In both cases we were replacing core systems with this solution. One was for an exam authority and one for a company that sells and edits steel.
Low-code platform needs knowledge of coding and best practices to make it work best.
What is our primary use case?
What is most valuable?
What needs improvement?
This solution could be more user-friendly and involve less code. It requires a lot of SQL knowledge and programming. It is not a drag and drop solution.
For how long have I used the solution?
I have used this solution for two and a half years with two different clients.
What do I think about the stability of the solution?
This is not a stable solution. When work has been done on screen A, for example, this has lead to a downfall in screen B. This has occurred even when there appears to be connection between the two. This is mostly happening because developers are not using of are not aware of best practices within platforms. It's like Excel. I can make a lot in Excel, but if my calculations are wrong, it's me that is in the fault, not Excel.
What do I think about the scalability of the solution?
This solution is difficult to scale. We found it challenging to ensure that many more users could use the system without any trouble. Making your low-code application scalable is usually the responsibility of the client, not the platform itself.
How are customer service and support?
We received some technical support onsite, but due to the high cost, the support was no longer available.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Both clients used a traditional coding language and wanted to switch, thinking low-code would be cheaper and have a quicker time to market.
How was the initial setup?
The feedback from our developers was that it was quite hard to set up. The deployment took quite some time because the developers made some code errors or did not use best practices for coding that worked best with Thinkwise. We could bring it down to an hour eventually.
Which other solutions did I evaluate?
A seperate team investigated 3 low-code platforms and this was considered best suited.
What other advice do I have?
I would advise others to do thorough research and ask companies who are already using it how their experience has been. I would compare it with Mendix and OutSystems to make sure that you select the best platform available for your business. This should be done always, when considering building a new system. Is the option is think I need compatible for all the features I need?
I would rate this solution a six out of ten
Which deployment model are you using for this solution?
Public Cloud
