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reviewer1687299 - PeerSpot reviewer
private cloud team at a manufacturing company with 10,001+ employees
Real User
Top 5Leaderboard
Improves automation and operational efficiency and is useful for disaster recovery
Pros and Cons
  • "The solution is consistent."
  • "The solution must provide better integration with third-party vendors."

What is our primary use case?

I use the solution for disaster recovery.

What is most valuable?

The solution is consistent. It is an automated DR solution. It has test features. We can test DR in advance. We are using the tool for disaster recovery. The product has improved automation. The automation of failover and failback has improved our operational efficiency significantly. It is quite easy to integrate the solution with other VMware products.

What needs improvement?

The solution must provide better integration with third-party vendors.

For how long have I used the solution?

I have been using the solution for two years.

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What do I think about the stability of the solution?

I rate the tool’s stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a seven out of ten. We have 10 to 20 users in our organization. We use the solution twice a month.

How was the initial setup?

I rate the ease of setup a seven out of ten. The deployment takes a few months.

What about the implementation team?

We deployed the product with a few in-house team members. The tool requires continuous maintenance. We need two or three people to maintain it.

What other advice do I have?

I will recommend the solution to others. It is a nice product. Overall, I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Amila Abeysinghe - PeerSpot reviewer
Information Technology Specialist at ARC ONE (PVT) LTD
Real User
Top 5
An expensive and complex product that offers scalability and stability to its users
Pros and Cons
  • "It is a stable solution...The solution's technical support is excellent."
  • "In general, the drawbacks of VMware SRM, where improvements can be made, stem from the fact that it is an expensive and complex product."

What is our primary use case?

In my company, we use VMware SRM for virtual machine replication.

What is most valuable?

The most valuable feature of VMware SRM is RTO, better described as recovery time. In most places, my company uses SRM along with backup software since SRM cannot be used as a backup product as it is just a replication tool.

What needs improvement?

VMware SRM is not a popular product anymore since all the other backup products can provide the same functions as SRM. With Veritas, Arcserve, or Commvault, you can take care of the replication part. VMware SRM is not a popular choice among users anymore since it is a highly costly product while also being complex to configure. When it comes to backup products, you can use RTO and RPO, so there is no need to have a separate solution like SRM. In general, the drawbacks of VMware SRM, where improvements can be made, stem from the fact that it is an expensive and complex product.

For how long have I used the solution?

I have been using VMware SRM for six to seven years. My company has a partnership with VMware.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

At the moment, just one of our company's customers uses the solution since we have replaced the native backup software used in our company. We need to take care of the renewal of SRM since, right now, we only take care of the renewal of vSphere in our company.

How are customer service and support?

The solution's technical support is excellent.

How was the initial setup?

The solution's initial setup was easy, but if you try to integrate it with other storage solutions, then it gets complex and difficult.

The solution is deployed on an on-premises model.

What other advice do I have?

For first-time users, VMware SRM can be a very difficult tool to use, especially considering the product's configuration part. The configuration is very difficult.

With VMware SRM, you have to download the separate appliance and think about Windows to build a separate native appliance while also having knowledge about ESXi, making it a difficult process. When it comes to VMware SRM, the technical things are very difficult to start in the first place.

I rate the overall tool a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
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reviewer1401531 - PeerSpot reviewer
Technology Consultant at a tech vendor with 10,001+ employees
Real User
Straightforward deployment but the licensing can be pricy
Pros and Cons
  • "My impression is that the initial setup process is relatively straightforward."
  • "In my opinion, the integration with Peer Persistent Storage could be improved."

What is our primary use case?

Our primary use case for VMware SRM is automatization.

What is most valuable?

The features I have found most valuable are the ability to script test failover and the ability to re-IP.

What needs improvement?

In my opinion, the integration with Peer Persistent Storage could be improved.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

What do I think about the scalability of the solution?

I would rate the scalability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

How are customer service and support?

