Customer support is excellent, and their support personnel, along with professional services, know the product really well, resulting in a good experience dealing with them.
Tyk offers robust security management and highly praised API management with valuable load balancing and circuit-breaker functions. It supports scalable workflows and limited logic setups, attracting scalability-focused users. However, its brand recognition and popularity are lesser-known, and new features sometimes lack stability. The cloud version has flexibility limitations, and the desire for extensions, such as .NET core, exists. Enhancements often precede effective customer communication, leading to expectation mismatches.
