Appian vs Tungsten TotalAgility comparison

Appian and Tungsten Automation are both solutions in the Business Orchestration and Automation Technologies category. Appian is ranked #14 with an average rating of 7.7, while Tungsten Automation is ranked #25 with an average rating of 7.0. Appian holds a 7.0% mindshare in BOAT, compared to Tungsten Automation’s 1.7% mindshare. Additionally, 95% of Appian users are willing to recommend the solution, compared to 90% of Tungsten Automation users who would recommend it.

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Executive Summary

We performed a comparison between Appian and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Appian vs. Tungsten TotalAgility Report (Updated: June 2026).

Buyer's Guide

Appian vs. Tungsten TotalAgility

June 2026

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Helped 908,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automation Anywhere is 6.3%, down from 7.5% compared to the previous year. The mindshare of Appian is 7.0%, down from 8.6% compared to the previous year. The mindshare of Tungsten TotalAgility is 1.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Orchestration and Automation Technologies Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	6.3%
Appian	7.0%
Tungsten TotalAgility	1.7%
Other	85.0%

Business Orchestration and Automation Technologies

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Shad Bhowmik

Finance Specialist at a government with 5,001-10,000 employees

Automated remittance workflows have boosted speed and accuracy but still need geo-tagging improvements

Remittance is a crucial part of my integral operation, so any disruption would majorly impact our clients. After switching to Appian, we never faced any disruption as it is reliable and we can generate data at any point in time, quite faster than other tools in my personal opinion. Regulators can ask for data from us at any time, and with Appian, we download data from our Appian tools to share it with them whenever they ask. I would share a real-life example: a customer's transaction processed more than a year ago. Suddenly the customer came back asking for all the details. In our previous tool, it was quite difficult to generate transaction details from over a year ago; however, while using Appian, we can pull up data using different key search fields, such as a customer's cell phone number, remittance tracking number, or MT103 reference number. We shared it with the customer instantly, and the customer was surprised we could provide all the details in such a short time. It added reputational value for our organization, thanks to Appian.You have pointed out two major things: time-saving and reduction of error, which are key points while processing remittance. Previously, while using another tool, it was quite time-consuming to process remittance, but after switching to Appian, it can extract data from MT103, eliminating the need for manual data entry. The process has become fully automated. Previously we could process only five to ten transactions within an hour, but now, after switching to Appian, we can process about 100 transactions in an hour, making it 10 times faster. In terms of error detection, since Appian extracts data from MT103, the extraction rate is quite good, and the error rate is negligible, lower than 0.001%. We can share accurate, error-free data with the regulator, which is essential for us. Appian benefits us significantly. After receiving an MT103, we check what the remitter is, the amount, if it is under threshold for processing, and if it is from a high-priority remitter or client. Since Appian extracts data from MT103 messages and identifies top-level clients from the database, it can notify us to process their transactions with priority. Due to automated data extraction, there are fewer instances of error. In our previous tool, we reported regulatory data to the central bank manually and often received complaints about invalid purpose codes due to manual data entry. Appian handles this automatically, and after switching, our error rate has dropped significantly, resulting in positive feedback from the Central Bank of Bangladesh regarding our reduced error rates. This has greatly enhanced our organization's reputation. Appian is fully on-premises, and we have our own system.

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Ross Macadam

Director at iicon ltd

Has faced challenges adapting to evolving capture methods and competitive integrations

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that particular product in the last probably six to nine months. The speed of product development means that my experience with it is likely out of date in terms of the product suite capabilities. The difficulty with customers nowadays is that they are subject to the winds of change in terms of the adoption of cloud technologies and the offerings those cloud technologies bring. Microsoft, for instance, is rapidly filling in the spaces between various product areas that other vendors typically owned. That makes it difficult for customers to settle on their functional requirements because the offers are competing in the same space. I look for more integration with mainstream subscription based platforms, more security integration, and possibly some more lifecycle management features. However, the difficulty with that is the competition with existing options that people have in their subscription library.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are measuring ROI through quality: Reducing errors, saving time, and saving money."

"With Automation Anywhere, what used to take us two days now takes us twenty minutes."

"My impression of the impact on visibility in the automation lifecycle is that we help to standardize the process and become more productive in those activities and visibility."

"I have worked on other RPA tools but this is more logical and easy to use."

"What I appreciate most about Automation Anywhere is its user interface, which is very friendly and simple when compared to UiPath and Power Automate, featuring drag-and-drop capabilities, control rooms for both cloud and on-premises, and the ability for business users to run bots with just half an hour of training."

