive

There are some complexities in the initial deployment process of AppDynamics Server Monitoring. It's an agent-based solution, so there are different agents for varying apps, the compatibility of the agent with the app is not straightforward. When our company's team is installing the agents, they are facing some challenges related to agent compatibility and product performance. The main controller setup of the solution is comprehensible. 

The installation of AppDynamics Server Monitoring takes more than a week in total. The main controller can be installed within a day, but the agent installation for different applications takes around a week.  

The licensing cost is fairly high. I would rate the pricing an eight out of ten. There are no additional costs to the standard licensing fees for AppDynamics Server Monitoring. 

Customers of our company use the solution to monitor servers in digital banking, online banking applications and other financial entities. AppDynamics Server Monitoring is a user-friendly solution. The dashboard, flow providing maps of varying applications and the back-end calls are easy to understand in the solution. 

The alerting mechanism works satisfactorily and efficiently as other solutions. Notifications are provided in the dashboard, or they can also be sent to users via email or SMS by AppDynamics Server Monitoring, other solution don't have multiple alerting options. 

After implementing the solution, we haven't witnessed any operational cost reduction, but performance improvements have been identified. The solution has provided exceptional root cause analysis and technical solutions for problem identification and resolution. 

The correlation feature available with AppDynamics Server Monitoring is absent in other competitive solutions. The aforementioned feature helps evaluate the impact of one application's issues on the other, pinpoint the error location, and check the dependency between applications. Compared to the NMS, the APM can provide more information on user monitoring. 

Some security features and threat loophole identification features can be included in AppDynamics Server Monitoring by the vendor. As the solution also maintains baselining, it can take a proactive approach based on historical data to gain AI capabilities. If AI features are included, then AppDynamics Server Monitoring will probably be able to predict upcoming application failure by analyzing some metrics that have gone down. 

I would recommend AppDynamics Server Monitoring to other users due to its user-friendliness. A Competitor solution from Dynatrace provides almost the same features as AppDynamics Server Monitoring, but their dashboards and overall usability are quite complex. Many financial sector companies and government organizations often prefer an on-prem version, which is provided by AppDynamics Server Monitoring, but other solutions like Datadog are available as SaaS. I would rate AppDynamics Server Monitoring as nine out of ten. 

Our primary use case involves performance monitoring of applications. We use it when an application is deployed, and we need to monitor it from a performance testing standpoint and engineering standpoint.

The solution helps us with performance testing by enabling us to monitor applications. It is particularly useful in identifying and resolving bottlenecks quickly.

The drill-down feature that allows tracing the transaction down to the method level and identifying the specific method causing the problem is very useful. This feature enables faster resolution of issues. Additionally, the tool has good alerting capabilities and stability.

Improvements can be made in the area of AI integration. Dynatrace has its own AI-enabled agent, but AppDynamics does not seem to have a similar feature. This is an area that needs focus.

We have used the solution for about two years.

The stability of the solution is good, and no major glitches were observed.

The solution is easy to scale with no major limitations in terms of scalability. It has enough alerting capabilities to trigger alerts when it finds an issue.

There is good support available when needed.

Positive

The process of procurement was slightly tough, but we were not directly involved in the installation or initial setup.

Using AppDynamics provides a potential cost-avoidance benefit. It saves time in analyzing and fixing production issues, though it is not straightforward to quantify the direct savings.

Based on the features it provides, AppDynamics is comparatively cheaper than alternatives like Datadog or Dynatrace. The licensing model, from a cost standpoint, is reasonable.

We have compared AppDynamics with alternatives like Dynatrace, Datadog, and New Relic. When compared with Dynatrace, the process of procurement for AppDynamics seemed slightly tougher. Dynatrace was easier to obtain cost information for.

Focusing on the integration of AI capabilities should be a priority for AppDynamics to improve its offering. Additionally, there should be an easier procurement process. I'd rate the solution eight out of ten.

The solution effectively detects anomalies in the system.

The solution's most valuable features are its end-user monitoring and AI functionalities.

The solution's pricing could be improved and made more competitive.

