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Adobe Sign vs Zoho Sign comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Sign
Ranking in eSignature (Electronic Signature)
3rd
Average Rating
9.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Zoho Sign
Ranking in eSignature (Electronic Signature)
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the eSignature (Electronic Signature) category, the mindshare of Adobe Sign is 13.2%, up from 10.4% compared to the previous year. The mindshare of Zoho Sign is 2.5%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature)
 

Featured Reviews

Gerges Ghaly - PeerSpot reviewer
Easy to manage, deploy and use
There were some issues I was facing where some users didn't get applied for a policy and the updates didn't send out. For example, If I changed the job title, it's not automatically updated and I have to make sure that the information is corrected. So sometimes it happens that when I log in, the script is wrong, so I have to remove the signature and make it update again. I think that the performance could be better and so could the auto-updates when filling in new columns and information.
MohamedShaheen - PeerSpot reviewer
Provides good integration and invoice facilities
I use the latest version of Zoho Sign. Zoho Sign is still improving because they send their announcements each month. I recommend people use Zoho Sign only if they have proper guidance from the people at Zoho. Else, it will be a big mess. Overall, I rate Zoho Sign a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Regarding the most valuable feature of the solution, I would say that it is easy to use."
"I would recommend this solution to other people. It is an easy-to-use solution and one of the best."
"I give the stability a ten out of ten."
"The most valuable aspect of Adobe Sign is not a single feature, but rather a combination of features. From a broad perspective, the failover system is particularly noteworthy. In the event that Adobe Sign experiences downtime, there are backup measures in place through Amazon AWS that ensure continuity. For instance, if one region experiences an outage, another region can take over seamlessly, which is a significant advantage."
"I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."
"Adobe Sign is a reliable product with good support and a continuous improvement process in place."
"Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."
"The ability to sign digitally is very convenient."
"The most valuable features of Zoho Sign are its integration and invoice facilities."
"The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good."
"I like that there is a hierarchy in sending the documentation."
"It is a scalable solution."
"It works very well, and its pricing is also good."
 

Cons

"One limitation of Adobe Sign is the restriction of adding only one email address for an Adobe Sign account. This can cause issues at times because Adobe Sign does not permit multiple signed accounts with the same email address."
"It is hard to keep up with continuous improvements."
"The price of the solution could improve for certain plans."
"I think that the performance could be better and so could the auto-updates when filling in new columns and information."
"The solution's UI can be made simpler and easy to use so that I can have the option to make changes if needed."
"It works. I have no notes for improvement."
"The support could improve in Adobe Sign."
"The UI has room for improvement."
"The solution limits the number of contracts one can sign."
"They send the contract out with default templates, and we need to be able to adjust the templates as we would like."
"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else."
"I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat."
"Zoho Sign has to be made more user friendly."
 

Pricing and Cost Advice

"As of now, there are no monthly expenses involved in the solution."
"One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."
"Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."
"The free edition allows us to use the signature feature."
"Overall, I feel the solution's pricing is good."
"The solution's price is reasonable."
"Zoho Sign is expensive compared to other software and charges AED 120 per user for a month."
"It's significantly cheaper than DocuSign."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
14%
Financial Services Firm
8%
University
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Zoho Sign?
The solution's price is reasonable. However, they should introduce subscription plans.
What needs improvement with Zoho Sign?
The solution has limitations on the number of contracts you sign. Presently, you have to pay extra to sign a massive amount of documents. They should work on this particular area.
 

Comparisons

 

Also Known As

Echosign
No data available
 

Overview

 

Sample Customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America
Revision Energy, Pepperstone, Proteomics Consulting, Logitek, Altus, University of Seville
Find out what your peers are saying about Adobe Sign vs. Zoho Sign and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.