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Azure Bastion vs TeamViewer Remote Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Bastion
Ranking in Remote Monitoring and Management (RMM)
6th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Network Monitoring Software (24th), Microsoft Security Suite (19th)
TeamViewer Remote Management
Ranking in Remote Monitoring and Management (RMM)
3rd
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Azure Bastion is 2.2%, up from 1.5% compared to the previous year. The mindshare of TeamViewer Remote Management is 4.3%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

Aladin Steiner - PeerSpot reviewer
Has good scalability and provides secure access to the virtual machines
The product improved the security posture of our organization. We don’t have open ports and connect them to servers using it. We can carry out two-factor authentication to protect the devices with conditional access features. It would be nice to have a feature to copy and paste the files into servers. I rate the product a nine out of ten.
Babawale Awojinrin - PeerSpot reviewer
Allows the incorporation of systems and integration of remote systems
The initial setup is straightforward and requires three to five minutes. It starts with determining the PC's architecture (64-bit or 32-bit), leading the user to know which version to download. Additionally, there are a number of factors that need to be considered like the number of technical users for remote access, the number of remote locations, and storage requirements. These factors will guide the user license purchase. We should always factor in costs, and there's potential for offering more accessible pricing, especially in markets like Africa and developing countries, given their business environment. On the other hand, there have been challenges stemming from the transition; the previous owners used a free tool like NGINX for remote operations. Transitioning to a paid remote tool is driven by security and enhanced features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to operate the product with scripting is excellent."
"The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."
"Azure Bastion makes it easy to provide quick virtual machine access to our customers."
"The interface is available in the edit portal."
"It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required."
"Overall, I had a very positive experience."
"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."
"The product's setup is easy."
"The product is very stable."
"I use the product for remote access. We are IT service providers. In case anybody has problems with their computer, we use the solution to check them."
"It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular."
"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."
"It is a scalable solution...The initial setup of TeamViewer Remote Management was very simple."
"We use the product to communicate."
"It's easy to use and maintain."
"The most valuable feature is the ease of use. Using this solution enables us to get support easily."
 

Cons

"There is room for improvement with AI features. I would like to see integrated AI features with Azure Bastion, especially for connectivity issues."
"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."
"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."
"You are charged for retrieving your own data."
"The solution breaks down sometimes."
"Speaking of AI, having Microsoft Copilot in Azure Bastion would be good."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"The protocol speed could be faster."
"I have contacted customer service and support a couple of times, but it was not good."
"I would like to see better pricing, more customization, and increased automation."
"The solution’s stability could be improved."
"It could be more secure."
"The solution is a little expensive."
"AnyDesk is easier compared to TeamViewer Remote Management since there is no password. We use AnyDesk more."
"If there were a way for users to do access reporting, that would be an ideal addition to the product."
"One feature to add would be a mobile remote feature."
 

Pricing and Cost Advice

"The tool is cheaply priced. I would say that the product is free to use."
"It does not save money for us."
"Azure Bastion's pricing is good."
"The pricing is a lower decision point than high-quality security for our organization. Better security comes at a cost, but it's worth it, and that's what we tell our customers."
"We pay for a yearly license."
"There are no charges to be paid for the solution since I use it for personal use."
"Addition services could be lower priced."
"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."
"My company uses the free version of TeamViewer Remote Management."
"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"
"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
"The solution's license is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
9%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
15%
Computer Software Company
14%
Healthcare Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure Bastion?
Azure Bastion makes it easy to provide quick virtual machine access to our customers.
What is your experience regarding pricing and costs for Azure Bastion?
The price is not necessarily cheaper, but it is acceptable. We are satisfied with the licensing on a yearly basis.
What needs improvement with Azure Bastion?
There is room for improvement with AI features. I would like to see integrated AI features with Azure Bastion, especially for connectivity issues. Like Microsoft products that incorporate co-pilot,...
What do you like most about TeamViewer Remote Management?
The fact that it's user-friendly and it has a chat option. These are my two favorite features.
What advice do you have for others considering TeamViewer Remote Management?
Overall, I would rate the solution an eight out of ten. This is a great tool for remote access and communication since it's very reliable.
 

Overview

 

Sample Customers

Information Not Available
Carey Paul Honda
Find out what your peers are saying about Azure Bastion vs. TeamViewer Remote Management and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.