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Software Associate at a tech services company with 10,001+ employees
Real User
Top 5Leaderboard
May 17, 2024
Helps users to extract data from a particular time frame
Pros and Cons
  • "With the tool, it is possible to compare NeoLoad test results against baseline and benchmark, and we can make the comparisons in the same window."
  • "The debugging part of Tricentis NeoLoad takes time."

What is our primary use case?

In my company, we use the product on the cloud by just filling out and taking the subscription and then starting the application in our environment. In general, I am not aware of the technical areas associated with the product.

What is most valuable?

In Tricentis NeoLoad, there are some good options similar to what Apica offers. If you are planning extraction for eight or ten hours, NeoLoad can extract data from that particular time frame, which is something you can't do in Apica but is present as a good feature in Tricentis NeoLoad. With the tool, it is possible to compare NeoLoad test results against baseline and benchmark, and we can make the comparisons in the same window.

What needs improvement?

The debugging part of Tricentis NeoLoad takes time. Fixing the scripts takes time due to the problem with the debugging part. The debugging part of the product is an area that requires improvement.

For how long have I used the solution?

I have been using Tricentis NeoLoad for a year.

Buyer's Guide
Tricentis NeoLoad
March 2026
Learn what your peers think about Tricentis NeoLoad. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.

What do I think about the stability of the solution?

My company uses the product on the cloud, so we have no issues with the tool.

What do I think about the scalability of the solution?

At the moment, no one in my company uses the product. I used the tool when I worked with Vodafone's account, but at the moment, our company is not handling it anymore.

How are customer service and support?

I have not contacted the support team of the product since I have not faced any issues with the solution.

Which solution did I use previously and why did I switch?

The debugging part of Tricentis NeoLoad takes time. Fixing the scripts takes time due to the problem with the debugging part. The debugging part of the product is an area that requires improvement.

How was the initial setup?

The solution is deployed on the cloud services managed by NeoLoad. Apache JMeter was also deployed on the cloud.

Not only for Tricentis NeoLoad but also any other tool would require some time to be installed.

What other advice do I have?

Anyone can use the product, but it is important to create templates to focus on, especially if someone wants the business transactions to be easily captured in NeoLoad.

I rate the tool an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NalinGoonawardana - PeerSpot reviewer
Principal Consultant ( Test automation - Performance testing) at TTC Global (TTC) at TTC at a tech services company with 51-200 employees
Real User
Top 5
Jul 28, 2023
Good support, intuitive and straightforward to use
Pros and Cons
  • "NeoLoad is actually really good, mainly because they have a world-class support service."
  • "NeoLoad can improve the correlation templates, which are specific to frameworks. There's room for improvement in that area."

What is our primary use case?

One of our use cases, it was Oracle E-Business Suite (Oracle EBS) application testing. The other one was a migration project for SAP HANA. In those two use cases, we needed to perform benchmarking and increase the coverage from an end-to-end point of view rather than just focusing on the API endpoints. 

We had to automate some of the Oracle form-specific transactions using NeoLoad, as we wanted to expand the coverage. So, I used NeoLoad as a hybrid solution alongside JMeter. Initially, the majority of the volume was on JMeter, but for the Oracle forms usage, which was low, we utilized a low-volume license from NeoLoad.

What is most valuable?

NeoLoad is actually really good, mainly because they have a world-class support service.

What needs improvement?

NeoLoad can improve the correlation templates, which are specific to frameworks. There's room for improvement in that area.

In future releases, I think they definitely need a full UI revamp because I believe it's built on Java technology, which feels a bit outdated. I would like to see that being improved. Additionally, increasing the coverage of the correlation templates capabilities would be very useful.

For how long have I used the solution?

I've used it across around three projects mainly because we provide the best options for our clients. We combine open-source tools with commercial ones. So, in two cases, we encountered limitations with JMeter, mainly because it doesn't offer off-the-shelf support for Oracle forms and SAP GUI. That's when we decided to introduce NeoLoad.

