Tungsten TotalAgility Reviews

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Tungsten TotalAgility

May 2026

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As Kofax journey through a brand transformation with strategic acquisitions in the BPM (Singularity), BI (Altosoft) and Integration (Kapow) spaces, TotalAgility has come to the fore as the platform upon which the world’s leading document capture company will attempt to capture the Smart Process Application market. As a result you will see the sales force climb the stairs from the scanning operations in the basement to the heady heights of your boardrooms.

For the best part of a decade now TotalAgility has been pitched among the best of breed in the combined BPM and Case Management market for the Microsoft stack; and for even longer in the pure-play BPM space. Having acquired Singularity in 2011, Kofax are now able to make a more Enterprise level offering downstream from document capture.

The out-of-the-box Case Management capabilities provide a suitable platform for your more unpredictable workflows. This is made easy in TotalAgility as it uses the same underlying pure-play BPM technology; so whether you implement a pure-play BPM solution or Case Management, it should come down to a design decision with no impact on your technology selection.

The new browser based design environment (introduced in version 6.0) is a pleasure to work with but comes with the usual risks of any major software rewrite. This being said, many of its initial issues have been addressed in subsequent service pack releases, and with the imminent release of TotalAgility 7.0 I expect the vast majority of them will be consigned to history. The product support team have a number of very experienced TotalAgility SMEs and it is an unusual event when they are unable to provide at least a work around to even the most difficult of issues.

Having worked with TotalAgility and it’s earlier guises since my days at Singularity I can honestly state that I love working with this technology. The new look TotalAgility designer module has exceeded my expectation and with the integration of the tried and tested Kofax Capture technology, their existing and future customers are in for a real treat. The brand new forms designer in TotalAgility 6.0 and its successor 7.0 will initially provide a challenge to the seasoned pre TotalAgility 6.0 KTA developer. Whilst it took a bit of getting used to it has paid dividends in providing a real rapid development web forms tool.

Finally, whilst TotalAgility provides a rapid development environment, any software implementation worth its salt will require an element of custom code. In my experience the combination of Business Analyst(s) and .Net Software Developer(s) will provide you with the grounding for a successful TotalAgility implementation. Skilled TotalAgility personnel are as rare as hen’s teeth, however a search on LinkedIn or Google for independent TotalAgility consultants should throw up a few options. Complemented with the promise of a value-based pricing model I expect to see TotalAgility set the trend for Smart Process Application platforms.