Our primary use case for the solution is login collections.
Technical Lead at a tech services company with 501-1,000 employees
We use it for login collections, but the documentation available could be improved
Pros and Cons
- "The initial setup was straightforward."
- "There is sometimes no documentation or updated documentation available."
What is our primary use case?
What needs improvement?
The documentation available could be improved as there is sometimes no documentation or updated documentation available. For example, I tried to get the metrics from MongoDB, and there's very low documentation for the module.
For how long have I used the solution?
We have been using this solution for a few months.
What do I think about the scalability of the solution?
We haven't used it enough to comment on its scalability. We have approximately 100 people utilizing the solution.
Buyer's Guide
Splunk Cloud Platform
April 2025

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How are customer service and support?
We don't have experience with customer service and support.
How was the initial setup?
The initial setup was straightforward and took approximately 20 minutes.
What other advice do I have?
I rate the solution a five out of ten. The documentation available could be improved.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Founder at a marketing services firm with 11-50 employees
User friendly and very extensive compared to similar tools
Pros and Cons
- "The solution is user friendly and has extensive uses."
- "Customization could be simplified."
What is our primary use case?
My primary use case was trying to build a centralized log database and making some logs on my servers. I also use it to install tools in Splunk Forwarder. I'm a company founder.
What is most valuable?
Splunk is a very user-friendly tool and it's very extensive compared to other tools.
What needs improvement?
From my perspective, customization needs to be simplified and I'd like to see a reduction in the cost of the solution.
For how long have I used the solution?
What do I think about the stability of the solution?
It's stable, but if you try to customize it, it will take some time because there's a specific language behind Splunk. Thankfully they have a good community which is a big help.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup is very straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are paid annually and are quite expensive.
What other advice do I have?
I recommend this solution for any company that has the money to buy it and rate it eight out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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