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Adobe Sign vs Zoho Sign comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Sign
Ranking in eSignature (Electronic Signature)
3rd
Average Rating
9.4
Reviews Sentiment
6.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Zoho Sign
Ranking in eSignature (Electronic Signature)
8th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the eSignature (Electronic Signature) category, the mindshare of Adobe Sign is 8.0%, down from 12.3% compared to the previous year. The mindshare of Zoho Sign is 3.4%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Market Share Distribution
ProductMarket Share (%)
Adobe Sign8.0%
Zoho Sign3.4%
Other88.6%
eSignature (Electronic Signature)
 

Featured Reviews

LP
System Consultant at Freelancer
Efficient handling of feature updates and user management with supportive customer service
Adobe Sign is very easy to use, and anyone can easily understand and use it independently. If I teach them once, that's sufficient. They can easily grasp it by themselves, but I still make documentation every time I learn new key points or processes. I also create videos for easier access for all users on a common SharePoint site, where people can easily view the processes if they forget, which is beneficial after taking time off for vacations. The initial setup of Adobe Sign is very straightforward and not complex, making it easily understandable. The customer support team from Adobe is very responsible. Whenever I raise a request in Adobe Sign, especially regarding documents that miss content, they clearly explain that large documents sometimes cause issues, and recommend converting the document into a PDF file before sending it for signature, which resolved the issues we faced. They respond immediately whenever I raise a request.
MohamedShaheen - PeerSpot reviewer
Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture
Provides good integration and invoice facilities
I use the latest version of Zoho Sign. Zoho Sign is still improving because they send their announcements each month. I recommend people use Zoho Sign only if they have proper guidance from the people at Zoho. Else, it will be a big mess. Overall, I rate Zoho Sign a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would recommend this solution to other people. It is an easy-to-use solution and one of the best."
"We heavily relied on Adobe Sign for signature workflows, Advanced Sharing method, tracking reports, creating products, and assigning accounts to new users."
"The most valuable aspect of Adobe Sign is not a single feature, but rather a combination of features. From a broad perspective, the failover system is particularly noteworthy. In the event that Adobe Sign experiences downtime, there are backup measures in place through Amazon AWS that ensure continuity. For instance, if one region experiences an outage, another region can take over seamlessly, which is a significant advantage."
"I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."
"Regarding the most valuable feature of the solution, I would say that it is easy to use."
"The ability to sign digitally is very convenient."
"I give the stability a ten out of ten."
"Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."
"It works very well, and its pricing is also good."
"The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good."
"The most valuable features of Zoho Sign are its integration and invoice facilities."
"I like that there is a hierarchy in sending the documentation."
"It is a scalable solution."
 

Cons

"The support could improve in Adobe Sign."
"The UI has room for improvement."
"The solution could always be more secure."
"It works. I have no notes for improvement."
"The price of the solution could improve for certain plans."
"I think that the performance could be better and so could the auto-updates when filling in new columns and information."
"One limitation of Adobe Sign is the restriction of adding only one email address for an Adobe Sign account. This can cause issues at times because Adobe Sign does not permit multiple signed accounts with the same email address."
"It is hard to keep up with continuous improvements."
"Zoho Sign has to be made more user friendly."
"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else."
"They send the contract out with default templates, and we need to be able to adjust the templates as we would like."
"The solution limits the number of contracts one can sign."
"I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat."
 

Pricing and Cost Advice

"As of now, there are no monthly expenses involved in the solution."
"Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."
"One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."
"The free edition allows us to use the signature feature."
"Zoho Sign is expensive compared to other software and charges AED 120 per user for a month."
"The solution's price is reasonable."
"Overall, I feel the solution's pricing is good."
"It's significantly cheaper than DocuSign."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
9%
Financial Services Firm
8%
Healthcare Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Large Enterprise7
No data available
 

Questions from the Community

What needs improvement with Adobe Sign?
I cannot answer how Adobe Sign can be improved now because I haven't worked with it in the last two months as I recently lost my job, so I need some time to look into that again.
What is your primary use case for Adobe Sign?
My use cases for Adobe Sign include working in NNE until April, where I played as an Adobe Enterprise Admin for global NNE. I acted as a middleman between Adobe Enterprise Support and Adobe Enterpr...
What advice do you have for others considering Adobe Sign?
I would recommend Adobe Sign to other people, probably Mikkel from NNE, whose initials are UKRG. I would definitely recommend Adobe Sign to other people. On a scale of 1-10, I rate Adobe Sign a 10.
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Comparisons

 

Also Known As

Echosign
No data available
 

Overview

 

Sample Customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America
Revision Energy, Pepperstone, Proteomics Consulting, Logitek, Altus, University of Seville
Find out what your peers are saying about Adobe Sign vs. Zoho Sign and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.