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reviewer1672617 - PeerSpot reviewer
Solutions Architect at a financial services firm with 5,001-10,000 employees
Real User
Saves time and improves security posture, but multitenancy management is difficult
Pros and Cons
  • "The most valuable feature is being able to deploy a virtual machine from a low level. We can automate everything including network configuration, firewall configuration, storage, storage attachment, OS deployment, middleware, and so forth."
  • "Multitenancy management is a little bit difficult to do, so it is an area that can be improved."

What is our primary use case?

We primarily use this solution to deploy servers. It is run on our own private cloud that we put into place because our legacy infrastructure did not allow self-service. It was operated by administrators and other people. We have a requirement that disallows us to be open to the outside, which means that we can't interconnect with clouds like Azure.

Whether for legacy purposes or our cloud system, we use it for automation. We automate each and every task, such as deploying servers, network configuration, operating system deployment, and others. Deploying a server has 13 tasks starting with creating the VM and allocating storage on the network, to saving a password in a secure location.

How has it helped my organization?

Using this solution has greatly reduced the time it takes to deploy a server. It used to take at least one month, whereas now, to deploy a server takes two hours.

Using this product has changed the processes that the developers follow. It changed things for them but I don't know what they were doing before that.

We have used VRA to improve our security posture, in part because we can avoid relying on administrators and other people. The solution has all of the privileges necessary to deploy what we have to deploy. This means that we have better control over our security and the fact that we have automated the process, we know if it's not working, and we know whether everything is done correctly. If you rely on people, there can be human errors, in particular with respect to the firewalling not being properly done. There are specifics such as whether we had more ports open than necessary, or perhaps not enough. By automating everything, our process, including the security, has really improved the way that we handle the communication between the new server and the rest of the infrastructure.

Implementing VRA has enabled us to leverage other VMware products to support IT ops. We already had VMware products in our organization and adding VRA to the environment has helped make better use of those components. This was not our primary driver but it was a good plus for us later.

VRA has allowed us to save application provisioning time, as well. I estimate that our time to provision has gone from one week to one hour.

What is most valuable?

The most valuable feature is being able to deploy a virtual machine from a low level. We can automate everything including network configuration, firewall configuration, storage, storage attachment, OS deployment, middleware, and so forth.

We use some of the DevOps features for infrastructure capabilities including VMware cloud templates, infrastructure pipeline for continuous delivery, and interactive development for GitOps use cases. I am not responsible for using these features but they have given us a lot more flexibility in our development. 

The DevOps capabilities have saved time for the developers, although I do not have the exact details. I can say that it is significant. 

What needs improvement?

Multitenancy management is a little bit difficult to do, so it is an area that can be improved.

Buyer's Guide
VMware Aria Automation
April 2025
Learn what your peers think about VMware Aria Automation. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.

For how long have I used the solution?

We have been using VMware vRealize Automation for more than five years.

What do I think about the stability of the solution?

The stability of this product is good. We use it on a daily basis.

What do I think about the scalability of the solution?

Scalability-wise, this is a good solution.

We have approximately 100 people using the cloud-based part of the solution, whereas about 10 of them use the legacy system.

We do not currently have plans to increase our usage.

Which solution did I use previously and why did I switch?

We did not have another similar solution prior to this one. However, VMware did help us to drive value from the cloud quicker than the previous process. VRA gives us more reliability and more flexibility, allowing us to deploy faster through task automation. However, I can't explain specific ways that it may have helped our business.

How was the initial setup?

The initial setup was complex, although I wouldn't necessarily say that it is because of the solution. Rather, there is complexity because of our environment. I was not part of the implementation team so I do not know all of the details.

It took approximately one month to deploy.

What about the implementation team?

Our in-house team was responsible for deployment. We have some VMware experts in the organization. Approximately five people are required for deployment and maintenance. There is a support engineer, a solution architect, and we are responsible for the level-three support.

What was our ROI?

This is not the type of solution we deploy with the goal of seeing a return on investment. It is mainly used to speed up server deployment and infrastructure deployment. As we are in the banking industry, the fact that we are faster to deliver infrastructure or applications is not part of a return on investment. We deployed the solution in order to provide better quality to our internal clients.

When people out of IT were asking for infrastructure, it took a long time and they were upset. We have started to deploy some shadow IT and the driver behind deploying VRA was to show that we now have the tools to deploy things more quickly. 

What's my experience with pricing, setup cost, and licensing?

This is an expensive product and the high price is starting to become an issue for us.

