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DocuSign vs Zoho Sign comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuSign
Ranking in eSignature (Electronic Signature)
1st
Average Rating
8.4
Reviews Sentiment
5.5
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Zoho Sign
Ranking in eSignature (Electronic Signature)
10th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the eSignature (Electronic Signature) category, the mindshare of DocuSign is 10.8%, down from 24.0% compared to the previous year. The mindshare of Zoho Sign is 3.1%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Mindshare Distribution
ProductMindshare (%)
DocuSign10.8%
Zoho Sign3.1%
Other86.1%
eSignature (Electronic Signature)
 

Featured Reviews

Manas Kashyap - PeerSpot reviewer
Senior Dev Ops Engineer at 11 East Capital
Digital signatures have streamlined daily approvals and support continuous team collaboration
The best features of DocuSign are its usability. While it is pretty expensive if used for a small team, if it is used for a full organization, then it is acceptable; it is very overkill for a small team. DocuSign has impacted my organization significantly, as we are using it on a day-to-day basis, so everything that is coming up is signed using DocuSign. DocuSign has changed how my team works together as we can collaborate via web because it is pretty easy. We can send that document, modify it, and it can be reviewed by our manager to ensure that everything is in a good place. Once it is done, then we send it to the client to sign it.
MohamedShaheen - PeerSpot reviewer
Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture
Provides good integration and invoice facilities
I use the latest version of Zoho Sign. Zoho Sign is still improving because they send their announcements each month. I recommend people use Zoho Sign only if they have proper guidance from the people at Zoho. Else, it will be a big mess. Overall, I rate Zoho Sign a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate that I can see when they've viewed the document, when they've signed the document, and the status of the document, which is probably my favorite feature in DocuSign."
"DocuSign is easy to use. I also like the document tracking features."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"The most valuable feature of DocuSign is its ability to save time."
"You can customize how you want to use the solution."
"The solution is reasonably priced."
"DocuSign has impacted my organization positively by making it easier to sign company documents, and signing documents digitally is far easier with DocuSign."
"We can structure the signature."
"It is a scalable solution."
"I like that there is a hierarchy in sending the documentation."
"It works very well, and its pricing is also good."
"The most valuable features of Zoho Sign are its integration and invoice facilities."
"The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good."
 

Cons

"There are sometimes delays in user communication."
"We'd like to have some integration with some of our IT services."
"The biggest friction point I have encountered with DocuSign is that I would implement MFA or some kind of verification mechanism while signing documents with DocuSign so that I can eliminate phishing incidents."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"It should automatically be datestamped beside the signature."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"I could always use better security around the solution."
"I find the new updated formatting and template system in DocuSign problematic. When I format and create content in their new updated system, the preview looks different from what I see during editing."
"The solution limits the number of contracts one can sign."
"They send the contract out with default templates, and we need to be able to adjust the templates as we would like."
"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else."
"Zoho Sign has to be made more user friendly."
"I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat."
 

Pricing and Cost Advice

"The tool is expensive."
"Zoho Sign is expensive compared to other software and charges AED 120 per user for a month."
"Overall, I feel the solution's pricing is good."
"It's significantly cheaper than DocuSign."
"The solution's price is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
7%
Computer Software Company
7%
Government
7%
Financial Services Firm
15%
Comms Service Provider
13%
Construction Company
11%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise5
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for DocuSign eSignature?
Our IT team handles all pricing aspects, including setup and licensing costs for DocuSign, so I don't have information about these details.
What needs improvement with DocuSign eSignature?
The biggest friction point I've hit with DocuSign is that I would like to get more training on it; there may be other features that would be helpful to me. I think if there were some more videos or...
What is your primary use case for DocuSign eSignature?
My main use case for DocuSign is approving documents and routing them through for approval. When I open DocuSign, typically the first thing I'm doing is uploading a document and then assigning appr...
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Comparisons

 

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary
No data available
 

Overview

 

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
Revision Energy, Pepperstone, Proteomics Consulting, Logitek, Altus, University of Seville
Find out what your peers are saying about DocuSign vs. Zoho Sign and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.