I use AppDynamics Database Monitoring to monitor application performance.
Technical Analyst at a computer software company with 1,001-5,000 employees
Great dashboarding but needs better support for microservices architecture
Pros and Cons
- "AppDynamics Database Monitoring's dashboarding is its best feature."
- "AppDynamics Database Monitoring would be improved with more support for microservices architecture."
What is our primary use case?
What is most valuable?
AppDynamics Database Monitoring's dashboarding is its best feature.
What needs improvement?
AppDynamics Database Monitoring would be improved with more support for microservices architecture.
For how long have I used the solution?
I've been working with AppDynamics Database Monitoring for one year.
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What do I think about the stability of the solution?
AppDynamics Database Monitoring is less stable than Dynatrace.
What do I think about the scalability of the solution?
AppDynamics Database Monitoring is scalable.
How was the initial setup?
The initial setup was easy, and deployment took around two days.
What about the implementation team?
We used an in-house team.
What was our ROI?
AppDynamics Database Monitoring is widely used, so it's given us some ROI.
What other advice do I have?
I recommend choosing Dynatrace over AppDynamics Database Monitoring as it's easier to use. I would rate AppDynamics Database Monitoring seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Good automation but expensive and lacking support
Pros and Cons
- "AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
- "AppDynamics' modules and hardware resources are very high."
What is our primary use case?
I primarily use AppDynamics for my servers.
What is most valuable?
AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically.
What needs improvement?
AppDynamics' modules and hardware resources are very high.
For how long have I used the solution?
I've been using AppDynamics for a year.
What do I think about the stability of the solution?
AppDynamics is stable and reliable.
What do I think about the scalability of the solution?
AppDynamics' scalability is good.
How are customer service and support?
I didn't have a good experience with AppDynamics' technical support. Its knowledge base is locked up and unavailable.
Which solution did I use previously and why did I switch?
I also work with Zabbix, which has better education and hardware specification, though AppDynamics is more user-friendly.
How was the initial setup?
The initial setup was complex because we had to configure every agent and module, use a specific server for every module, and manage every visual and virtual machine.
What about the implementation team?
I used an outsourced company.
What's my experience with pricing, setup cost, and licensing?
AppDynamics is really pricey as it requires licenses for every feature.
What other advice do I have?
AppDynamics forces you to depend on the company to do what you want, which may be a negative if you prefer to work independently. I would rate AppDynamics as seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Consultant at a tech vendor with 10,001+ employees
Extra knowledge needed, but scalable
Pros and Cons
- "AppDynamics is scalable."
- "AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics."
What is our primary use case?
We use AppDynamics to evaluate an application we were using. The name of the application was called Liferay and it is an open-source portal, and we wanted to evaluate the performance of our application.
What needs improvement?
AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics.
For how long have I used the solution?
I have been using AppDynamics for one week.
What do I think about the scalability of the solution?
AppDynamics is scalable.
How are customer service and support?
I have not contacted support from AppDynamics.
Which other solutions did I evaluate?
I was evaluating AppDynamics and applications inside Microsoft Azure.
What other advice do I have?
I rate AppDynamics a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Executive at eInfochips (An Arrow Company)
From the monitoring perspective, it is a very good tool, but from the support perspective, it should be improved
Pros and Cons
- "It is a good monitoring tool. Its stability is very good."
- "Their support should be improved. Clusters and monitoring can also be improved."
What is most valuable?
It is a good monitoring tool. Its stability is very good.
What needs improvement?
Their support should be improved. Clusters and monitoring can also be improved.
For how long have I used the solution?
I have been using this solution for around three years.
What do I think about the stability of the solution?
It is very good.
What do I think about the scalability of the solution?
Its scalability is fine. It is not bad, and it is 60% to 70%. Sometimes, the containerization service and scalability take time.
What was our ROI?
We have seen an ROI.
What other advice do I have?
If you are managing more than 1,000 servers, it is good to purchase the AppDynamics tool. From the monitoring perspective, it is a very good tool.
I would rate it a seven out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Specialist​ at IT Specialist LLC
user friendly, broad feature range, and stable
Pros and Cons
- "AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."
- "The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement."
What is our primary use case?
Our main use of this AppDynamics is to monitor customer applications, such as web applications. For example, to monitor the availability of online stores, and to figure out whether we have any problems.
What is most valuable?
AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics.
What needs improvement?
The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement.
For how long have I used the solution?
I have been using AppDynamics for approximately eight years.
What do I think about the stability of the solution?
The solution has been stable in my experience.
What do I think about the scalability of the solution?
The solution is scalable. AppDynamics has been flexible enough for what I use it for.
How are customer service and support?
I have not contacted support. We have only used our local distributors, and they have been good.
Which solution did I use previously and why did I switch?
I have used an older version of Dynatrace previously.
