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Analyst Programmer at Québec Government
Real User
Shows all the front-end and back-end metrics, errors, and exceptions, and sends out alerts about errors
Pros and Cons
  • "The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."
  • "What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."

What is our primary use case?

We use AppDynamics Browser Real-User Monitoring to monitor the performance of applications. We use the solution to see the errors, snapshots, and exceptions in the backend and front end of our applications. We also use AppDynamics Browser Real-User Monitoring for frontend monitoring, end-user monitoring, checking the response time, and other frontend metrics. We also use the dashboard in AppDynamics Browser Real-User Monitoring and also use the solution for sending error or issue alerts to our clients.

What is most valuable?

The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution.

What needs improvement?

What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution.

Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility.

For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine.

Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution.

For how long have I used the solution?

I have about two years of experience with AppDynamics Browser Real-User Monitoring.

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What do I think about the stability of the solution?

AppDynamics Browser Real-User Monitoring is a stable solution.

What do I think about the scalability of the solution?

AppDynamics Browser Real-User Monitoring has good scalability.

How are customer service and support?

Support for AppDynamics Browser Real-User Monitoring is always available. My team does a lot of Webex with support. Whenever you have a problem with the solution, you can always contact support.

What's my experience with pricing, setup cost, and licensing?

As a developer, I have no idea about the pricing for AppDynamics Browser Real-User Monitoring. Another team is in charge of the licensing for the solution.

What other advice do I have?

Currently, AppDynamics Browser Real-User Monitoring is deployed on-premises, but my team is also testing its SaaS version.

My advice to anyone considering AppDynamics Browser Real-User Monitoring is that it's a very important product because you can use it to troubleshoot and detect errors in your applications.

I'm rating AppDynamics Browser Real-User Monitoring as ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Himanshu Sarda - PeerSpot reviewer
Solutions Architect at a consultancy with 10,001+ employees
Real User
Good tag and follow features and is easy to expand but is also quite expensive
Pros and Cons
  • "It's pretty stable."
  • "The initial setup is a bit complex."

What is our primary use case?

We were using an ID integration, and we were monitoring and using the EPM, et cetera. AppDynamics is able to provide us with in-depth insight into the bottlenecks in the system.

How has it helped my organization?

It allows us to understand what is causing latency in the system. Using AppDynamics, we can drill down to the code on which the bottleneck is seen, and the developers can fix the issues, increasing the overall application's performance.

What is most valuable?

The tag and follow aspects are very good. Basically, how the transaction is moving through various servers. We can see everything via a dashboard, a visual dashboard, that can showcase transactions.

It's pretty stable.

We can scale the solution as needed. 

What needs improvement?

We'd like to see features that could support IBM's Integration Bus. AppDynamics is unable to provide the details for all the flows in the system transaction flow. That component needs work.

The initial setup is a bit complex.

It was quite expensive.

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

We only really run into issues during the upgrade process. Other than that, it is stable and reliable. the performance is good, and there are no bugs or glitches. 

What do I think about the scalability of the solution?

It's a scalable product. If a company wants to expand, it can do so. 

We have between 150 and 200 users right now. We do not have plans to increase usage. 

How are customer service and support?

Technical support has been helpful in general. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using DynaRisk. However, it did not meet the needs of our use cases. 

How was the initial setup?

We found the initial setup to be a bit difficult. It's not perfectly straightforward. 

There are two or three people on hand that can handle deployment and maintenance tasks.

What about the implementation team?

We handled the setup ourselves in-house. We did not need any outside assistance.

What was our ROI?

We have not really noted any ROI.

What's my experience with pricing, setup cost, and licensing?

It's a very expensive product. Each of the licenses after this month for one server is around $9,000 or $10,000. Therefore, monitoring one server concerning analytics or server monitoring is pretty expensive.

What other advice do I have?

Before beginning, a new user should take time to understand the product. They need to analyze a few options and see which best fits their use case and go with that. There are many on the market to look at, including DynaRisk and DataDog.

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Salvatore Campana - PeerSpot reviewer
CEO & Founder at Xautomata
Real User
Top 5
Lacks investment in new technologies like Kubernetes, but has a good alert mechanism
Pros and Cons
  • "The alert mechanism in AppDynamics enhances server management tasks by using agents installed on each server."
  • "AppDynamics Server Monitoring lacks investment in new technologies like Kubernetes and cloud solutions."

What is our primary use case?

We analyze data for performance and availability, which is produced by servers, infrastructure and cloud. However, it's not sufficient to only use Dynatrace because it makes a lot of data. This data is interpreted by AppDynamics automatically with technical data to understand the business impact, thus improving productivity. In Europe, enterprises widely use SAP, and AppDynamics effectively supports this by monitoring the core IT environment and the services around SAP, like CRM, Salesforce, and logistics systems.

