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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Users appreciate Zoho Sign's hierarchy in sending documentation.
It is recognized for easy usage without complexities.
Zoho Sign integration and invoice capabilities are highly valued features.
It offers scalability to its users.
Zoho Sign provides effective performance and good pricing.

CONS

They send the contract out with default templates, and users need the ability to adjust these templates.
It would be a good improvement if Zoho offered a chat feature as communication with it via chat is not currently possible.
The adoption is difficult because not everyone uses Zoho Sign, unlike DocuSign, which is perceived as more legitimate.
There might be a branding issue as people often question the legitimacy of documents sent via Zoho Sign.
Zoho Sign limits the number of contracts that can be signed.
 

Zoho Sign Pros review quotes

HT
Apr 5, 2023
I like that there is a hierarchy in sending the documentation.
Murali Sunkara - PeerSpot reviewer
Apr 12, 2023
The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good.
reviewer2168400 - PeerSpot reviewer
Apr 25, 2023
It works very well, and its pricing is also good.
Find out what your peers are saying about Zoho, Docusign, Adobe and others in eSignature (Electronic Signature). Updated: June 2025.
860,632 professionals have used our research since 2012.
MohamedShaheen - PeerSpot reviewer
Apr 27, 2023
The most valuable features of Zoho Sign are its integration and invoice facilities.
JA
May 12, 2023
It is a scalable solution.
 

Zoho Sign Cons review quotes

HT
Apr 5, 2023
They send the contract out with default templates, and we need to be able to adjust the templates as we would like.
Murali Sunkara - PeerSpot reviewer
Apr 12, 2023
I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat.
reviewer2168400 - PeerSpot reviewer
Apr 25, 2023
Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else.
Find out what your peers are saying about Zoho, Docusign, Adobe and others in eSignature (Electronic Signature). Updated: June 2025.
860,632 professionals have used our research since 2012.
MohamedShaheen - PeerSpot reviewer
Apr 27, 2023
Zoho Sign has to be made more user friendly.
JA
May 12, 2023
The solution limits the number of contracts one can sign.