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Files.com Reviews

Vendor: Files.com
4.6 out of 5

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Helped 884,797 peers since 2012

Featured Files.com reviews

Files.com mindshare

As of March 2026, the mindshare of Files.com in the Managed File Transfer (MFT) category stands at 1.0%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
Files.com1.0%
GoAnywhere MFT9.9%
MOVEit7.7%
Other81.4%
Managed File Transfer (MFT)

PeerResearch reports based on Files.com reviews

TypeTitleDate
CategoryManaged File Transfer (MFT)Mar 25, 2026Download
ProductReviews, tips, and advice from real usersMar 25, 2026Download
ComparisonFiles.com vs GoAnywhere MFTMar 25, 2026Download
ComparisonFiles.com vs Control-MMar 25, 2026Download
ComparisonFiles.com vs IBM Sterling File GatewayMar 25, 2026Download
Suggested products
TitleRatingMindshareRecommending
GoAnywhere MFT4.49.9%99%88 interviewsAdd to research
Thru4.01.6%100%1 interviewAdd to research
 
 
Key learnings from peers
Last updated Mar 22, 2026

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business15
Midsize Enterprise3
Large Enterprise5
By reviewers
By visitors reading reviews
Company SizeCount
Small Business223
Midsize Enterprise89
Large Enterprise109
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
33%
Wholesaler/Distributor
15%
University
9%
Real Estate/Law Firm
7%
Outsourcing Company
6%
Retailer
4%
Healthcare Company
4%
Manufacturing Company
3%
Media Company
3%
Financial Services Firm
3%
Government
3%
Construction Company
3%
Insurance Company
1%
Marketing Services Firm
1%
Consumer Goods Company
1%
Non Profit
1%
Transportation Company
1%
Hospitality Company
1%

Compare Files.com with alternative products

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Files.com Reviews Summary
Author infoRatingReview Summary
Lead Consultant at Infosys4.5I've found Files.com to be a secure, easy-to-set-up platform ideal for external file sharing, with reliable performance, strong support, and flexible permissions, though its cost may be high for smaller organizations.
Chief Information Officer at rag & bone, Inc.4.5I've used Files.com for years to reliably automate secure data exchanges with partners. Its versatility, stability, and strong support have improved our operations significantly, though deeper Microsoft 365 integration would enhance usability for end users.
Head of Data at Maze Media4.5I use Files.com to automate secure FTP data transfers into other systems, saving about four hours weekly and delivering strong ROI. It’s secure, stable, scalable, and easy to set up with excellent support, but the website navigation and UX could improve.
Infrastructure Administrator at Optimed Health Partners4.0I use Files.com for HIPAA-compliant file transfers, appreciating its excellent support and documentation. Though stable, its hard-coded URL structure poses an architectural hurdle, preventing full automation and dynamic file management needed for my specific integration.
Founder and CEO at DMajor Productions Ltd3.5I used Files.com to mass upload images to Shopify and found it efficient and user-friendly, with excellent support, though setup was slow, billing awkward, and the cost too high for ongoing use in my small business.
Director, Systems & DevOps at a tech services company with 501-1,000 employees5.0Files.com reliably automates file transfers between systems like ERP and AWS S3, saving us manual work and time. Its integrations are excellent, setup requires planning, but once configured, it’s stable, secure, and backed by great support.
Senior Director Information Architecture at a consultancy with 11-50 employees4.5I've used Files.com for over a year to streamline file transfers and migrations, appreciating its reliable SFTP capabilities and stability, though the UI could be improved; overall, it's added significant value to our operations.
IT Manager at a non-profit with 51-200 employees5.0I've used Files.com for three years to securely manage data transfers with clients and vendors, and its ease of use, strong security, seamless AWS integration, and outstanding support have made it an invaluable, reliable solution for our organization.