TeamViewer Business Reviews

TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access.

TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough. 

I have been using this solution for six months. 

The initial setup is straightforward. If your network connection is good, this solution provides you with very scalable performance.

Using this solution does not require any license plan. It's just a soft application which we are going to install on our systems.

I would recommend this solution to other users. I would rate it a ten out of ten. 

This is a unique solution that is very easy to install. 

I use Teamviewer in my personal capacity. We cannot use it for our business for IT security reasons. The solution could be improved by enhancing the use of the mobile version to be used on phones. 

I have used this solution for six years. 

This is a stable solution. 

The initial setup is straightforward. 

I would rate this solution an eight out of ten. 

We primarily use the solution for getting remote desktop connectivity and file sharing. We can access the remote desktop or remote laptop by entering the unique ID from the remote device.

It is very beneficial if you are unable to access a device physically. For example, if you want to troubleshoot a remote end device, or if you want to access any file in it, you can do so from afar. It's great, especially for people who are handling remote devices that have less IT knowledge. We can guide them to install small applications and open up the connectivity to us. We can do our work remotely and assist them as required.

The solution is quite stable. 

The user interface is good.

It's a user-friendly product.

They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers. 

They can increase their user base and offer it to more people who will start those applications for commercial purposes. I didn't see their marketing material or promotional documents or promoting advertisements.

Likely they have more features. They could advertise or promote more about what they offer and what they can do for new and existing users. 

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. Personally, I didn't feel there are any security issues with it.

I don't have experience with scalability. I'm not using it for commercial purposes, only for personal activities. I do not plan to increase usage in the future. 

I've never contacted technical support. I've never had any difficulties with the product. It's practically issue-free.

I previously used AnyDesk software.

It is a small application that we can install on our computer or laptop.

The initial setup is straightforward. You just download it and with a few clicks, it is installed.

I don't use the commercial version. The version I use is free.

I'd rate the solution a nine out of ten. I am very satisfied with the overall capabilities of the solution. I'm happy with it.

We use TeamViewer mainly to access other employees' computers to install software and to help them with some minor difficulties they have. 

We have employees and offices all around the world, and it's difficult to manage everything from the headquarters, and TeamViewer helps with that.

The most valuable feature of TeamViewer is its ease of use and beneficial remote access.

TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use.

In an upcoming release, it would be a benefit to have notifications from the person that you are viewing, such as when they are using the screen or closing an application. Having some response from their side would be helpful.

I have been using TeamViewer for approximately five years.

TeamViewer is a stable solution.

We have approximately 300 users at a few offices using TeamViewer.

I have used the support from TeamViewer.

I would rate the support from TeamViewer a five out of five.

The initial setup is straightforward.

We are using the free version of TeamViewer.

I rate TeamViewer an eight out of ten.

We use TeamViewer for remote technical support.

The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution.

The solution could improve by increasing or removing the time limitation on the use of a session.

I have been using TeamViewer for approximately one year.

TeamViewer has been stable.

The solution is scalable.

We have approximately 10 percent of our workforce using TeamViewer which includes all departments.

We have not faced any issue contacting support.

I have not used other solutions previously.

The installation is straightforward, it took less than one minute to do.

I did the implementation of the solution. Most users can do it themself.

We are not using the solution for commercial use therefore it is free to use.

I would recommend this solution to others.

If someone is looking for a remote connection and support solution, this is a good choice. It's very straightforward to use.

I rate TeamViewer an eight out of ten.

I use TeamViewer for remote support, connecting to PCs, and transferring files.

I've been using this solution for about twenty years.

I don't know of any performance problems with TeamViewer - generally, it's a stable product.

It's easy to scale, but the licensing restricts how many people you can add.

The initial setup was easy, taking one minute at most.

I used QuickSupport to install, which made it an easy process.

TeamViewer is expensive, and you get a limited number of connections for your money. We've now switched to AnyDesk, which is free, because the price of TeamViewer was too high.

I would rate this solution as nine out of ten - it would be a ten if it were less expensive.

I use TeamViewer for remote desktop support to resolve issues and queries. For example, when I, in Johannesburg, get a ticket from somebody in Cape Town, I will use TeamViewer to connect to their computer remotely.

I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.

TeamViewer is a step ahead of solutions like, for example, AnyDesk. With AnyDesk, when you connect, if you didn't configure it to connect with your own password, you actually have to wait for somebody to accept your connection. With TeamViewer, you don't have to do that. As long as you've got your user ID as well as password, then you can just connect any time.

One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine. It would also be great to be able to share a screen using TeamViewer like you would with Skype for Business.

I started using TeamViewer in 2014, so I have been using it for almost seven years.

TeamViewer is a very good product to use. The cost is not that high and there is a free version you can test out. If you are still new in the business, then you can use the free version indefinitely. If you are happy with it, then obviously you can update.

I would say it is easy to scale. At my company, I am the only one using it at the moment because I deal with the IT stuff. When I was working for an IT company, the whole department used TeamViewer to connect remotely to our client's machines.

I'm currently using TeamViewer on a daily basis but I never had issues with TeamViewer. Since I'm a senior level IT professional, when there is a problem with TeamViewer in my company, my colleagues usually escalate it to me.

Also, we acquired TeamViewer from a third-party, so we do not have direct access to TeamViewer's technical support. 

The initial setup was simple for me because I am used to configuring much more complicated stuff. But, even someone who is not in IT can still use it.

I deployed the solution myself in less than 30 minutes. However, how difficult a deployment is depends on how many PCs it has to be installed on. Obviously if it's 10, then it's going to take longer, but if it's one PC, then it can be done in less than 15 minutes.

It does require some maintenance when it comes to updates and making sure all your machines are running the same version. 

I think the price is reasonable. When a company develops software, they are creating a product. The purpose is to help people and also to make money. With this in mind, TeamViewer has a good price because you can still use it well without running into any issues. 

You can get a trial version but you cannot use it for free forever. If you are using the free version, you will have some limitations.

The advice that I can give to users looking into this product is, do not buy a license at first. Start with a free trial. However, you will need a license to access some advanced features.

I mostly use it for remote access to my three computers. I also use it for a pilot when I'm speaking to my inspectors out in the field.

It is a subscription, so we have the latest version.

The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones.

Its pricing can be improved. It would be nice if it is cheaper.

I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers.

There is a limitation on the number of participants you can have in a meeting. That's the only reason I use Zoom in addition to this.

I have been using it for a year. I use it every day.

It is stable.

There is a limit on the number of people who can attend a meeting. Currently, I use Zoom for our pre-construction meetings because I can have up to 25 people. I would like to use TeamViewer, but I can't have everybody participate at the same time. Zoom allows me to have more people.

I used them once when I was trying to get my prescription renewed. Before TeamViewer, they had Blizz. When they phased Blizz out to something else, there was an issue in transferring or going from one subscription to another, but we got through it.

Before TeamViewer, they had Blizz. I was using Blizz.

It was pretty easy.

It would be nice if it is cheaper.

My advice would be to have a deep pocket. Other than that, it is a great product.

I would rate TeamViewer a 10 out of 10.