Totango Reviews

Name: Totango
Brand: Totango

What is Totango?

Totango Customer Success Management enable a culture of the customer with the Enterprise to Customer business growth strategy, where the customer is the focus of everything what employees do. Totango Customer Success Management offers two products:

Totango mindshare

As of October 2025, the mindshare of Totango in the Customer Success Management category stands at 8.8%, down from 10.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Customer Success Management Market Share Distribution
Product	Market Share (%)
Totango	8.8%
Gainsight Platform	36.2%
Freshworks Neo Platform	27.7%
Other	27.299999999999997%

Customer Success Management

Compare Totango with alternative products

Learn more about Totango

Customer Engagement - a robust customer success management platform with three editions for companies of any size.
Enterprise Impact - a conversational interface that is available to all employees, for a flat access fee and no special log-in required.