"I have been using this solution for a while now, and I think that it is a very good platform."

"In some cases, we see savings on the order of $100,000 and, in the newer processes that we are trying to do, it may be up to $1,000,000."

"I like the OCR feature, where we can capture information from PDFs."

More Automation Anywhere pros

"Technical support is quite responsive."

"As long as they know what they want or what they need to digitize, Appian would be there to support the transformation that their corporation or their company would be needing in the future."

"Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems."

"When it comes to speed of development, system integrations, BMPS workflows, and digitization of manual processes, Appian is possibly the best choice there is."

"The technical support is excellent."

"This is the most complete solution of its kind, dealing with BPM and RPA, AI, case management, and document processing."

"Where Appian stood out was the full stack integration."

"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."

More Appian pros

"Since it provides both Capture and BPM on a single platform, it stands on its own in the business process improvement space."

"This is a great product, a BPM tool with capture facilities."

"It's not so complex to design what you need to."

"Most customers benefit from multichannel capture, business processes, along with image processing capabilities, and centralized administration and reporting."

"One feature I like is that it makes the matrix easy for an unstructured document."

"However, this solution is stable, and I have not seen any issues so far."

"Kofax is very easy to use, UI-friendly and allows easy data extraction."

"It is a very user-friendly tool in the market with a complete package of BPM, case management, and capture capabilities."

More Tungsten TotalAgility pros

Cons

"The scheduling is a little difficult at times."

"Queues are great but need improvement. They are helpful because most of the automations are transaction-based."

"In terms of improvements for Automation Anywhere, I would prefer to see more options in packages and pricing, including a breakdown of different features and products, which would allow us to select certain products while potentially skipping others as needed."

"Unfortunately, this process was not used for a long time due to latency issues and a functionality gap."

"There's potential for Automation Anywhere to integrate conversational types of tools and AI into their tool set, which would be really valuable."

"We're in a digital world where everything's evolving. AI is coming out, so just looking at keeping moving, introducing new innovations into the product, nothing specific. The Automation Anywhere teams seem to know what the customers want."

"Regarding the pricing, I think it's high, and it's the same for the setup cost and licensing."

"I would like more integration into the entire Microsoft Suite of products, not just Excel. Companies use all of Microsoft products at the same time, and being good at just one Microsoft tool is a limiting factor. Being able to use Microsoft Excel, Access, and Outlook together and have them integrated (as standard) into the tool would be very useful, especially when you go into attended automation."

More Automation Anywhere cons

"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."

"I'd like to see business rules management included as part of the solution."

"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."

"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."

"If you have a lot of cases, 150,000 for example, the stability will not be good because the memory required is so heavy that the RAM that you need is backed in."

"If that had more DevOps capabilities, it would be an excellent product."

"Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."

"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."

More Appian cons

"While the image, the field extraction, is really good in KTA, the OCR result is not so good."

"Kofax should improve its handwritten extractions."

"Kofax needs to improve the low-code or citizen developers rather than focusing on other cloud solutions for data extraction."

"APM observability is something that doesn't exist in TotalAgility."

"The Transformation Designer of KTA can be made better."

"Sometimes there isn't enough accuracy when it comes to extracts."

"I'd like to have better inbuilt features so that we could see some added value."

"It would be nice if the tool has more connectors to different systems. It is an expensive solution."

More Tungsten TotalAgility cons

Pricing and Cost Advice

"Automation Anywhere is affordable."

"When you compare the cost of Automation Anywhere with UiPath and Blue Prism, those others are much less. Licensing-wise, UiPath wins the deal."

"I would like them to have better license management."

"This solution costs approximately $3,500 USD per license."

"Its price is competitive with all other products in the market."

"The initial setup and licensing fees are high, and although it saves costs in the long run, reaching the break-even point can take at least six months."

"We generally follow the Gain-Sharing Pricing model, which enables the customer to start getting the RPA benefits right from day one of their implementation."

"We have seen ROI on one of the process, but not on the other processes yet."

More Automation Anywhere pricing and cost advice

"More flexibility in the licensing model is still needed because initially there were customers who are looking at only one or two use cases of business areas, but now the business areas are changing and there is a larger scope. One license model may not fit everyone. They need to be a little more flexible on the licensing model."

"We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads."

"When it comes to pricing, it's definitely not affordable. However, it really depends on the requirements that you're seeking from the solution."

"It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."

"It's good value for the price."

