I am from the IT department for my company, and we have been using Files.com for one of our customers for the last five to six months. We are a customer of Files.com. The main purpose is for secure file transfer within the organization and outside the organization.
My main use case for Files.com is backing up data files from my clients' computers to my server on Amazon Web Services. For backing up those client files, I install the Files Transfer Agent on my client's computer, and when I run the agent, it backs up their critical data to Amazon where there is another files agent running. This main use case solves the challenges of secure file transfer, and it is more protected than using other methods of transfer while working consistently every day, no matter what.
My main use case for Files.com is to share content with suppliers. We have content creators, photographers, videographers, and graphic designers that create products and artwork for upcoming releases, and they will upload the content to Files.com and then share it with manufacturers in China and all over the world. That's the main way we use Files.com; we sometimes use Files.com to archive artwork that we use on a regular basis.
My main use case for Files.com is providing a secure connection for clients with PHI data to submit data into our process. A specific example of how I use Files.com for that is when a new customer gets started, we initiate a Files.com folder that has all the rules already established for our security requirements. We then, after we've set up the folder, go ahead and tie that in the backend to our process so that when files arrive from the client, they're automatically picked up and moved to our internal server. We can process the records as needed, fulfill any requests that are made, and then at the end of the process, a new file is generated and posted in a secure folder for the client to pick up and ingest into their process.
EVP at a financial services firm with 11-50 employees
Real User
Top 10
Nov 21, 2025
Files.com is used for exchanging documents and sensitive information with clients. When a client needs to send a spreadsheet containing data, they upload it to Files.com and we retrieve it. When we need to send a statement to a client, we upload it to Files.com and allow the client to download it from their folder.
My main use case for Files.com is receiving data from our public broadcast stations and feeding them in. The broadcast stations upload all their data and databases to us, and we feed them into AWS buckets and from AWS buckets into Snowflake. We use Files.com to transfer secure personal information instead of using Teams or emails, allowing us to go back and forth between our clients and vendors.
Product Owner | Infrastructure Specialist at a tech vendor with 10,001+ employees
Real User
Top 20
Jan 9, 2024
Files.com saves large amounts of data post-TSA exit, enabling divestment from the initial company and data migration from specific mainframe teams to newer systems. This includes data updates, with usage limited to a small team and access restricted to FTP protocols on Files.com.
Files.com streamlines file management for businesses by offering a cloud-based platform with robust security and collaboration tools, enhancing efficiency in data handling and sharing.
Files.com provides a secure, centralized environment for storing, managing, and sharing files. With its diverse integrations, Files.com caters to industries needing reliable file workflows and compliance with stringent data security standards. It prioritizes ease of integration with existing tech stacks to...
I am from the IT department for my company, and we have been using Files.com for one of our customers for the last five to six months. We are a customer of Files.com. The main purpose is for secure file transfer within the organization and outside the organization.
My main use case for Files.com is backing up data files from my clients' computers to my server on Amazon Web Services. For backing up those client files, I install the Files Transfer Agent on my client's computer, and when I run the agent, it backs up their critical data to Amazon where there is another files agent running. This main use case solves the challenges of secure file transfer, and it is more protected than using other methods of transfer while working consistently every day, no matter what.
My main use case for Files.com is to share content with suppliers. We have content creators, photographers, videographers, and graphic designers that create products and artwork for upcoming releases, and they will upload the content to Files.com and then share it with manufacturers in China and all over the world. That's the main way we use Files.com; we sometimes use Files.com to archive artwork that we use on a regular basis.
My main use case for Files.com is providing a secure connection for clients with PHI data to submit data into our process. A specific example of how I use Files.com for that is when a new customer gets started, we initiate a Files.com folder that has all the rules already established for our security requirements. We then, after we've set up the folder, go ahead and tie that in the backend to our process so that when files arrive from the client, they're automatically picked up and moved to our internal server. We can process the records as needed, fulfill any requests that are made, and then at the end of the process, a new file is generated and posted in a secure folder for the client to pick up and ingest into their process.
Files.com is used for exchanging documents and sensitive information with clients. When a client needs to send a spreadsheet containing data, they upload it to Files.com and we retrieve it. When we need to send a statement to a client, we upload it to Files.com and allow the client to download it from their folder.
My main use case for Files.com is receiving data from our public broadcast stations and feeding them in. The broadcast stations upload all their data and databases to us, and we feed them into AWS buckets and from AWS buckets into Snowflake. We use Files.com to transfer secure personal information instead of using Teams or emails, allowing us to go back and forth between our clients and vendors.
Files.com saves large amounts of data post-TSA exit, enabling divestment from the initial company and data migration from specific mainframe teams to newer systems. This includes data updates, with usage limited to a small team and access restricted to FTP protocols on Files.com.