What do I think about the stability of the solution?

It is a stable solution. When I worked with this tool, the main pain point was finding solutions. They have some good documentation, but it could be improved because sometimes the feature I was looking for was already there, but it took me a while to find it due to the documentation. 

So, NeoLoad can improve the documentation. Otherwise, the tool itself is stable. For our purposes, using it with around 100 users, it was very stable.

What do I think about the scalability of the solution?

It is a scalable solution. I have integrated NeoLoad three times in your personal projects. I would say the main feature that might lag for enterprise usage is the capability to manage scripts in a team environment. You should be able to maintain scripts across multiple users through a source code repository. I'm not sure whether NeoLoad fully supports managing Java programming-like stuff with ease through a source code repository. That might be one aspect that could make it more qualified for enterprise use. 

Other than that,  NeoLoad can support enterprise needs, but I'm not sure about the team environment support with a source code repository. But as for the tool itself, because we are using it at kind of an enterprise level, not extensively, but it caters to most of the requirements.

How are customer service and support?

The customer service and support were good. The initial support I received from them was world-class. They treated the issues as their own, and I would rate it eleven out of ten. It was that good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is not that complex unless you try to use it against a complex application like Oracle Forms. Oracle always tries to encourage the use of its own proprietary performance testing tool. They make it harder for the clients to use other tools, pushing them to buy their own. That's when the complexity arises. Other than that, it's straightforward and very intuitive. 

As long as you have a basic understanding, it's not that hard to get started. Personally, I came from a JMeter open-source background, so transitioning to NeoLoad wasn't too hard for me.

Initially, we faced some configuration issues, and the documentation was a little lacking, but the support team was very helpful in resolving the problems and guiding me through the setup. After that, using the tool became a walk in the park. However,  NeoLoad can still improve certain aspects.

NeoLoad has a cloud solution, mainly for executing tasks, but the tool itself is an on-premises one. The main issue with these cloud providers is that they should come up with CNA, which is the security certification. Otherwise, people, especially in the government sector, don't want to use them. They are very conservative about security in New Zealand, so they prefer everything to be on-premises mostly. Cloud solutions, like Platform as a Service, are not easily embraced there; they prefer on-premises solutions. So, everything is on-premises.

What's my experience with pricing, setup cost, and licensing?

NeoLoad now has a much more flexible licensing process. Earlier, it was hectic with people. Nowadays, licensing itself is a killer for most products.

For example, we purchased the Tableau license, and they had this on-premise licensing server setup, which is not working at all. So we had to ask them to give us a cloud license, and the discussion is still going on. They are trying to charge us additional stuff for Tableau. So our clients are now in a situation where they might abandon the product due to licensing issues, making it complex. People don't want to go through this. Really, it's easier to use the tool, but licensing itself takes a lot of unwanted complications.

So, with NeoLoad, we gave feedback and asked them to simplify the licensing model, and they came back with a better proposal.

Which other solutions did I evaluate?

If it weren't for the limitations in supporting Oracle forms and SAP GUI, I would never choose any other tool over JMeter. As for SAP GUI, we shouldn't fix anything unless it's broken, so I prefer sticking with JMeter. These commercial load test tools are insanely priced, especially the load test tools. 