What is most valuable?

The alert mechanism in AppDynamics enhances server management tasks by using agents installed on each server. These agents capture numerous metrics, collaborate to describe specific transactions, and allow us to monitor each transaction based on user interactions. We can see where any transaction might falter in the SAP server, application server, or presentation database, helping us identify the exact point of failure or degradation in transaction time, extract anomaly detection, or pinpoint real failures in SAP or other applications. This mechanism is very similar to Dynatrace, but AppDynamics is currently the best option for SAP.

What needs improvement?

AppDynamics Server Monitoring lacks investment in new technologies like Kubernetes and cloud solutions. Dynatrace has received significant investment in these areas and is better suited for cloud-native applications. However, AppDynamics still holds value for traditional applications used in banks or larger companies.

For how long have I used the solution?

I've worked with AppDynamics Server Monitoring for five to six years. My experience in monitoring systems started around 2020-2022, focusing on serviceability for SAP ERP environments.

What do I think about the stability of the solution?

Regarding stability, I would also rate it at nine out of ten as it is highly stable.

What do I think about the scalability of the solution?

I'd rate the scalability of AppDynamics Server Monitoring at nine out of ten, indicating it's highly scalable.

How was the initial setup?

AppDynamics Server Monitoring is deployed based on the organization's needs. For instance, installing it on a single server is better for a few clients for on-premises deployment. On the other hand, different solutions are available for cloud monitoring applications. The trend is shifting towards new paradigms like DevOps. AppDynamics adheres to these standards and can be used for both on-premises and cloud environments, depending on the specific requirements and business model of the organization. Maintenance requires a dedicated team, which can be extensive, especially in large organizations like banks.

I would rate my experience with the initial setup of AppDynamics as seven out of ten.

What was our ROI?

The return on investment with AppDynamics Server Monitoring has been significant in certain areas, especially for SAP environments. However, there hasn't been as much focus on the broader market due to their emphasis on cloud messaging applications. It ultimately depends on the customer's specific needs and how well the solution aligns with them.

What's my experience with pricing, setup cost, and licensing?

The pricing for AppDynamics is expensive, but it is possible to negotiate special pricing through bids.

What other advice do I have?

AppDynamics Server Monitoring is integrated into the infrastructure through agents installed on the servers, and it utilizes REST APIs for process control and integration with other solutions. In terms of AI usage, AppDynamics uses AI for anomaly detection and resource forecasting.

AppDynamics Server Monitoring is recommended, especially for SAP environments or cloud-native applications. However, the recommendation depends on the specific needs of the organization.

Overall, I would rate AppDynamics Server Monitoring as seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Muhammad Zeeshan Siddiqui - PeerSpot reviewer
Head of Technology and Services at arwentech
Real User
Top 5Leaderboard
Offers alerting and correlation features with exceptional root cause analysis
Pros and Cons
  • "The correlation feature available with AppDynamics Server Monitoring is absent in other competitive solutions"
  • "There are certain limitations with the agents in the solution"

What needs improvement?

There are certain limitations with the agents in the solution. For some applications, AppDynamics Server Monitoring provides agents only for Linux-based machines.

When our organization deals with environments where only Windows-based applications are running, we face challenges using AppDynamics Server Monitoring. Some community-based agents are available with a solution that utilizes the CPU and memory of the hardware devices in excess. 

The vendor should make changes to support Windows-based applications or develop single agents to support all applications. Recently, a single agent feature was announced; if it's easy to use, then the solution will have an edge over others and simplify the deployment process. 

For how long have I used the solution?

I have been using AppDynamics Server Monitoring for one or two years. 

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

There are about 15 users of AppDynamics Server Monitoring in our organization. At our company, we try to avoid frequent or regular maintenance of the solution as it can disturb daily operations. I would rate the scalability a ten out of ten. If the deployed environment grows, there are no challenges in increasing the resources in the solution, hence the solution can be easily scaled. 

How are customer service and support?

The tech support from the vendor is satisfying. I would rate the tech support an eight out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

There are some complexities in the initial deployment process of AppDynamics Server Monitoring. It's an agent-based solution, so there are different agents for varying apps, the compatibility of the agent with the app is not straightforward. When our company's team is installing the agents, they are facing some challenges related to agent compatibility and product performance. The main controller setup of the solution is comprehensible. 

The installation of AppDynamics Server Monitoring takes more than a week in total. The main controller can be installed within a day, but the agent installation for different applications takes around a week.  

What's my experience with pricing, setup cost, and licensing?

The licensing cost is fairly high. I would rate the pricing an eight out of ten. There are no additional costs to the standard licensing fees for AppDynamics Server Monitoring. 

What other advice do I have?