As a vendor, I did not have contact with technical support.

How was the initial setup?

My impression is that the initial setup process is relatively straightforward.

The deployment model of this solution that we are using is on-premises.

What's my experience with pricing, setup cost, and licensing?

If you are buying this solution in an EOA bundle, then the pricing doesn't really matter that much. However, if you're buying a one-off license, the solution is pretty expensive.

I would rate pricing a three, on a scale from one to 10, with one being the worst and 10 being the best.

What other advice do I have?

Overall, I would rate this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2126610 - PeerSpot reviewer
System Team Lead at a government with 1,001-5,000 employees
Real User
Reliable with the capability to extend but is very expensive
Pros and Cons
  • "The solution runs well in the background, just in case we need it."
  • "The user experience could be more friendly."

What is our primary use case?

We primarily use the solution for migrating our DR site.

How has it helped my organization?

We have a system that can now move us to a DR site. I have yet to experience any major crisis, however, so I haven't yet tried it. 

What is most valuable?

The solution runs well in the background, just in case we need it. 

It is stable. 

The solution has the capability to scale well. 

What needs improvement?

I don't have any notes for improvement.

I'd like the installment and configuration to be more seamless.

The user experience could be more friendly.

It's, by definition, a complicated product. 

We'd like the entire solution to be more automated. We'd like as much automation as possible. 

The solution is very expensive. 

For how long have I used the solution?

I've been using the solution for more than five years. 

What do I think about the stability of the solution?

We haven't had any stability issues. There are no bugs or glitches. It doesn't crash or freeze. It is reliable.

What do I think about the scalability of the solution?

We have not tried to scale the solution. However, we are aware that it can be quite scalable. It depends on the license. 

How was the initial setup?

The initial setup and configuration can be complex. It's a complicated product. I'd rate the complexity of implementation eight out of ten. 

It took us a few months to fully deploy the solution. 

What about the implementation team?

We had an in-house team and professional service to manage the setup process. We did not do it fully by ourselves.

What's my experience with pricing, setup cost, and licensing?

The pricing is very high. However, you get what you pay for. You need to invest a lot of money in order to gain any functionality. In order to have a DR site and maintain it, you need the investment. 

What other advice do I have?

I'd rate the solution seven out of ten. It's expensive. However, it's a good investment. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
VMware NSX T/V Consulting Engineer /Solutions Architect at Onebox Solutions
Real User
Top 20
The solution allows organizations to have a solid business continuity plan but some research needed for configuration

What is most valuable?

Integrated replication / recovery plan ease of use and creation.

Running Production out of DR site


How has it helped my organization?

This product allows organizations to have a solid BC business continuity plan in place in case of disaster. By running regularly scheduled simulated test fail overs a business can realistically plan accordingly and customize their DR strategy.


What needs improvement?

Perhaps the array replication or vm guest customization features. Perhaps more features are needed to allow

For recovering VMs in situations where replication on production site has been paused for (ie: 1 week or more)

For how long have I used the solution?

4 years.

What was my experience with deployment of the solution?

Deployment is fairly straight forward but it still requires a good amount of VMware experience on the architecture side to properly deploy and scale.

What do I think about the stability of the solution?

No issues. Product is fairly stable.

What do I think about the scalability of the solution?

No issues. This product scales according to licenses purchased.

SRM 5.8 scales very well as compared to v5.5

How are customer service and technical support?

Customer Service:

VMware customer service is great.

Technical Support:

VMware technical support really delivers.

Which solution did I use previously and why did I switch?

Previously used Netbackup and Avamar.

How was the initial setup?

Initial setup is straight-forward but you need to really do some research on prerequisite environment config needed for this product to work as developed.

What about the implementation team?

It was implemented in-house and on-site in customer environments.

What was our ROI?

100% ROI.

Which other solutions did I evaluate?

Other options evaluated were EMC Avamar and Symantec Netbackup.

