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Files.com Reviews

Vendor: Files.com
4.6 out of 5

What is Files.com?

Featured Files.com reviews

Files.com mindshare

As of January 2026, the mindshare of Files.com in the Managed File Transfer (MFT) category stands at 0.7%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
Files.com0.7%
GoAnywhere MFT10.2%
MOVEit7.9%
Other81.2%
Managed File Transfer (MFT)

PeerResearch reports based on Files.com reviews

TypeTitleDate
CategoryManaged File Transfer (MFT)Jan 26, 2026Download
ProductReviews, tips, and advice from real usersJan 26, 2026Download
ComparisonFiles.com vs GoAnywhere MFTJan 26, 2026Download
ComparisonFiles.com vs Control-MJan 26, 2026Download
ComparisonFiles.com vs IBM Sterling File GatewayJan 26, 2026Download
Suggested products
TitleRatingMindshareRecommending
GoAnywhere MFT4.410.2%99%88 interviewsAdd to research
Thru4.01.2%100%1 interviewAdd to research
 
 
Key learnings from peers
Last updated Jan 18, 2026

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
Large Enterprise2
By reviewers
By visitors reading reviews
Company SizeCount
Small Business95
Midsize Enterprise48
Large Enterprise27
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
19%
Wholesaler/Distributor
19%
Real Estate/Law Firm
16%
Outsourcing Company
9%
Media Company
5%
Financial Services Firm
5%
University
4%
Manufacturing Company
4%
Construction Company
4%
Non Profit
3%
Marketing Services Firm
2%
Consumer Goods Company
2%
Hospitality Company
2%
Transportation Company
2%
Logistics Company
1%
Government
1%
Comms Service Provider
1%
Recreational Facilities/Services Company
1%
Retailer
1%
Insurance Company
1%
Healthcare Company
1%
Printing Company
1%
Educational Organization
1%

Compare Files.com with alternative products

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Files.com Reviews Summary
Author infoRatingReview Summary
Lead Consultant at Infosys4.5I've found Files.com to be a secure, easy-to-set-up platform ideal for external file sharing, with reliable performance, strong support, and flexible permissions, though its cost may be high for smaller organizations.
Founder and CEO at DMajor Productions Ltd3.5I used Files.com to mass upload images to Shopify and found it efficient and user-friendly, with excellent support, though setup was slow, billing awkward, and the cost too high for ongoing use in my small business.
Director, Systems & DevOps at a tech services company with 501-1,000 employees5.0Files.com reliably automates file transfers between systems like ERP and AWS S3, saving us manual work and time. Its integrations are excellent, setup requires planning, but once configured, it’s stable, secure, and backed by great support.
IT Manager at a non-profit with 51-200 employees5.0I've used Files.com for three years to securely manage data transfers with clients and vendors, and its ease of use, strong security, seamless AWS integration, and outstanding support have made it an invaluable, reliable solution for our organization.
Chief Executive Officer at Verified Backups5.0I've used Files.com for over two years to securely back up client data to AWS, and it's reliable, easy to use, and supported by excellent customer service, making client onboarding fast and efficient with no major drawbacks.
Sales and Business Development at The Dot4.5I've used Files.com for four years to securely manage PHI data, appreciating its ease of use and reliability, though I find the pricing high and inflexible compared to similar tools, with no clear return on investment yet.
President & Chief Executive Officer at a consultancy with 11-50 employees5.0I've used Files.com for three years to manage SFTP transfers of XML and PDF files, and it's been reliable, easy to integrate via API and SDK, and has significantly improved our operational efficiency and reduced maintenance efforts.
Marketing Operations Manager at Consumer Focus Marketing4.0I've used Files.com for years to securely share client lists, and I find the share links especially valuable, though locating them later could be easier; overall, it streamlines document transfers but hasn’t provided measurable ROI.