Engineer at a healthcare company with 10,001+ employees
Real User
Top 20
Jul 21, 2026
My advice to others looking into using Verint Open Platform is to consider it for all the better purposes the product offers. I would rate this product ten out of ten.
Regarding Verint Open Platform's AI capabilities, I believe its accuracy and reliability of output totally depend on how individuals choose their filters. If the correct filter is chosen, the report will be accurately fetched. My advice to others looking into using Verint Open Platform is to appreciate the interface. I rate this review as 9.
My advice to others looking into using Verint Open Platform is that it is a good choice if you need to have fewer people managing your system. The only concern right now regarding Verint Open Platform is about all the available features. If it fits what you need, it is okay to go cloud. Having someone to take care of the service is expensive today. My advice when having Verint right now is to see if it is okay for you to have an on-cloud solution, as it would be a better solution than having on-premise. Regarding Verint Open Platform's security and governance, I think that Verint has been very responsive to the problems that we have with system vulnerabilities and this kind of thing. I have a good impression of Verint about this. For their cloud system, it looks okay to me, but I do not have enough information to rate this. Overall, I have a good impression of Verint regarding governance and security. Regarding Verint Open Platform's AI capabilities, I am trying to recall something, but I am not sure I have supported or used any AI capability recently. I used to work with automatic quality monitoring, but that was in the on-premise services, and I do not believe it is AI. I do not believe I can answer this question. I have given Verint Open Platform a rating of eight out of ten.
Customer Engineer at a tech vendor with 5,001-10,000 employees
Real User
Top 10
Jun 8, 2026
Our customers use Verint Open Platform both in the public cloud and on-premises. The customers who are on-premises now, we are migrating all of them to the public cloud, so the trend is that everything goes to the public cloud, while we have both environments. I believe Verint Open Platform is an excellent tool, but like every tool, there is always something to improve and something to progress. In terms of perfection, I believe that to reach a ten, you need a one hundred percent platform, and I think nine is excellent. I would rate this review a nine overall.
Verint Open Platform delivers comprehensive business intelligence with cutting-edge features to streamline processes and enhance data management for expert users.Designed for enterprises looking to optimize efficiency, Verint Open Platform provides sophisticated tools tailored for intelligent data integration. It enables seamless collaboration across teams, ensuring that the data analysis is accurate and actionable. With a user-centric design, it fosters improved decision-making, supporting a...
My advice to others looking into using Verint Open Platform is to consider it for all the better purposes the product offers. I would rate this product ten out of ten.
I gave Verint Open Platform a rating of eight out of ten.
Regarding Verint Open Platform's AI capabilities, I believe its accuracy and reliability of output totally depend on how individuals choose their filters. If the correct filter is chosen, the report will be accurately fetched. My advice to others looking into using Verint Open Platform is to appreciate the interface. I rate this review as 9.
My advice to others looking into using Verint Open Platform is that it is a good choice if you need to have fewer people managing your system. The only concern right now regarding Verint Open Platform is about all the available features. If it fits what you need, it is okay to go cloud. Having someone to take care of the service is expensive today. My advice when having Verint right now is to see if it is okay for you to have an on-cloud solution, as it would be a better solution than having on-premise. Regarding Verint Open Platform's security and governance, I think that Verint has been very responsive to the problems that we have with system vulnerabilities and this kind of thing. I have a good impression of Verint about this. For their cloud system, it looks okay to me, but I do not have enough information to rate this. Overall, I have a good impression of Verint regarding governance and security. Regarding Verint Open Platform's AI capabilities, I am trying to recall something, but I am not sure I have supported or used any AI capability recently. I used to work with automatic quality monitoring, but that was in the on-premise services, and I do not believe it is AI. I do not believe I can answer this question. I have given Verint Open Platform a rating of eight out of ten.
Our customers use Verint Open Platform both in the public cloud and on-premises. The customers who are on-premises now, we are migrating all of them to the public cloud, so the trend is that everything goes to the public cloud, while we have both environments. I believe Verint Open Platform is an excellent tool, but like every tool, there is always something to improve and something to progress. In terms of perfection, I believe that to reach a ten, you need a one hundred percent platform, and I think nine is excellent. I would rate this review a nine overall.