That's why I appreciate that NeoLoad has come down with better, smaller licenses now. It's a good improvement. But I still think they are overpriced. This applies to all these tools, not just NeoLoad. If you look at them, they sometimes charge for virtual user hours, which I don't understand. When you buy a tool and a certain number of virtual users, you shouldn't be charged for hours of virtual use. Instead, you should be charged based on the number of virtual users, and the clients should be able to use it for the period they purchased the license.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. There are certain areas that need improvements in NeoLoad, like UI, correlation templates, and more.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Tricentis NeoLoad
March 2026
Learn what your peers think about Tricentis NeoLoad. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.
GaneshMuralidharan - PeerSpot reviewer
Global Delivery Head at Vaisesika consulting
Real User
Top 20
Mar 13, 2022
Stable and scalable load and performance testing solution with good API support and better pricing
Pros and Cons
  • "Tool for load testing and performance testing with good API support and good technical support. Tricentis NeoLoad is absolutely stable and scalable."
  • "Pricing is always cheaper with Tricentis NeoLoad versus the very expensive Micro Focus LoadRunner."
  • "There were some features that were lacking in Tricentis NeoLoad, e.g. those were more into Citrix and other complicated protocols, which were supported easily by a competitor: Micro Focus LoadRunner. We also need to look into how it integrates with other Tricentis products, because Tricentis did not have a good performance testing tool until now."
  • "There were some features that were lacking in Tricentis NeoLoad, e.g. those were more into Citrix and other complicated protocols, which were supported easily by a competitor: Micro Focus LoadRunner."

What is our primary use case?

Tricentis NeoLoad was for a sports client of ours, and they had a web based application, and that application had a lot of APIs floating into a lot of sports applications. They were sports-based solutions, where you have people going to baseball sporting events, registering for the events, getting tickets, etc. That was the load that we tested with Tricentis NeoLoad.

What is most valuable?

The API side of Tricentis NeoLoad is good. The API support is much better with this solution, compared with the competition. Pricing for it is also more affordable than its competitor: Micro Focus LoadRunner.

What needs improvement?

There were some features that were lacking in Tricentis NeoLoad, e.g. those were more into Citrix and other complicated protocols, which were supported easily by a competitor: Micro Focus LoadRunner.

What we want to see in this solution is how it integrates with the entire suite of Tricentis Solutions. Tricentis has a very successful product in Tricentis Tosca, and that is a product that is more focused on test automation. They have test management solutions. They have different management. Performance management or performance engineering within one solution would be a big winner for Tricentis NeoLoad, so this is an area for improvement for this solution. Otherwise, it is a really good tool.

I still need to take a closer look at the integration of Tricentis NeoLoad. I want to see how it integrates with other Tricentis products, because Tricentis did not have a good performance testing tool until now. This is a recent acquisition, so we want to see how these results come together: test automation, performance testing, etc., so that's what I'm looking for.

What do I think about the stability of the solution?

Tricentis NeoLoad is absolutely stable.

What do I think about the scalability of the solution?

We have used Tricentis NeoLoad and we find it scalable.

How are customer service and support?

Tricentis acquired this product a year ago, so prior to that acquisition, the product was owned by an independent company, and their support was really good. We were supporting from India, and we had constant support from them. We never had any challenges with support for Tricentis NeoLoad.

Which solution did I use previously and why did I switch?

We previously used Micro Focus LoadRunner, and switched to Tricentis NeoLoad because of the cost aspect, and we also found that Tricentis NeoLoad is also a good solution. It has very similar facilities like Micro Focus LoadRunner, but some of the features that are lacking there is more into Citrix and other complicated protocols, which Micro Focus LoadRunner easily supports. The API side of Tricentis NeoLoad was good, so we were able to do really good work with the solution. We bought it recently.

How was the initial setup?

Compared to Micro Focus LoadRunner, the setup for Tricentis NeoLoad is easy.

What's my experience with pricing, setup cost, and licensing?

Pricing is always cheaper with Tricentis NeoLoad versus the very expensive Micro Focus LoadRunner.

Pricing is really less compared to Micro Focus LoadRunner, but once this product goes under the Tricentis umbrella, we don't know how much are they charging for it now. I have not looked into the most recent pricing for Tricentis NeoLoad.

Which other solutions did I evaluate?

I have experience with performance testing tools, particularly Micro Focus LoadRunner, Apache JMeter, and Tricentis NeoLoad. We also did a POC with Tricentis Flood, but that is now gone. We also did some work with Microsoft, but they have started removing it. Even Microsoft provides a solution for performance testing: Visual Studio.

What other advice do I have?