Customers of our company use the solution to monitor servers in digital banking, online banking applications and other financial entities. AppDynamics Server Monitoring is a user-friendly solution. The dashboard, flow providing maps of varying applications and the back-end calls are easy to understand in the solution. 

The alerting mechanism works satisfactorily and efficiently as other solutions. Notifications are provided in the dashboard, or they can also be sent to users via email or SMS by AppDynamics Server Monitoring, other solution don't have multiple alerting options. 

After implementing the solution, we haven't witnessed any operational cost reduction, but performance improvements have been identified. The solution has provided exceptional root cause analysis and technical solutions for problem identification and resolution. 

The correlation feature available with AppDynamics Server Monitoring is absent in other competitive solutions. The aforementioned feature helps evaluate the impact of one application's issues on the other, pinpoint the error location, and check the dependency between applications. Compared to the NMS, the APM can provide more information on user monitoring. 

Some security features and threat loophole identification features can be included in AppDynamics Server Monitoring by the vendor. As the solution also maintains baselining, it can take a proactive approach based on historical data to gain AI capabilities. If AI features are included, then AppDynamics Server Monitoring will probably be able to predict upcoming application failure by analyzing some metrics that have gone down. 

I would recommend AppDynamics Server Monitoring to other users due to its user-friendliness. A Competitor solution from Dynatrace provides almost the same features as AppDynamics Server Monitoring, but their dashboards and overall usability are quite complex. Many financial sector companies and government organizations often prefer an on-prem version, which is provided by AppDynamics Server Monitoring, but other solutions like Datadog are available as SaaS. I would rate AppDynamics Server Monitoring as nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Indu Sri Jasti - PeerSpot reviewer
System Administrator at a financial services firm with 10,001+ employees
Real User
Top 10
Stable platform with efficient integration capabilities
Pros and Cons
  • "It is a wonderful monitoring tool that manages various aspects such as system resources (CPU, RAM), mobile performance, and infrastructure monitoring."
  • "There could log management features included in the product."

What is our primary use case?

We use the platform for infrastructure monitoring purposes.

What needs improvement?

There could log management features included in the product.

For how long have I used the solution?

We have been using AppDynamics for one month.

What do I think about the stability of the solution?

AppDynamics is a stable product. It doesn't have a lot of bugs. We can fix the bugs at a code level whenever we encounter them with our expertise. It provides an ease of installation as well.

What do I think about the scalability of the solution?

I rate the platform's scalability an eight out of ten.

Which solution did I use previously and why did I switch?

Dynatrace works better compared to AppDynamics. While using AppDynamics, we have to install different external agents for managing, customizing, and monitoring logs. In comparison, we must install only one agent to carry out the processes while using Dynatrace.

How was the initial setup?

The initial setup process is easy once learned. At the moment, I am a new AppDynamics user and am exploring more ways to make the process easier.

What's my experience with pricing, setup cost, and licensing?

The product is more expensive than Datadog but lower than Dynatrace.

What other advice do I have?

It is a wonderful monitoring tool that manages various aspects such as system resources (CPU, RAM), mobile performance, and infrastructure monitoring. It provides ease of use, alerting capabilities, integration support, and scalability. Thus, it is already maintained. It doesn't provide log management services; we have to install different types of agents for business processes. It is not a cloud-native platform like AWS, GCP, etc. I rate AppDynamics an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vishal Jethnani - PeerSpot reviewer
Director, SRE at Loblaw Companies Limited
Real User
Offers a real-time view of the things happening in a database
Pros and Cons
  • "You have a live view of what happens when something goes wrong on the production or support side. You don't have to scramble and do guesswork. We can identify the query that creates the bottleneck or slows the performance of the database system. It can give you points on how to debug and fix the system."
  • "The solution needs to support IBM products."

What is our primary use case?

The solution offers a real-time view of the things happening in a database. 

What is most valuable?

You have a live view of what happens when something goes wrong on the production or support side. You don't have to scramble and do guesswork. We can identify the query that creates the bottleneck or slows the performance of the database system. It can give you points on how to debug and fix the system. 

What needs improvement?

The solution needs to support IBM products. 

For how long have I used the solution?

I have been using the solution for seven to eight years. 

What do I think about the stability of the solution?

AppDynamics Database Monitoring is stable. 

How was the initial setup?

The solution's deployment is easy. 

What's my experience with pricing, setup cost, and licensing?

AppDynamics Database Monitoring is expensive. I rate it a seven to eight out of ten. 

What other advice do I have?

I rate AppDynamics Database Monitoring a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Officer IT data processing at Stanbic Bank Ghana, Ltd.
Real User
An excellent application to monitor transactions and keep track of data analytics
Pros and Cons
  • "I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions."
  • "Regarding Search Guard functionality, there is room for improvement."

