Files.com is used for internal team file sharing and for customers to provide us with logs.For customers, we allow them to upload logs, and what makes it really nice is that it can be encrypted with passwords set on it. Only the customers that have that specific link can access those logs. For internal use, Files.com serves as a document repository for any files that need to be shared internally. API calls are used to integrate Files.com with Salesforce, which allows a case to automatically be created on Files.com and shared whenever a case is created. The link is automatically put into the case and can be sent to the customer without having to go through the process of creating the folder and the share. It is all done automatically.
President at a financial services firm with 51-200 employees
Real User
Top 10
Feb 24, 2026
We will use Files.com for a project as one of our client requirements, allowing them to share files via Files.com securely. We will deploy Files.com primarily as a secure document exchange and storage platform for our clients. The main types of files we will be handling include financial documents, contracts, due diligence material, compliance records, insurance documentation, and other confidential business information. Security is a key priority for us, and we require strong access control, role-based permission, multi-factor authentication, encryption, and detailed audit logs to track file activity. The strong factors that attracted us and our client to choose Files.com for this project are end-to-end encryption, role-based permission and access control, and multi-factor authentication.
Senior Director, Enterprise Applications at a retailer with 501-1,000 employees
Real User
Top 5
Feb 6, 2026
My main use case for Files.com is managing file movements between partner systems. I use Files.com as the main depository for EDI files, as well as the orchestrator of moving the files between various processing systems. I want my main use case with Files.com to be very resilient, and the uptime is near perfect while the usability is unparalleled.
Senior Director Information Architecture at a consultancy with 11-50 employees
Real User
Top 5
Feb 5, 2026
Our main use case is for file transfer between our business partner and our internal system, and it also serves as a gateway for all external transfers in and out of our internal system. Files.com played a key role in optimizing file transfers for files that do not necessarily require an API, where it is more efficient and manageable. For instance, with our partner, large files are transferred using a batch process, which is quicker than using an API, and it avoids the upcharge that comes with our middleware, as Files.com does not have these connectivity charges. We also used Files.com for data migration, such as migrating data from Box to SharePoint, where instead of downloading and uploading files, Files.com integrations are utilized for direct transfer, saving labor and preserving file structures.
My main use case for Files.com is internal file storage and as an external SFTP for clients. A specific example of how I use Files.com for internal storage is that when I have documents I want to share with a co-worker or employee that should not be emailed for security reasons, I upload them to Files.com and transfer them that way internally. I have embedded the one-time upload and download link functionality of Files.com into some of our products, so when a client needs to upload a document with sensitive information, I give them a one-time upload link via Files.com functionality so they can upload it directly to Files.com.
President & Chief Executive Officer at a consultancy with 11-50 employees
Real User
Top 5
Jan 16, 2026
My main use case for Files.com is that we use SFTP and we move files towards our servers. A specific example of how I use SFTP with Files.com in my workflow is that we receive XML files and PDF files from customers and we transfer them from Files.com to our servers and applications. We use the SDK and the API, and it is a wonderful product.
I am from the IT department for my company, and we have been using Files.com for one of our customers for the last five to six months. We are a customer of Files.com. The main purpose is for secure file transfer within the organization and outside the organization.
My main use case for Files.com is backing up data files from my clients' computers to my server on Amazon Web Services. For backing up those client files, I install the Files Transfer Agent on my client's computer, and when I run the agent, it backs up their critical data to Amazon where there is another files agent running. This main use case solves the challenges of secure file transfer, and it is more protected than using other methods of transfer while working consistently every day, no matter what.
My main use case for Files.com is to share content with suppliers. We have content creators, photographers, videographers, and graphic designers that create products and artwork for upcoming releases, and they will upload the content to Files.com and then share it with manufacturers in China and all over the world. That's the main way we use Files.com; we sometimes use Files.com to archive artwork that we use on a regular basis.
My main use case for Files.com is providing a secure connection for clients with PHI data to submit data into our process. A specific example of how I use Files.com for that is when a new customer gets started, we initiate a Files.com folder that has all the rules already established for our security requirements. We then, after we've set up the folder, go ahead and tie that in the backend to our process so that when files arrive from the client, they're automatically picked up and moved to our internal server. We can process the records as needed, fulfill any requests that are made, and then at the end of the process, a new file is generated and posted in a secure folder for the client to pick up and ingest into their process.
EVP at a financial services firm with 11-50 employees
Real User
Top 10
Nov 21, 2025
Files.com is used for exchanging documents and sensitive information with clients. When a client needs to send a spreadsheet containing data, they upload it to Files.com and we retrieve it. When we need to send a statement to a client, we upload it to Files.com and allow the client to download it from their folder.
My main use case for Files.com is receiving data from our public broadcast stations and feeding them in. The broadcast stations upload all their data and databases to us, and we feed them into AWS buckets and from AWS buckets into Snowflake. We use Files.com to transfer secure personal information instead of using Teams or emails, allowing us to go back and forth between our clients and vendors.
Product Owner | Infrastructure Specialist at a tech vendor with 10,001+ employees
Real User
Jan 9, 2024
Files.com saves large amounts of data post-TSA exit, enabling divestment from the initial company and data migration from specific mainframe teams to newer systems. This includes data updates, with usage limited to a small team and access restricted to FTP protocols on Files.com.
