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it_user175035 - PeerSpot reviewer
System Engineer at a manufacturing company with 501-1,000 employees
Real User
Easily create test environments with the SRM test functionality but auto guest customizations through a GUI is missing

What is most valuable?

The automatic activation of the storage volumes and bringing up all VM’s. The recovery plans and resource mapping are good features.

With the resource mapping we can use different networks to bring up our VM’s

How has it helped my organization?

We can easily create a test environment with the SRM testing functionality, also in combination with EMC recoverpoint we can start up a virtual machine to a given point in time.

What needs improvement?

Automatic guest customizations through a GUI is a missing feature. Also the new version of SRM is web-only and is not that stable as the old client version.

We had couple of times that the web interface crashed and needed to restart the services.

For how long have I used the solution?

7 years.

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What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No, but the new web client is sometime ‘buggy.'

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

We needed to use customer service a couple of times while upgrading versions but all went fine.

Technical Support:

8/10

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

It wasn't complex.

What about the implementation team?

We used a vendor team and their expertise was good.

What was our ROI?

This product makes it easy for us to have a managed DR. Also the point in time functionality to bring up vm’s is a cost-saving method for us during the upgrade / testing period.

Which other solutions did I evaluate?

No other options evaluated.

What other advice do I have?

Read and follow the admin guide, otherwise when you miss a step you can search long time. Also use the correct storage adapter of your storage vendor.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user174720 - PeerSpot reviewer
Owner with 51-200 employees
Vendor
Implementation is not difficult as long as you know the business requirements

What is most valuable?

Disaster recovery of a failed site.

How has it helped my organization?

None, I implement this product for customers.

What needs improvement?

Storage integration.

For how long have I used the solution?

5 years.

What was my experience with deployment of the solution?

The integration (SRA’s) with storage and it’s versions.

What do I think about the stability of the solution?

None encountered.

What do I think about the scalability of the solution?

None encountered.

How are customer service and technical support?

Customer Service:

9 out of 10.

Technical Support:

9 out of 10.

Which solution did I use previously and why did I switch?

Just a regular backup product. But this wasn't a disaster recovery solution.

How was the initial setup?

A SRM implementation is not difficult. Getting the business requirements is more of a challenge.

What about the implementation team?

I was the implementor.

What was our ROI?

For most customers about 2 years.

What's my experience with pricing, setup cost, and licensing?

I don’t know as it depends on the customer.

Which other solutions did I evaluate?

Nope, I was asked to implement this solution.

What other advice do I have?

Know your business requirements.

Disclosure: My company has a business relationship with this vendor other than being a customer: VMWare Partner
PeerSpot user
Buyer's Guide
VMware Live Recovery
April 2025
Learn what your peers think about VMware Live Recovery. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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it_user166617 - PeerSpot reviewer
Senior IT Infrastructure Solutions at a tech services company with 51-200 employees
Consultant
Able to provide customers with required RPO, not possible with traditional backup solutions. Stability could be better.

What is most valuable?

Instant VMware integration and a wide integration with storage vendors.

How has it helped my organization?

The company was able to provide customers with the required RPO that was not possible with traditional backup solutions.

What needs improvement?

Stability, speed.

For how long have I used the solution?

4 years.

What was my experience with deployment of the solution?

Bugs bugs bugs...

What do I think about the stability of the solution?

Sometimes the vm would not failover.

What do I think about the scalability of the solution?

No backwards compatibility of different versions, this made scaling a bit difficult as we needed to upgrade existing infrastructure all the time.

How are customer service and technical support?

Customer Service:

3/10, VMware support was not really proficient in the product, as most of the time we would give them the solution.

Technical Support:

3/10, VMware support was not really proficient in the product, as most of the time we would give them the solutio

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The integration with EMC recoverpoint was problematic in the beginning, with vm's not failing over all the time and slow recover times.

Which other solutions did I evaluate?

Yes, Zerto, Veeam.

What other advice do I have?

POC and test.

Disclosure: My company has a business relationship with this vendor other than being a customer: I've worked on projects for various companies including competitors such as HP
PeerSpot user
VMware Technician Manager at VAS
Real User
Effective disaster recover, stable, and scalable
Pros and Cons
  • "VMware SRM is a very nice tool for disaster recovery for virtual environments."
  • "The solution could improve by removing some of the limitations we have been facing. There could be better integrated."

What is our primary use case?

VMware SRM is used for disaster recovery automation.

What is most valuable?

VMware SRM is a very nice tool for disaster recovery for virtual environments.

What needs improvement?

The solution could improve by removing some of the limitations we have been facing. There could be better integrated.

For how long have I used the solution?

I have been using VMware SRM for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

VMware SRM is scalable.