What other advice do I have?

You should aspire to be really well versed on supporting this product you need to have in-house engineers that are well rounded in the networking, storage and operational aspects of vSphere/vCenter/SRM. I would recommend getting hands-on training through a VMware a Partner before implementing this product in your environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

I found implementation very straightforward and configuration as well. This is a great product and has helped us to further our DR strategy. Array based replication is great with our Nimbles.

Kunle Oyetola - PeerSpot reviewer
Head Of Business at Zeta-Web Nigeria Limited
Real User
Is easy to set up and is stable and scalable
Pros and Cons
  • "I like how VMware SRM is able to automate and orchestrate disaster recovery."
  • "The price, in general, could be lower."

What is our primary use case?

We use it for disaster recovery.

What is most valuable?

I like how VMware SRM is able to automate and orchestrate disaster recovery.

What needs improvement?

The price, in general, could be lower.

For how long have I used the solution?

I've been using this solution for probably three years now.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

My experience with technical support has been fine.

How was the initial setup?

The installation is straightforward if you have the required skill level. It took about a week for the initial setup.

What's my experience with pricing, setup cost, and licensing?

The price could be lower, in general. My clients pay for an annual license.

What other advice do I have?

I recommend VMware SRM and rate it at eight on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
SAN and UNIX Administrator at a comms service provider with 1,001-5,000 employees
Real User
Excellent replication feature, extremely stable and has a straightforward initial setup
Pros and Cons
  • "The replication is the solution's most valuable feature. If we have some issues on the VM in the main site we can migrate it to another site automatically."
  • "If you have a failover case, you need to work on it manually. It would be helpful if this could be automated. It would simplify things."

What is our primary use case?

We primarily use the solution for disaster recovery.

What is most valuable?

The replication is the solution's most valuable feature. If we have some issues on the VM in the main site we can migrate it to another site automatically. 

The configuration assembly for the VMware is good.

What needs improvement?

If you have a failover case, you need to work on it manually. It would be helpful if this could be automated. It would simplify things.

For how long have I used the solution?

I've been using the solution for about three years.

What do I think about the stability of the solution?

The stability of the solution is great. We've tested the system and haven't discovered any bugs.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and technical support?

Technical support is amazing. They have a great background in VMware issues and engineering.

How was the initial setup?

The initial setup is very straightforward. It's quite simple. However, those that implement it must have some experience in virtualization. In terms of deployment, you can have a demo regarding SRM and need to apply the scenario on it. Afterward, you can apply it to your environment. It's very easy.

What about the implementation team?

I handled the implementation myself.

What's my experience with pricing, setup cost, and licensing?

You need a license for SRM. We have a permanent license. There aren't additional fees if you need access to support. However, you can upgrade to another support tier. If you like, you can pay extra for premium support.

What other advice do I have?

We're using the on-premises deployment model.

I'd recommend the solution. I'd rate it ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior advisor at a government with 1,001-5,000 employees
Real User
Top 20
A user-friendly hybrid solution for DR

What is our primary use case?

We use the solution for DR.

What is most valuable?

We use the LDM component within our government. Additionally, SRM, a leading VMware product, is user-friendly and supports all our requirements.

What needs improvement?

There could be an integration between VMware SRM and Nutanix products, which can benefit many users.

For how long have I used the solution?

I have been using VMware SRM since last year.

What do I think about the stability of the solution?

There is a minimum downtime.

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is good.

2000 users are using this solution.

I rate the solution’s scalability a ten out of ten.

How are customer service and support?

Whenever we have an issue or need help, we raise it directly to VMware.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.

What other advice do I have?

We have a cloud environment that requires disaster recovery capabilities. We utilize HZX to extend layer two connectivity and leverage Site Recovery Manager (SRM) for replication.

I recommend the solution to other users.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware Live Recovery Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free VMware Live Recovery Report and get advice and tips from experienced pros sharing their opinions.