I'm rating Tricentis NeoLoad seven out of ten, while Micro Focus LoadRunner I'm rating a five out of ten. I'm not giving Tricentis NeoLoad a score of ten because I want to see more out of it in terms of integration, particularly how it integrates with other Tricentis products.

There is a customized version for BlazeMeter, but it's a solution that cannot be compared with either Micro Focus LoadRunner or Tricentis NeoLoad, because it is more of an open source solution, so you do not get support that's comparable with the support you get from paid solutions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Patrik Badkar - PeerSpot reviewer
Technical lead at a consultancy with 10,001+ employees
Real User
Top 20
Oct 9, 2021
Good licensing cost, user-friendly, and makes it easy and quick to create scripts
Pros and Cons
  • "The licensing cost is very less for NeoLoad. It is user-friendly and easy to understand because they have created so many useful functionalities. When I started working with this tool, we just had to do the initial assessment about whether this tool will be able to support our daily work or not. I could easily understand it. I didn't have to search Google or watch YouTube videos. In just 15 to 20 minutes, I was able to understand the tool."
  • "If I have to create a script in LoadRunner, it usually takes around six hours, but if I do the same thing in Neotys, it usually takes around one and a half hours to complete everything."
  • "LoadRunner supports multiple protocols, whereas NeoLoad supports only three protocols. With NeoLoad, we can go for the SAP technology, web-based HTTP, and Remote Desktop Protocol (RDP). If I have to simulate .NET application-based traffic, I won't be able to do that. So, protocol support is a limitation for NeoLoad. It should support more protocols."
  • "LoadRunner supports multiple protocols, whereas NeoLoad supports only three protocols."

What is our primary use case?

We used it for putting the load on the system. For example, for a big sale of an online marketplace, we created the scripts with performance testing tools such as Neotys and LoadRunner. We used to search for a product and add it to the cart. We used to capture all this traffic through these tools, and then, we used to do the real-time testing. So, we used to simulate the real-world user scenario. For example, if the company was expecting around 20,000 users on a specific day, we used to simulate the volume of 20,000 users on the application. 

The deployment model depends on a client's requirements and licensing. If we have a sufficient budget, we always go for the SaaS model. If we have a limitation of licensing, then we prefer to go for on-premises deployment. We usually need to get support from the admin team to set up everything. We used to take care of this aspect so that the support team will be able to do things on our behalf, such as setting up things in their environment.

How has it helped my organization?

We can quickly do scripting with NeoLoad, which makes it easier to give timelines and meet them. We can easily tell a client that within this much time, we can provide the end-to-end scripts, and we'll be able to do the execution along with all the activities. 

What is most valuable?

The licensing cost is very less for NeoLoad. It is user-friendly and easy to understand because they have created so many useful functionalities. When I started working with this tool, we just had to do the initial assessment about whether this tool will be able to support our daily work or not. I could easily understand it. I didn't have to search Google or watch YouTube videos. In just 15 to 20 minutes, I was able to understand the tool.

We can easily do scripting with NeoLoad. We just have to understand the basic functionality to create a script. There is not that much effort that we have to put in. If I have to transfer knowledge to a new person or a beginner, he will also be able to pick it up quickly. 

What needs improvement?

LoadRunner supports multiple protocols, whereas NeoLoad supports only three protocols. With NeoLoad, we can go for the SAP technology, web-based HTTP, and Remote Desktop Protocol (RDP). If I have to simulate .NET application-based traffic, I won't be able to do that. So, protocol support is a limitation for NeoLoad. It should support more protocols.

One issue that we faced was that multiple users weren't able to work on the same application. We used to create multiple scripts based on the application and based on the projects, and then we used to integrate all of them in a single place. With NeoLoad, if you have to do this activity, to import a script, one user has to log off, and the second user has to copy the script and improve it, which is a time-consuming activity. These are the things that can block any further activity.

For how long have I used the solution?

I have been working with this solution for 18 months.

What do I think about the scalability of the solution?

