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Files.com Reviews

Vendor: Files.com
4.5 out of 5

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Helped 893,221 peers since 2012

Featured Files.com reviews

Files.com mindshare

As of May 2026, the mindshare of Files.com in the Managed File Transfer (MFT) category stands at 1.1%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
Files.com1.1%
GoAnywhere MFT8.9%
MOVEit7.3%
Other82.7%
Managed File Transfer (MFT)

PeerResearch reports based on Files.com reviews

TypeTitleDate
CategoryManaged File Transfer (MFT)May 9, 2026Download
ProductReviews, tips, and advice from real usersMay 9, 2026Download
ComparisonFiles.com vs GoAnywhere MFTMay 9, 2026Download
ComparisonFiles.com vs Control-MMay 9, 2026Download
ComparisonFiles.com vs IBM Sterling File GatewayMay 9, 2026Download
Suggested products
TitleRatingMindshareRecommending
GoAnywhere MFT4.48.9%99%99 interviewsAdd to research
MOVEit4.17.3%94%18 interviewsAdd to research
 
 
Key learnings from peers
Last updated May 5, 2026

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business19
Midsize Enterprise7
Large Enterprise9
By reviewers
By visitors reading reviews
Company SizeCount
Small Business305
Midsize Enterprise105
Large Enterprise130
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
37%
Wholesaler/Distributor
13%
University
7%
Real Estate/Law Firm
6%
Outsourcing Company
5%
Financial Services Firm
4%
Manufacturing Company
4%
Healthcare Company
3%
Retailer
3%
Media Company
3%
Government
2%
Construction Company
2%
Non Profit
2%
Non Tech Company
1%
Marketing Services Firm
1%
Consumer Goods Company
1%
Insurance Company
1%
Comms Service Provider
1%
Transportation Company
1%
Hospitality Company
1%
Educational Organization
1%

Compare Files.com with alternative products

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Related questions

 
Files.com Reviews Summary
Author infoRatingReview Summary
Lead Consultant at Infosys4.5I've found Files.com to be a secure, easy-to-set-up platform ideal for external file sharing, with reliable performance, strong support, and flexible permissions, though its cost may be high for smaller organizations.
Chief Information Officer at rag & bone, Inc.4.5I've used Files.com for years to reliably automate secure data exchanges with partners. Its versatility, stability, and strong support have improved our operations significantly, though deeper Microsoft 365 integration would enhance usability for end users.
Head of Data at Maze Media4.5I use Files.com to automate secure FTP data transfers into other systems, saving about four hours weekly and delivering strong ROI. It’s secure, stable, scalable, and easy to set up with excellent support, but the website navigation and UX could improve.
Infrastructure Administrator at Optimed Health Partners4.0I use Files.com for HIPAA-compliant file transfers, appreciating its excellent support and documentation. Though stable, its hard-coded URL structure poses an architectural hurdle, preventing full automation and dynamic file management needed for my specific integration.
Founder and CEO at DMajor Productions Ltd3.5I used Files.com to mass upload images to Shopify and found it efficient and user-friendly, with excellent support, though setup was slow, billing awkward, and the cost too high for ongoing use in my small business.
Director, Systems & DevOps at a tech services company with 501-1,000 employees5.0Files.com reliably automates file transfers between systems like ERP and AWS S3, saving us manual work and time. Its integrations are excellent, setup requires planning, but once configured, it’s stable, secure, and backed by great support.
Senior Director Information Architecture at a consultancy with 11-50 employees4.5I've used Files.com for over a year to streamline file transfers and migrations, appreciating its reliable SFTP capabilities and stability, though the UI could be improved; overall, it's added significant value to our operations.
Network Engineer at a manufacturing company with 10,001+ employees4.5I find Files.com a reliable, seamless, and user-friendly platform for continuous global file transfers, saving me significant time. Its stability, scalability, and excellent customer support are outstanding, with no improvements needed; I consider it a faultless solution.