Name: TeamViewer Remote Management
Brand: TeamViewer
Rating: 4.2 (34 reviews)

reviewer1563258

Senior Administrator at a tech vendor with 10,001+ employees

Dec 11, 2021

Download

Effective remote management capabilities, reliable, and good support

Pros and Cons

"The most valuable feature is the remote management capabilities."

"The security of the solution could be more secure."

What is our primary use case?

TeamViewer Remote Management is only used for end-user support. If any end-user requires live troubleshooting on their devices, we use this tool. Our usage has been limited.

What is most valuable?

The most valuable feature is the remote management capabilities.

What needs improvement?

The security of the solution could be more secure.

For how long have I used the solution?

I have been using TeamViewer Remote Management for approximately two years.

Buyer's Guide

TeamViewer Remote Management

January 2026

Free Report: TeamViewer Remote Management Reviews and More

Learn what your peers think about TeamViewer Remote Management. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

DOWNLOAD NOW

881,757 professionals have used our research since 2012.

What do I think about the stability of the solution?

TeamViewer Remote Management stable.

What do I think about the scalability of the solution?

TeamViewer Remote Management is scalable.

We have approximately 15,000 end users using this solution.

We do not plan to increase usage.

How are customer service and support?

I have been satisfied with the support.

How was the initial setup?

The installation is straightforward and If you have proper documentation available then it will take approximately 15 minutes to complete.

What about the implementation team?

I am able to do the implementation.

For the support of this solution, we use our operation and managed services teams.

What's my experience with pricing, setup cost, and licensing?

Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it.

What other advice do I have?

I rate TeamViewer Remote Management a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Andi Subali

Data center sales at a tech services company with 1-10 employees

Oct 7, 2022

Download

Fast installation, reliable, with proven results in different environments

Pros and Cons

"It is user-friendly for opening my server or PC."

"One feature to add would be a mobile remote feature."

What is our primary use case?

If I want to access software or a PC in my office. When I am in another location using my notebook, then I use TeamViewer Remote Management to do it remotely.