What is our primary use case?
We primarily use this solution to deploy servers. It is run on our own private cloud that we put into place because our legacy infrastructure did not allow self-service. It was operated by administrators and other people. We have a requirement that disallows us to be open to the outside, which means that we can't interconnect with clouds like Azure.
Whether for legacy purposes or our cloud system, we use it for automation. We automate each and every task, such as deploying servers, network configuration, operating system deployment, and others. Deploying a server has 13 tasks starting with creating the VM and allocating storage on the network, to saving a password in a secure location.
How has it helped my organization?
Using this solution has greatly reduced the time it takes to deploy a server. It used to take at least one month, whereas now, to deploy a server takes two hours.
Using this product has changed the processes that the developers follow. It changed things for them but I don't know what they were doing before that.
We have used VRA to improve our security posture, in part because we can avoid relying on administrators and other people. The solution has all of the privileges necessary to deploy what we have to deploy. This means that we have better control over our security and the fact that we have automated the process, we know if it's not working, and we know whether everything is done correctly. If you rely on people, there can be human errors, in particular with respect to the firewalling not being properly done. There are specifics such as whether we had more ports open than necessary, or perhaps not enough. By automating everything, our process, including the security, has really improved the way that we handle the communication between the new server and the rest of the infrastructure.
Implementing VRA has enabled us to leverage other VMware products to support IT ops. We already had VMware products in our organization and adding VRA to the environment has helped make better use of those components. This was not our primary driver but it was a good plus for us later.
VRA has allowed us to save application provisioning time, as well. I estimate that our time to provision has gone from one week to one hour.
What is most valuable?
The most valuable feature is being able to deploy a virtual machine from a low level. We can automate everything including network configuration, firewall configuration, storage, storage attachment, OS deployment, middleware, and so forth.
We use some of the DevOps features for infrastructure capabilities including VMware cloud templates, infrastructure pipeline for continuous delivery, and interactive development for GitOps use cases. I am not responsible for using these features but they have given us a lot more flexibility in our development.
The DevOps capabilities have saved time for the developers, although I do not have the exact details. I can say that it is significant.
What needs improvement?
Multitenancy management is a little bit difficult to do, so it is an area that can be improved.
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For how long have I used the solution?
We have been using VMware vRealize Automation for more than five years.
What do I think about the stability of the solution?
The stability of this product is good. We use it on a daily basis.
What do I think about the scalability of the solution?
Scalability-wise, this is a good solution.
We have approximately 100 people using the cloud-based part of the solution, whereas about 10 of them use the legacy system.
We do not currently have plans to increase our usage.
Which solution did I use previously and why did I switch?
We did not have another similar solution prior to this one. However, VMware did help us to drive value from the cloud quicker than the previous process. VRA gives us more reliability and more flexibility, allowing us to deploy faster through task automation. However, I can't explain specific ways that it may have helped our business.
How was the initial setup?
The initial setup was complex, although I wouldn't necessarily say that it is because of the solution. Rather, there is complexity because of our environment. I was not part of the implementation team so I do not know all of the details.
It took approximately one month to deploy.
What about the implementation team?
Our in-house team was responsible for deployment. We have some VMware experts in the organization. Approximately five people are required for deployment and maintenance. There is a support engineer, a solution architect, and we are responsible for the level-three support.
What was our ROI?
This is not the type of solution we deploy with the goal of seeing a return on investment. It is mainly used to speed up server deployment and infrastructure deployment. As we are in the banking industry, the fact that we are faster to deliver infrastructure or applications is not part of a return on investment. We deployed the solution in order to provide better quality to our internal clients.
When people out of IT were asking for infrastructure, it took a long time and they were upset. We have started to deploy some shadow IT and the driver behind deploying VRA was to show that we now have the tools to deploy things more quickly.
What's my experience with pricing, setup cost, and licensing?
This is an expensive product and the high price is starting to become an issue for us.
What other advice do I have?
We are currently using version 7 of the solution but we are transitioning to version 8.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Pros:
- VMwared Aria Automation (vRA) give flexability to create & manage a multivendor cloud infrastructure.
- End users can self-provision VMs, applications & IT services according to policies defined by administrators.
- Can use Code Stream to automate your entire DevOps release life cycle, while you continue to use your existing development tools, such as Git and Jenkins.
- With Code Stream, We create pipelines that automate our entire DevOps life cycle while using existing development tools, such as Git and Jenkins. We create a pipeline that runs actions to build, deploy, test, and release our software.
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- Integrate vRO with other 3rd parties’ products (like; Blue Cat, InfoBlox, Ansible, Power Broker…etc.) to provide customized services that following company security policies for daily operations.
- Can integrate with vCloud Director to provide vRA blueprints, Day-2 services,...so to vCD customer tenants; which extend the functionality of vRA.
- Ability to consume on-prem services on public cloud for the same customer without need other solutions.
Cons:
- VMware suffers from bad support for Aria Automation "vRA & NSX-T"
- From different real cases with VMware; they took months to figure out issue & couldn't provide expected level of customer satisfaction.
- Multi-tenancy is possible but within a “Project”. It is not currently
possible to provide two users with different catalog views.
- Reservations have been removed, but Cloud Zones provide limits.
- Upgrade from previous versions to 8 can be significantly complex; so VMware only provide Green-environment deployment due to migration limitation