Dashboard and the customization of the items and triggers are the most valuable features.
IT Administrator at a retailer with 501-1,000 employees
The dashborad helps us to anticipate problems.
Pros and Cons
- "Dashboard and the customization of the items and triggers are the most valuable features."
- "It should be easy to modify the front end."
What is most valuable?
How has it helped my organization?
With just one look at the dashboard every morning, we can anticipate problems.
What needs improvement?
It should be easy to modify the front end.
For how long have I used the solution?
I have used this solution for five years (started out with v1.8).
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What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
Which solution did I use previously and why did I switch?
Previously, we were using Nagios. The front end was poor so we switched over to Zabbix.
What's my experience with pricing, setup cost, and licensing?
The product is an open source and free solution.
What other advice do I have?
It's a complete solution. There is a learning curve but it is worth it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Solutions Engineer with 501-1,000 employees
By proactively monitoring, it helped us to fix problems before any major disaster. Dashboards and reports can be improved.
Pros and Cons
- "It provides high scalability, alerting, notification, templating, and end-to-end security."
- "There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."
What is most valuable?
It monitors almost everything.
It provides high scalability, alerting, notification, templating, and end-to-end security.
How has it helped my organization?
By proactively monitoring, it helped us to fix problems before any major disaster.
What needs improvement?
There are a lot of areas for improvement, specifically in the dashboards and reports functionalities.
For how long have I used the solution?
I have used this solution for four years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
There were no scalability issues.
How is customer service and technical support?
I haven’t used technical support yet.
How was the initial setup?
The initial setup is a bit complex, as lots of things need to be planned carefully during the implementation of the solution, such as the hardware sizing, customizing templates for monitoring the customer's environment, and much more.
What's my experience with pricing, setup cost, and licensing?
It is a true open-source solution, so there are no licensing costs.
Which other solutions did I evaluate?
We evaluated many products such as HPE SiteScope, Nagios etc.
What other advice do I have?
An in-depth knowledge of the product is needed to customize it, according to your customer's needs.
It is advisable to hire a consultant and do a PoC (proof of concept) before arriving at conclusion.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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IT Infrastructure Manager at a tech services company with 501-1,000 employees
I like its versatility the most. Its template is another valuable feature as hosts can be easily added.
Pros and Cons
- "It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."
- "Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."
What is most valuable?
It has various features, I like its versatility the most.
It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items.
The template is another valuable feature, because hosts can be easily added.
How has it helped my organization?
My organization can get a proper alarm when some issues occur on a system.
What needs improvement?
Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI.
For how long have I used the solution?
I have used this solution for more than three years.
What do I think about the stability of the solution?
There were no stability issues experienced, it’s so stable.
What do I think about the scalability of the solution?
There were no scalability issues.
How is customer service and technical support?
I’ve never used technical support because it is free.
How was the initial setup?
I did the setup by referring to its documentation and that was enough.
What's my experience with pricing, setup cost, and licensing?
It’s free of cost.
Which other solutions did I evaluate?
I checked Nagios, but I didn’t seriously evaluate it.
What other advice do I have?
The documentation has all the information you need.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Linux System Administrator at a tech vendor with 1,001-5,000 employees
The solution allows us to monitor critical parts of our systems, track performance and utilization, and prevent outages.
What is most valuable?
Zabbix is fully open-source - no paid features/versions, so you get everything for free. Great, totally free product:
- It is very customizable and flexible - you can monitor almost everything.
- It has many great options - like auto discovery/registration, many types of alerting and templates provided by the vendor.
- It is easy to implement, easy to use for technical people.
- It is very stable, flexible and scalable.
- It has many great features ready to use right after installation.
- It is a little hard to understand for the non-technical user.
How has it helped my organization?
Zabbix allows us to monitor critical parts of our systems, track performance and utilization, and prevent outages.
It allows us to monitor specific parts of the system as well as control how the whole environment is doing.
With the great alerting system we always know which component might fail and can prevent it.
Adding new hosts/items is easy and quick and the great function for mass updating many components at once is very helpful as well.
What needs improvement?
Zabbix is a great tool and fairly easy for a technical person but it could be more friendly for non-technical staff.
For how long have I used the solution?
We have been using the solution for two years.
What do I think about the stability of the solution?
We did not encounter any issues with stability. Zabbix is very stable. I can't remember a Zabbix server ever failing.
What do I think about the scalability of the solution?
We did not encounter any issues with scalability.
How are customer service and technical support?
I've never contacted Zabbix technical support. I had no need to. The Zabbix forum was enough for my issues.
Which solution did I use previously and why did I switch?
I switched from Nagios to Zabbix. For me Zabbix is more intuitive, flexible, offering more options out-of-the-box.
How was the initial setup?
I didn't have troubles implementing it. The official documentation is more than enough.
What's my experience with pricing, setup cost, and licensing?
Zabbix is free - no hidden costs, no paid features. Just download, install and enjoy.
Which other solutions did I evaluate?
I had the option to stay with Nagios or switch to Zabbix. I switched.
What other advice do I have?
Make a plan for components you want to monitor, how these components are related, what groups and templates you want to create.
Also at the beginning don't be afraid to use templates provided by Zabbix - it will help you start. After that you can slowly tweak them or add new ones.
Make the database backup - that should be obvious.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at a tech services company with 1,001-5,000 employees
My extended experience with Zabbix or how to cook toasts
Hi everyone,
I want to share a story about cooking toasts and tell you how we were expanding the functionality of Zabbix by a coil of wire and an integrated circuit Open Source solutions. First things first.
Imagine, you work in an organization (and it can be yours) where its business process is supported by one or more IT systems. There is a monitoring system. Then a little blurred vision, and it is not clear whether /the industrial system is free or Open Source. However, there aresituations when all the sensors aregreen, but the business process gives unexplained setbacks, showing a decrease of key indicators. Matter-of-factly, the situation is out of control and your intervention is required. It’s quite a common case. A systematical approach for solving this problem will provide a drafting services model.
Tom Wujec who provides services for the visualization of the processes occurring in the companies (not just IT), carried out a curious study. He asked different people to draw the process of toasting. See below for some results of this work.