I have been using AppDynamics Server Monitoring for four years.

I rate the solution’s stability an eight out of ten.

The solution is more suitable for enterprise businesses. Around 2,000 users use the solution in our organization.

I rate the solution’s scalability an eight out of ten.

The solution provides good and helpful technical support.

Positive

The solution's initial setup depends on the environment. Our deployment was challenging and took a while because our environment is a bit complex.

AppDynamics Server Monitoring is an expensive solution. The solution costs 5,000 per user.

Dynatrace is the solution's main competitor. We chose AppDynamics Server Monitoring because of its flexibility and ease of deployment.

The solution was deployed on the cloud for our organization. We use the solution's alerting system for server management, and it works fine. I would recommend the solution to other users.

Overall, I rate the solution an eight out of ten.

System monitoring and real user monitoring were the two domains in which the product was used in my company.

AppDynamics Mobile Real-User Monitoring was a tool directly used by my company's client. I have no answer if you ask me why my company's client decided to use the tool. My company's client used the tool to monitor servers in their entire business process, including some servers, databases, clusters, mobile users, and for different services.

The most valuable feature of the solution is its GUI. With the product's GUI, one doesn't have to check for details since one can see the entire business flow in one go. At a glance, you can understand where your business flow breaks since the tool's entire GUI is pretty good. Apart from that, the auto-remediation in the tool helps if the CPU or server is getting exhausted by indicating the files that should be deleted. Auto-remediation and GUI are two good features of the product.

Though I haven't explored AppDynamics Mobile Real-User Monitoring a lot, considering the way the setup of the product, I did not understand certain concepts. The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options. When it comes to complex environments, the best thing you would like is that the setup should be fairly easy. The product's setup phase is a bit tricky and needs improvement, especially depending on the server environment since the product has a specific file format and a specific configuration form.

I have been using AppDynamics Mobile Real-User Monitoring for six months. I am just an end-user of the solution.

It is a stable solution.

Adding users directly to the solution was okay, and I did not face any issues with it.

For one of my projects, less than 150 employees in the company were using AppDynamics Mobile Real-User Monitoring.

The solution's technical support was good. I rate the technical support a nine out of ten. I assume the solution's technical support was expensive. In my company, we were recommended not to reach out to support teams in a very quick or frequent manner.

Positive

The product's setup phase is a bit tricky.

The solution is deployed on-premises.

I believe there was probably an extra charge whenever I wanted to contact the support team.

I would say that if you have a good budget and want a good and interactive tool where you don't have to do a lot of integrations, then you can go ahead with AppDynamics Mobile Real-User Monitoring. If you are tight on budget, considering before buying it is important since the number of users who can use it depends on the licenses. It takes quite a lot to exchange the license and all regarding the tool.

I like the product's GUI since you don't have to put in much effort to see where exactly my process is broken, and you can easily see how many users are using it in real time. The product allows you to check the way it works. Providing alerts to users is really fast in the product, and you have multiple options to receive alerts, like email, mobile messages, or automated voice calls. I can't give the product a ten out of ten rating because if you are stuck somewhere, then getting support to assist you with configuration or with other situations can be a little tricky.

Overall, I rate the solution a nine out of ten.

AppDynamics is primarily used in our enterprise system management for application monitoring. We extensively use it to monitor end-user experience, including mobile applications. We want to ensure that our users have a seamless experience on our website and mobile app. We use AppDynamics to monitor all applications end to end, and it has been a valuable tool in our environment for identifying and resolving issues quickly.

The best features of AppDynamics would be the code application monitoring capabilities. There are no limitations to any specific application, and their support extends to all levels, including mainframe and custom applications. AppDynamics can also be used as a SaaS model, which is a key advantage.

One area for improvement is the MST model. It would be more helpful if it could be offered as a managed service provider model with more multi-tenancy and features.

The focus is still limited to application monitoring. However, in the next release, I want to see if it could be integrated with any other infrastructure monitoring tool or provide better deliverables in terms of absorbency layers; that would be a great option. I'm not sure how AppDynamics delivers that, and it's an approval delay. That use case will integrate with any monitoring tool to provide the absorbent layer; that is the better option, which I look forward to.

