Splunk Observability Cloud Reviews

We use Splunk APM for performance testing. 

Splunk offers end-to-end visibility across our environment.

Splunk APM simplifies application performance monitoring. It also provides insights into data quality, including data security, integration, ingestion, and versioning of trace logs. We can directly inject data for monitoring purposes, trace the data flow, and monitor metric values.

Splunk can ingest data in any format, allowing us to easily monitor logs and identify blockages through timestamps, which saves us time.

The most valuable feature is dashboard creation. This allows us to easily monitor everything by setting the data we want to see. For example, imagine we're working on a project within the application. There might be different environments, such as development, testing, and production environments. In the production environment, we can use dashboards to monitor customer activity, like account creation or other user data. This gives us a clear view of how transactions are performing and user response times. This dashboard creation feature is one of the most beneficial aspects of Splunk that I've used in a long time. While Splunk offers many features, including integration with various DevOps tools, its core strength lies in data monitoring and collection.

Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure.

I have been using Splunk APM for one year.

We previously used a legacy application for monitoring and when it was decommissioned we adopted Splunk APM.

Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable.

I would rate Splunk APM eight out of ten.

Splunk APM requires minimal maintenance and can be monitored by a team of three.

We mostly work with developers. They run some pipelines, and they use Splunk as a platform to identify the errors, instead of themselves debugging the logs and understanding what the issue is. This is one side of the business. On the other side of the business, we use the Splunk database for frozen buckets where we archive the data.

We can easily integrate it with other tools for monitoring our entire IT data infrastructure. I also handle AppDynamics. We have integrated Splunk and AppDynamics. With one click, we can understand what the actual issue is. It brings down the time to resolve. We have had some good experiences.

It improves our operational efficiency every day. In my previous company, we had integrated it with ServiceNow. For defined alerting conditions, it could directly open up a ticket for the right team. We did not have to look into a thousand cases to understand a problem.

In terms of integrations, most of the plugins are already available. If a plugin is not available, even then it is pretty easy to integrate. There are multiple ways to integrate. You can use the REST API and just forward the data. It can be easily integrated.

It makes it easy to have end-to-end visibility in the cloud environment. There are multiple types of devices in an environment. You might have AWS, Microsoft Azure, or something else. It operates beautifully. It is easy to integrate. This is the best part.

I am in the banking industry. It helps to keep track of how well our application is performing when somebody tries to do a transaction. There are multiple pieces to it, and we keep track of everything. We have our own business dashboard that the top-tier leaders can look into. All the visibility is there because of it.

I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing.

The clustering part of indexes can be more refined.

They can cut down a bit at the monetary level for the long-time customers. We recently had a scenario where we were in discussions to see if there was any flexibility from Splunk's side.

I have been using this solution for the past two years. I have also used it in my previous company.

It is pretty scalable. I would rate it a nine out of ten for scalability.

I have worked with Kibana and Logstash, but they are not comparable to this solution.

It is expensive.

Overall, I would rate it an eight out of ten.

I use Splunk primarily from a gateway operations perspective. I work on application support. As part of that support, we regularly monitor the application dashboards built in Splunk using the logs. I covered this earlier this month.

The real problem we were facing was that we were unable to get all of our logs into a single place. We have an on-premise application with multiple servers across different data centers, and we needed to be able to view all of the logs together in order to troubleshoot any problems. That's why we started using Splunk to forward all of our logs to a single location.

Moreover, Splunk APM gives us end-to-end visibility across our entire on-premise environment.

Another biggest benefit I've seen is the ability to quickly identify problems using Splunk alerting. We set up alerts against our application metrics, and this has helped us to resolve major issues much sooner. We can now identify problems as soon as they occur, which gives us time to take corrective action before they impact our users.

Splunk has reduced the amount of time our operations team spends investigating problems. This has freed up our engineers to focus on other tasks, such as improving our application performance and adding new features.

I like the fact that Splunk APM makes it easy to connect to the application database and run queries against the data. I also like the fact that Splunk APM allows me to use log forwarders to forward logs to a central location, where I can then build dashboards to view the data. The dashboards are probably my favorite feature of Splunk APM.

I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need. I've had to look at a lot of community forums to find the filters I need, and it can be difficult to get the details I need.

I have experience building dashboards and other things with Splunk APM.

I've been using Splunk APM for over a year now. As part of my job in application support, I regularly create and maintain dashboards for our applications using Splunk APM. I also use dashboards to create alerts based on certain metrics.

Moreover, I'm currently working on a project to create a new dashboard for our customer support application.

