Senior Infrastructure Service Analyst at Rahr Corporation
Real User
Top 20
Apr 9, 2026
My main use case for Files.com is for file transfers. We're typically moving purchase orders that were created from our system via SFTP to Files.com, and then from Files.com they are going to our ERP, Microsoft Dynamics.
IT support & services operations manager at a retailer with 501-1,000 employees
Real User
Top 10
Apr 9, 2026
My main use case for Files.com is SFTP transfers. A quick specific example of how I use Files.com for SFTP transfers is that we have 20 different vendors that drop files in our SFTP folders through Files.com and that gives us data based on how many sales have been made from each vendor.
Our main use case for Files.com is that we have news stations that use it to share files between each other and with their external users, and basically to share news and videos. A specific example of how we use Files.com for sharing news or videos is that a news station may want a video of an interview with them or a commercial of some sort, allowing them to access that freely with all their current stations and contracts. Our main use case has a unique aspect in that we have group admins, the IT managers for the station, who manage each group, which is their station, and we find it pretty easy for them to do that, with all discussions about giving them more permissions and more user access being taken from open ears and being very easy to work with Files.com.
My main use case for Files.com is managed transfer. I use Files.com as an SFTP for inbound files and I integrate that SFTP server setup with my internal application. That is the main way I am using it right now.
Senior Vice President Of Technology Operations at dash solutions
Real User
Top 20
Apr 9, 2026
Files.com is primarily used for file transfer between our clients and ourselves, in both directions. A typical scenario involves a customer uploading a file to us to update our systems, including everything from HRS to our sales information as well as transfer of data for potential ordering of cards.
Manager Of Business And Hcm Systems at a non-tech company with 11-50 employees
Real User
Top 20
Apr 9, 2026
My main use case for Files.com is file transfers and automatons. A typical workflow involves customers uploading files to Files.com, and we send those files to our partners. In addition to that main workflow, we provide files from our partners to Files.com to make available to our customers.
Director of IT and Security at Velocity Investments
Real User
Top 10
Apr 9, 2026
My main use case for Files.com is the transfer and exchange of files between partners and vendors. A typical workflow is a client will upload a series of files that we need to ingest into our local systems, validate, and then distribute out to other vendors.
Files.com is the primary solution I rely on for file transfer services from our proprietary software into our web server. I generate a variety of reports through our proprietary software that need to be distributed to different individuals. These reports are uploaded into our web server, which serves as a portal for our clients to access those reports at any given time and view close to real-time data. I have a hybrid setup for Files.com that uses Microsoft Azure as part of our infrastructure. However, we purchased Files.com prior to implementing the hybrid setup. I have utilized Files.com long before we had a hybrid setup when we were solely on-premise.
Infrastructure Administrator at Optimed Health Partners
Real User
Top 10
Mar 20, 2026
Files.com is used to transfer files to clients in a HIPAA compliant manner. File uploads into Files.com are automated, and notifications are used to let clients know when files have been delivered. The logging is used to prove that documents have been delivered. The goal has been to move away from an on-premises FTP server, and Files.com is believed to serve that purpose. The documentation was incredibly straightforward, and the implementation engineer had many answers. The organization is not yet ready to transfer that service away from the on-premises system into Files.com, but not for lack of knowing, documentation, or support.
Files.com is used for internal team file sharing and for customers to provide us with logs.For customers, we allow them to upload logs, and what makes it really nice is that it can be encrypted with passwords set on it. Only the customers that have that specific link can access those logs. For internal use, Files.com serves as a document repository for any files that need to be shared internally. API calls are used to integrate Files.com with Salesforce, which allows a case to automatically be created on Files.com and shared whenever a case is created. The link is automatically put into the case and can be sent to the customer without having to go through the process of creating the folder and the share. It is all done automatically.