What is our primary use case?

We use the solution to monitor transactions and to keep track of, like, data analytics.


What is most valuable?

I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions. So, it shows us the transactions that are coming in, outgoing transactions, and field transactions. So, we had the freedom to customize, and I think that was priceless.

What needs improvement?

Regarding Search Guard functionality, there is room for improvement. Also, I think it was pretty good for the area I used.

For how long have I used the solution?

I have experience with AppDynamics.


What do I think about the stability of the solution?

I rate the solution's stability as a ten out of ten because it is a very stable platform.

What do I think about the scalability of the solution?

It was scalable on other platforms where we needed to buy licenses because we simply had to customize it again to accommodate whatever we were adding. We didn't use it much since many users weren't using it. It was just for the IT and executive personnel who wanted to view the dashboard. Yeah. So, it was quite easy. Up to 200 users were using the solution.

How was the initial setup?

The initial setup was quite easy because we were given an option or leverage to ask AppDynamics to send staff members over for training. After that training, they were able to come back and deploy the solution for us. So, the process was quite easy, and they were also offering support. For deployment, we prefer to deploy it on-premises. So, we have it in our DR and production environment. The deployment process didn't take long since it was done by AppDynamics' team, which is quite a big institution.

What about the implementation team?

We did the implementation ourselves, but we had their support virtually.

What was our ROI?

I have experienced an ROI using the solution. So, AppDynamics provides us with details to have a live view of our transactions, especially whenever we're having failures, during which we have a live view of it provided by the monitoring guys. We link it to our MySQL so we can query what transactions are failing or what error they are getting. So we know what the customers are facing from the comfort of our offices. The solution was worth the money.

What's my experience with pricing, setup cost, and licensing?

There were no added costs in addition to the standard licensing fees.

What other advice do I have?

Since it is an excellent application, I rate the solution a ten out of ten. I would suggest others use the products and just make sure that they get in touch with the administrator of AppDynamics so that they can devote their time and energy to learning about it so that they can at least administer the platform properly.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sylvain Germe - PeerSpot reviewer
Application and Network Performance Engineer at a tech services company with 1-10 employees
Real User
Functional, but its installation process needs to be more straightforward, and its pricing model needs improvement
Pros and Cons
  • "What I like best about AppDynamics is that it's functional, particularly in APM in Java and .NET."
  • "The AppDynamics installation process needs to be more straightforward. Deploying the product is also tricky."

What is our primary use case?

I use AppDynamics when there's a performance issue with an application, but if it's a network-related performance issue, I use Accedian Skylight.

What is most valuable?

What I like best about AppDynamics is that it's functional, particularly in APM in Java and .NET.

What needs improvement?

What needs improvement in AppDynamics is installation. The installation process needs to be more straightforward. Deploying the product is also tricky, so this is an area for improvement.

Pricing is another area for improvement in AppDynamics because its current pricing model is no longer suited to containers and technologies.

The product used to be the best in the market ten years ago, but it now needs to regain its position as the leading product in its niche.

For how long have I used the solution?

I've been using AppDynamics for ten years. I started my job ten years ago and remained in this area.

What do I think about the stability of the solution?

In terms of stability, AppDynamics is a four out of ten.

What do I think about the scalability of the solution?

Scalability is the product's performance when you scale, and because the company is a SaaS company, it's not a very big deal. However, AppDynamics uses a MySQL database behind the engine, which is not the best for keeping metrics.

The solution could be more scalable and dynamic in terms of installation and configuration. Scalability-wise, AppDynamics is a four out of ten.

How are customer service and support?

The support for AppDynamics used to be very good, and now it could be better. The support team could be more knowledgeable.

The technical support for AppDynamics is a four out of ten for me.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I'm using AppDynamics, Datadog, and Dynatrace simultaneously.

How was the initial setup?

Setting up and configuring AppDynamics is challenging because you need to give specific names to every container and server you deploy. Each name has to be unique, so it isn't easy to think of names in terms of dynamic environments. This means that when you move to microservices, AppDynamics has a very complex setup.

I'd rate the setup for the product as two out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing model for AppDynamics isn't good. You have to subscribe to a yearly or a three-year licensing, which isn't very handy.

You buy a license for five hundred containers for a very large application, and you only need the containers for a limited time in that domain. For example, you only need five hundred containers once in that specific year, but you must buy five hundred licenses.

The current AppDynamics pricing model isn't fair. It's one out of ten pricing-wise. The solution is one of the most expensive in the market today.

What other advice do I have?

I've switched to solutions such as Dynatrace, Datadog, and AppDynamics.

My rating for AppDynamics is four out of ten because it has a lot of room for improvement.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
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Download our free Splunk AppDynamics Report and get advice and tips from experienced pros sharing their opinions.