The stability of the solution is good because I have never had outages I have seen so far. In terms of usage, it's good in terms of availability.

I haven't had to contact the support yet. We have a separate team that maintains and builds our relationship with Splunk, so they would be the ones to contact if we had any issues.

The solution doesn't require any maintenance.

We used New Relic and AppDynamics before Splunk. AppDynamics was our APM tool, and I'm still using New Relic for monitoring Splunk. New Relic is great for log monitoring, and it's our main tool for internal application monitoring.

With Splunk APM as an enterprise solution, various factors come into play. Right now, considerations include pricing and how they envision the solution to work for them. Some might want the solution to be cloud-based. It largely depends on the volumes they anticipate. Organizations must decide how much they're willing to invest, especially when comparing it to other investments they've made. With the current economic recession and organizations looking to cut costs, it's crucial to evaluate the volumes and aspects of Splunk that are most relevant to them.

Overall, I would rate the solution an eight out of ten.

I use the solution in my company for our customers who use the tool for auditing and compliance in the area of DoD/AC. My company's customers have compliance controls, and STIG controls that they have to satisfy for their ETL processes.

The tool has helped our customer's organization in achieving compliance control. When our customer's organization has an inspection or when the DoD inspects their infrastructure, they can show their auditors that they are compliant. They can show the auditors the dashboards and verify that they are ingesting data from the sources and how all their hosts are being monitored. They can show everything to auditors, check the box, make sure that everything looks green, and then they continue to have authorization to operate.

The most valuable piece of Splunk Infrastructure Monitoring for our company's customers revolves around the data for everything. Everything produces data, and all the data can get ingested, whether it is Windows, RHEL, VMware products, Pure Storage products, or a custom product. Configuring data ingestion and performing everything in Splunk Infrastructure Monitoring is possible. At the same time, a lot of the other SIEM tools focus on a specific type of data. The benefit of Splunk Infrastructure Monitoring is that one can see all their data in one place.

There is not a lot of support for the tool's on-premises version, especially since everything is on the cloud. In my company, we had a really good demo this morning on Keynote, which touches on the APM part, and it was super cool. There was also a demo on AI assistant, which was super cool. It is hard to increase the options for a particular customer when so much of the stuff is limited to the cloud, and there is so much focus on the cloud part.

I have been using Splunk Infrastructure Monitoring for three years for my customer, who has been using it for longer than when I started to use it.

The tool's stability is great.

The tool's scalability is great. My company just moved Splunk from VMs to containers for our customers, so I would say that we have put it on Kubernetes on Tanzu, which has been great for them.

Support is an area I have not really reached out to on behalf of our customers. I usually just go to Splunk Answers or rely on my colleagues to get what I need. My company has never opened a support ticket with Splunk for our customers.

I don't know what one of my company's customers had used before Splunk Infrastructure Monitoring. They may have used some other solutions, but I have been on contract with them for three years.

In terms of ROI, I can say that I have seen a decreased amount of time spent on our company's end validating data ingested from an auditing perspective, especially when we are talking about their authorization to operate. With the tool, it is much quicker to view all your data in one place than it is to go show an auditor 15 different data sources. You can show it all together to the auditor.

Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive. Till now, I have been able to ask others to look at the value Splunk adds to the company, and I have been able to convince them that it is worth it, but that might not always be the case if licensing continues to be an issue, especially if costs continue the way they are and if other solutions offer more competitive pricing for similar results.

The tool is not used to monitor multiple cloud environments.

It is not important for our company that Splunk Infrastructure Monitoring provides end-to-end visibility into your cloud-native environment.

The tool has helped improve our organization's business resilience.

The tool does the job very well. It is easy for me to use, especially as a trained person in Splunk products. The tool also does the job very well. With the tool in place, I can get Windows or RHEL. I can do things like scripted input on a forwarder. Splunk Universal Forwarder are so much more than if I just use Syslog, for example, to just get data. I can do a lot more with Splunk than just ingesting data via something like Syslog.

I rate the tool an eight out of ten.

We have our application development and we monitor our websites. I create alerts and dashboards to help us notify if we have any infrastructure issues.

We get our data in and then I create some SQL queries to find out where our averages are and do some predictive analysis. When we deviate from the normal, that is where I like to set up alerts and dashboards. I have alerts that trigger and link to dashboards to see the trend over time or what happened last hour. There is also alerting to the phones.