President at a financial services firm with 51-200 employees
Real User
Top 10
Feb 24, 2026
We will use Files.com for a project as one of our client requirements, allowing them to share files via Files.com securely. We will deploy Files.com primarily as a secure document exchange and storage platform for our clients. The main types of files we will be handling include financial documents, contracts, due diligence material, compliance records, insurance documentation, and other confidential business information. Security is a key priority for us, and we require strong access control, role-based permission, multi-factor authentication, encryption, and detailed audit logs to track file activity. The strong factors that attracted us and our client to choose Files.com for this project are end-to-end encryption, role-based permission and access control, and multi-factor authentication.
Senior Director, Enterprise Applications at a retailer with 501-1,000 employees
Real User
Top 5
Feb 6, 2026
My main use case for Files.com is managing file movements between partner systems. I use Files.com as the main depository for EDI files, as well as the orchestrator of moving the files between various processing systems. I want my main use case with Files.com to be very resilient, and the uptime is near perfect while the usability is unparalleled.
Senior Director Information Architecture at a consultancy with 11-50 employees
Real User
Top 5
Feb 5, 2026
Our main use case is for file transfer between our business partner and our internal system, and it also serves as a gateway for all external transfers in and out of our internal system. Files.com played a key role in optimizing file transfers for files that do not necessarily require an API, where it is more efficient and manageable. For instance, with our partner, large files are transferred using a batch process, which is quicker than using an API, and it avoids the upcharge that comes with our middleware, as Files.com does not have these connectivity charges. We also used Files.com for data migration, such as migrating data from Box to SharePoint, where instead of downloading and uploading files, Files.com integrations are utilized for direct transfer, saving labor and preserving file structures.
My main use case for Files.com is internal file storage and as an external SFTP for clients. A specific example of how I use Files.com for internal storage is that when I have documents I want to share with a co-worker or employee that should not be emailed for security reasons, I upload them to Files.com and transfer them that way internally. I have embedded the one-time upload and download link functionality of Files.com into some of our products, so when a client needs to upload a document with sensitive information, I give them a one-time upload link via Files.com functionality so they can upload it directly to Files.com.
President & Chief Executive Officer at a consultancy with 11-50 employees
Real User
Top 5
Jan 16, 2026
My main use case for Files.com is that we use SFTP and we move files towards our servers. A specific example of how I use SFTP with Files.com in my workflow is that we receive XML files and PDF files from customers and we transfer them from Files.com to our servers and applications. We use the SDK and the API, and it is a wonderful product.
I am from the IT department for my company, and we have been using Files.com for one of our customers for the last five to six months. We are a customer of Files.com. The main purpose is for secure file transfer within the organization and outside the organization.
My main use case for Files.com is backing up data files from my clients' computers to my server on Amazon Web Services. For backing up those client files, I install the Files Transfer Agent on my client's computer, and when I run the agent, it backs up their critical data to Amazon where there is another files agent running. This main use case solves the challenges of secure file transfer, and it is more protected than using other methods of transfer while working consistently every day, no matter what.
My main use case for Files.com is to share content with suppliers. We have content creators, photographers, videographers, and graphic designers that create products and artwork for upcoming releases, and they will upload the content to Files.com and then share it with manufacturers in China and all over the world. That's the main way we use Files.com; we sometimes use Files.com to archive artwork that we use on a regular basis.
My main use case for Files.com is providing a secure connection for clients with PHI data to submit data into our process. A specific example of how I use Files.com for that is when a new customer gets started, we initiate a Files.com folder that has all the rules already established for our security requirements. We then, after we've set up the folder, go ahead and tie that in the backend to our process so that when files arrive from the client, they're automatically picked up and moved to our internal server. We can process the records as needed, fulfill any requests that are made, and then at the end of the process, a new file is generated and posted in a secure folder for the client to pick up and ingest into their process.
EVP at a financial services firm with 11-50 employees
Real User
Top 10
Nov 21, 2025
Files.com is used for exchanging documents and sensitive information with clients. When a client needs to send a spreadsheet containing data, they upload it to Files.com and we retrieve it. When we need to send a statement to a client, we upload it to Files.com and allow the client to download it from their folder.
My main use case for Files.com is receiving data from our public broadcast stations and feeding them in. The broadcast stations upload all their data and databases to us, and we feed them into AWS buckets and from AWS buckets into Snowflake. We use Files.com to transfer secure personal information instead of using Teams or emails, allowing us to go back and forth between our clients and vendors.