What do we see on this pictures? Right you are. You can see objects and links presented in any system. The more you see them , the more the approach will be systematical. The correct degree of granularity will more accurately monitor the "health" of business system. To construct a circuit, you can try to use the Visio, but much more interesting is to take a marker to draw connections, adhesive sheets for objects and to portray your system on the whiteboard. The more is the quantity of yellow leaves, the more are the links, the higher is the chance to determine the maximum number of monitoring points for right resolving of the problem.
And now it's high time to tell you about our experience in the field of expansion of standard functional Zabbix and of systematical approach described above. There are exactly two of them.
The first is Mapping systems and the installation of thermal services’ card. In view of our considerable experience in the monitoring of the banking business processes, we give an example of exactly this area. Let’s consider three of the most common banking systems. If there is a more typical system in your bank it will not be considered here.
Home banking (online banking):

Enterprise serial bus (ESB):

Decision-making system (Credit convey):

In our application, it will look like this (yes, the structure is somewhat broken, but visibility still persists):

You can go to a lower level in case of need. And, last but not least, when you move the object pops up pop-up window with the description of the event and with a link to the graph in Zabbix

Through this approach, and given the level of details, we get friendly dashboards in the output, and at the same time a simple problem of localization tool. A few words about the features of our system:
- Visualization of the dependencies among enterprise systems;
- Set up of the degree of mutual components’influence (due weight);
- Integration with Zabbix (objects on the heat map are associated with flip-flops);
- Pop-up windows with text events when you hover over the event object;
- Visual Interface Communication Configuration objects;
- Visual communication setup interface of objects with triggers Zabbix.
As an example, some already developed interfaces.
Adding objects to a heat map:

Adding integrations from Zabbix:

Connecting Zabbix triggers to objects on the heat map:

The system is based on Google Charts and Bootstrap. While this is an alpha version, we plan to develop it further, adding useful pieces of industrial systems, which have been working successfully for many years. I will try to keep you in touch and to publish posts on the basis of practices developed.
The second experience is the integration with Zabbix and heat maps of synthetic transactions functionality. In fact, it’s a continuation of the heat map, and the look from the other side. Definitely controlling the system only from the application and infrastructure, you will not have the necessary information completeness. Synthetic transactions will allow having a look as a user and isolate the problem even before the first user requests to the Help Desk.
Synthetic transactions are based on the framework phantom.js (but nothing prevents you to go to casper.js, to pure selenium or anything else on your liking). In our test lab the execution of scenario is configured through cron and then the data are transferred to Zabbix by Zabbix trapper. As an example, the test scripts are logged into the MTS (Russia's mobile operator) personal account and receive money from the demand balance and the traffic in the Internet package (I can send it to you if you interested in this script). In the banking community, the most likely use of this tool can be, for example, online banking. Nobody will prevent you to log into the system and flip 1 dollar from one account to another.
Collected items from our example are as follows:

Each has its own schedule.
I do not want to say that the use of Open Source solutions monitoring is a tablet from all troubles. I will reveal an open secret: as in physics, there is the law of conservation of money and effort. The more money you invest into a finished product, the less effort for improvement, and vice versa. Always should be guided by common sense, the available budget and the human factor: ready to be your team to throw in the recess of business monitoring on the first call?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a non-tech company with 10,001+ employees
Highly recommended open source monitoring software for servers and network monitoring
Zabbix provides flexible functionality over Nagios and other open source monitoring softwares like opennms, zenoss etc. It is widely used in market these days due to its easy administration and configuration.
Pros:- 1. Zabbix provides a user friendly GUI interface for administration and configuration for monitoring servers and network.
2. Zabbix is open source software, so no licenses needs to be purchased.
3. Zabbix clients can be configued easily by installing Zabbix client software on client machines on the network. Zabbix client machines can be of either windows, linux or any unix machine.
4. User parameters can be configured for customized scripts.
5. Configuration/administration documentations are available on official web site of Zabbix and videos/additional documentations are also available on other popular websites like youtube etc.
Cons:- 1. Installation is little complex, tedious, time consuming and prone to user errors. However, once installed, it provides user friendly interface for all administrative tasks.
2. Some scripting knowledge is required in order to make changes to configuration files.
3. Adding custom services requires reloading the config or restarting the service.
Alternate Vendors:- Nagios, Zenoss, Cacti !!
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
I have not used Anturis, but I have heard that this is very good monitoring tool for cloud servers.
IT Developer at a tech services company with 51-200 employees
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into.
Nagios
Pros:
- Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including Windows and Netware
- Nagios has a web interface that helps users check network health from anywhere
- Creates reports on trends, availability, alerts, notifications — via the web interface
- Monitors network redundancies and failure rates
Cons:
- Web GUI is not good
- Steep learning curve is required for managing config files to run devices and tests
Zabbix
Pros:
- Zabbix is fully configurable from its web front end and so it is easier to use Zabbix
than the popular Nagios — whose configuration requires several text files - Further, Zabbix combines both monitoring and trending functionality, while Nagios
focuses exclusively on monitoring - The Web monitoring function of Zabbix allows users to monitor the availability and
performance of web-based services over time. Moreover, this functionality allows
Zabbix to log into a web application periodically and run through a series of typical
steps being performed by a customer - It’s open-source and has a well-designed Web GUI and overall concept
- Zabbix offers good alerts, dedicated agents and an active user community
Cons:
- Zabbix is not suitable for large networks with 1,000+ nodes, due to PHP performance
and Web GUI limitations - A lack of real-time tests, as well as complicated templates and alerting rules
Solarwinds
Pros:
- SolarWinds’s ConnectNow Topology Mapping allows users’ environment to be mapped
in real time automatically. This provides graphical visibility into users’ networks,
requiring no additional work or tools - SolarWinds’s Integrated Wireless Poller monitors wireless devices for security and other issues and reduces the difficulty in managing these items, allowing more widespread use of wireless technologies
- Excellent UI design
- Customizable, automated network mapping
- Great community support provided by Thwack
- Mobile access
- Native VMware support
Cons:
- Unable to configure alerts from the web-console
- Clumsy “Group Dependency” configuration
- Reporting module needs better ad-hoc reports
- No native support for Microsoft Hyper-V. Features SNMP only
PRTG Network Monitor
Paessler has completely redesigned its Web interface to make it simpler to use. In addition, the company has added support for a mini-HTML interface for mobile devices, including iPhones, BlackBerrys, Androids and Windows Mobile devices. What’s more, with the iPhone app — available through the iTunes App Store — IT managers can not only receive alerts about network status, they can also take action.
Pros:
- Google Maps integrated with the Web interface, allowing monitoring software to display
geographical maps - Functions of advanced maps for creating custom network views
- Real-time availability of up to a year of actual historic data, not aggregated data