I believe Splunk Infrastructure Monitoring has improved our organization because, over time, it has always been pinpointing the source of the problem. We have pretty quick responses knowing that we have a problem, and we can drill in pretty quickly to find out where the problem might be occurring. Is it a specific server or is it happening to multiple systems across the board? It is easy to visualize that.

Monitoring multiple cloud environments is pretty easy because it just aggregates from different places, and when we have an outage, we can say, "Oh! Amazon West is having a problem."

Splunk Infrastructure Monitoring provides end-to-end visibility into our cloud-native environment. I am not directly involved with the cloud portion of it, but for our developers, end-to-end observability is important because we have multiple platforms and systems.

Splunk Infrastructure Monitoring has reduced our mean time to resolve. I cannot put a number on that, but compared to years ago, we now do a pretty good job of infrastructure monitoring. We can better monitor a bunch of different aspects of our business.

Splunk Infrastructure Monitoring has improved our organization's business resilience. We do not want to be down, and we do not want people to be not able to pay their bills online.

It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps.

We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that. We have other tools that we use, but we should leverage this more in our organization because we have already got the tools and the software.

I have been using Splunk Infrastructure Monitoring since 2019.

It is very stable. Especially since we went to the cloud, it just makes it easier for us.

We have not had any issues there.

Their technical support has been very good. I have not had to use it a whole lot because we have pretty good and experienced staff. We use consultants, and in general, we have been lucky. We work with our representative, and we have hired a couple of contractors. 

We have used different solutions in the past. I used CA Wily. New Relic was another tool we had used for a time. 

We had several different tools that we were using for APM monitoring and website monitoring. Over time, we migrated more to the Splunk platform because it helps to aggregate the data. Having to configure all the agents was painful, and Splunk made that a lot easier.

It was pretty easy. We had to set up all of our collectors. Getting our feeds was critical. 

We have an on-prem setup, so we have a lot of forwarders. We are also on the cloud. We have a data center locally, and we have one in Texas. We also have a third one that I like to call the cloud, so we have three different environments that we move between, and it is nice that when we have a problem, we can tell exactly where it is.

John Ansett's company helped us with our initial deployment. They did an excellent job.

We have seen an ROI. It is hard to put a price on downtime, but our primary business is travel, insurance, as well as automotive. We are a diverse organization, but our bread and butter is insurance. If there is downtime, people cannot pay their insurance bills online, or they cannot look up the policy and that type of information. Being down is not good for our customers.

We have seen a time to value. I use a lot of dashboards for monitoring, and I have trained other teams in our organization on how to use the tool. It is starting to have a lot of legs now, and we got a lot of different diverse departments using the tool. We are getting a lot of experienced staff to use the tool and make their own desktops.

It is difficult to put a price on how fast you can find a problem and resolve the problem. We have got web services and servers, and sometimes, pinpointing where the problem is took the longest time. Having ITSI observability and Splunk dashboarding together has helped a lot with that.

I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want. 

I would rate Splunk Infrastructure Monitoring a ten out of ten because that is primarily what I use every day. I love the product. 

We use Splunk Infrastructure Monitoring to get an overview of what's happening in our customers' infrastructure. We're monitoring our servers, network, IoT devices, etc. We're a service provider, so the solution is installed in one place. 

Splunk Infrastructure Monitoring has enabled us to be more proactive. We can identify and respond to an issue before there is a failure. It has helped us significantly. For example, if somebody is attacking us we can detect that there is an increase in traffic and investigate to see if it's legitimate. We can block them or take other actions before it becomes a problem. 

Splunk Infrastructure Monitoring gives us complete visibility without the need for storage. We can visualize our infrastructure. Where is the traffic going? Are there any attacks? What are our vulnerabilities?

Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference. 

We have used Splunk Infrastructure Monitoring since 2015.

Splunk Infrastructure Monitoring is stable. 

Splunk is scalable. It's easy to add more devices as needed. 

I rate Splunk support an eight out of ten. 

Positive

Before Splunk, we used multiple vendors, including Cisco, SolarWinds NPM, and WhatsUp Gold. 

The deployment process isn't complicated. We installed Splunk on a VM and started it. We have a team to deploy and monitor it.

Splunk is worth the investment. When an incident happens, you need reports immediately, and Splunk is the best monitoring solution for this. 

Splunk is expensive, but it's the best solution for the job. 

I rate Splunk Infrastructure Monitoring a nine out of ten. Splunk is a responsive piece of software. It's user-friendly and easy to get the data you need. I advise people to take the time to learn how to create reports and analytics.  