Product Owner | Infrastructure Specialist at a tech vendor with 10,001+ employees
Real User
Jan 9, 2024
Files.com saves large amounts of data post-TSA exit, enabling divestment from the initial company and data migration from specific mainframe teams to newer systems. This includes data updates, with usage limited to a small team and access restricted to FTP protocols on Files.com.
Files.com streamlines file management for businesses by offering a cloud-based platform with robust security and collaboration tools, enhancing efficiency in data handling and sharing.
Files.com provides a secure, centralized environment for storing, managing, and sharing files. With its diverse integrations, Files.com caters to industries needing reliable file workflows and compliance with stringent data security standards. It prioritizes ease of integration with existing tech stacks to...
My main use case for Files.com is for file transfers. We're typically moving purchase orders that were created from our system via SFTP to Files.com, and then from Files.com they are going to our ERP, Microsoft Dynamics.
My main use case for Files.com is SFTP transfers. A quick specific example of how I use Files.com for SFTP transfers is that we have 20 different vendors that drop files in our SFTP folders through Files.com and that gives us data based on how many sales have been made from each vendor.
Our main use case for Files.com is that we have news stations that use it to share files between each other and with their external users, and basically to share news and videos. A specific example of how we use Files.com for sharing news or videos is that a news station may want a video of an interview with them or a commercial of some sort, allowing them to access that freely with all their current stations and contracts. Our main use case has a unique aspect in that we have group admins, the IT managers for the station, who manage each group, which is their station, and we find it pretty easy for them to do that, with all discussions about giving them more permissions and more user access being taken from open ears and being very easy to work with Files.com.
My main use case for Files.com is managed transfer. I use Files.com as an SFTP for inbound files and I integrate that SFTP server setup with my internal application. That is the main way I am using it right now.
Files.com is primarily used for file transfer between our clients and ourselves, in both directions. A typical scenario involves a customer uploading a file to us to update our systems, including everything from HRS to our sales information as well as transfer of data for potential ordering of cards.
My main use case for Files.com is file transfers and automatons. A typical workflow involves customers uploading files to Files.com, and we send those files to our partners. In addition to that main workflow, we provide files from our partners to Files.com to make available to our customers.
My main use case for Files.com is the transfer and exchange of files between partners and vendors. A typical workflow is a client will upload a series of files that we need to ingest into our local systems, validate, and then distribute out to other vendors.
Files.com is the primary solution I rely on for file transfer services from our proprietary software into our web server. I generate a variety of reports through our proprietary software that need to be distributed to different individuals. These reports are uploaded into our web server, which serves as a portal for our clients to access those reports at any given time and view close to real-time data. I have a hybrid setup for Files.com that uses Microsoft Azure as part of our infrastructure. However, we purchased Files.com prior to implementing the hybrid setup. I have utilized Files.com long before we had a hybrid setup when we were solely on-premise.
Files.com is used to transfer files to clients in a HIPAA compliant manner. File uploads into Files.com are automated, and notifications are used to let clients know when files have been delivered. The logging is used to prove that documents have been delivered. The goal has been to move away from an on-premises FTP server, and Files.com is believed to serve that purpose. The documentation was incredibly straightforward, and the implementation engineer had many answers. The organization is not yet ready to transfer that service away from the on-premises system into Files.com, but not for lack of knowing, documentation, or support.
Files.com is used for internal team file sharing and for customers to provide us with logs.For customers, we allow them to upload logs, and what makes it really nice is that it can be encrypted with passwords set on it. Only the customers that have that specific link can access those logs. For internal use, Files.com serves as a document repository for any files that need to be shared internally. API calls are used to integrate Files.com with Salesforce, which allows a case to automatically be created on Files.com and shared whenever a case is created. The link is automatically put into the case and can be sent to the customer without having to go through the process of creating the folder and the share. It is all done automatically.