What other advice do I have?

We are currently using version 7 of the solution but we are transitioning to version 8.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Systems Admin at a retailer with 1,001-5,000 employees
Real User
One interface to control multiple environments makes it easier to monitor and manage
Pros and Cons
  • "Scalability is probably the best part about it. You can take things that you've already defined, that you've already built once, and build them again multiple times, without significant effort."
  • "The stability is 95 percent. There are some situations where it gets a little bit clumsy. When it gets really big, when you're dealing with a very large deployment, it can be a little bit difficult, but it's better than nothing. It does a significant job, given what it's tasked to do."

What is our primary use case?

We use vRealize Automation not only to track the utilization of the environment but to deploy new VMs on a regular basis. When DevOps decide they need a whole bunch of VMs spun up for a new version of an application we are already running, we can duplicate everything we've already got, spin them all up, get them running. When they're done with whatever test case they have going on, we can either move them over to staging or we can completely wipe out the entire environment, and that's a lot easier to monitor and manage.

How has it helped my organization?

Simplification. It gives us one interface to control multiple environments. It's an easier way to look at how a large chunk of information or data or processors are being used, and what they're being used for.

What needs improvement?

I would like to see it expanding, growing in all of the cloud-based stuff that they are really pushing towards, and have it be more capable of what it is already doing. But in reality, that's probably our own fault because we're a little bit behind on the version of VMware that we're running. It's probably just that we need to get caught up on our version.

What do I think about the stability of the solution?

The stability is 95 percent. There are some situations where it gets a little bit clumsy. When it gets really big, when you're dealing with a very large deployment, it can be a little bit difficult, but it's better than nothing. It does a significant job, given what it's tasked to do.

What do I think about the scalability of the solution?

Scalability is probably the best part about it. You can take things that you've already defined, that you've already built once, and build them again multiple times, without significant effort.

How are customer service and technical support?

I haven't used technical support but my co-worker has, more than once, to deal with issues we were having while we were in the process of setting it up. I was off on other tasks so I never really had to deal with tech support. But, from what he said, it worked out well. They knew what they were talking about, they helped us get it sorted out.

Which solution did I use previously and why did I switch?

There were other solutions that were used previously, but this one is the main one I have used, personally. Before coming to Bass Pro, where I am working now, it was a lot of VMware on bare metal and dealing with it directly. vRealize wasn't there.

What was our ROI?

We see our ROI is in terms of the reduced workload, because we can see a lot of things on one place and don't have to spend a lot of time going out looking for them, and in the simplification of deployment. Again, we can go to one place, do what we need to do, go off and work on other projects and come back and it's taken care of it itself.

What other advice do I have?

I give the solution a nine out of ten. Again, that's probably our own being behind. It's entirely possible the newest version is a ten. It's the whole extension, further into more modern technology, but we're not on the newest version at the moment. So it's probably already there and we don't see it yet. We're trying to get everything pulled together between our company and several other companies, to be on the same version. We're in the process of upgrading to the 6.5 and then, hopefully, very soon to 6.7.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware Aria Automation
April 2025
Learn what your peers think about VMware Aria Automation. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
Team leader infrastructure at Asseco SEE
Real User
Easy to deploy and our Customers have seen ROI
Pros and Cons
  • "The initial setup was straightforward. It's easy to deploy."
  • "7.5 is not user-friendly, in fact, it's a nightmare. They changed everything on the graphic user interface, the mode where the user interacts with the product."

What is our primary use case?

My primary use case for this solution is to automate the development of the infrastructure. I deployed the VM for the development team.

What is most valuable?

I like that it is easy to deploy the infrastructure.

I have found 7.4 to be user-friendly but 7.5 is not, in fact, it's a nightmare. They changed everything on the graphic user interface, the mode where the user interacts with the product. 

What do I think about the stability of the solution?

7.4 is okay but we have had some issues with 7.5. We have issues with the approval process of the request. The link for the approval doesn't work. I opened a ticket with VMware and I still haven't gotten an answer. I don't like the infrastructure.  

What do I think about the scalability of the solution?

I have found the scalability to be good. We share infrastructure with multiple machines and infrastructure servers. 

How are customer service and technical support?

Technical support isn't great. I opened a ticket with them two weeks ago and have yet to receive an answer. 

Which solution did I use previously and why did I switch?

We knew that we needed to switch to this solution because our customers asked for it. 

How was the initial setup?

The initial setup was straightforward. It's easy to deploy. 