I am a technology analyst. I have been working on a financial project in the US. For this project, I used Splunk APM for troubleshooting and reviewing the logs, and finding errors. Most of our APIs ran on Splunk APM, and we used it to find errors in our production environment.

We are no longer using Splunk APM. We have switched to Dynatrace.

Splunk APM is very good for monitoring purposes. You can watch application-to-application flows. If you just click on a flow, you can go step by step and debug an issue. The places with errors are marked in red. The API or the application in which you are getting an error is red. From there, you can go to the log or the error, and then the person responsible for that particular API or application has to fix it.

Splunk APM gives tools for user monitoring, logs observability, infrastructure monitoring, synthetic monitoring, and automated on-call. 

Splunk APM provides real-time data. In the logs, if you want to see errors related to status 404, you can just write one keyword, and you will get the results.

Splunk APM offers end-to-end visibility across the environment, but it also depends on how your business is set up on Splunk APM.

Splunk APM helped to reduce our mean time to resolve (MTTR). Previously, I had to log into my VPN, run commands, and see the logs. After having Splunk APM, I could click on one link and go through the logs. 

We could set up Splunk APM based on our environment. I worked on one project with Splunk APM. In that project, we faced a lot of issues, and I resolved the issues with the help of Splunk APM. I found the accurate logs and the easiest way to resolve the errors.

Splunk APM is the most advanced application for performance monitoring and troubleshooting for cloud-native applications and microservices.

The ability to troubleshoot is valuable. While running any product or API, we need to troubleshoot issues. We need to find the error in the logs. In Splunk APM, we have the section logs. In that section, we can search with any particular keywords. Before Splunk APM, I also worked with Splunk Enterprise where we have various dashboards to monitor. 

It is an application performance monitoring and observability tool. It is a very good tool. You need to use the documentation on Splunk's website. From there, you can learn many things. I have Splunk certification. You can dive deep into it. For me, it gives end-to-end visibility into our production environment.

They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved. I also use LogMeIn where I can use predefined keywords to see the logs. 

They should give us the option to use our own language to search. For example, I should be able to search for an ID name along with an error or status code. 

I worked with Splunk APM for one and a half years.

I have not faced any downtime. I have worked with Splunk APM for one and a half years, and I did not face any downtime during this duration of time.

I have never faced any issues with scalability.

I did not have any need to contact support because I did not face any issues. 

We used another solution previously. In Splunk Enterprise, it is easier to create dashboards. You can easily set up application alerts and infra alerts. You can search with metrics and you can set alerts based on a specific error. Whenever that error occurs, you will receive an alert.

I am not involved in its deployment. In terms of maintenance, it is owned and managed by Splunk. Everything is maintained by Splunk. I have not faced any downtime with Splunk APM. I have also used Splunk Enterprise previously. With both of these products, I did not face any downtime. 

The pricing is reasonable.

It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards. You can set alerts based on the threshold or traffic.

For logging purposes, Splunk APM is very good, but we should be able to use our own search query language. Currently, we can only search based on the predefined tags.

Overall, I would rate Splunk APM a nine out of ten.

We have used Splunk to give us insight into the NetFlow of the traffic running through our network. We connect different networks but we only use on-prem. We are in the middle of a spider web, providing these services to different networks. We are trying to gain visibility into the traffic that traverses our network internally.

We are interested in the traffic volume because the services we are looking at are endpoint-encrypted, meaning encrypted traffic between a service provider and a client in another network. So we are not able to look into the media stream.

The networks we are connecting have their own security boundaries and their own security levels, and we don't mess with that. We are just trying to let them talk together. 

We have been using Splunk for monitoring who is logging in and how and when.

It has given us visibility into what is going on in the network, such as how much traffic is running to and from the services, but we are not using Splunk in a straightforward way. When we are looking into reports on how much data has been used, we need to look into another system and enrich it with data from Splunk.

Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise.

In terms of operational performance, the efficiency, Splunk has helped us improve. We could have found other tools that would have given us the same efficiency, but this was the tool that we chose. From that perspective, it has been of value to us.

It would have helped us reduce our mean time to detect but I can only guess at how much; perhaps by 25 percent. And we would see a similar reduction for mean time to resolve.

It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it. Once you have the dashboards for collecting and analyzing transactions configured, they are okay, but it takes some time to do it. Configuration could be easier.

We have been using Splunk for about eight years.

We have not looked at Splunk as a means of being able to scale, but we have not been hindered by using Splunk. Our goal has not been growth, but maintaining stable and secure networking, and this is what we have achieved. But with or without Splunk, we would have achieved that anyway.