I would rate it a nine out of 10 in terms of scalability. It is currently being used extensively. My organization is huge, and we have an employee count of more than 300,000. I wouldn't be able to provide the exact count, but for my project, 20 people are using this tool.

How are customer service and support?

They usually clarify any queries or issues within three hours. They usually come back to us within three hours, which is as per our SLA, so that's good. I would rate them an eight out of 10.

Which solution did I use previously and why did I switch?

Previously, we were using Micro Focus LoadRunner Enterprise. It is still in use. We haven't completely removed it. We switched because of the licensing and the time taken to create a script.

Neotys has taken some references from LoadRunner to create NeoLoad. So, in terms of functionality, NeoLoad and LoadRunner are quite the same.

The licensing cost of NeoLoad is lesser than LoadRunner. LoadRunner supports a higher number of protocols than NeoLoad. LoadRunner has more protocols for interacting with the application than NeoLoad. So, there are multiple things that we can simulate with LoadRunner, such as a desktop application or traffic for a banking domain.

If I have to create a script in LoadRunner, it usually takes around six hours, but if I do the same thing in Neotys, it usually takes around one and a half hours to complete everything. So, we can provide a deadline for deploying a script. Time is money, so NeoLoad is better in terms of time.

How was the initial setup?

It is straightforward. You don't need much understanding from the installation perspective. You just need to download the .exe and install it. You just need the license, and if you are going for the trial version, you just upload the license. If you are going for a business license, you just have to tie up with them and reach an agreement. That's it. 

It is a one-day thing. One day is enough to complete the installation and the setup.

What about the implementation team?

It was an in-house job. In terms of maintenance, we usually have an admin team and a security team to put patches, etc.

What's my experience with pricing, setup cost, and licensing?

Its licensing cost is very less.

What other advice do I have?

If you are dealing only with web HTTP, you can definitely go ahead with this solution because time is money. 

I would rate NeoLoad an eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Venkat G - PeerSpot reviewer
Associate Software Engineer at DXC Technology
Real User
Apr 6, 2023
Helps with POC-level activity
Pros and Cons
  • "I like the solution’s performance and integration. Also, the tool’s help center is very responsive and helpful. They have always helped me within a short duration of time."
  • "The solution’s pricing is higher compared to other tools. Though the product’s reports are accurate, it needs to be more detailed like other tools."

What is our primary use case?

We use the tool to do POC level activity.

What is most valuable?

I like the solution’s performance and integration. Also, the tool’s help center is very responsive and helpful. They have always helped me within a short duration of time.

What needs improvement?

The solution’s pricing is higher compared to other tools. Though the product’s reports are accurate, it needs to be more detailed like other tools.

For how long have I used the solution?

I have been working with the solution for six months.

How was the initial setup?

The tool’s setup is straightforward. The installation takes a couple of hours to complete.

What other advice do I have?

I would rate the solution an eight-point five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ayanda Mabombo - PeerSpot reviewer
Quality Engineer ( Performance) at a retailer with 10,001+ employees
Real User
Mar 28, 2023
The solution is easy to learn and use, but they should improve its reporting feature
Pros and Cons
  • "The solution's setup was straightforward."
  • "It is easier to comprehend the analysis on its on-premise setup but not on its on-cloud setup."

What is our primary use case?

We use the solution for performance testing.

What is most valuable?

The solution is easy to learn and use.

What needs improvement?

They should improve the reporting feature of the solution. It is easier to comprehend the analysis on its on-premise setup but not on its on-cloud setup.

For how long have I used the solution?

We have been using the solution for two years.

What do I think about the stability of the solution?

We faced issues with our on-cloud setup once or twice within the past year. Apart from that, the solution is relatively stable.

What do I think about the scalability of the solution?

The solution's scalability depends on the number of users and what they use it for. We have five or six users in our company using the solution. It scales as much as we require on-cloud. The scalability on-premises depends on the number of hardware and licenses we have purchased.

How was the initial setup?

The solution's setup was straightforward. It took five minutes to complete the process. 

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. But users can select the features they require and pay accordingly.