Files.com streamlines file management for businesses by offering a cloud-based platform with robust security and collaboration tools, enhancing efficiency in data handling and sharing.
Files.com provides a secure, centralized environment for storing, managing, and sharing files. With its diverse integrations, Files.com caters to industries needing reliable file workflows and compliance with stringent data security standards. It prioritizes ease of integration with existing tech stacks to...
Files.com is used for internal team file sharing and for customers to provide us with logs.For customers, we allow them to upload logs, and what makes it really nice is that it can be encrypted with passwords set on it. Only the customers that have that specific link can access those logs. For internal use, Files.com serves as a document repository for any files that need to be shared internally. API calls are used to integrate Files.com with Salesforce, which allows a case to automatically be created on Files.com and shared whenever a case is created. The link is automatically put into the case and can be sent to the customer without having to go through the process of creating the folder and the share. It is all done automatically.
We will use Files.com for a project as one of our client requirements, allowing them to share files via Files.com securely. We will deploy Files.com primarily as a secure document exchange and storage platform for our clients. The main types of files we will be handling include financial documents, contracts, due diligence material, compliance records, insurance documentation, and other confidential business information. Security is a key priority for us, and we require strong access control, role-based permission, multi-factor authentication, encryption, and detailed audit logs to track file activity. The strong factors that attracted us and our client to choose Files.com for this project are end-to-end encryption, role-based permission and access control, and multi-factor authentication.
My main use case for Files.com is SFTP. I have secure file transfer as my primary use case with Files.com.
My main use case for Files.com is managing file movements between partner systems. I use Files.com as the main depository for EDI files, as well as the orchestrator of moving the files between various processing systems. I want my main use case with Files.com to be very resilient, and the uptime is near perfect while the usability is unparalleled.
Our main use case is for file transfer between our business partner and our internal system, and it also serves as a gateway for all external transfers in and out of our internal system. Files.com played a key role in optimizing file transfers for files that do not necessarily require an API, where it is more efficient and manageable. For instance, with our partner, large files are transferred using a batch process, which is quicker than using an API, and it avoids the upcharge that comes with our middleware, as Files.com does not have these connectivity charges. We also used Files.com for data migration, such as migrating data from Box to SharePoint, where instead of downloading and uploading files, Files.com integrations are utilized for direct transfer, saving labor and preserving file structures.
My main use case for Files.com is internal file storage and as an external SFTP for clients. A specific example of how I use Files.com for internal storage is that when I have documents I want to share with a co-worker or employee that should not be emailed for security reasons, I upload them to Files.com and transfer them that way internally. I have embedded the one-time upload and download link functionality of Files.com into some of our products, so when a client needs to upload a document with sensitive information, I give them a one-time upload link via Files.com functionality so they can upload it directly to Files.com.
My main use case for Files.com is that we use SFTP and we move files towards our servers. A specific example of how I use SFTP with Files.com in my workflow is that we receive XML files and PDF files from customers and we transfer them from Files.com to our servers and applications. We use the SDK and the API, and it is a wonderful product.
I am from the IT department for my company, and we have been using Files.com for one of our customers for the last five to six months. We are a customer of Files.com. The main purpose is for secure file transfer within the organization and outside the organization.
My main use case for Files.com is backing up data files from my clients' computers to my server on Amazon Web Services. For backing up those client files, I install the Files Transfer Agent on my client's computer, and when I run the agent, it backs up their critical data to Amazon where there is another files agent running. This main use case solves the challenges of secure file transfer, and it is more protected than using other methods of transfer while working consistently every day, no matter what.
My main use case for Files.com is to share content with suppliers. We have content creators, photographers, videographers, and graphic designers that create products and artwork for upcoming releases, and they will upload the content to Files.com and then share it with manufacturers in China and all over the world. That's the main way we use Files.com; we sometimes use Files.com to archive artwork that we use on a regular basis.
My main use case for Files.com is providing a secure connection for clients with PHI data to submit data into our process. A specific example of how I use Files.com for that is when a new customer gets started, we initiate a Files.com folder that has all the rules already established for our security requirements. We then, after we've set up the folder, go ahead and tie that in the backend to our process so that when files arrive from the client, they're automatically picked up and moved to our internal server. We can process the records as needed, fulfill any requests that are made, and then at the end of the process, a new file is generated and posted in a secure folder for the client to pick up and ingest into their process.
Files.com is used for exchanging documents and sensitive information with clients. When a client needs to send a spreadsheet containing data, they upload it to Files.com and we retrieve it. When we need to send a statement to a client, we upload it to Files.com and allow the client to download it from their folder.
My main use case for Files.com is receiving data from our public broadcast stations and feeding them in. The broadcast stations upload all their data and databases to us, and we feed them into AWS buckets and from AWS buckets into Snowflake. We use Files.com to transfer secure personal information instead of using Teams or emails, allowing us to go back and forth between our clients and vendors.
Files.com saves large amounts of data post-TSA exit, enabling divestment from the initial company and data migration from specific mainframe teams to newer systems. This includes data updates, with usage limited to a small team and access restricted to FTP protocols on Files.com.