I have been using this solution for seven years.

I would rate stability a nine out of ten.

I would rate scalability an eight out of ten.

We used Dynatrace, which is also a performance monitoring solution. Dynatrace is similar to AppDynamics in terms of its capabilities. But Dynatrace is an expensive affair as compared to AppDynamics.

The initial setup is not complex. I would rate it a nine out of ten. The deployment depends on the use case. For example, taking one application will take hardly a week to cover the end to end.

The pricing of AppDynamics is a nine, with one being low and ten being high. It is high.

I would recommend using AppDynamics integrated with an infrastructure monitoring tool, and it will provide a better benefit.

Overall, I would rate AppDynamics a nine out of ten. From an overall product standpoint, AppDynamics has better sustainability in the market with continued support. They also have a roadmap for upcoming releases that aligns with all the monthly activities.

We analyze data for performance and availability, which is produced by servers, infrastructure and cloud. However, it's not sufficient to only use Dynatrace because it makes a lot of data. This data is interpreted by AppDynamics automatically with technical data to understand the business impact, thus improving productivity. In Europe, enterprises widely use SAP, and AppDynamics effectively supports this by monitoring the core IT environment and the services around SAP, like CRM, Salesforce, and logistics systems.

The alert mechanism in AppDynamics enhances server management tasks by using agents installed on each server. These agents capture numerous metrics, collaborate to describe specific transactions, and allow us to monitor each transaction based on user interactions. We can see where any transaction might falter in the SAP server, application server, or presentation database, helping us identify the exact point of failure or degradation in transaction time, extract anomaly detection, or pinpoint real failures in SAP or other applications. This mechanism is very similar to Dynatrace, but AppDynamics is currently the best option for SAP.

AppDynamics Server Monitoring lacks investment in new technologies like Kubernetes and cloud solutions. Dynatrace has received significant investment in these areas and is better suited for cloud-native applications. However, AppDynamics still holds value for traditional applications used in banks or larger companies.

I've worked with AppDynamics Server Monitoring for five to six years. My experience in monitoring systems started around 2020-2022, focusing on serviceability for SAP ERP environments.

Regarding stability, I would also rate it at nine out of ten as it is highly stable.

I'd rate the scalability of AppDynamics Server Monitoring at nine out of ten, indicating it's highly scalable.

AppDynamics Server Monitoring is deployed based on the organization's needs. For instance, installing it on a single server is better for a few clients for on-premises deployment. On the other hand, different solutions are available for cloud monitoring applications. The trend is shifting towards new paradigms like DevOps. AppDynamics adheres to these standards and can be used for both on-premises and cloud environments, depending on the specific requirements and business model of the organization. Maintenance requires a dedicated team, which can be extensive, especially in large organizations like banks.

I would rate my experience with the initial setup of AppDynamics as seven out of ten.

The return on investment with AppDynamics Server Monitoring has been significant in certain areas, especially for SAP environments. However, there hasn't been as much focus on the broader market due to their emphasis on cloud messaging applications. It ultimately depends on the customer's specific needs and how well the solution aligns with them.

The pricing for AppDynamics is expensive, but it is possible to negotiate special pricing through bids.

AppDynamics Server Monitoring is integrated into the infrastructure through agents installed on the servers, and it utilizes REST APIs for process control and integration with other solutions. In terms of AI usage, AppDynamics uses AI for anomaly detection and resource forecasting.

AppDynamics Server Monitoring is recommended, especially for SAP environments or cloud-native applications. However, the recommendation depends on the specific needs of the organization.

Overall, I would rate AppDynamics Server Monitoring as seven out of ten.

We use the product to monitor some of our critical systems. We started using the solution for application performance monitoring.

The product has the ability to drill down to the errors whenever we have issues.

The solution has performance issues after we deploy the agent.

I have been using the solution for about three years.

The product is stable.

The initial setup was easy.

The tool is expensive.

I recommend the solution to others. Overall, I rate the product a seven out of ten.