What other advice do I have?

The buyers should make a purchase decision depending on the usage of their project protocols. They should use the solution if they have to deal with a load on-premises. It is quite a good product compared with other solutions. But working better for on-premises setup doesn't make it an exceptional product. If you're working with web API only, better products are available.

I rate the solution as a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Stas Radionov - PeerSpot reviewer
Test Manager at FirmTec
Real User
Top 20
Feb 23, 2023
Straightforward setup, scalable, and stable
Pros and Cons
  • "From a functional perspective, the range of tools provided with Tricentis NeoLoad is perhaps the widest."
  • "There is room for improvement with the support and community documentation as it can be difficult to find answers to questions quickly."

What is our primary use case?

We use Tricentis NeoLoad to test risk with API calls and make some small automation with the API calls using small Java scripts to take data from the file.

The solution is on-premises and we use a web dashboard which is SaaS but we use on-premise because we mostly work with the clients in its sensitive data that's required, like, only on-premise usage.

The solution is on-premises and we use a web dashboard which is Software as a Service. We prefer on-premise usage because we mostly work with clients dealing with sensitive data that requires on-premise usage.

What is most valuable?

The scalability, support protocols, and features of Tricentis NeoLoad made it easy and straightforward for us to complete the same tasks for our customers in the server cloud. We had to verify the certificate and attach the file within a protocol, which was a challenge in the server cloud.

From a functional perspective, the range of tools provided with Tricentis NeoLoad is perhaps the widest.

What needs improvement?

There is room for improvement with the support and community documentation as it can be difficult to find answers to questions quickly. 

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the stability of the solution?

The solution is stable. In the past six months, I have only encountered a few issues or bugs when the program crashed. I believe this may have been due to my own configuration settings.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The technical support is not very good.

Which solution did I use previously and why did I switch?

I previously used Cisco SMARTnet but the generators for reports were difficult to configure on the backend so we switched to Tricentis NeoLoad because it is more user-friendly.

How was the initial setup?

The initial setup is straightforward. We deployed using the manual and did not integrate the solution with anything, such as the CID tool; it was only for small projects.

What's my experience with pricing, setup cost, and licensing?

We used a 60-day trial with ten hours of work per month. The cost is increasing each year.

What other advice do I have?

I give the solution an eight out of ten.

We have three people using the solution in our organization.

As long as the organization's requirements are met, I recommend Tricentis NeoLoad.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
GerardGanga - PeerSpot reviewer
Senior Manager Business Solutions
Real User
Jan 27, 2023
A good, user-friendly performance monitoring tool, but lacking in cross-product integration functionality
Pros and Cons
  • "We appreciate that this solution is very user-friendly, even if the user does not have a lot of protocol knowledge and experience."
  • "We would like to see the addition of one-to-one integrations with the Tricentis Tosca suite to this product, which would then cover the end-to-end needs of our customers who are looking for a single vendor solution."

What is our primary use case?

This solution is mostly used by our customers to monitor the performance of the networks or of the server site.

What is most valuable?

We appreciate that this solution is very user-friendly, even if the user does not have a lot of protocol knowledge and experience.

What needs improvement?

We would like to see the addition of one-to-one integrations with the Tricentis Tosca suite to this product, which would then cover the end-to-end needs of our customers who are looking for a single vendor solution.

For how long have I used the solution?

We have been working with this solution for 11 years.

What do I think about the stability of the solution?

We have found that the only stability issues, when using this solution, stem from the hardware in operation as opposed to the solution itself.

What do I think about the scalability of the solution?

This is a fairly scalable solution.

What was our ROI?

We have found this solution to be very time saving for our customers, who report optimal resource usage since its implementation.

What's my experience with pricing, setup cost, and licensing?

The licensing for this solution is renewable yearly, and covers all available features and technical support.

What other advice do I have?

We would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Tricentis NeoLoad Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Tricentis NeoLoad Report and get advice and tips from experienced pros sharing their opinions.