The upgrade experience was a nightmare. I upgraded from 7.4 to 7.5 and it's been terrible. 

What about the implementation team?

I am the integrator. I do the deployment for our customers. 

What was our ROI?

Our customers have seen ROI but I don't know the exact numbers. 

What other advice do I have?

I would rate this solution a nine and would advise someone looking into this or a similar solution to invest in VMware Orchestrator. It's behind vRealize Automation for almost everything. You should know vRealize Orchestrator first and then try to deploy, install, and configure vRealize Automation. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Team Supervisor at Comarca de São Sebastião do Alto
Real User
Top 20
Automates infrastructure delivery process with release pipeline management, including visibility and analytics into active pipelines and their status for troubleshooting
Pros and Cons
  • "I like its capacity, the self-service portal, and operational automation. The most beneficial feature is that it saves time when creating new virtual machines, deploying security measures, and writing infrastructure code, making things easier and faster. We have a standard we follow, reducing the time spent repeatedly rewriting everything."
  • "The integration is a bit tight. I need the right package to use it properly. The new automation processes for VMware are messy, and support could be better."

What is our primary use case?

We use it for monitoring.

How has it helped my organization?

The benefits include a smoother migration to cloud services and access to new features, but overall, it doesn’t seem to have a significant impact.

What is most valuable?

I like its capacity, the self-service portal, and operational automation. The most beneficial feature is that it saves time when creating new virtual machines, deploying security measures, and writing infrastructure code, making things easier and faster. We have a standard we follow, reducing the time spent repeatedly rewriting everything.

What needs improvement?

The integration is a bit tight. I need the right package to use it properly. The new automation processes for VMware are messy, and support could be better.

For how long have I used the solution?

We’ve been using VMware Aria Automation for six months.

What do I think about the stability of the solution?

Overall, it’s stable.

What do I think about the scalability of the solution?

I don’t have complaints about its scalability; it seems fine.

How are customer service and support?

When we call support, responses take a long time, and urgent issues can’t wait days for a reply.This leads to operational troubles.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We evaluated four different options, including Nutanix for virtualization and Ansible for automation.

How was the initial setup?

The experience was not straightforward; we used the Gradios version before, so it wasn’t a new experience, but it was typical.At first, we received direction from VMware technicians, but after the first month, we had to handle everything ourselves. It took longer than expected because of hardware issues and is not fully complete yet.

What's my experience with pricing, setup cost, and licensing?

I would rate it high because, compared to other solutions, VMware’s pricing is quite expensive. VMware products have become significantly more costly in recent years, leading to higher costs.

What other advice do I have?

If you can afford it, I would recommend it. Its integration with virtualization and high availability features make it valuable. I don’t see a direct integration of AI; it seems more about resource management and efficiency than advanced AI features.

Overall, I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Manan Maheshwari - PeerSpot reviewer
Deputy manager at a pharma/biotech company with 5,001-10,000 employees
Real User
Top 5
Helpful to automatically create virtual machines
Pros and Cons
  • "The product is stable."
  • "The high price of the tool is an area of concern where improvements are required."

What is our primary use case?

I use the solution in my company for our day-to-day tasks, like the creation of VMs, policy assignments, and some network mappings to the virtual machines, which are all done through the tool's automated policies in Aria Operations.

What is most valuable?

The most helpful feature of the product stems from the fact that you can create a lot of virtual machines automatically using the tool's automation features.

What needs improvement?

The high price of the tool is an area of concern where improvements are required.

For how long have I used the solution?

I have been using VMware Aria Automation for two years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

It is a highly scalable solution.

How are customer service and support?

My company has an additional team that consists of people who coordinate directly with the VMware support team.

Which solution did I use previously and why did I switch?

From the usability point of view, if you have experience working on other platforms, then you will feel familiar working with VMware Aria Automation, and it would mostly be the same experience. Only VMware Aria Automation's interface would feel different compared to the interfaces of the Other products one may have experienced with in the past. Most of the features are the same in VMware Aria Automation and in the other products that are similar to it.

In my company, we work with other tools, but there are dedicated teams who are assigned specifically to use each product.

How was the initial setup?

The solution is deployed on an on-premises model.

The solution can be deployed in a month.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. After VMware's acquisition by Broadcom, there was a rise in the price of VMware Aria Automation. My company's procurement team handles the pricing part.

What other advice do I have?

I did see a significant improvement in our company's IT efficiency, especially when there were a lot of deployments, as it eased up the efforts.

