Totango Reviews

Name: Totango
Brand: Totango

What is Totango?

Totango Customer Success Management enable a culture of the customer with the Enterprise to Customer business growth strategy, where the customer is the focus of everything what employees do. Totango Customer Success Management offers two products:

Totango mindshare

As of January 2026, the mindshare of Totango in the Customer Success Management category stands at 9.2%, up from 9.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Customer Success Management Market Share Distribution
Product	Market Share (%)
Totango	9.2%
Gainsight	27.7%
Freshworks Neo Platform	17.8%
Other	45.3%

Customer Success Management

Compare Totango with alternative products

Learn more about Totango

Customer Engagement - a robust customer success management platform with three editions for companies of any size.
Enterprise Impact - a conversational interface that is available to all employees, for a flat access fee and no special log-in required.