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OnSolve Platform for Critical Event Management vs Splunk Cloud Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OnSolve Platform for Critic...
Ranking in IT Alerting and Incident Management
19th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
Mass Notification Software (2nd), Critical Event Management (CEM) (5th)
Splunk Cloud Platform
Ranking in IT Alerting and Incident Management
3rd
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
116
Ranking in other categories
Data Visualization (4th)
 

Mindshare comparison

As of November 2026, in the IT Alerting and Incident Management category, the mindshare of OnSolve Platform for Critical Event Management is 1.8%, down from 2.2% compared to the previous year. The mindshare of Splunk Cloud Platform is 2.3%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform2.3%
OnSolve Platform for Critical Event Management1.8%
Other95.9%
IT Alerting and Incident Management
 

Featured Reviews

it_user826692 - PeerSpot reviewer
Business Continuity Specialist at a legal firm with 1,001-5,000 employees
Allows for a systematic and uniform method of alerting personnel in every location, but the user interface is too complicated
Emergency alerting for a global company in 14 countries It allows for a systematic and uniform method of alerting personnel in every location. It has the same general functions as most emergency alerting systems. The placeholder dropdowns for message templates are useful. The user interface is…
reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Unified log analytics has transformed security monitoring and cuts breach detection to minutes
Splunk Cloud Platform has areas for improvement, including the fact that it is obviously an enterprise tool and can be expensive, which is the biggest complaint I have noted. Costs can rise due to high data ingestion and long retention periods, along with a complex licensing structure that makes pricing difficult to predict as usage grows, especially since more systems send logs. There are also performance concerns at scale where users have reported slower searches and expensive long-term storage needs, particularly in multi-terabyte environments. Additionally, operational complexity exists as enterprises still need to do data onboarding, create dashboards, handle retention policies, access control, and performance tuning. These are the three key areas of improvement I have identified.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The placeholder dropdowns for message templates are useful.​"
"It allows for a systematic and uniform method of alerting personnel in every location.​"
"he cloud performance is good."
"Splunk Cloud Platform has positively impacted my organization by allowing us to be more proactive with our monitoring."
"I like the idea of being able to list the IPs that we want without having to open up a ticket to get it done so that way if anything changes we can add a new IP."
"We haven't had any limitations or problems connecting to our network devices."
"We became pretty complete with our reporting using Splunk for all the log and event capabilities."
"Index manager is most valuable because we do not have to bother about internal storage. It is all managed by the Splunk team."
"They handle the architecture and infrastructure, so we only need to do pre-checks and post-checks."
"Splunk Cloud Platform's search capabilities are quite effective in uncovering operational insights."
 

Cons

"The user interface is too complicated and aspects that should be offered, such as email subject line editing, are not."
"Conference calling requires a complicated syntax formula.​"
"As of now, I think it could be improved with more alerting for the instances we add, giving more options for that."
"The pricing models should be improved and optimized. Right now, the pricing is a bit too expensive."
"However, I think its accuracy and reliability of output are not very good right now."
"They can streamline the process of creating custom apps."
"The dislike about Splunk Cloud Platform is the learning resources and the learning materials that they have."
"The only disadvantage of Splunk Cloud compared to Splunk Enterprise Security is that you only have two options for long-term storage: AWS S3 Buckets and GCP."
"Some of the Victoria Experience that was rolled out is not yet fully everywhere. The AI assistant is going to be good, but we are on GCP, so I am worried about how fast it is going to get rolled out and if it is going to be nine months late for the GCP customers or not."
"It is worth reconsidering the syntax language and changing it to KQL."
 

Pricing and Cost Advice

Information not available
"I know that Splunk Cloud Platform is an expensive product."
"The cost makes more sense for organizations that have a large amount of data ranges."
"The licensing costs depend on the state of your environment and the fees are paid on a monthly basis."
"The price for Splunk Cloud Platform is the same as our maintenance costs for Splunk Enterprise on-premises."
"Splunk Cloud Platform fell within our budget so we pulled the trigger and implemented it."
"It is not that expensive."
"I do not personally deal with that side, but from discussions, I know that it is one of the more expensive tools. I do not have anything to compare it with."
"I would rate the cost an eight out of ten, with ten being the most costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Comms Service Provider
11%
Healthcare Company
9%
Manufacturing Company
6%
Financial Services Firm
14%
Manufacturing Company
11%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise17
Large Enterprise85
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Cloud Platform?
I think the pricing of Splunk Cloud offers a good quality-price ratio.
What needs improvement with Splunk Cloud Platform?
I see room for improvement in the area of reporting, especially the reporting dashboard for Splunk Cloud. I am not expecting any additional features in the future because I have not explored the cu...
What is your primary use case for Splunk Cloud Platform?
I have not utilized Splunk Cloud's machine learning capabilities as we just started. I have not used Splunk Cloud's integration with third-party applications. I track some false-positive indicators...
 

Also Known As

Send Word Now, OnSolve MIR3, OnSolve CodeRED, OnSolve SmartNotice, OnSolve TelAlert
No data available
 

Overview

 

Sample Customers

Gift of Life Michigan, The Salvation Army Greater New York Division, PR Newswire, Carnival Group, The United Network for Organ Sharing, Virgin Atlantic, University of Delaware, NetApp, CME Group
Mindtouch
Find out what your peers are saying about PagerDuty, Splunk, SolarWinds and others in IT Alerting and Incident Management. Updated: October 2026.
920,769 professionals have used our research since 2012.