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TeamViewer Remote Management pros and cons

Vendor: TeamViewer

4.2 out of 5

34 reviews
87% willing to recommend

Pros & Cons summary

TeamViewer Remote Management facilitates seamless remote access, ideal for IT services with stable connections across multiple systems. Its chat and file transfer features enhance collaboration. The platform's scalable, secure design supports various operating systems. Despite ease of use and a user-friendly interface, version incompatibility and high pricing are drawbacks. Security concerns and network issues can lead to instability, and licensing costs are substantial when allowing multiple user access simultaneously.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

TeamViewer Remote Management allows seamless remote access and management, making it ideal for IT services.

It offers stable and reliable connections even for extended periods with multiple systems.

The chat feature and file transfer capabilities are particularly useful for enhancing collaboration.

The scalable and secure nature of the software facilitates its use across different operating systems and cloud platforms.

The ease of setup and user-friendly interface contribute to its high usability and efficiency in troubleshooting technical issues.

CONS

Version incompatibility prevents access if different versions are being used by the technician and client.

The price is considered high compared to competitors.

There are concerns about the security and stability, particularly during data transfer.

Licensing can be costly for simultaneous access by multiple users.

Connectivity and network issues result in instability and lagging during remote sessions.

TeamViewer Remote Management Pros review quotes

David Fitzerman

Chief Alchemist/ VP at DFC BBQ

Dec 23, 2020

I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable.

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reviewer1538100

Systems Intern at a insurance company with 501-1,000 employees

Mar 25, 2021

We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client.

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AA

Alexis Alarcón

IT Manager at a non-profit with 11-50 employees

Nov 8, 2021

It's considered a trusted application.

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TeamViewer Remote Management

Free Report: TeamViewer Remote Management Reviews and More

Learn what your peers think about TeamViewer Remote Management. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,114 professionals have used our research since 2012.

reviewer1563258

Senior Administrator at a tech vendor with 10,001+ employees

Dec 7, 2021

The most valuable feature is the remote management capabilities.

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reviewer1750902

Information Technology Technician Level 1 at a tech services company with 11-50 employees

Dec 21, 2021

TeamViewer Remote Management is very easy and very good for remote work.

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reviewer1463928

Principal Owner at a consultancy with self employed

Dec 22, 2021

There are some great features.

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reviewer1567812

Senior Manager, Information Technology at a university with 201-500 employees

Dec 23, 2021

One of the most valuable features has been that it's a remote tool. I think this is a particularly good tool, and it's user-friendly.

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EA

Head of Tourism Development at a tech services company with 51-200 employees

Dec 29, 2021

The most valuable feature is the ease of use. Using this solution enables us to get support easily.

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Chinthaka Kannangara

Network System Engineer at VSIS

Jan 28, 2022

The stability seems to be pretty good so far.

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AR

Abdelkader Raway

Works at a financial services firm with 51-200 employees

Feb 17, 2022

It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular.

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Show 10 more reviews (out of 34)

TeamViewer Remote Management Cons review quotes

David Fitzerman

Chief Alchemist/ VP at DFC BBQ

Dec 23, 2020

If you have one version, like if you have version 14, and the client has version 15, you can't access his computer. If the client is on 14 and the technician is on 15, he can't access the end user who's at home. So there's a disparity in versioning.

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reviewer1538100

Systems Intern at a insurance company with 501-1,000 employees

Mar 25, 2021

The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions.

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AA

Alexis Alarcón

IT Manager at a non-profit with 11-50 employees

Nov 8, 2021

The solution is a bit expensive. It could be cheaper.

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TeamViewer Remote Management

Free Report: TeamViewer Remote Management Reviews and More

Learn what your peers think about TeamViewer Remote Management. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,114 professionals have used our research since 2012.

reviewer1563258

Senior Administrator at a tech vendor with 10,001+ employees

Dec 7, 2021

The security of the solution could be more secure.

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reviewer1750902

Information Technology Technician Level 1 at a tech services company with 11-50 employees

Dec 21, 2021

Sometimes you need more services and need to buy more, depending on if you need it short term or long term.

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reviewer1463928

Principal Owner at a consultancy with self employed

Dec 22, 2021

Integration with other tools would be great.

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reviewer1567812

Senior Manager, Information Technology at a university with 201-500 employees

Dec 23, 2021

Maybe TeamViewer could be improved with more scalability.

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EA

Head of Tourism Development at a tech services company with 51-200 employees

Dec 29, 2021

The security could be improved.

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Chinthaka Kannangara

Network System Engineer at VSIS

Jan 28, 2022

I'm not sure if the security is ideal. They could work to improve it.

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AR

Abdelkader Raway

Works at a financial services firm with 51-200 employees

Feb 17, 2022

The connectivity could improve.

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Show 10 more reviews (out of 34)

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Product Categories

Remote Monitoring and Management (RMM)

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Product Categories

Product Categories

Remote Monitoring and Management (RMM)

Popular Comparisons

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NinjaOne vs TeamViewer Remote Management

Kaseya VSA vs TeamViewer Remote Management

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