- Integrated native Linux monitoring functions
- Monitoring of virtual environments, including VMware, HyperV, Xen and Amazon Cloud Watch
- Installation of reliable alarm system enabling alerts via e-mail, SMS, instant
messenger, pager message, HTTP request, syslog, etc. - A variety of new sensors and remote probes to monitor distributed systems, including
xFlow sensors for monitoring via NetFlow or sFlow. - Very easy setup,
- broad range of sensors,
- self-contained design
**I did not find any cons!
Spiceworks
Spiceworks is a network management and monitoring, Help Desk, PC inventory and software reporting solution for handling IT in small and medium-sized businesses.
Pros
● Fast installation
● Main dashboard completely configurable
● Easy to use monitoring console
● Active user community, with forums, ratings and reviews, how-tos and whitepapers
● Free
● Easy to install and configure for Windows environments
● “All in one” solution for Inventory, Monitoring, and Help Desk
● Great starting point for IT management
Cons
● On larger networks, performance can be slow
● Limited scalability
● Does not facilitate managing control of monitored devices
● Some initial device configuration is required to be recognized by Spiceworks
● VMWare and Unix systems not discovered nearly as easily as Windows
● Does not provide the same depth of monitoring and control as enterprise-level
products
| Software | Faster Config Process | Good web interface | Compatible to leading OS | Better Graphics and Navigation | Cost Effective | Free? | Mobile Access | Integrated Maps |
| Nagios | No | Yes | Yes | No | Yes | Yes | No | No |
| Zabbix | Yes | Yes | Yes | Yes | Yes | Yes | No | No |
| Solarwinds Orion Network Performance Monitor | No | Yes | Yes | Yes | Yes | No | Yes |
Yes |
| Paessler NetworkMonitor | Yes | Yes | Yes | Yes | Yes | No | No | Yes |
| Spiceworks | Yes | Yes | Yes | Yes | Yes | Yes | No |
No
|
Inputs
If you want to try out an open-source software, which is absolutely free, you should opt for Zabbix. You can also try out the PRTG Network monitor as it is free for up to 30 sensors. Considering the fact that currently we do not have a lot of servers, you can opt for the PRTG monitor as it is much simpler than Zabbix with almost all the same features and actually much better GUI. Like Zabbix it also has excellent community support and once you feel that you need to add more sensors you can opt to pay for those using the PRTG Network monitor or go for Zabbix. The problem with softwares like Zabbix and Nagios is that they require a very steep learning curve and unless you devote a person for that purpose it would be really time (that implies money) consuming. So basically its just the same. I would suggest to give the PRTG Network Monitoring System a try.
Important links
PRTG Network Monitor download link :
http://www.paessler.com/prtg/download
Zabbix Download link :
http://www.zabbix.com/download.php
PRTG System Requirements :
http://www.paessler.com/prtg/detailedrequirements
Zabbix Systems Requirements :
http://www.zabbix.com/requirements.php
PRTG Support :
http://www.paessler.com/support/manuals
Zabbix Support :
http://www.zabbix.com/documentation.php
PRTG Community and Blog :
http://www.paessler.com/blog
Zabbix Community and Blog :
http://www.zabbix.com/community.php
Extended Feature Comparison of the Network Analyzer tools
| Name | IP SLA Reports |
Logical Groupings |
Trending | Trend Prediction | Auto-Discovery | Agentless | SNMP | SysLog | Plug-Ins |
| Zabbix | Yes | Yes | Yes | No | Yes | Supported | Yes | Yes | Yes |
| Solarwinds | Yes | Yes | Yes | Yes | Yes | Supported | Yes | Yes | Yes |
| PRTG Network Monitor | Yes | Yes | Yes | Yes | Yes | Supported | Yes | Yes | Yes |
| Nagios | via Pliug-in | Yes | Yes | No | via Pliug-in | Supported | via Pliug-in | via Pliug-in | Yes |
| Name | Triggers/ Alerts | WebApp | Distributed Monitoring | Inventory | Platform | Data Storage Method | License | Maps |
| Zabbix | Yes | Full Control | Yes | Yes | C, PHP | Oracle, MySQL, PostgreSQL, IBM DB2, SQLite | GPL | Yes |
| Solarwinds | Yes | Full Control | Yes | Yes | .NET | SQL | Commercial | Yes |
| PRTG Network Monitor | Yes | Full Control | Yes | Yes | Unknown | Proprietary | Freeware and Commercial | Yes |
| Nagios | Yes | Yes | Yes | via Pliug-in | C, PHP | Flat file,SQL | GPL | Yes |
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Meanwhile Zabbix offers trend prediction as well:
www.zabbix.com/documentation/3.4/manual/config/triggers/prediction
Software Engineer at a tech vendor with 1,001-5,000 employees
Flexible but the UI is hard to get used to.
Valuable Features:
Zabbix is very flexible and scalable.
Room for Improvement:
The UI is hard to get used to.
Use of Solution:
2 years
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Zabbix is good solution considering open source platform. It meets customer basic needs . Inbuilt dashboard and report capabilities needs to improve more.
Regards
Sameer