How was the initial setup?
The solution is easy to deploy if you know what you are doing. It was simple for me.
What's my experience with pricing, setup cost, and licensing?
The price of AppDynamics could be reduced in my region.
What other advice do I have?
My advice to others that want to implement this solution is to have a test environment, and then go to production. Sometimes it requires tuning of the software and restarting services a couple of times, it's better to make all of these changes on a test environment, and then to move to production.
I have been using AppDynamics for approximately eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Manager- Projects at a computer software company with 10,001+ employees
Stable, scalable, and simple installation
Pros and Cons
- "AppDynamics has been stable."
- "The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."
What is our primary use case?
We use AppDynamics mainly for troubleshooting the database side. If there is any issue that is happening, we go through layer by layer from the start of the application, for example, the UI layer. We go all the way to the database layer to show where the exact problems are. Additionally, we use it for other monitoring and alerting purposes.
What needs improvement?
The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better.
For how long have I used the solution?
I have been using AppDynamics for a year and a half.
What do I think about the stability of the solution?
AppDynamics has been stable.
What do I think about the scalability of the solution?
I have found AppDynamics to be scalable.
We have 25 users using this solution in my organization.
Which solution did I use previously and why did I switch?
We have previously used HP OpenView and Dynatrace. The client wanted to move from Dynatrace to AppDynamics and this is why we are using AppDynamics.
How was the initial setup?
AppDynamics is easier to install compared to other solutions.
What about the implementation team?
We have our own IT team that can support the installation. We have partners that can assist with the installation if needed.
What's my experience with pricing, setup cost, and licensing?
There is a license to use this solution. However, the clients pay for the licenses we are the service provider.
What other advice do I have?
I would recommend this solution to others.
I rate AppDynamics an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate QA Manager at Xcel Serv Solution
A complete solution for monitoring but setting it up is a battle
Pros and Cons
- "Once you get past installation, AppDynamics is highly stable and we get good results."
- "Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."
What is most valuable?
AppDynamics is a complete tool for server and usability monitoring.
For how long have I used the solution?
I've been working with AppDynamics for the past two years.
What do I think about the stability of the solution?
Once you get past installation, AppDynamics is highly stable and we get good results.
What do I think about the scalability of the solution?
AppDynamics is scalable.
How are customer service and support?
AppDynamics technical support is good.
How was the initial setup?
AppDynamics is easy to use overall, but the installation part is a battle. Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support.
What's my experience with pricing, setup cost, and licensing?
AppDynamics is a bit costly for an APM tool. The cheapest is New Relic.
AppDynamics and Dynatrace are about the same.
Which other solutions did I evaluate?
I also use Dynatrace with some of my customers' companies. It's a much better product than AppDynamics in terms of features and ease of installation.
What other advice do I have?
I rate AppDynamics five out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Regional Director (CEER) at a tech services company with 51-200 employees
Beneficial programming language for customization, powerful metric details, and reliable
Pros and Cons
- "All the metrics are baselines in networks, infrastructure, application, and user experience. AppDynamics offers its own query language. It is called ADQL. You can write code of any kind to do queries and analysis and you can use those within the reporting or within other research."
- "This feature needs to be properly described to a client, and then the client needs to have a use case. There are some clients which do not need it and some clients who do. It is not for everyone and is dependant on their use case."
What is our primary use case?
AppDynamics lets you monitor applications and databases and provide a unified view of your infrastructure. You are able to monitor a single point but this would not be useful and with this solution, you would not use it this way. You want to monitor how your application is impacted from the application perspective to the backend, through to the server infrastructure, database, hardware, network, and application labs. It is all able to be monitored by AppDynamics. It monitors all the aspects from the infrastructure up to the user, and the application.
What is most valuable?
All the metrics are baselines in networks, infrastructure, application, and user experience. AppDynamics offers its own query language. It is called ADQL. You can write code of any kind to do queries and analysis and you can use those within the reporting or other research. Additionally, together with everything which comes out of the box, you can create your own analytic views, analytic reports, and do a deep analysis of the environment. All the values or all the metrics which are gathered are quite powerful.
What needs improvement?
This feature needs to be properly described to a client, and then the client needs to have a use case. There are some clients which do not need it and some clients who do. It is not for everyone and is dependant on their use case.
For how long have I used the solution?
I have been using AppDynamics Application Analytics for approximately seven years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have done large deployments without any issues. It is scalable.
How are customer service and technical support?
They provide detailed documentation for support.
What about the implementation team?
The installation has to be done by professionals. If the client wants to take control and do it themselves they will have to do a bit of training.
What's my experience with pricing, setup cost, and licensing?
The pricing of the solution is reasonable for what features you receive.
What other advice do I have?
I would recommend this solution to others. However, they have to make sure it fits their use case.
I rate AppDynamics Application Analytics a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
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