We have approximately 25 people using this solution in my company.

How are customer service and support?

The support could be improved, they are slow.

How was the initial setup?

The installation is of a moderate difficulty level. The time it takes to implement depends on what vendor you are integrating it with, such as HP. The typical duration of implementation including the configuration is approximately five days.

What about the implementation team?

We have one engineer for the maintenance and support of VMware SRM.

What's my experience with pricing, setup cost, and licensing?

There is an annual license to use this solution.

What other advice do I have?

I would recommend this solution to others.

I rate VMware SRM an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user297132 - PeerSpot reviewer
Presales Cloud Consultant at a tech services company with 10,001+ employees
Real User
With it, we're able to perform disaster recovery for different site, but there are issues with synchronization.

Improvements to My Organization

It gives us a disaster recovery solution for different sites.

Room for Improvement

It looks good, but synchronization is, sometimes, a problem. Hence it should be totally dependent on storage.

Use of Solution

I've used it for three years.

Stability Issues

We faced issues as it is highly dependent on the platform in use.

Customer Service and Technical Support

It's very good.

Initial Setup

It was complex as it does not include a good, extensive feasibility and compatibility guide.

Implementation Team

We used a vendor team who were very good.

ROI

It is quite good on ROI and year on year it is about 50%.

Pricing, Setup Cost and Licensing

vCloud SRM is a good solution, but it is costly when compared to other solutions like Nutanix.

Other Solutions Considered

We didn't evaluate other solutions.

Other Advice

Choosing VMware in general, is best in terms of functionality, but it is not necessarily cost effective, as their licensing and setup costs are too hight. Maybe we will see more products for cloud and automation.

Disclosure: My company has a business relationship with this vendor other than being a customer: VMware Partners
PeerSpot user
Solution Architect at LODES Consultores
Real User
Setup easy, cost is good, with integrated replication
Pros and Cons
  • "The initial setup is easy depending on the environment you are working with."
  • "When starting up the replication and converting it to the virtual machine I had some problems. I had to start the process again and that is inconvenient."

What is our primary use case?

The primary use for us is to replicate without automatization.

What is most valuable?

The AC replication is integrated with a software base, set up cost, and easy installation and configuration.

What needs improvement?

When starting up the replication and converting it to the virtual machine I had some problems. I had to start the process again and that is inconvenient.

For how long have I used the solution?

I have been using VMware Disaster Recovery for the past five years.

How was the initial setup?

The initial setup is easy depending on the environment you are working with.

What other advice do I have?

I would rate Speaker VMware Disaster Recovery a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1296561 - PeerSpot reviewer
Sr . IT Infrastructure Manager at a computer software company with 201-500 employees
Real User
Reliable, easy to use, and scales well
Pros and Cons
  • "VMware is one of the best products in the industry when it comes to virtualization."
  • "Technical support needs improvement, they are not very responsive."

What is most valuable?

It's user-friendly, for those who have learned and experienced the technology.

VMware is one of the best products in the industry when it comes to virtualization.

What needs improvement?

Technical support needs improvement, they are not very responsive.

You should be technically skilled enough so that you don't have to rely on its support. It's not easy when you don't get the support that you would expect to receive from VMware.

For how long have I used the solution?

I have been working with this solution for more than five years.

What do I think about the stability of the solution?

VMware SRM is a stable solution. It's very reliable.

What do I think about the scalability of the solution?

VMware SRM is a scalable solution.

How are customer service and support?

We have always had trouble reaching out to support and connecting with their support engineers.

I would rate the technical support a three out of five.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In terms of VMware, we use a variety of solutions, such as VMware vSAN, VxRail, Center, and SRM.

What other advice do I have?

I would rate VMware SRM an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Engineer at a tech services company with 51-200 employees
Consultant
We're able to restore the files from SRM with minimal downtime.

What is most valuable?

Cost

How has it helped my organization?

We have had some customers that were hit with some random wear and we were able to restore the files from SRM with minimal downtime.

What needs improvement?

Nothing I have run into as of yet.

For how long have I used the solution?

About 8 months.

What was my experience with deployment of the solution?

It was deployed prior to my arrival with the company.

What do I think about the stability of the solution?

None encountered.

What do I think about the scalability of the solution?

None encountered.

Which solution did I use previously and why did I switch?

We use several solutions. We determine what is best for the customer and present them with the solutions we believe fit their needs best.

What other advice do I have?

Do an analysis of what you need. Weigh the pros and cons of each solution and use what is going to work best for you.

Disclosure: My company has a business relationship with this vendor other than being a customer: VMWare Partner
PeerSpot user
Buyer's Guide
Download our free VMware Live Recovery Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free VMware Live Recovery Report and get advice and tips from experienced pros sharing their opinions.