We really haven't had any technical issues where we involved Splunk's support.

We did not have a previous solution like Splunk, other than in-house-developed tools. We got acquainted with Splunk as part of the tender for our network infrastructure, and from that perspective, it has been okay.

Splunk has been fairly expensive, but it has been predictable. You are not punished if you are looking into much more data if you are, for example, under attack. Other tools could be more expensive to use if they charge per incident or the amount of data you are looking into. With other solutions, you could be punished if you need to index more data because of an attack, such as a DDoS attack, and you need to do some forensics on the data.

Why shift to something you don't know when you are, perhaps, happy enough with the tool that you already have? Think about whether you could develop that tool into something that would give you the visibility you would like to have, instead of using Splunk. Are you looking into incidents, traffic flows, indexing per day, or is the issue that you're looking for an alternative with a better price? Think about why you are considering shifting from a tool that you already know.

We primarily use the solution for network monitoring and to identify threats. It is a security measure. 

If anything suspicious happens in the banking system, the solution would be able to identify the threat. We've also been able to identify malicious domains and phishing attacks. 

The product provides a lot of valuable features. 

It's helpful for identifying threats. The solution helps protect against phishing and malicious domains.

We we see any spikes in the CPU, it might be a sign of suspicious activity, and we can monitor it to protect our company. 

It's a very easy-to-use solution. It's simple to install and configure.

The solution is stable.

It is scalable.

They need to offer better endpoint protection. They don't have their own platform for endpoint protection. It would be helpful if they added something that addressed that. They need more EDR functionalities. 

Support could be faster. 

I've used the solution for five years now. 

The solution is stable. It's reliable and the performance is good. There are no bugs or glitches and t doesn't crash or freeze. 

The solution is really scalable. You can easily add more components and different vendors. 

We're an IT service provider. We don't use Splunk ourselves. However, a bank we work for has about 500 employees right now that would be leveraging Splunk. 

We tend to support our customers. We can troubleshoot for customers.

We also use Splunk technical support, and they aren't too bad. They could be faster and improve their response time. 

We also use Cisco for EDR since Splunk doesn't really have any EDR options. 

The simplicity of the setup is great. It's easy to configure. Splunk is very straightforward. 

To have the solution up and running, you can deploy it in three hours. There might be more integration that needs to be done on top of that. There are a few other items that may make the deployment a bit longer, depending on the setup. 

Installing the system is very easy. However, for it to be useful, you need to customize it to integrate with your current use cases. You might have to spend some time testing use cases. It's important to understand the use cases before doing the configurations.

We have a manager and a few engineers that can handle deployment and maintenance tasks. 

We're a service provider and can implement the solution for clients. 

We use a free version of the solution. There is also an enterprise option as well. 

The product has a fairly flexible licensing model. You buy based on your requirements, whether it is six months or a year.

We are using the latest version of the product. 

I'd rate the solution eight out of ten.

Our use cases have not been completely sorted and executed. In that case, if this has been done and we know the way forward, the stabilization is more complete. This is not yet stabilized, and I would say at the moment, the focus is more on creating alerts and incidents, rather than how the user can view Splunk ITSI. That focus has not yet been set. Once it is done, I think that would help.

If there is an issue or challenge in Splunk at the product level, Splunk's internal log will call out every problem it is facing, which will help us to identify the root cause and fix it. This gives us a clue about what to do next if there is a problem we can understand the issue from the reports.

The alerts are the most valuable feature.

I don't see any issues yet because my use case has not been finalized. The point is, if anyone is going to acquire Splunk ITSI, their primary purpose should be to ensure that all infrastructure assets in production are logged into Splunk to ensure complete monitoring is enabled. Each organization has its own criteria for the importance of its applications and servers. All of these must be added for the monitoring to be effective.

The implementation can be more user-friendly.

I have been using the solution for a few months.

The solution is stable.

The Splunk technical support meets all the SLAs. There's a P1, P2, and P3 categories, and the support is being handled accordingly.

Positive

It is not possible to set up the solution without the assistance of Splunk professionals. A professional services representative must be present to handle the Splunk ITSI implementation.

The implementation requires either Splunk for PS or the hiring of a Splunk Certified Resource. We used a Splunk architect for our implementation.

I give the solution an eight out of ten. 

I suggest using Splunk Professional Services for enrollment review. Splunk has a set of recommendations for keeping our data clean and structured when logging into Splunk, which will make our application infrastructure monitoring more effective. Splunk also has best practices that need to be implemented. We can take care of this in one call, and Splunk inputs may help us make it even better.