The most beneficial feature of the product for my company's on-premises infrastructure revolves around VMware vSphere and VMware Aria. I can't speak in much depth about other tools as I have not been exposed to other products since some other team in my company handles them.

My company has not integrated VMware Aria Automation with some other tools or platforms.

I rate the tool a seven and a half to eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud Engineer at Sony Pictures Entertainment
Real User
Top 5
Provides good scalability, but its online documentation needs improvement
Pros and Cons
  • "The product’s most valuable feature is its ability to provide environmental security."
  • "It is difficult to set up."

What is our primary use case?

We use SaltStack to configure virtual machines, ESXi hosts, or any Windows product.

What is most valuable?

The product’s most valuable feature is its ability to provide environmental security.

What needs improvement?

There could be better initial documentation for the product.

For how long have I used the solution?

We have been using SaltStack for six months now.

What do I think about the stability of the solution?

It is a stable product. I rate its stability an eight out of ten.

What do I think about the scalability of the solution?

The platform scales well. We can configure multiple systems. I rate its scalability a ten out of ten.

How are customer service and support?

We can contact VMware support. But we find out the solutions ourselves. Although, its online documentation needs a lot of improvement.

How would you rate customer service and support?

Negative

How was the initial setup?

We have deployed SaltStack on a hybrid cloud. It is difficult to set up and requires one executive to operate the deployment. I rate the process a six out of ten.

What's my experience with pricing, setup cost, and licensing?

It is an open-source product.

What other advice do I have?

The product works great for changing configurations. I recommend it for the DevSecOps environment. I rate it a seven out of ten as it is not user-friendly.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tarek Nader - PeerSpot reviewer
Sr. vRA Consultant at VMware
Real User
It allows you to deploy your blueprint on-prem or on a public cloud, so you have a consistent, unified service catalog
Pros and Cons
  • "Aria Automation gives you the flexibility to deploy tenants with customized blueprints for permissions and policies. Version 7.8 consisted of multiple products, so you had to deploy a lot of virtual machines on one of the servers. Starting from 8.6, VMware consolidated all the components into one Linux appliance. This allows the option to use vRA or DevOps capabilities."
  • "They could extend the ability to use vRealize Orchestrator Automation for organizations with multiple tenants. It should be easier to operate and extend different capabilities from vRealize Orchestrator. Currently, it's difficult to build advanced services in Aria Automation because you need to use the vRealize Orchestrator."

What is our primary use case?

VMware Automation allows you to deploy your blueprint on-prem or on a public cloud, so you have a consistent, unified service catalog.  Users can request revisions to our infrastructure, applications, and resources from one portal on the private or public cloud. We only have one or two people with the knowledge and experience to use vRA and the vRA Orchestrator.

What is most valuable?

Aria Automation gives you the flexibility to deploy tenants with customized blueprints for permissions and policies. Version 7.8 consisted of multiple products, so you had to deploy a lot of virtual machines on one of the servers.  Starting from 8.6, VMware consolidated all the components into one Linux appliance. This allows the option to use vRA or DevOps capabilities.

What needs improvement?

They could extend the ability to use vRealize Orchestrator Automation for organizations with multiple tenants. It should be easier to operate and extend different capabilities from vRealize Orchestrator. Currently, it's difficult to build advanced services in Aria Automation because you need to use the vRealize Orchestrator. 

For how long have I used the solution?

I have been using Aria Automation for about three or four years

What do I think about the stability of the solution?

Aria Automation is stable.

What do I think about the scalability of the solution?

You can deploy a single node or an enterprise cluster consisting of three nodes. 

How are customer service and support?

I rate VMware support six out of 10. 

How was the initial setup?

Setting up Aria Automation is difficult. The complexity varies depending on the environment size and infrastructure. It has a lot of prerequisites. For example, it has to have a firewall prepared before installation. Aria Automation is deployed through an installer called vRealize that integrates VMware identity manager, Aria Automation, and the vRealize Lifecycle Manager. The deployment takes about three days.

What other advice do I have?

I rate VMware Aria Automation seven out of 10. Aria Automation needs products like vRealize Orchestrator to extend its capabilities and accessibility. If you are using Aria Automation by itself, you won't get the features you want, and the license cost is high. It needs to be cheaper, easier to use, and have more native capabilities. 

Before deploying Aria Automation, you need to know the prerequisites for the nodes. Each appliance consists of multiple components, and each has its own log. You need to understand your use case and what you want to use so you can customize the services you need to provide. For simple services, you can use only Aria Automation. If you need to customize advanced services, you will have to purchase vRealize Orchestrator and also CI/CD DevOps tools.