"Licensing of Appian is less expensive when compared to other BPMs in the market."

"The cost depends on the number of users, although I recommend taking an unlimited license."

"The cost is a bit higher than other low-code competitors, OutSystems and Mendix. The price needs to be more competitive."

More Appian pricing and cost advice

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

"The price of this solution is less than some of the competition."

"Kofax TotalAgility is very expensive."

"It is slightly more expensive than other tools."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

11%

Manufacturing Company

11%

Outsourcing Company

10%

Financial Services Firm

18%

Manufacturing Company

Government

Computer Software Company

Financial Services Firm

14%

Outsourcing Company

10%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	81
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	9
Large Enterprise	46

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	13

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with...

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Is Appian a suitable solution for beginners who have no additional preparation?

Appian is actually pretty big on educating its users, including with courses that reward you with certifications. The...

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Is it easy to set up Appian or did you have to resort to professional help?

We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in i...

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What needs improvement with Kofax TotalAgility?

It's difficult to say what I'd improve in Tungsten TotalAgility because we haven't been actively marketing that parti...

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What is your primary use case for Kofax TotalAgility?

I usually recommend Tungsten TotalAgility to any company with a business process that involves large scale capture of...

See all answers

What advice do you have for others considering Kofax TotalAgility?

I'm familiar with Tungsten TotalAgility and I will share my experience with the solution. My review rating for this s...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

Celonis vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

Camunda vs Appian

Compared 8% of the time

Pega Platform vs Appian

Compared 6% of the time

IBM BPM vs Appian

Compared 4% of the time

ServiceNow vs Appian

Compared 4% of the time

Celonis vs Appian

Compared 2% of the time

More Appian Competitors

ABBYY Vantage vs Tungsten TotalAgility

Compared 7% of the time

UiPath Platform vs Tungsten TotalAgility

Compared 7% of the time

Bizagi vs Tungsten TotalAgility

Compared 6% of the time

OpenText Capture vs Tungsten TotalAgility

Compared 5% of the time

More Tungsten TotalAgility Competitors

Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

Appian

August 2026

Download Appian product report

Buyer's Guide

Tungsten TotalAgility

July 2026

Download Tungsten TotalAgility product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Interactive Demo

Automation Anywhere

Demo not available

Appian

Demo not available

Tungsten Automation

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Appian provides AI automation for critical processes. The platform orchestrates AI agents, people, and systems within unified, governed workflows, giving AI the structure, data, and controls required for reliable enterprise value. The result is end-to-end automation that replaces fragmented manual work at scale.

Appian

Tungsten TotalAgility is known for its effective integration capabilities, offering diverse deployment options, automation, and a user-friendly interface. It assists in business process management across industries, providing robust security and cloud features.

Tungsten TotalAgility focuses on streamlining workflows through automation, low-code environments, and machine learning for data extraction. Its adaptability allows for transformation without extensive customization. Though effective in many areas, there's a need for improved OCR accuracy, especially with handwritten documents and Arabic text. Users seek enhancements in low-code development, better integration, and pricing adjustments. There are also calls for improved support, learning tools, and file storage integration. Despite these areas for improvement, its integration with services like IBM Content Manager and SharePoint broadens its business applications, particularly in automation of accounts payable and invoice processing workflows.

What are Tungsten TotalAgility's key features?

Automation: Simplifies workflows and processes across departments.
Integration: Connects seamlessly with other systems like IBM Content Manager.
Low-Code Environment: Enables rapid deployment and scalability.
OCR Capabilities: Manages invoice and document processing efficiently.
Machine Learning: Enhances data extraction accuracy for structured and unstructured data.
Security: Offers robust cloud and security features for data protection.

What benefits and ROI can users expect?

Cost Efficiency: Reduces expenses through automation of repetitive tasks.
Enhanced Productivity: Streamlines operations, allowing focus on core activities.
Scalability: Supports business growth with flexible deployment options.
Data Accuracy: Improves information quality with advanced machine learning.
Integration Advantage: Expands capabilities by connecting with existing systems.

Tungsten TotalAgility is used in industries like finance and insurance, where it automates payment processing and document management. It's employed for capturing data through PDFs and emails, proving valuable for businesses that require efficient data handling and processing in their workflows.

Tungsten Automation

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Buyer's Guide

Appian vs. Tungsten TotalAgility

June 2026

Free Report: Appian vs. Tungsten TotalAgility

Find out what your peers are saying about Appian vs. Tungsten TotalAgility and other solutions. Updated: June 2026.

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