We will use Files.com for a project as one of our client requirements, allowing them to share files via Files.com securely. We will deploy Files.com primarily as a secure document exchange and storage platform for our clients. The main types of files we will be handling include financial documents, contracts, due diligence material, compliance records, insurance documentation, and other confidential business information. Security is a key priority for us, and we require strong access control, role-based permission, multi-factor authentication, encryption, and detailed audit logs to track file activity. The strong factors that attracted us and our client to choose Files.com for this project are end-to-end encryption, role-based permission and access control, and multi-factor authentication.
My main use case for Files.com is SFTP. I have secure file transfer as my primary use case with Files.com.
My main use case for Files.com is managing file movements between partner systems. I use Files.com as the main depository for EDI files, as well as the orchestrator of moving the files between various processing systems. I want my main use case with Files.com to be very resilient, and the uptime is near perfect while the usability is unparalleled.
Our main use case is for file transfer between our business partner and our internal system, and it also serves as a gateway for all external transfers in and out of our internal system. Files.com played a key role in optimizing file transfers for files that do not necessarily require an API, where it is more efficient and manageable. For instance, with our partner, large files are transferred using a batch process, which is quicker than using an API, and it avoids the upcharge that comes with our middleware, as Files.com does not have these connectivity charges. We also used Files.com for data migration, such as migrating data from Box to SharePoint, where instead of downloading and uploading files, Files.com integrations are utilized for direct transfer, saving labor and preserving file structures.
My main use case for Files.com is internal file storage and as an external SFTP for clients. A specific example of how I use Files.com for internal storage is that when I have documents I want to share with a co-worker or employee that should not be emailed for security reasons, I upload them to Files.com and transfer them that way internally. I have embedded the one-time upload and download link functionality of Files.com into some of our products, so when a client needs to upload a document with sensitive information, I give them a one-time upload link via Files.com functionality so they can upload it directly to Files.com.
My main use case for Files.com is that we use SFTP and we move files towards our servers. A specific example of how I use SFTP with Files.com in my workflow is that we receive XML files and PDF files from customers and we transfer them from Files.com to our servers and applications. We use the SDK and the API, and it is a wonderful product.
I am from the IT department for my company, and we have been using Files.com for one of our customers for the last five to six months. We are a customer of Files.com. The main purpose is for secure file transfer within the organization and outside the organization.
My main use case for Files.com is backing up data files from my clients' computers to my server on Amazon Web Services. For backing up those client files, I install the Files Transfer Agent on my client's computer, and when I run the agent, it backs up their critical data to Amazon where there is another files agent running. This main use case solves the challenges of secure file transfer, and it is more protected than using other methods of transfer while working consistently every day, no matter what.
My main use case for Files.com is to share content with suppliers. We have content creators, photographers, videographers, and graphic designers that create products and artwork for upcoming releases, and they will upload the content to Files.com and then share it with manufacturers in China and all over the world. That's the main way we use Files.com; we sometimes use Files.com to archive artwork that we use on a regular basis.
My main use case for Files.com is providing a secure connection for clients with PHI data to submit data into our process. A specific example of how I use Files.com for that is when a new customer gets started, we initiate a Files.com folder that has all the rules already established for our security requirements. We then, after we've set up the folder, go ahead and tie that in the backend to our process so that when files arrive from the client, they're automatically picked up and moved to our internal server. We can process the records as needed, fulfill any requests that are made, and then at the end of the process, a new file is generated and posted in a secure folder for the client to pick up and ingest into their process.
Files.com is used for exchanging documents and sensitive information with clients. When a client needs to send a spreadsheet containing data, they upload it to Files.com and we retrieve it. When we need to send a statement to a client, we upload it to Files.com and allow the client to download it from their folder.
My main use case for Files.com is receiving data from our public broadcast stations and feeding them in. The broadcast stations upload all their data and databases to us, and we feed them into AWS buckets and from AWS buckets into Snowflake. We use Files.com to transfer secure personal information instead of using Teams or emails, allowing us to go back and forth between our clients and vendors.
Files.com saves large amounts of data post-TSA exit, enabling divestment from the initial company and data migration from specific mainframe teams to newer systems. This includes data updates, with usage limited to a small team and access restricted to FTP protocols on Files.com.