Disclosure: My company has a business relationship with this vendor other than being a customer: customer/reseller
PeerSpot user
Tarek Nader - PeerSpot reviewer
Tarek NaderSr. vRA Consultant at VMware
Real User

Pros:
- VMwared Aria Automation (vRA) give flexability to create & manage a multivendor cloud infrastructure.


- End users can self-provision VMs, applications & IT services according to policies defined by administrators.


- Can use Code Stream to automate your entire DevOps release life cycle, while you continue to use your existing development tools, such as Git and Jenkins.


- With Code Stream, We create pipelines that automate our entire DevOps life cycle while using existing development tools, such as Git and Jenkins. We create a pipeline that runs actions to build, deploy, test, and release our software.


-------------------------------


- Integrate vRO with other 3rd parties’ products (like; Blue Cat, InfoBlox, Ansible, Power Broker…etc.) to provide customized services that following company security policies for daily operations.


- Can integrate with vCloud Director to provide vRA blueprints, Day-2 services,...so to vCD customer tenants; which extend the functionality of vRA.


- Ability to consume on-prem services on public cloud for the same customer without need other solutions.

Cons:
- VMware suffers from bad support for Aria Automation "vRA & NSX-T"

- From different real cases with VMware; they took months to figure out issue & couldn't provide expected level of customer satisfaction.

- Multi-tenancy is possible but within a “Project”. It is not currently
possible to provide two users with different catalog views.

- Reservations have been removed, but Cloud Zones provide limits.

- Upgrade from previous versions to 8 can be significantly complex; so VMware only provide Green-environment deployment due to migration limitation

reviewer698502 - PeerSpot reviewer
DevOps Engineer at a pharma/biotech company with 5,001-10,000 employees
Real User
It benefits the speed of our development, and the speed of anything we test and send through to production
Pros and Cons
  • "The self service portal: People don't have to come to us to request something. They can just go fill out a form. Within 30 minutes, they have what they requested."
  • "It benefits the speed of our development, and the speed of anything we test and send through to production."
  • "I would like them to improve the product training."
  • "The upgrade process 6.x to 7.3 was a significant effort. I'm hoping that 7.3 to the next version is much smoother."

What is our primary use case?

The primary use case is to deploy an automated self-service portal for virtual machines for testers and developers to use. It is performing well.

How has it helped my organization?

It benefits the speed of our development, and the speed of anything we test and send through to production. It helps us get things to market faster. We're able to get the application out and be more agile with it.

It also raises the caveat for people who like VM sprawl. We have people who don't clean up after themselves.

What is most valuable?

The self service portal: People don't have to come to us to request something. They can just go fill out a form. Within 30 minutes, they have what they requested.

What needs improvement?

Once you get in there and start to understand the product, it is more intuitive. However, for somebody coming in from the outside, it takes a while to understand it. There is a lot of terminology. I am the primary admin on it, but I have some guys who tend to support me when I'm gone, and they try to find stuff on it. They don't know the best place to look because some of the terms don't make a lot of sense to them. This is more of a training issue than just getting better familiar with the product. I would like them to improve the product training.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

We had a stability issue just this morning. This past weekend was patch day, so it was Monday and patches were done Saturday. The form didn't display properly, so I had to reboot the vRA. Due to the HA, we had to reboot the vRA appliances to get it working again. This might be because the database were ripped out from underneath of it and never reconnected. However, this is not a common occurrence.

What do I think about the scalability of the solution?

Version 7.3 seems to be more scalable than previous versions.

How are customer service and technical support?

I have talked to some folks out of Denver who do a lot of the vRA support. We also use a partner out in the UK who helps to support us. Both are responsive.

Which solution did I use previously and why did I switch?

We brought in vRA as part of a new product offering for our customers. It's what we have used from the ground up to provision virtual machines.

What about the implementation team?

I worked with the UK partner to set up the 7.3 version. The upgrade process 6.x to 7.3 was a significant effort. I'm hoping that 7.3 to the next version is much smoother.

What's my experience with pricing, setup cost, and licensing?

I'm very interested in the integration with Puppet. However, my organization doesn't have the funding for something like Puppet right now. If VMware would integrate that feature set (Puppet) into vRA. That would be very awesome.

What other advice do I have?

Find out what the requirements are and what do you want do with it, then see if it fits. If you're looking to deploy virtual machines through a self-service portal, this product works well.

Most important criteria when selecting a vendor: It meets our requirements.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.